$188 Avg/night
Rate and special offer based on Check-in: Aug 18, 2014 Check-out: Aug 20, 2014

Occidental Grand Xcaret - All Inclusive

4 stars
Ctra. Fed. Puerto Juarez, Chetumal Km. 282 # 307, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.8
out of 5
371 reviews
Heaven

It is really comfortable. You feel so relaxed. The staff is really nice and attentive. I would... See full review

  • Monkey10
  • Jun 30, 2014
The best spot for my family

We decided to try this hotel to visit Xcaret during our stay. We tried the Royal Club and it was... See full review

  • Afebres
  • Jun 12, 2014
Family-friendly Caribbean resort adjacent to Xcaret ecological park
The Occidental Grand Xcaret offers direct access to the ecological park, Xcaret. The resort boasts stretches of white sand beaches, 11 international restaurants and 10 bars. There are 769 spacious suites, five winding pools and 10 public whirlpools at the all-inclusive, family-friendly resort. Because of the resort's close proximity to so many Yucatan treasures, you can venture out on day trips and be back by evening for dinner at one of the resort's spectacular eateries.
Highlights:
  • Exclusive direct access to Xcaret ecological park
  • Provides Unlimited Xcaret Xperience
  • Family-friendly with available cribs and a Kids Club program
Rooms:

Expect soothing, tropical colors and Mexican decor with dark wood accents and tiled floors. Rooms include a king-sized or two double-sized beds, stocked mini-bar, cable TV, hair dryer and alarm clock. Rooms range from deluxe to the royal club master suite, which features hydromassage bathtubs, luxurious linens, nightly turndown service and plush robes. Also included are private concierge services, in-room Internet access, private pool and whirlpool, balcony and DVD player. Cribs and extra beds are available to any guest upon request.

Features:

Guests can relax by one of the resort's five pools, hit the man-made beach and cove, play mini-golf, try their hand at archery, tennis or yoga, or spend some time snorkeling in the clear, blue waters. The spa features complementary access to the sauna, steam room and whirlpool for guests looking to relax. If kiddies are tagging along, drop them off at the Kids Club where they'll meet other children and build lasting memories in a supervised environment. For a fee, guests can partake in day excursions to nearby Chichen Itza, Tulum, Xel Ha, or hit the greens for a round of 18. Internet access is also available for a charge. 

Transportation
  • Cancun International Airport (46 mi/75 km)
Attractions
  • Playa del Carmen (5 mi/8.4 km)
  • Tulum pyramids (35 mi/57 km)
  • Chichen Itza (129 mi/208 km)
Business­
  • State-of-the-art business center
  • 7 meeting rooms accommodate up to 1,200 people
  • Business center and concierge services (copying, faxing, computer use) are available for a fee
Policies and fees
The experience of Unlimited Xcaret Xperience offers exclusive benefits for guests of Occidental Grand Xcaret:
  • Unlimited access and multi-entrance all day long to Xcaret park facilities
  • Private tour, where a Xcaret expert guide will take them to discover the park’s unique nature, culture and archaeology.
  • Reserved area at the Gran Tlachco Theater during the greatest presentation in Mexico: “Xcaret México Espectacular,” a celebration of culture and history featuring more than 300 artists
  • During their stay at the hotel’s Kids Club, infants can participate in a guided visit to Xcaret, where they’ll experience Mexico’s most representative traditions in the Main Plaza, always cared for by the hotel’s expert staff
  • VIP check-in
  • Unlimited reservations during the whole stay in all specialty restaurants (subject to availability)
  • Free room delivery of purchases made in any of Xcaret park’s stores
  • 10% off on meals, beverages at Xcaret park
  • 30% off on a 90-minute Special Mayan Massage “WAYAKA”
  • In-room robes and slippers during the whole stay

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.5848 -87.1219
Area served
Riviera Maya, Mexico.
Nearby airports
Cancun Internaional Airport (CUN).
Area description
Area attractions include the town of Playa del Carmen, Cozumel via ferry Golf nearby, shopping, Cancun nightlife (45 min), Xcaret Park, and water sports.

Recommendations for you

Customers who viewed Occidental Grand Xcaret - All Inclusive also booked these hotels.

Reviewer score 3.8 out of 5
Reviewer score 4.2 out of 5
Reviewer score 4.5 out of 5

Occidental Grand Xcaret - All Inclusive Rooms

Unlimited Xcaret Experience
Along with accommodations selected, this room type includes the following: Room type of your choice, Unlimited and multi-entrance access to Xcaret Park, private guided tour of Xcaret Park facilities, reserved area at the Gran Tlachco Theater during Xcaret Mxico Espectacular, a celebration of Mexican culture and history featuring more than 300 performers, guided, supervised visit to Xcaret for children enrolled in the hotel's Kids Club, VIP check-in, unlimited reservations at specialty restaurants (subject to availability), complimentary delivery of purchases made in any stores at Xcaret Park (to guestroom), 10% off meals and beverages at Xcaret Park, 30% off a 90-minute Special Mayan massage, In-room bathrobes and slippers, US$920 in resort credits coupons per stay, valid towards selected activities and amenities. Full details at check-in. Restrictions may apply.
Deluxe Room
Deluxe rooms include the all inclusive features of the resort, and have 2 double beds or 1 king bed, a min-fridge, safety deposit box, hair dryer, satellite TV, and telephone with data port. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.
Grand Romance Deluxe
The Grand Romance Deluxe category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.
Grand Romance Junior Suite
This category features Jr Suite room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.
Grand Concierge Junior Suite
This category features Jr Suite room inclusions, as well as concierge service, Internet cafe access, turn down service, a fruit basket, and a bottle of wine. A 10 percent spa discount is also included, as well as superior room amenities, bathrobes to wear during your stay.
Royal Club
Guests of the Royal Club will enjoy spacious rooms and suites with luxury accommodations including hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service, fruit basket and plush bath robes. From private check-in and check-out receptions to special access to additional at a la carte dining options exclusive to The Royal Club members, guests are sure to have a uniquely royal experience. The Royal Club offers three private buildings with 45 rooms and suites, personal concierge service, stocked mini-fridge, DVD Player, in-room dining during certain times, private pool & whirlpool areas, preferred seating at a la carte restaurants & complimentary high speed internet at the Royal Club Lobby.
Royal Club Luxury
The Royal Club Luxury rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations, including hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Luxury rooms have 2 double beds, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.
Royal Club Junior Suite
The Royal Club Jr. Suite rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations where you enter a spacious living room and separate bedroom with private balcony. Royal Club Jr. Suite rooms also include hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Jr. Suites rooms have 1 king bed, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Activities
Outdoor pool
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Business center
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Wheel chair access

Dining

Le Buffet
Is located at the center of the resort featuring gourmet International buffet-style dining for breakfast, lunch and dinner. Breakfast 7:00 AM - 10:30 AM, Lunch 1:00 PM - 3:00 PM, Dinner 6:30 PM - 10:00 PM.
El Pescador
Offers market-fresh a la carte seafood selections served in an open-air, beachside atmosphere. Seafood restaurant "a la carte". Located in the Beach Club. Dinner 7:00 PM - 11:00 PM.
Royal Club Restaurant
Exclusive for Royal Club guests, serves a selection international cuisine for breakfast, lunch and dinner. Breakfast 7:00 AM - 10:30 AM, Lunch 11 AM - 4:00 PM, Tea Time 5:00 PM - 7 PM, Dinner 7:00 PM - 11:00 PM, and Room Service 7:00 AM -11:00 PM.
Sonora Grill
Offers delicious a la carte steak house delights hot off the grill, buffet salad and dessert service for dinner onlySteak House serving dinner from 6:00 PM - 10:00 PM.
El Lago
Is conveniently situated by the main pool in the Flamenco lodging section and offers snacks and light meals throughout the daySnack service available from 10:30 AM - 6:30 PM.
Club de Playa
Or Beach Club, offers an International buffet and for lighter fare in a casual setting International and seafood buffet. Located in the Beach Club. Lunch 12:00 PM - 4:00 PM.
La Hacienda
Is a festively decorated, colorful dinner house offering gourmet a la carte Mexican specialties for dinner only. Mexican restaurant serving dinner from 6:00 PM - 10:00 PM.
D'Oriental
Features a stylish, Asian ambience masterfully created with red walls, a wooden ceiling, hanging paper lamps and a parasol that is befitting of the delightful Chinese, Japanese, Thai and Indian cuisine. Dinner 7:00 PM - 11:00 PM.
Kids Club
Kids will enjoy the special kid's menu at the Kids Club buffet, as well. Lunch 12:00 PM - 2:00 PM.
Paco's Tacos
With a refreshing open-air terrace setting, dinner only, Tacos and Mexican appetizers. Snack service 6:00 PM - 10:00 PM.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (371)

Ratings and reviews for Occidental Grand Xcaret - All Inclusive

Overall score

3.8 / 5
5.01.0
371 out of 371
Amenities:
4
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
3.9
Location:
4.1
Value:
4

76% would recommend to a friend.

Sort by:
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
jemsale
Syracuse, New York
Apr 22, 2012

Absolutely beautiful!

This resort is a hidden gem! It is like staying in a beautiful nature preserve with all the amenities of a five star resort. The pools were expansive - the adult pool was a quiet retreat on the oceanfront. The man-made beach area is a little small but it works fine for the waiters bringing you your drinks! The three tiered setting makes good use of space and the water is pretty calm in this little cove. Overall, would recommend without reservation to everyone!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Entertainment tip: In Hotel

Don't miss the circus show - it was great

Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Miami, FL
Mar 6, 2008

Excellent Family Vacation Spot

Great experience after staying at the Xcaret the experience was extraordinary. So much that I am returning with friends and family soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

The hotel provides transportation to nearby attractions and sites to see.

Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Canmore
Aug 8, 2010

Fabulous family vacation

Amazing location, great staff who can keep you busy with appropriate activities (yoga, archery, rifle shooting, soccer vollyball) if you want it. Or move to the 2 quieter pools and relax. Beach is man made but great for young kids and for snorkling. Nightly entertainment was very enjoyable and staff took time to get to know you. Lots of animals at the hotel, which are great to see. We felt very safe there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

The Italian restaurant was excellent out of all of the reservation restaurants. Breakfast at the beach is a beautiful setting. Teen club will let 9 and above use the facilities at night (xbox, ping pong ect) and is supervised by Fun Club staff.

Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Chicago, IL
Feb 23, 2008

Great all-inclusive resort

This hotel is on the cliffs overlooking the Caribbean with a small white-sand beach around a lagoon. The grounds are very well groomed and the staff are interested in giving good service. The pools, restaurants, etc are all very clean. The Xcaret park next to the hotel is a definite must-do plus, takes more than a day to experience it all. One small negative is because the resort is off the main highway (a plus) there is no easy way to get to Playa del Carmen so one has to take a taxi ($10 one way so not prohibitive). Because this resort is pretty big, one can't call it a 'hide-away', but you could easily very happily spend a week there without wanting to venture out for more action.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Krice
Alexandria, MN 56308, USA
Apr 17, 2012

Great Time!

This was a fun trip! My sister and I took our soon to graduate sons for a Senior trip....they had a blast...we had a blast too! Food was awesome...staff was the friendliest I have ever had! Each staff member always had a smile and cared about our stay. This was a huge complex, however, was run very well! The only down side I can think of is there was no sandy beach to walk along it was rocky...but beautiful views and great snorkeling! I would go back again for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Tijuana
Jun 27, 2007

awesome all-inclusive

The hotel location is excellent. The beach is gorgeous, the food is excellent, the pool area is big with a pool bar attached. I would recommend this highly. It includes all alcoholic beverages, so no need to spend extra money on drinks. The hotel even has a sports bar-for the sport fanatic. The nightly entertainment was like being on a cruise ship.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

The ecological park Xcaret is a popular tourist attraction and is located a short walk away.

Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Chula Vista, *
Jul 13, 2008

Great time in Riviera Maya

My husband and I had a great time. Besides the check-in, everything was wonderful. It was a very family friendly enviornment, and yet it was also a very romantic get-a-way. The food was awesome and the resort was beautiful. Lots to do and see. I will be visiting again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Try out tthe Snuba (scuba and snorkling together) at the Xcaret park next door

Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Anonymous
New York
Jun 7, 2009

Jungle Paradise

We stayed here for the weekend, the Mexican President was visiting the same weekend so we had some extra security controls to go through. Staff were great, food was wonderful, there were two main pools and we stayed at the quieter one. The other was bigger and had all the activities plus music. We were shown to our room and given instructions about putting the room key in a slot to turn on electricity and where the restaurants were, after that we were pretty much on our own. Room was nice, not luxurious, air conditioning was definitely a plus, fridge in the room with drinks appeared to be included in the price. It was nice to see the wildlife, Mayan ruins, jungle and ocean, it made this Xcaret paradise all the more appealing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Time-saving tip: In Hotel

If you leave your key in the key slot in your room make sure you take it out before housekeeping gets there, otherwise they will take it away and you will have to go to reception to get another key and change any other keys you might have.

Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
charliechicago
Chicago
Sep 18, 2011

Grand Xcaret

Love my stay at the hotel. I did not like the fact that a time share rep escorts you to your room when she holds you up for 30 minutes asking questions about the mayan calendar and your birthday and your marriage status, trying to get info from you to get you to sign up for their 90 minute meeting. The hotel is beautiful and very well kept the staff is extremely friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: In Hotel

I love the selection of restaurants and buffets in the property.

Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
MattyB
St Cloud MN
Mar 31, 2012

Royal Club junior suite

We stayed in the Royal Club and it was 100% worth the upcharge. The Royal Club offered a sense of community. All the guests were nice and wanted to get to know one another. Met a lot of great people. There was always a lounge chair available for us by the pool or by the ocean. And the food at the Royal Club was awesome. We did go into the common areas of the resort. Yes, they were nice but not nearly as nice as the Royal Club.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Back to menu Return to top