Occidental Grand Xcaret - All Inclusive
Hotel Overview
Great atmoshere
This was my third stay at this hotel and I have to say that the setting is beautiful ie. the...
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-
Senoir Thomas
- Jan 18, 2012
Great Vacation
It is a great resort, with lot's to do and a very friendly staff!
The only complaint I have, no...
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-
Stefy
- Jan 15, 2012
Family-friendly Caribbean resort adjacent to Xcaret ecological park
The Occidental Grand Xcaret is located within walking distance to the ecological park, Xcaret, and offers discounted tickets. The resort boasts stretches of white sand beaches, 11 international restaurants and 10 bars. There are 769 spacious suites, five winding pools and 10 public whirlpools at the all-inclusive, family-friendly resort. Because of the resort's close proximity to so many Yucatan treasures, you can venture out on day trips and be back by evening for dinner at one of the resort's spectacular eateries.Highlights:
- Adjacent to Xcaret ecological park
- Family-friendly with available cribs and a Kids Club program
- Discounted ticket to Xcaret with stay
Rooms:
Expect soothing, tropical colors and Mexican decor with dark wood accents and tiled floors. Rooms include a king-sized or two double-sized beds, stocked mini-bar, cable TV, hair dryer and alarm clock. Rooms range from deluxe to the royal club master suite, which features hydromassage bathtubs, luxurious linens, nightly turndown service and plush robes. Also included are private concierge services, in-room Internet access, private pool and whirlpool, balcony and DVD player. Cribs and extra beds are available to any guest upon request.
Features:
Guests can relax by one of the resort's five pools, hit the man-made beach and cove, play mini-golf, try their hand at archery, tennis or yoga, or spend some time snorkeling in the clear, blue waters. The spa features complementary access to the sauna, steam room and whirlpool for guests looking to relax. If kiddies are tagging along, drop them off at the Kids Club where they'll meet other children and build lasting memories in a supervised environment. For a fee, guests can partake in day excursions to nearby Chichen Itza, Tulum, Xel Ha, or hit the greens for a round of 18. Internet access is also available for a charge.
Transportation
- Cancun International Airport (46 mi/75 km)
Attractions
- Playa del Carmen (5 mi/8.4 km)
- Tulum pyramids (35 mi/57 km)
- Chichen Itza (129 mi/208 km)
Business
- State-of-the-art business center
- 7 meeting rooms accommodate up to 1,200 people
- Business center and concierge services (copying, faxing, computer use) are available for a fee
Occidental Grand Xcaret - All Inclusive Rooms
- Grand Concierge Junior Suite
- This category features Jr Suite room inclusions, as well as concierge service, Internet cafe access, turn down service, a fruit basket, and a bottle of wine. A 10 percent spa discount is also included, as well as superior room amenities, bathrobes to wear during your stay.
- Royal Club Junior Suite
- The Royal Club Jr. Suite rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations where you enter a spacious living room and separate bedroom with private balcony. Royal Club Jr. Suite rooms also include hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Jr. Suites rooms have 1 king bed, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.
- Royal Club Luxury
- The Royal Club Luxury rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations, including hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Luxury rooms have 2 double beds, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.
- Deluxe Room
- Deluxe rooms include the all inclusive features of the resort, and have 2 double beds or 1 king bed, a min-fridge, safety deposit box, hair dryer, satellite TV, and telephone with data port. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.
- Grand Romance Deluxe
- The Grand Romance Deluxe category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.
- Grand Romance Junior Suite
- This category features Jr Suite room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.
Hotel Map
Ctra. Fed. Puerto Juarez, Chetumal Km. 282 # 307, Riviera Maya, 77710
- Area served
- Riviera Maya, Mexico.
- Nearby airports
- Cancun Internaional Airport (CUN).
- Area description
- Area attractions include the town of Playa del Carmen, Cozumel via ferry Golf nearby, shopping, Cancun nightlife (45 min), Xcaret Park, and water sports.
Amenities
- Business center
- Concierge
- Conference Facilities
- Fitness center
- Free breakfast
- Free parking
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Room Service
- Spa services
- Wireless Internet
Dining
- Sonora Grill
- Offers delicious a la carte steak house delights hot off the grill, buffet salad and dessert service for dinner onlySteak House serving dinner from 6:00 PM - 10:00 PM.
- El Lago
- Is conveniently situated by the main pool in the Flamenco lodging section and offers snacks and light meals throughout the daySnack service available from 10:30 AM - 6:30 PM.
- Club de Playa
- Or Beach Club, offers an International buffet and for lighter fare in a casual setting International and seafood buffet. Located in the Beach Club. Lunch 12:00 PM - 4:00 PM.
- La Hacienda
- Is a festively decorated, colorful dinner house offering gourmet a la carte Mexican specialties for dinner only. Mexican restaurant serving dinner from 6:00 PM - 10:00 PM.
- D'Oriental
- Features a stylish, Asian ambience masterfully created with red walls, a wooden ceiling, hanging paper lamps and a parasol that is befitting of the delightful Chinese, Japanese, Thai and Indian cuisine. Dinner 7:00 PM - 11:00 PM.
- Kids Club
- Kids will enjoy the special kid's menu at the Kids Club buffet, as well. Lunch 12:00 PM - 2:00 PM.
- Paco's Tacos
- With a refreshing open-air terrace setting, dinner only, Tacos and Mexican appetizers. Snack service 6:00 PM - 10:00 PM.
- Los Olivos
- Is a relaxed spot serving up delectable a la carte Mediterranean & Italian cuisine for dinner only. Serving dinner from 6:00 PM - 10:00 PM.
- La Piazza
- Serves up pizzas, paninis and baguettes for dinner service on the dining arcade's upper-level terrace. Pizzeria with antipastos and desserts. Snack service 6:00 PM - 11:30 PM.
- Le Buffet
- Is located at the center of the resort featuring gourmet International buffet-style dining for breakfast, lunch and dinner. Breakfast 7:00 AM - 10:30 AM, Lunch 1:00 PM - 3:00 PM, Dinner 6:30 PM - 10:00 PM.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (172)
Ratings and reviews for Occidental Grand Xcaret - All Inclusive
- All travelers (172) 3.8 / 5
- Business (1) 4 / 5
- Couples (82) 3.8 / 5
- Families (60) 3.8 / 5
- Friends (19) 3.6 / 5
- Singles (8) 4.4 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.1
- Room comfort:
- 3.9
- Location:
- 4.2
- Value:
- 4
76%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
An enjoyable holiday
the grounds at the hotel were very nice. The staff were friendly and helpfull. The food was to die for and lots of it. It wood be nice if they had elevators at each of the buildings,but like my wife says it helpd to keep the weight off.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
go to all the restaurants at the hotel as they as each one has something special to offer.
Reviewer score
Would recommend
Great Trip
Unbeleivable resort. Stayed at many nice all inclusive resorts. This one takes the cake. The entire staff was fantastic. The room was always perfect. We were treated like royalty/VIP's the entire time and beleive me we are not either of those nor famous or rich. Highly recommend this resort.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Sightseeing tip:
In Hotel
If interested in any type of attraction, book ASAP as they get booked fast
Reviewer score
Would recommend
Amazing honeymoon vacation
It was amazing!!!! Friendly staff, breathtaking facilities, clean pools, many choices of food and beverages!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short drive from hotel
Playa de carmen... Super fun
Reviewer score
Would recommend
Great atmoshere
This was my third stay at this hotel and I have to say that the setting is beautiful ie. the property. I was a little let down with the quality of the buffet food and selection over the last two stays, but overall it still as good or better then most. The nightly entertaiment is exceptional. The pools fantastic. The staff was exceedingly friendly and accomidating. In Short for a relexing getaway at a reasonable cost you cant go wrong with the Occidental Grand in Xcarat.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Sightseeing tip:
Short drive from hotel
The underground swim thru the cenota Rio Secreto is amazing and is practically acroos the street.
Reviewer score
Would recommend
Great Vacation
It is a great resort, with lot's to do and a very friendly staff! The only complaint I have, no room service! Over all great Resort!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Reviewer score
Would not recommend
somewhat misleading
Generally a nice place & of pretty good value, with good food & a comfortable room. However, there was no internet in the room as listed, nor did the Grayline transport allow any free calls to the USA as listed. Trying to use their long distance (phone card) phones was a pain & their internet cost $5.00 US for 30 minutes. The beach was very small & you had to be there before 8am to get a chair. Overall, I think that the beautiful beaches in Cancun would be a better option. Security was tight at the hotels & because they were each "all inclusive", you had to pay quite alot, if you wanted to go to any other hotel to visit....hence being stuck at your hotel...& having to take a Taxi wherever you wanted to go. I wouldn't go back again....that's for sure.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Christmas in Maya Riviera
The hotel located in a great spot. Ideal for families with kids. While we were there at Christmas the total theme catered to the children. Understandable....it was Christmas!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Nightlife tip:
Short drive from hotel
Coco Bongos! Great time.
Reviewer score
Would recommend
Best Christmas Vacation!
We had a fantastic time! This is the perfect resort for family with small children. Our children loved the resort! It is conveniently located, it is a ten minute walk to Xcarete.....a must see (awsome place)! Explore is next door (another exciting place to visit)! Make sure you visit 5th Avenue in Playa Del Carmen, it is a 15 minute cab drive. The staff was very friendly, and went out of their way to accomodate you with any type of service you need. We were overall very pleased, and we are already planning to got back next year!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
Must visit Xcarete, it is walking distance from the hotel, it is next door. Also, make sure you purchase your tickets at the hotel, you will get a 50% discount.
Reviewer score
Would recommend
Great vacation
Friendly staff service, except when we arived we had to wait 4 hours for our hotel tobe ready. We also had water leaking from our ceiling for a few days. We didn't make too big of a fuss considering we spent very little time in our room, except to sleep and shower.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Dining tip:
In Hotel
The seafood restaraunt, Pescador was amazing... the very best of all the Al a carte rservations we had. It was perfect from the location to the meal and the service we received.
Reviewer score
Would recommend
Our honeymoon
It was the perfect place to get away to a enjoy a romantic honeymoon. We loved the place it is beautiful, wonderful place to spend a couple or family vacation. I would recommend it to all family and friends we had an amazing time. The best vacation with my now husband.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Money-saving tip:
Not Applicable
Don't rent a car, everything you could possible need the hotel offers.
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