$309 Avg/night
Rate and special offer based on Check-in: Dec 20, 2014 Check-out: Dec 21, 2014

Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

4 stars
SM 11 MZ9 Lote10, Puerto Morelos, 77580
Hotel Overview
Reviewer score
4.1
out of 5
151 reviews
Fantastic Family Getaway

Went to Cancun to look at wedding venues. Stayed here (about 30 minutes south of Cancun). *Wedding... See full review

  • BizTraveler101
  • Nov 18, 2014
Amazing!

I came here to relax and unwind on a solo vacation. What a perfect choice! The resort is absolutely... See full review

  • ATLsolotraveler
  • Apr 23, 2014
Mayan-inspired Caribbean resort with watersports, unique classes
The Now Sapphire Riviera Cancun is located just 15 minutes from the Cancun International Airport. The resort boasts six international restaurants, seven bars, three oceanfront pools, a children's pool, spa and fitness center. Suites are situated in a mangrove preserve. Guests can plan an excursion to nearby Playa del Carmen or take a further trip to the archeological site at Tulum or the freshwater lagoons at Xel-Ha. The resort offers unique classes such as cooking, sushi making, wine tasting, candle making, painting and dance.
Highlights:
  • Six restaurants, seven bars, three pools at Now Sapphire Riviera Cancun
  • Unique classes such as sushi making, wine tasting and dance
  • Conveniently located between Cancun and Playa del Carmen
Rooms:

Expect traditional Mayan architecture in the suites at Now Sapphire Riviera Cancun. Cool marble floors and exaggerated crown molding combine with bright accent furnishings to create a comfortable space that still feels regal and special. Guests choose from one of 496 suites including junior and preferred club suites. All rooms include one king-sized or two double beds, Jacuzzi for two, cable TV, daily refreshed mini-bar, electronic safe and 24-hour room service and Wi-Fi Internet (fees may apply). Preferred Club guests receive VIP amenities, a living room, two flat-screen TVs, private beach and free Internet, among other perks. Cribs are available upon request.

Features:

Guests at Now Sapphire Riviera Cancun enjoy Hobie cats, kayaks, sailing, windsurfing, tennis, waterfall swimming pool and shopping. The fitness center, open daily, caters to health-conscious guests with a stair climber, elliptical machines, stationary bikes, treadmills and free weights. For a relaxing visit, book a visit in the beautiful spa or practice your backswing on the golf course (fees may apply). At night, watch a movie on the beach or participate in Now Sapphire's exciting theme night parties.

Transportation
  • Cancun International Airport (15 minutes)
Attractions
  • Playa del Carmen (12 mi/19 km)
  • Xel-Ha (22 mi/35 km)
  • Tulum (28 mi/45 km)
Business­
  • High-speed wireless Internet (fees may apply)

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Now Sapphire Riviera Cancun Resort and Spa - All Inclusive Rooms

Deluxe Junior Suite Tropical View
The Deluxe Junior Suite Tropical View features amazing views of the lush tropical gardens that surround the resort from a private balcony or terrace. This suite is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel), and feature deluxe amenities.
Deluxe Junior Suite Ocean Front View
The Deluxe Junior Suite Ocean Front also features amazing views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel), and feature deluxe amenities.
Preferred Club Junior Suite Tropical View
The oversized Preferred Club Junior Suite Tropical View overlooks the lush tropical gardens that surround the resort and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquilly and relish in the exclusivity of Preferred Club. The Preferred Club Junior Suites features a seating area conditioned with a sofa for added comfort. These rooms are equipped with one king or two double beds (on request on arrival at the hotel) and feature upgraded amenities.
Preferred Club Junior Suite Ocean Front View
The Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. This oversized Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with Jacuzzi and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Paramour
Creation of L'Hermitage Restaurant was inspired by the prestigious French wine "Hermitage" considered since always, as a Lordly and exceptional wine. At the beginning of the 19th century, Hermitage was quoted as the most expensive wine of France, overcoming even the Bordeaux "Premier Crus"; and with a great reputation and acceptance among the Royalty of the epoch; Produced in the small village of Tain L'Hermitage zone of vineyards in the south of Lyon France, near to the Rhne river; its denomination was created in 1937. Enjoy the French Cuisine of L'Hermitage Restaurant, where every single creation is a piece of art. (reservation required, for adults only)
TBD
honors the "Tequila", authentic and representative Mexican drink, whose origin and production dates back from the pre-Hispanic epoch, where native Indians, the "Tecuilas", invented the method for its elaboration, which prevails to the present days, and is still used by most of the current producers. In these indigenous societies, the consumption of Tequila was exclusively for Priests, Warriors and wise old People, since according to their beliefs, the plants of "Agave" was a divine creation, represented by Goddess Mayhuel. Enjoy Tequila Grill Restaurant, the very best of the traditional Mexican Cuisine. (reservations required)
Moments
Lobby Bar
Splash
Pool / Swim-up Bar in Main Pool
Cibu
The beautiful Capri Island located in the Mediterranean Sea, in the south side of the gulf of Napoli, Italy, Capri Island, due to its beauty and captivation, has been considered as a perfect destination for leisure travelers since the epoch of the former Roman Republic to date. Enjoy Capri Restaurant; Contemporary Mediterranean Cuisine (reservations required)
Eclipse
Disco (Fun Pub) Eclipse Night Club.
Market Cafe
Our delicious buffet restaurant, please enjoy your stay and do not miss the opportunity to have a breakfast, lunch or dinner in this restaurant.
Lemongrass
in the Japanese language is represented by the Violet flower, and recognized as a symbol of modesty; Kyushu is the biggest island considered as the origin of the Japanese civilization; and Shikoku is the smallest island with the lowest population. Sumir Restaurant; Flavors... Texture... Colours... Japanese Cuisine (reservation required)
Bluewater Grill
Right in front of our beach and all the way through Cabo Catoche north of the state of Quintana Roo Mxico, Belize, Guatemala and Honduras, is the "Great Mayan Reef" called Mesoamerican Reef as well; Considered as the world's second biggest, just after the Great Australian Reef. Only in the Mexican coast, its length is over three hundred kilometers, and its total length is over one thousand kilometers. Diverse species of flora and fauna develops and grows in it; in addition, the Great Mayan Reef is a natural barrier of protection, that keep the coasts from battering storms and hurricanes. Enjoy Reef Grill by the sea. House of the very finest cuts and seafood
Night Out Dine Around Package
The Night Out Dine Around Package is now available for guests of the following neighboring resort Now Jade Riviera Cancun and Now Sapphire Riviera Cancun

To take advantage of this wonderful opportunity, guests will need to speak to their resort's concierge, who will make all of the necessary arrangements in advance, including arrival and return times and restaurant selection. While dinner and entertainment are complimentary, guests will be responsible for the roundtrip taxi fare and all gratuities. Important to note is that this program is good for one evening in the same brand of resorts that the guest is staying at and the visit is not to be considered a day pass.

Meeting facilities

Meeting Info
We make occasions extraordinary Make one of the most beautiful and fascinating corners of the world the setting for your next meeting or event. We have the expertise, capacity and equipment to facilitate all of your meeting needs Meetings at Now Sapphire Riviera Cancun offer: 8,295 sq. ft. of flexible meeting space that can accommodate up to 860 guests Four individual climate-controlled ballrooms Infinite possibilities for themed events in unique locations throughout the property State-of-the-art audio-visual equipment Bilingual and experienced meetings and incentive staff to coordinate on-site meetings activities Full-service business center with highspeed Internet access

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (151)

Ratings and reviews for Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Overall score

4.1 / 5
5.01.0
151 out of 151
Amenities:
4.1
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.4
Location:
4.2
Value:
4.2

88% would recommend to a friend.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

3
5.01.0
gnarlynalls
Business
Chicago, IL
May 31, 2012

OK, but much better places to stay

Absolutely loved the staff at the bars, restaurants, and rooms, but the front desk and concierge were very rude and didn't seem to care to help.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
TonyRap
Business
Rhode Island
May 29, 2012

Great Relaxation

Overall great experience with exception of a necessary room change which was handled to our satisfaction. Hotel Service was excellent , Food was very good. Staff was very friendly and always accomodating.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Sammy and patty
Business
Pa
May 15, 2012

Great place!

Myself and my boyfriend went for a week getaway. It was amazing. Food was good for an all-inclusive. Favorite restaurant sas cibu. Breakfast buffet in the morning were good and nice options for lunch. The pool activities everyday were fun and entertaining. Luis at the pool bar is great. Plenty of beach space. Not too big of a place which was nice. Never overcrowded anywhere. Not far from excursions. Beach was beautiful, no rocks or coral.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Eat at cibu whenever you can. Lemongrass not that good.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Norma
Business
Los Angeles, CA
May 14, 2012

best vacation

We stayed in this resort 5 yrs ago for our honeymoon, at that time it was named Paradisus and the service was good, location beautiful. This May 2012 we returned with our 2 year old son and it was amazing! The service was better than 5 yrs ago, staff was very friendly and polite. Now we are planning to return next year but with more friends and family. The resort it pricey, but worth it! Its a place were you can relax, away from large crowds and over crowded beaches.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

We didnt party, but its not tooo far from resort.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Linda Ron9
Business
West Hempstead, MY
May 12, 2012

Great trip

The only problem with this trip is that it ended to soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Sherry
Business
Arvada, colorado
May 6, 2012

Couples getaway

This was a nice place. Close to the airport, about a 15 minute drive. The food was good and no reservations for the specialty restaurants was nice. Lots of weddings going on while we were there. People get up very early to get there chairs reserved, so if your want to sleep in you won't get a shaded area. Service was just okay, have had better, but not bad. Great snorkeling out of Puerto Morelos. We took a great sail, snorkel trip. This was a good relaxing trip and we had a good time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

3
5.01.0
DRG1
Business
Grand Rapids, MI
May 6, 2012

Nice not great.

Wifi not included Let down by Gray Line transportation. Had to pay for a taxi

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Lady Madonna
Business
Decatur IL
Apr 22, 2012

Our First Vacation

Food was great! Beautiful surroundings. The only bad part about the whole trip was the high pressure selling. It seemed the whole time we were there someone was trying to get us to buy into their resort. Even on the day trip for shopping. Trip leaderctor made a speil on how wonderful this certain place was to shop. When we got there we were expected to hang around for a tequilla tasting. Turns out the director's family owned the place. I felt like we were being herded like cattle most of the time. But the shows and staff were great. Will not go again to Cancun anytime soon.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
M and Jo
Business
New Jersey
Apr 16, 2012

Nice Anniversary Trip

The lobby's water features, pool and beach were all beautiful but we've been to the area before so that was expected. What elevated this trip was the unexpectedly good meals in all the restaurants and genuinely friendly, helpful (and fast) staff throughout Now Sapphire. We choose a standard junior suite and it was just as advertised on their website; large, well appointed, clean and comfortable. We'll definitely return and give it a strong recommendation. M&J.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Not Applicable

Go early or after 8pm and the waits are very short. Also, don't skip the French rest. It was great and service was too.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
karmen
Business
south dakota
Feb 24, 2012

Perfect trip

had a wonderful time in an ocean front. will go back again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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