$441 Avg/night
Rate and special offer based on Check-in: Jan 7, 2015 Check-out: Jan 10, 2015

Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

4 stars
SM 11 MZ9 Lote10, Puerto Morelos, 77580
Hotel Overview
Reviewer score
4.1
out of 5
151 reviews
Fantastic Family Getaway

Went to Cancun to look at wedding venues. Stayed here (about 30 minutes south of Cancun). *Wedding... See full review

  • BizTraveler101
  • Nov 18, 2014
Amazing!

I came here to relax and unwind on a solo vacation. What a perfect choice! The resort is absolutely... See full review

  • ATLsolotraveler
  • Apr 23, 2014
Mayan-inspired Caribbean resort with watersports, unique classes
The Now Sapphire Riviera Cancun is located just 15 minutes from the Cancun International Airport. The resort boasts six international restaurants, seven bars, three oceanfront pools, a children's pool, spa and fitness center. Suites are situated in a mangrove preserve. Guests can plan an excursion to nearby Playa del Carmen or take a further trip to the archeological site at Tulum or the freshwater lagoons at Xel-Ha. The resort offers unique classes such as cooking, sushi making, wine tasting, candle making, painting and dance.
Highlights:
  • Six restaurants, seven bars, three pools at Now Sapphire Riviera Cancun
  • Unique classes such as sushi making, wine tasting and dance
  • Conveniently located between Cancun and Playa del Carmen
Rooms:

Expect traditional Mayan architecture in the suites at Now Sapphire Riviera Cancun. Cool marble floors and exaggerated crown molding combine with bright accent furnishings to create a comfortable space that still feels regal and special. Guests choose from one of 496 suites including junior and preferred club suites. All rooms include one king-sized or two double beds, Jacuzzi for two, cable TV, daily refreshed mini-bar, electronic safe and 24-hour room service and Wi-Fi Internet (fees may apply). Preferred Club guests receive VIP amenities, a living room, two flat-screen TVs, private beach and free Internet, among other perks. Cribs are available upon request.

Features:

Guests at Now Sapphire Riviera Cancun enjoy Hobie cats, kayaks, sailing, windsurfing, tennis, waterfall swimming pool and shopping. The fitness center, open daily, caters to health-conscious guests with a stair climber, elliptical machines, stationary bikes, treadmills and free weights. For a relaxing visit, book a visit in the beautiful spa or practice your backswing on the golf course (fees may apply). At night, watch a movie on the beach or participate in Now Sapphire's exciting theme night parties.

Transportation
  • Cancun International Airport (15 minutes)
Attractions
  • Playa del Carmen (12 mi/19 km)
  • Xel-Ha (22 mi/35 km)
  • Tulum (28 mi/45 km)
Business­
  • High-speed wireless Internet (fees may apply)

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Now Sapphire Riviera Cancun Resort and Spa - All Inclusive Rooms

Deluxe Junior Suite Tropical View
The Deluxe Junior Suite Tropical View features amazing views of the lush tropical gardens that surround the resort from a private balcony or terrace. This suite is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel), and feature deluxe amenities.
Deluxe Junior Suite Ocean Front View
The Deluxe Junior Suite Ocean Front also features amazing views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel), and feature deluxe amenities.
Preferred Club Junior Suite Tropical View
The oversized Preferred Club Junior Suite Tropical View overlooks the lush tropical gardens that surround the resort and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquilly and relish in the exclusivity of Preferred Club. The Preferred Club Junior Suites features a seating area conditioned with a sofa for added comfort. These rooms are equipped with one king or two double beds (on request on arrival at the hotel) and feature upgraded amenities.
Preferred Club Junior Suite Ocean Front View
The Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. This oversized Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with Jacuzzi and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
We make occasions extraordinary Make one of the most beautiful and fascinating corners of the world the setting for your next meeting or event. We have the expertise, capacity and equipment to facilitate all of your meeting needs Meetings at Now Sapphire Riviera Cancun offer: 8,295 sq. ft. of flexible meeting space that can accommodate up to 860 guests Four individual climate-controlled ballrooms Infinite possibilities for themed events in unique locations throughout the property State-of-the-art audio-visual equipment Bilingual and experienced meetings and incentive staff to coordinate on-site meetings activities Full-service business center with highspeed Internet access

Dining

Paramour
Creation of L'Hermitage Restaurant was inspired by the prestigious French wine "Hermitage" considered since always, as a Lordly and exceptional wine. At the beginning of the 19th century, Hermitage was quoted as the most expensive wine of France, overcoming even the Bordeaux "Premier Crus"; and with a great reputation and acceptance among the Royalty of the epoch; Produced in the small village of Tain L'Hermitage zone of vineyards in the south of Lyon France, near to the Rhne river; its denomination was created in 1937. Enjoy the French Cuisine of L'Hermitage Restaurant, where every single creation is a piece of art. (reservation required, for adults only)
TBD
honors the "Tequila", authentic and representative Mexican drink, whose origin and production dates back from the pre-Hispanic epoch, where native Indians, the "Tecuilas", invented the method for its elaboration, which prevails to the present days, and is still used by most of the current producers. In these indigenous societies, the consumption of Tequila was exclusively for Priests, Warriors and wise old People, since according to their beliefs, the plants of "Agave" was a divine creation, represented by Goddess Mayhuel. Enjoy Tequila Grill Restaurant, the very best of the traditional Mexican Cuisine. (reservations required)
Moments
Lobby Bar
Splash
Pool / Swim-up Bar in Main Pool
Cibu
The beautiful Capri Island located in the Mediterranean Sea, in the south side of the gulf of Napoli, Italy, Capri Island, due to its beauty and captivation, has been considered as a perfect destination for leisure travelers since the epoch of the former Roman Republic to date. Enjoy Capri Restaurant; Contemporary Mediterranean Cuisine (reservations required)
Eclipse
Disco (Fun Pub) Eclipse Night Club.
Market Cafe
Our delicious buffet restaurant, please enjoy your stay and do not miss the opportunity to have a breakfast, lunch or dinner in this restaurant.
Lemongrass
in the Japanese language is represented by the Violet flower, and recognized as a symbol of modesty; Kyushu is the biggest island considered as the origin of the Japanese civilization; and Shikoku is the smallest island with the lowest population. Sumir Restaurant; Flavors... Texture... Colours... Japanese Cuisine (reservation required)
Bluewater Grill
Right in front of our beach and all the way through Cabo Catoche north of the state of Quintana Roo Mxico, Belize, Guatemala and Honduras, is the "Great Mayan Reef" called Mesoamerican Reef as well; Considered as the world's second biggest, just after the Great Australian Reef. Only in the Mexican coast, its length is over three hundred kilometers, and its total length is over one thousand kilometers. Diverse species of flora and fauna develops and grows in it; in addition, the Great Mayan Reef is a natural barrier of protection, that keep the coasts from battering storms and hurricanes. Enjoy Reef Grill by the sea. House of the very finest cuts and seafood
Night Out Dine Around Package
The Night Out Dine Around Package is now available for guests of the following neighboring resort Now Jade Riviera Cancun and Now Sapphire Riviera Cancun

To take advantage of this wonderful opportunity, guests will need to speak to their resort's concierge, who will make all of the necessary arrangements in advance, including arrival and return times and restaurant selection. While dinner and entertainment are complimentary, guests will be responsible for the roundtrip taxi fare and all gratuities. Important to note is that this program is good for one evening in the same brand of resorts that the guest is staying at and the visit is not to be considered a day pass.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (151)

Ratings and reviews for Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Overall score

4.1 / 5
5.01.0
151 out of 151
Amenities:
4.1
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.4
Location:
4.2
Value:
4.2

88% would recommend to a friend.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Battle Creek, MI
Oct 22, 2010

Beautifule Resort & Fantastic Service

Now Sapphire was a beautiful resort - very clean, perfectly landscaped, and some of the best service we've ever received. We spent a lot of time on the beach which was big and filled with very soft sand. The water was very clear and calm. We enjoyed some of the complimentary activities such as sailing and kayaking. Like most all inclusive resorts the food was average and some things were better than others. They did have a lot of delicious fish and chicken to choose from. The only thing that could have made this trip better would be more varieties of beer (they only had Corona). The rooms could also be more comfortable, but that's more of a preference (the beds were pretty hard which I didn't like). Overall I would definitely recommend this resort to anyone looking for a relaxing trip to Riviera Maya.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

If you travel to Now Sapphire in the off season (we went in mid-October), not all of the restaurants listed on the website are open daily. They had 3 open each night and it rotated each day. We didn't have an issue with having fewer options each night for dinner, but I heard some people make some comments about being disappointed that not all restaurants were open every night.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
joydivisyon
Business
New Jersey
Jun 18, 2011

Fabulous!

We had the most fabulous time! The staff was so friendly and spoke very good English. The pool is huge and warm! They have nightly entertainment that is fun. The food was good. Everything really was all inclusive and we did not spend one minute of the day hungry. The only advice I have is to book your vacation here...and also allow yourself a good amount of time to get through customs and immigration (it took us over an hour).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The restaurant we enjoyed the most was Lemongrass (Asian), which also seems to be everyone else's favorite. If you get there early you will not have to wait!

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
London, Ontario
May 17, 2010

Wedding Perfection

We were married May 6 at the Paradisus Cancun. [...] is an amazing wedding planner. She communicated with us prior to and upon arrival. She ensured we had the wedding of our dreams, taking care of all the details and allowing us to enjoy our day relaxed and stress free. We truly had the time of our lives as did our guests. Thank you [...]

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
new york, ny
Oct 1, 2009

lovely trip

marvellous

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Detroit, MI
Apr 23, 2007

Lovely at night

The Paradisio was a magical wonderland at night. The loby bar area had many large seating areas and was lit like a movie set. I loved it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Mazan
Business
Seattle, WA
Mar 5, 2008

Resort was wonderful and had everything for all types of people

The Paradisus was a great experience. The staff was friendly and courteous. The room condition was nice and the food was fantastic. The french restaurant was the best followed by the Italian restaurant. Overall the beach was a great place to soak up some sun but there are rocks once you get into the water which is the only negative to the resort. In all fairness every resort I have stayed at in the area has a rocky beach. I would recommend this resort to couples and families since its overall service can appeal to either.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Tulum and Cancun

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
blckoutman
Business
london, ontario
May 16, 2010

Paradisus (sapphire) riviera maya

The resort was great! Staff were friendly and helpful. I left my room in ruins the first morning i arrived, all on my bed mind you. I left for breakfast and came back to all of my clothes folded, shoes lined up and bathing suits in the drawers. I find that to be first class. Gratuities were graciously accepted by everyone. However, if you are lacking a tip at the bar from time to time, they certainly avoid serving in a timely fashion. (1-3 minutes)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

go see some ruins, tulum isn't very far, just bring lots to drink. there is no shade around.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Charlotte, NC
Apr 11, 2008

Very friendly and accomodating staff. Beautiful resort!

Very friendly and accomodating staff. They do appreciate tips - any amount seemed to be appreciated. Beautiful, clean rooms. Beautiful oceanview and beautiful gardens and grounds. The food was fresh and very good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The jet ski tour was very enjoyable.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Seattle, WA
Apr 2, 2008

Good for families, ok for couples.

The food was excellent, but restaurants fill up quickly. Definitely don't miss the French restaurant as it was great. The value for the money at the Pardisus is amazing. This was our first All-Inclusive stay and we'd definitely recommend it. Friendly staff, good accomodations (though the bed was like sleeping on a board). The lobby is a nice place to just relax. Very open and airy with live music in the evening. If your looking for a party resort, this isn't it. But if you're looking to kick back and relax, this is the place. Plan on getting up VERY early if you want a place in the shade by the pool. Some reviews have questioned the family friendliness of the place, but there were lots of kids around and there was a designated kids pool and play area. We didn't splurge for the Royal Service, but it would have been nice for the benefit of the private pool itself. Overall, a good place to enjoy some time in Mexico.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Don't miss the French Restaurant. Very good food and atmosphere.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Indianapolis, IN
Dec 18, 2007

Great Time

Had a great time. If you don't have kids the royal service is a MUST. The food is amazing. Not much to do around the area so if you are looking for nightlife not the place to go.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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