$277 Avg/night
Rate and special offer based on Check-in: Jun 1, 2013 Check-out: Jun 2, 2013

Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

4 stars
SM 11 MZ9 Lote10, Puerto Morelos, 77580
Hotel Overview
Reviewer score
4.1
out of 5
138 reviews
Relaxing vacation!

This resort was beautiful!! Huge pool, daily entertainment, great food (dessert could have been... See full review

  • palmer220
  • Feb 11, 2013
Awesome Family vacation!

The hotel is very nice and super clean. The check-in took like half hour bc the room wasnt ready... See full review

  • urivillalba
  • Jan 31, 2013
Mayan-inspired Caribbean resort with watersports, unique classes
The Now Sapphire Riviera Cancun is located just 15 minutes from the Cancun International Airport. The resort boasts six international restaurants, seven bars, three oceanfront pools, a children's pool, spa and fitness center. Suites are situated in a mangrove preserve. Guests can plan an excursion to nearby Playa del Carmen or take a further trip to the archeological site at Tulum or the freshwater lagoons at Xel-Ha. The resort offers unique classes such as cooking, sushi making, wine tasting, candle making, painting and dance.
Highlights:
  • Six restaurants, seven bars, three pools at Now Sapphire Riviera Cancun
  • Unique classes such as sushi making, wine tasting and dance
  • Conveniently located between Cancun and Playa del Carmen
Rooms:

Expect traditional Mayan architecture in the suites at Now Sapphire Riviera Cancun. Cool marble floors and exaggerated crown molding combine with bright accent furnishings to create a comfortable space that still feels regal and special. Guests choose from one of 496 suites including junior and preferred club suites. All rooms include one king-sized or two double beds, Jacuzzi for two, cable TV, daily refreshed mini-bar, electronic safe and 24-hour room service and Wi-Fi Internet (fees may apply). Preferred Club guests receive VIP amenities, a living room, two flat-screen TVs, private beach and free Internet, among other perks. Cribs are available upon request.

Features:

Guests at Now Sapphire Riviera Cancun enjoy Hobie cats, kayaks, sailing, windsurfing, tennis, waterfall swimming pool and shopping. The fitness center, open daily, caters to health-conscious guests with a stair climber, elliptical machines, stationary bikes, treadmills and free weights. For a relaxing visit, book a visit in the beautiful spa or practice your backswing on the golf course (fees may apply). At night, watch a movie on the beach or participate in Now Sapphire's exciting theme night parties.

Transportation
  • Cancun International Airport (15 minutes)
Attractions
  • Playa del Carmen (12 mi/19 km)
  • Xel-Ha (22 mi/35 km)
  • Tulum (28 mi/45 km)
Business­
  • High-speed wireless Internet (fees may apply)

Now Sapphire Riviera Cancun Resort and Spa - All Inclusive Rooms

Deluxe Junior Suite Tropical View
Featuring amazing views of the Caribbean from a private balcony or terrace, the Deluxe Junior Suite Tropical View elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean.
A separate seating area is equipped with a roll away bed for added comfort. Deluxe Junior Suite Tropical View are conditioned with one King or two Double beds (on request on arrival at the hotel) and feature deluxe amenities.
Deluxe Junior Suite Oceanfront
Featuring amazing views of the Caribbean from a private balcony or terrace that boasts its own whirlpool, the Deluxe Junior Suite Ocean Front is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean.
A separate seating area is equipped with a roll away bed for added comfort. Deluxe Junior Suite Ocean Front are conditioned with one King or two Double beds (on request on arrival at the hotel), with Whirlpool and feature deluxe amenities
Preferred Club Junior Suite Tropical View
This oversized Preferred Club suite features spectacular views of the Caribbean Sea from a private balcony and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details.
Step inside your very own private sanctuary of elegance and tranquility and relish in the exclusivity of Preferred Club.
These exclusive suites feature a seating area conditioned with a sofa for added comfort. Preferred Club Junior Suite Tropical View are equipped with one King or two Double beds (on request on arrival at the hotel) and feature upgraded amenities
Preferred Club Junior Suite Ocean Front
This oversized Preferred Club suite features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details.
Step inside your very own private sanctuary of elegance and tranquility and relish in the exclusivity of Preferred Club.
These exclusive suites feature a seating area conditioned with a sofa for added comfort. Preferred Club Junior Suite Ocean Front are equipped with one King or two Double beds (on request on arrival at the hotel) with Whirlpool and feature upgraded amenities.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Health club
Spa services
Night club
Game room
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.8788 -86.8659
Area served
Cancun, Playa del Carmen, Xcaret, Akumal, Xel-ha
Nearby airports
Cancun International Airport
Area description
Half an hour south of Cancun lies this wondrous slice of paradise, 15 minutes from the Cancun International Airport, nearby Playa del Carmen, Xcaret, Akumal and Xel-ha. Also close to the world-famous Mayan archeological zones such as Tulum, Coba, and Chichen Itza.

Meeting facilities

Meeting Info
We make occasions extraordinary Make one of the most beautiful and fascinating corners of the world the setting for your next meeting or event. We have the expertise, capacity and equipment to facilitate all of your meeting needs Meetings at Now Sapphire Riviera Cancun offer: 8,295 sq. ft. of flexible meeting space that can accommodate up to 860 guests Four individual climate-controlled ballrooms Infinite possibilities for themed events in unique locations throughout the property State-of-the-art audio-visual equipment Bilingual and experienced meetings and incentive staff to coordinate on-site meetings activities Full-service business center with highspeed Internet access

Dining

Paramour
Creation of L'Hermitage Restaurant was inspired by the prestigious French wine "Hermitage" considered since always, as a Lordly and exceptional wine. At the beginning of the 19th century, Hermitage was quoted as the most expensive wine of France, overcoming even the Bordeaux "Premier Crus"; and with a great reputation and acceptance among the Royalty of the epoch; Produced in the small village of Tain L'Hermitage zone of vineyards in the south of Lyon France, near to the Rhne river; its denomination was created in 1937. Enjoy the French Cuisine of L'Hermitage Restaurant, where every single creation is a piece of art. (reservation required, for adults only)
TBD
honors the "Tequila", authentic and representative Mexican drink, whose origin and production dates back from the pre-Hispanic epoch, where native Indians, the "Tecuilas", invented the method for its elaboration, which prevails to the present days, and is still used by most of the current producers. In these indigenous societies, the consumption of Tequila was exclusively for Priests, Warriors and wise old People, since according to their beliefs, the plants of "Agave" was a divine creation, represented by Goddess Mayhuel. Enjoy Tequila Grill Restaurant, the very best of the traditional Mexican Cuisine. (reservations required)
Cibu
The beautiful Capri Island located in the Mediterranean Sea, in the south side of the gulf of Napoli, Italy, Capri Island, due to its beauty and captivation, has been considered as a perfect destination for leisure travelers since the epoch of the former Roman Republic to date. Enjoy Capri Restaurant; Contemporary Mediterranean Cuisine (reservations required)
Moments
Lobby Bar
Splash
Pool / Swim-up Bar in Main Pool
Eclipse
Disco (Fun Pub) Eclipse Night Club.
Market Cafe
Our delicious buffet restaurant, please enjoy your stay and do not miss the opportunity to have a breakfast, lunch or dinner in this restaurant.
Lemongrass
in the Japanese language is represented by the Violet flower, and recognized as a symbol of modesty; Kyushu is the biggest island considered as the origin of the Japanese civilization; and Shikoku is the smallest island with the lowest population. Sumir Restaurant; Flavors... Texture... Colours... Japanese Cuisine (reservation required)
Bluewater Grill
Right in front of our beach and all the way through Cabo Catoche north of the state of Quintana Roo Mxico, Belize, Guatemala and Honduras, is the "Great Mayan Reef" called Mesoamerican Reef as well; Considered as the world's second biggest, just after the Great Australian Reef. Only in the Mexican coast, its length is over three hundred kilometers, and its total length is over one thousand kilometers. Diverse species of flora and fauna develops and grows in it; in addition, the Great Mayan Reef is a natural barrier of protection, that keep the coasts from battering storms and hurricanes. Enjoy Reef Grill by the sea. House of the very finest cuts and seafood
Night Out Dine Around Package
The Night Out Dine Around Package is now available for guests of the following neighboring resort Now Jade Riviera Cancun and Now Sapphire Riviera Cancun

To take advantage of this wonderful opportunity, guests will need to speak to their resort's concierge, who will make all of the necessary arrangements in advance, including arrival and return times and restaurant selection. While dinner and entertainment are complimentary, guests will be responsible for the roundtrip taxi fare and all gratuities. Important to note is that this program is good for one evening in the same brand of resorts that the guest is staying at and the visit is not to be considered a day pass.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (138)

Ratings and reviews for Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Overall score

4.1 / 5
138 out of 138
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.2
Value:
4.2

88% would recommend to a friend.

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Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
Anonymous
Myrtle Beach, SC
Sep 18, 2007

family and couple only friendly

We have stayed at the Paradisus in Punta Cana and found this location equal if not better. Having the Royal Service was the best thing we did. The large central pool was wonderful and full of music and excitement that the younger crowd and families are interested in. Where as the Royal Service gave the older folks a more quiet relaxation. At the same time we had access to the other pool and did take advantage of it. Service, food, and location was everything we could have hoped it to be. Highly recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
Anonymous
Charlotte, NC
Jul 21, 2007

Outstanding Resort

The Paradisus Riveria Cancun is one of the best resorts in the Caribbean. The grounds and resort are outstanding. The food is wonderful and the pool is one of the largest that I have ever seen. The staff is very helpful and friendly. The biggest complaint was the amount of seaweed on the beach. However, the resort itself made up for this one minor complaint.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
Anonymous
new york, ny
Oct 1, 2009

lovely trip

marvellous

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
Inseec96
Paris, France
Dec 29, 2009

Perfect For Us

Rooms, service, restaurants, staff, facilities, property and location: everything was perfect for my grilfriend and I. As we expected, very different from Cancun. Too bad that many parents let their kids behave like wild animals. It is definitely an issue during holiday season.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
superdentist
los angeles,ca
Apr 21, 2010

very cosy and green

it was a wedding party done professionally,beautifully and on time. hard working and helpful staff,do not expect the tip and happy, when get one. the best stay i`ve had in all-inclusive resorts.food freshness and selection is mind boggling.i have no idea how they keep it so obundant and fresh at all times.firtst time in all inclusive i didn`t get sick. great clean garden hides all the roads from the sun in the hotel,maiking trip from the beach to the room a pleasure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short drive from hotel

DO NOT listen to any sales people on the way to the hotel

Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
Anonymous
canada
May 8, 2010

Pure Paradise

My first trip to Mexico will be unforgettable because of this resort. The service, the rooms, the dinning areas and the beach were all 5 star. A perfect place to relax all day in the sun and enough night life to keep it interesting. All staff members went above and beyond all service standards I have experienced anywhere. I participated in a wedding at this resort and the support and care from the staff was amazing. I would recommend this resort to anyone looking to have a wedding ceremony in Mexico.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
blckoutman
london, ontario
May 16, 2010

Paradisus (sapphire) riviera maya

The resort was great! Staff were friendly and helpful. I left my room in ruins the first morning i arrived, all on my bed mind you. I left for breakfast and came back to all of my clothes folded, shoes lined up and bathing suits in the drawers. I find that to be first class. Gratuities were graciously accepted by everyone. However, if you are lacking a tip at the bar from time to time, they certainly avoid serving in a timely fashion. (1-3 minutes)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

go see some ruins, tulum isn't very far, just bring lots to drink. there is no shade around.

Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
Anonymous
London, Ontario
May 17, 2010

Wedding Perfection

We were married May 6 at the Paradisus Cancun. [...] is an amazing wedding planner. She communicated with us prior to and upon arrival. She ensured we had the wedding of our dreams, taking care of all the details and allowing us to enjoy our day relaxed and stress free. We truly had the time of our lives as did our guests. Thank you [...]

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
Anonymous
cancun mexico
Dec 7, 2010

the first real vacation

the place was great went shopping the cab driver stayed with us to bring us back first one

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Now Sapphire Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
Anonymous
Battle Creek, MI
Oct 22, 2010

Beautifule Resort & Fantastic Service

Now Sapphire was a beautiful resort - very clean, perfectly landscaped, and some of the best service we've ever received. We spent a lot of time on the beach which was big and filled with very soft sand. The water was very clear and calm. We enjoyed some of the complimentary activities such as sailing and kayaking. Like most all inclusive resorts the food was average and some things were better than others. They did have a lot of delicious fish and chicken to choose from. The only thing that could have made this trip better would be more varieties of beer (they only had Corona). The rooms could also be more comfortable, but that's more of a preference (the beds were pretty hard which I didn't like). Overall I would definitely recommend this resort to anyone looking for a relaxing trip to Riviera Maya.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Dining tip: Not Applicable

If you travel to Now Sapphire in the off season (we went in mid-October), not all of the restaurants listed on the website are open daily. They had 3 open each night and it rotated each day. We didn't have an issue with having fewer options each night for dinner, but I heard some people make some comments about being disappointed that not all restaurants were open every night.

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