$240 Avg/night
Rate and special offer based on Check-in: Aug 24, 2014 Check-out: Aug 25, 2014

Now Jade Riviera Cancun Resort and Spa All Inclusive

4 stars
Unidad 19, Mz. 20, Lote 1-1, SM 3, Puerto Morelos, 77580
Hotel Overview
Reviewer score
4.0
out of 5
453 reviews
Great Resort, Great Price!

This hotel has everything you could possibly look for in an all-inclusive resort. The Preferred... See full review

  • Aprilshowers
  • Jun 9, 2014
Great family vacation

Staff was amazing. Food was great! We would go back again. See full review

  • Sadieroth
  • Jun 2, 2014
A private beach of pure white sand, endless ocean views, sun-kissed landscapes and decadent spa treatments make Now Jade Riviera Cancun Resort and Spa an absolutely incredible accommodation. This all-inclusive property boasts a lush garden setting and provides relaxation in the form of jetted baths, balconied guest rooms and full bar service on the shore. From casual buffet grazing to delicious fine dining at internationally-themed restaurants like French Mercure and Spice Asian, this luxurious resort also takes pride in serving up the best of Mexico's famed cuisine. Indulge in world-class desserts, but save room for local favorite, coconut ice cream.
Key facts
  • 550 guestrooms
  • 4 floors
  • 2 pools
  • Restaurants: Capers, Carnival, Castaways, Cin Cin, Mercure, Spice, Tamarindo
  • 6 bars and lounges
  • Coffee shop
  • Gift shop
  • Tennis courts
  • Full-service health spa
  • Ballroom and banquet facilities
  • Business center
  • 24-hour room service
  • 24-hour front desk
Neighborhood
Collect seashells at sunset along the resort beach, or have family fun and wild adventures just down the road at the Crococun Zoo. Take a plunge at the Marina Dive Center, or witness brilliant colors and exotic fragrances with a visit to the Barrera Marin Botanical Garden. Even shopping sprees take on a delightful native accent when you browse the markets and chat with vendors at Puerto Morelos Town Square. From tennis and golfing, to fishing and wind surfing, the Now Jade Riviera Cancun Resort and Spa is perfectly midway between Cancun and Playa del Carmen.
Hints and tips
Adults are greeted with a complimentary cocktail at the resort, and the kids will love their own Children's Club, with plenty of pool activities designed exclusively for little ones.Grownups shouldn't miss the weekly Pool Foam Party or Casino Night.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Now Jade Riviera Cancun Resort and Spa All Inclusive Rooms

Junior Suite Tropical View
The spacious Junior Suite offers:
-One king size bed or two double beds
-Living Area
-32LCD TV
-Balcony
-Jacuzzi in bathroom and separate rain shower
-double sink
-Bidet
-comfortable bed with a wider mattress
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
-Wireless internet access available (surcharge may apply)
Junior Suite Ocean View
The spacious Junior Suite offers:
-Stunning ocean views
-One king size bed or two double beds
-Spacious living Area
-32LCD TV
-Balcony
-Jacuzzi in bathroom and separate rain shower
-double sink
-Bidet
-comfortable bed with a wider mattress
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
-Wireless internet access available (surcharge may apply)
Junior Suite Oceanfront
The spacious Junior Suite offers:
-Stunning ocean front views
-One king size bed or two double beds
-Living Area
-32LCD TV
-Balcony
-Air conditioning and ceiling fan
-Jacuzzi in bathroom and separate rain shower
-double sink
-Bidet
-Comfortable bed with a wider mattress
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
-Wireless internet access available (surcharge may apply)
Preferred Club Ocean View Suite
The spacious Preferred Club Suite offers:
-Stunning ocean views
-One king size bed or two double beds
-Balcony with Jacuzzi for 2 overlooking the ocean
-Separate Living room with a 32 LCD TV and sofa
-32LCD TV
-Balcony
-Air conditioning and ceiling fan
-Bathroom with separate rain shower
-double sink
-Bidet
-Luxurious bathroom amenities
-Comfortable bed with a wider mattress
-Two closets
-Two phones
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
Preferred Club Ocean Front Suite
The spacious Preferred Club Suite offers:
-Stunning ocean front views
-One king size bed or two double beds
-Balcony with Jacuzzi for 2 overlooking the ocean
-Separate Living room with a 32 LCD TV and sofa
-32LCD TV
-Balcony
-Air conditioning and ceiling fan
-Bathroom with separate rain shower
-double sink
-Bidet
-Luxurious bathroom amenities
-Comfortable bed with a wider mattress
-Two closets
-Two phones
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.8414 -86.8831
Area served
Puerto Morelos.
Nearby airports
Cancun International Airport.
Area description
NOW Riviera Cancun is located next to the charming town of Puerto Morelos, Quintana Roo, on the north side of the area known as Riviera Maya, only 12 miles south from the Cancun International Airport and 22 miles north of Playa del Carmen.

Meeting facilities

Meeting Info
We are committed to providing the perfect experience for all types of groups and conventions. We specialize in operating complex meetings and incentive programs

Dining

Senses Restaurant
Senses evoke an old Flamenco Cabaret, where white threaded curtains form waves in the center of the restaurant creating an elegant, romantic atmosphere.
-Dinner 6:00 pm to 10:30 pm
-Adults only
-Mediterranean gourmet cuisine
-Dress code: casual elegance
Festival Buffet
Specializing in International cuisine, Festival Buffet has an exciting decor and offers an international menu in a casual atmosphere.
-An air-conditioned dining area with ocean view terrace is available.
-Breakfast 7 am to 11 am
-Lunch 12:30 pm to 4:00 pm
-Dinner 6:00 pm to 11:00 pm
-Dress code: Casual
Cinque Terre
Italian Restaurant. Open for dinner from 18 to 23 hrs. Serving Italian/Fusion food. Reservation Required.
Bars
Olas
-Take a quick break from the pool or beach and replenish your forces with a fresh, delicious sandwich or an energetic meal. Olas also serves small bites and invigorating drinks at the poolside area with a spectacular ocean view.
-Lunch 11:30-17 hrs

Blue Pool Bar
-Swim up bar open daily from 10-18 hrs

Sports and Fun Bar
-Located in the upper level of the shopping area, the Sports & Fun Bar features a casual ambience with three LCD flat panel TVs and two pool tables. -Opening hours from 6 pm to 1 am

Alisios Lobby Bar
-Conveniently located in the main lobby area, serves domestic and select, international drinks, as well as your favorite cocktails.
-Open daily from 10 am to Midnight.

Blue Beach Bar
-Beach Bar located on our main beach.
Open daily from 10 am to Midnight
Asian Restaurant
Taste the best in Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda.
-Dinner 6:00 pm to 10:30 pm
-Dress code: Casual elegance
Night Out Dine Around Package
The Night Out Dine Around Package is now available for guests of the following neighboring resort Now Jade Riviera Cancun and Now Sapphire Riviera Cancun

To take advantage of this wonderful opportunity, guests will need to speak to their resort's concierge, who will make all of the necessary arrangements in advance, including arrival and return times and restaurant selection. While dinner and entertainment are complimentary, guests will be responsible for the roundtrip taxi fare and all gratuities. Important to note is that this program is good for one evening in the same brand of resorts that the guest is staying at and the visit is not to be considered a day pass.
VIP Lounge
This VIP lounge is located inside the Preferred Club section, offering Premium Bar service and snacks in a relaxed, private atmosphere for Preferred Club guests only. The Preferred Club Lounge is the ideal place to read a book, watch TV and relax.
-Open from 7 am to 11 pm
El Mortero
El Mortero is an invitation to set off on a Mexican journey to delectable delights. The restaurant features a contemporary Mexican decor with silver, white and Mexican pink colors.
-Dinner 6:00 pm to 10:30 pm
-Dress code: Casual elegance
Cirque Terre
Explore the rich flavors of Italian Cuisine in a contemporary Tuscan setting.
-Dinner 6:00 pm to 10:30 pm
-Dress code: Casual elegance
Pure
Tranquility embraces you once entering this serene garden and ocean view Elegant French Cuisine restaurant.
-Dinner 6:00 pm to 10:30 pm
-Dress code: Casual elegance

Hotel Policies

Check-in:
0300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (453)

Ratings and reviews for Now Jade Riviera Cancun Resort and Spa All Inclusive

Overall score

4 / 5
5.01.0
453 out of 453
Amenities:
4.2
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.5
Location:
4
Value:
4.2

83% would recommend to a friend.

Sort by:
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Cmknepfl
Grand Rapids MI
May 29, 2012

Very NIce

I just stayed from May 19th to May 26th of this year. At first I declined the opportunity to upgrade to preferred but I do recomend it. The internet alone makes it almost worth it and the ocean view is a bigger difference than I thought. Being able to wake up to the sound of the ocean, (which you can easily hear) is something that is well worth the money. The food at times was exceptional and at times left a little to be desired. I was very surprised at how good the buffet was. Especially the taco and pasta bars. Room service at anytime is very conveneient. and the preferred lounge was very nice as well. Over all it was avery good trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Cream Cheese
Wisconsin
May 21, 2012

Anniversary

Overall experience was great! The staff was excellent and always went out of their way to ensure we were taken care of. The only drawback was the menu could use a few more options/choices.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Evie A.
Santa Clarita, CA
May 18, 2012

Wonderful family wedding at Now Jade Cancun

Now Jade Cancun was the perfect venue for our son & daughter-in-law's wedding. Beautiful ocean view for ceremony, great accomodations for guests and friendly & experienced staff to assist with wedding details. The pools & sports bar were lots of fun and the Italian restaurant has fabulous food & wine. Can't wait to return for family vacation!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
PC Mom
Park City, Utah
May 6, 2012

Good infrastructure, poor service.

In general, the hotel is nice. The rooms are large and comfortable. The food is very good at most of the restaurants for dinner. Breakfast and lunch are below average for a 4 star hotel. Pools are large and doesn’t feel overcrowded. Cons: The employes could be more friendly, specially at the restaurants; and the room cleaness could be improved. Tip: the preferred club upgrade is not worth the extra money. Just take a regular room with ocean view or ocean front instead.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Not Applicable

Xel-Ha is amazing!

Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Liss1026
Philadelphia
May 2, 2012

NOW JADE

This hotel was great. There was not much to do after 8. Pretty much went to dinner and then to bed. I wish there was more to do. I also was locked in my bathroom for an hour when I could of been at the beach. The staff was ok but nothing great. The Beach was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short walk from hotel

CIN CIN was amazing

Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

5
5.01.0
WaltLes
Suffolk, VA
Apr 22, 2012

Now Jade Resort Vacation

This is an awesome resort. The staff were great and always smiling. The food was as good as we get on a cruise ship. Our room was just a pictured on the website. The beach was wonderful, the staff raked and cleaned it daily for seaweed that washed ashore. I highly recommend this resort, we are already planning a return trip!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

We had a group of 6 so always went to dinner at 530 when the restruants opened. Never had a problem sitting together. After dinner, we were in time to see all the shows!

Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

5
5.01.0
MayanRose
Wisconsin, USA
Apr 2, 2012

Total relaxing spring break

Totally relaxing!! Totally pampered! This all inclusive was a great way to unwind and rejuveniate. The hotel offerred both a "happening" and quiet atmosphere. There was plenty of lounge chairs both in the sun and the shade. There were enough free activities if you wanted to stay active: kayaking, sailing, biking, water aerobics, etc. and of course plenty of beach to walk. There were a variety of restaurants including French, Italian, Mexican, etc. and the food was well prepared.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Money-saving tip: Not Applicable

Outstanding snorkeling for $25.00 at the closest city, Puerto Morelos. You can take a free bike tour from the hotel (sign up the previous day; tour begins at 9:15 am) which takes you through the town. The following day we walked into town, 30 minute walk. If you go to the marina you can hop on the next available boat. I waited only 5 minutes. We went with people who drove from Cancun because they heard the snorkeling was better. It was fantastic! You go to 2 spots, one shallow so you are very close to the reef and fish. The other was a deep location where you could see the huge reef. I've snorkeled all over the world and this experience was within my top 5. All of $25!

Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Traveller90210
New York, NY, USA
Apr 1, 2012

Fantastic family getaway

Been in Cancun, Cozumel, Mayan Riviera area countless times. This had to be one of the best experiences overall. It's not that it was perfection, but more that it was great value. Staff was very polite and helpful. Food was good. Pools and beach were nice and well-maintained. Children's club had experienced staff. We got upgraded without our asking for it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
KAZ63
Chicago, IL, USA
Mar 28, 2012

Fantastic All-Inclusive Relaxing getaway

I went with a friend to be have a totally stress free relaxing time. The staff, room, amenties and overall property were just what the Dr. ordered! I would recommend to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: In Hotel

All the restaurant options on property were really good

Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Loving mexico
Portage, WI, USA
Mar 20, 2012

Wonderful place to relax.

Adolfo in the pool area was terrific. All of the staff was very friendly and helpful. The food was amazing, so much flavor. Great variety of drinks and food. I would rate this my best vacation ever!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

French restaurant has wonderful filet. Spice, Asian food, had wonderful pad Thai. All the food was excellent.

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