$242 Avg/night
Rate and special offer based on Check-in: Oct 27, 2014 Check-out: Oct 30, 2014

Now Jade Riviera Cancun Resort and Spa All Inclusive

4 stars
Unidad 19, Mz. 20, Lote 1-1, SM 3, Puerto Morelos, 77580
Hotel Overview
Reviewer score
4.0
out of 5
292 reviews
Fantastic place to be with the family and friends for a vacation .

First of all I must say that this is a beautiful hotel to be in for a wonderful family or friends... See full review

  • Azi7
  • Aug 30, 2014
Great Resort, Great Price!

This hotel has everything you could possibly look for in an all-inclusive resort. The Preferred... See full review

  • Aprilshowers
  • Jun 9, 2014
A private beach of pure white sand, endless ocean views, sun-kissed landscapes and decadent spa treatments make Now Jade Riviera Cancun Resort and Spa an absolutely incredible accommodation. This all-inclusive property boasts a lush garden setting and provides relaxation in the form of jetted baths, balconied guest rooms and full bar service on the shore. From casual buffet grazing to delicious fine dining at internationally-themed restaurants like French Mercure and Spice Asian, this luxurious resort also takes pride in serving up the best of Mexico's famed cuisine. Indulge in world-class desserts, but save room for local favorite, coconut ice cream.
Key facts
  • 550 guestrooms
  • 4 floors
  • 2 pools
  • Restaurants: Capers, Carnival, Castaways, Cin Cin, Mercure, Spice, Tamarindo
  • 6 bars and lounges
  • Coffee shop
  • Gift shop
  • Tennis courts
  • Full-service health spa
  • Ballroom and banquet facilities
  • Business center
  • 24-hour room service
  • 24-hour front desk
Neighborhood
Collect seashells at sunset along the resort beach, or have family fun and wild adventures just down the road at the Crococun Zoo. Take a plunge at the Marina Dive Center, or witness brilliant colors and exotic fragrances with a visit to the Barrera Marin Botanical Garden. Even shopping sprees take on a delightful native accent when you browse the markets and chat with vendors at Puerto Morelos Town Square. From tennis and golfing, to fishing and wind surfing, the Now Jade Riviera Cancun Resort and Spa is perfectly midway between Cancun and Playa del Carmen.
Hints and tips
Adults are greeted with a complimentary cocktail at the resort, and the kids will love their own Children's Club, with plenty of pool activities designed exclusively for little ones.Grownups shouldn't miss the weekly Pool Foam Party or Casino Night.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.8414 -86.8831
Area served
Puerto Morelos.
Nearby airports
Cancun International Airport.
Area description
NOW Riviera Cancun is located next to the charming town of Puerto Morelos, Quintana Roo, on the north side of the area known as Riviera Maya, only 12 miles south from the Cancun International Airport and 22 miles north of Playa del Carmen.

Recommendations for you

Customers who viewed Now Jade Riviera Cancun Resort and Spa All Inclusive also booked these hotels.

Now Jade Riviera Cancun Resort and Spa All Inclusive Rooms

Junior Suite Tropical View
The spacious Junior Suite offers:
-One king size bed or two double beds
-Living Area
-32LCD TV
-Balcony
-Jacuzzi in bathroom and separate rain shower
-double sink
-Bidet
-comfortable bed with a wider mattress
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
-Wireless internet access available (surcharge may apply)
Junior Suite Ocean View
The spacious Junior Suite offers:
-Stunning ocean views
-One king size bed or two double beds
-Spacious living Area
-32LCD TV
-Balcony
-Jacuzzi in bathroom and separate rain shower
-double sink
-Bidet
-comfortable bed with a wider mattress
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
-Wireless internet access available (surcharge may apply)
Junior Suite Oceanfront
The spacious Junior Suite offers:
-Stunning ocean front views
-One king size bed or two double beds
-Living Area
-32LCD TV
-Balcony
-Air conditioning and ceiling fan
-Jacuzzi in bathroom and separate rain shower
-double sink
-Bidet
-Comfortable bed with a wider mattress
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
-Wireless internet access available (surcharge may apply)
Preferred Club Ocean View Suite
The spacious Preferred Club Suite offers:
-Stunning ocean views
-One king size bed or two double beds
-Balcony with Jacuzzi for 2 overlooking the ocean
-Separate Living room with a 32 LCD TV and sofa
-32LCD TV
-Balcony
-Air conditioning and ceiling fan
-Bathroom with separate rain shower
-double sink
-Bidet
-Luxurious bathroom amenities
-Comfortable bed with a wider mattress
-Two closets
-Two phones
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
Preferred Club Ocean Front Suite
The spacious Preferred Club Suite offers:
-Stunning ocean front views
-One king size bed or two double beds
-Balcony with Jacuzzi for 2 overlooking the ocean
-Separate Living room with a 32 LCD TV and sofa
-32LCD TV
-Balcony
-Air conditioning and ceiling fan
-Bathroom with separate rain shower
-double sink
-Bidet
-Luxurious bathroom amenities
-Comfortable bed with a wider mattress
-Two closets
-Two phones
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Senses Restaurant
Senses evoke an old Flamenco Cabaret, where white threaded curtains form waves in the center of the restaurant creating an elegant, romantic atmosphere.
-Dinner 6:00 pm to 10:30 pm
-Adults only
-Mediterranean gourmet cuisine
-Dress code: casual elegance
Festival Buffet
Specializing in International cuisine, Festival Buffet has an exciting decor and offers an international menu in a casual atmosphere.
-An air-conditioned dining area with ocean view terrace is available.
-Breakfast 7 am to 11 am
-Lunch 12:30 pm to 4:00 pm
-Dinner 6:00 pm to 11:00 pm
-Dress code: Casual
Cinque Terre
Italian Restaurant. Open for dinner from 18 to 23 hrs. Serving Italian/Fusion food. Reservation Required.
Bars
Olas
-Take a quick break from the pool or beach and replenish your forces with a fresh, delicious sandwich or an energetic meal. Olas also serves small bites and invigorating drinks at the poolside area with a spectacular ocean view.
-Lunch 11:30-17 hrs

Blue Pool Bar
-Swim up bar open daily from 10-18 hrs

Sports and Fun Bar
-Located in the upper level of the shopping area, the Sports & Fun Bar features a casual ambience with three LCD flat panel TVs and two pool tables. -Opening hours from 6 pm to 1 am

Alisios Lobby Bar
-Conveniently located in the main lobby area, serves domestic and select, international drinks, as well as your favorite cocktails.
-Open daily from 10 am to Midnight.

Blue Beach Bar
-Beach Bar located on our main beach.
Open daily from 10 am to Midnight
Asian Restaurant
Taste the best in Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda.
-Dinner 6:00 pm to 10:30 pm
-Dress code: Casual elegance
Night Out Dine Around Package
The Night Out Dine Around Package is now available for guests of the following neighboring resort Now Jade Riviera Cancun and Now Sapphire Riviera Cancun

To take advantage of this wonderful opportunity, guests will need to speak to their resort's concierge, who will make all of the necessary arrangements in advance, including arrival and return times and restaurant selection. While dinner and entertainment are complimentary, guests will be responsible for the roundtrip taxi fare and all gratuities. Important to note is that this program is good for one evening in the same brand of resorts that the guest is staying at and the visit is not to be considered a day pass.
VIP Lounge
This VIP lounge is located inside the Preferred Club section, offering Premium Bar service and snacks in a relaxed, private atmosphere for Preferred Club guests only. The Preferred Club Lounge is the ideal place to read a book, watch TV and relax.
-Open from 7 am to 11 pm
El Mortero
El Mortero is an invitation to set off on a Mexican journey to delectable delights. The restaurant features a contemporary Mexican decor with silver, white and Mexican pink colors.
-Dinner 6:00 pm to 10:30 pm
-Dress code: Casual elegance
Cirque Terre
Explore the rich flavors of Italian Cuisine in a contemporary Tuscan setting.
-Dinner 6:00 pm to 10:30 pm
-Dress code: Casual elegance
Pure
Tranquility embraces you once entering this serene garden and ocean view Elegant French Cuisine restaurant.
-Dinner 6:00 pm to 10:30 pm
-Dress code: Casual elegance

Meeting facilities

Meeting Info
We are committed to providing the perfect experience for all types of groups and conventions. We specialize in operating complex meetings and incentive programs

Hotel Policies

Check-in:
0300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (292)

Ratings and reviews for Now Jade Riviera Cancun Resort and Spa All Inclusive

Overall score

4 / 5
5.01.0
292 out of 292
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.5
Location:
4
Value:
4.2

83% would recommend to a friend.

Sort by:
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
MIkeJones
Business
Chicago, IL
Jun 17, 2011

the now is at NOW Jade...

We had the best trip at NOW. The hotel had everything you need to have a great time. Alright hear is the rundown of the resort. Restaurant were very nice Castaways was great for lunch and had a great view. capers had great fresh fish. The buffet had great breakfast. The Mexican was great as well. Mercure was ok fine dinning. So in the end all the food was good and good. The service at the restaurants was the best service I had on any trip. Bars All the drinks were really good. Daily drinks of the day made it fun. Drinks were nice and strong. All the bartenders were very nice and knew their drinks. Entertainment Was very good, nightly shows, and nightly dj at the sports bar made every night enjoyable. The NOW staff were very funny and kept everyone on their feet. The rooms The best room I stayed in. Vegas style rooms with a Mexican twist. Hot tub on the deck was fun. Housekeeping need some work on turn down service and cleaning a little. The beach Was very nice and clean. A little rocky in parts but it adds to the beach look. Staff and service Everyone at now jade was very nice and gave the top service I had in A long time. The sever at the perffued lounge was great. All the bartenders in the lobby bar was all their with a drink for you The pool bar drinks and shot was always ready when needed and not needed. This trip to NOW Jade was one to put in the memory books. I will be back very soon. Thank you very much Now staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

5
5.01.0
black barbie
Business
Wyoming
Jun 16, 2011

A Wonderful Experience

While staying at the Now Jade we were impressed by their many amenities, fine dining and exceptional staff. Each restaurant offers a unique dining experience varying from cheese burger and fries to gourmet Italian bistro and a hibachi grill. The food was excellent! The buffet had many choices and was different from one day to the next. It was also nice because with so may activities we often ate at different times each day and there was always somewhere to eat unlike some resorts where the restaurant is closed and you might go hungry. The staff was friendly, fun, and accommodating. They understood this was are vacation and made sure we were enjoying ourselves. The room was very nice, had everything we needed and was cleaned and restocked daily. We also really enjoyed the nightly entertainment and overall were delighted with our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Chicago, IL
Jun 16, 2011

Perfect Wedding Destination

From the moment we arrived to when we left, we loved this resort. Pool area was very crowded so we spent most of the time at the beach and adult pool.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Do not use the dive shop at the marina if you are a new diver. [...]who is the dive instructor at the pool is much more patient and experienced.

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
bmoore2158
Business
Anderson, SC
Jun 14, 2011

Honeymoon

The rooms were nice, the staff was nice, the food was good not great, the service in the restaurants were slow, but overall if was a good place to stay. It won't blow your mind, but you will defiantly enjoy yourself.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Best peeps Now Jade has seen in a while
Business
All over the USA
Jun 12, 2011

Lots of pros, few cons

The hotel was really nice and all the staff were excellent except for [...](the grouch). Stay away from him (he works for grey line). There was no problem getting a chair by the pool or beach, or getting into dinner (except on sat. night). The food was either good or terrible (had both at the same restaurant). The bartenders and waitors are awesome. Room service isn't good. Plenty of activities to book through the hotel if interested (just not through [...]the grouch).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

The Mayan ruins at Chichen Itza were amazing. Be sure to get a tour that brings you to the cenote to swim.

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Fayetteville, NC
Jun 8, 2011

"Awesome Couples Retreat"

The NOW JADE resort in Cancun is truly a five star resort! It was beautiful, clean and luxurious! The dining was excellent and the staff was extremely nice. I wouldn't recommend the spa though. Very spa unprofessional and pricey. The pool staff were by far the best I've ever had. The rooms were gorgeous.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

If you take a taxi from the hotel to the 5th Ave shopping area in Porta Morales it will cost you $36 If you take the short bus ( 60 cents) from the hotel which then drops you off at the city bus (very nice coach bus) it will take you in for only $2.00

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
black barbie
Business
Bloomfield, CT
Jun 6, 2011

Magical Trip

My sister and I went here for 5 nights and it was literally the best vacation. We made sure to be involved in all of the on-site activities and really had a great time. We did water aerobics, played volleyball, attended the activities at night, and just had a great time. The only complaints that I would have would be that the food wasn't spectacular - but we did find a few very good meals, and that the service at the poll bar wasn't very good. The place was very clean and the staff, overall, was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Para
Business
IN
Jun 5, 2011

Good!

Overall, very good! Good--Room, Hotel, Staff, Beach, Services, and Spa Bad--We got food poisoning, food is good mostly, but this is not fun experience. And another thing, we chose this hotel because it has Jacuzzi, but bathtub's water(not shower water)was actually brown and lots of dirt came out. We couldn't use because of it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

French is good. Sushi is not exactly Sushi, I think. Overall, food is good.

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
MLUSAO
Business
Irvington, NJ
May 30, 2011

Awesome Getaway!

The staff was incredible! Everyone was extremely nice and helpful. The hotel was very clean and the room was awesome! Would love to go back! Great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Not Applicable

Merchandise is pretty expensive, but always remember to haggle. If you give them a price and don't budge, the vendors will eventually give in. It worked all the time.

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
St. Louis, Mo.
May 19, 2011

Fantastic Place

Son's Wedding which was on Saturday. Just relaxed the rest of the stay on the beach and the pools. My only issue with the hotel were the brown ants in the bathrooms on the sinks apparently looking for moisture. Although this was not a deal breaker for us. Other than that the place was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

French and Italian restaurant on the property were very good!

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top