$283 Avg/night
Rate and special offer based on Check-in: May 8, 2015 Check-out: May 10, 2015

Now Jade Riviera Cancun Resort and Spa All Inclusive

4 stars
View map of Unidad 19, Mz. 20, Lote 1-1, SM 3, Puerto Morelos, 77580

Hotel Overview

Reviewer score
4.0
out of 5
297 reviews
Very friendly would definitely go back with my family!

I attended a destination wedding for my niece. I thought the hotel was clean and the... See full review

  • VEM1
  • Nov 11, 2014
Fantastic place to be with the family and friends for a vacation .

First of all I must say that this is a beautiful hotel to be in for a wonderful family or friends... See full review

  • Azi7
  • Aug 30, 2014
A private beach of pure white sand, endless ocean views, sun-kissed landscapes and decadent spa treatments make Now Jade Riviera Cancun Resort and Spa an absolutely incredible accommodation. This all-inclusive property boasts a lush garden setting and provides relaxation in the form of jetted baths, balconied guest rooms and full bar service on the shore. From casual buffet grazing to delicious fine dining at internationally-themed restaurants like French Mercure and Spice Asian, this luxurious resort also takes pride in serving up the best of Mexico's famed cuisine. Indulge in world-class desserts, but save room for local favorite, coconut ice cream.
Key facts
  • 550 guestrooms
  • 4 floors
  • 2 pools
  • Restaurants: Capers, Carnival, Castaways, Cin Cin, Mercure, Spice, Tamarindo
  • 6 bars and lounges
  • Coffee shop
  • Gift shop
  • Tennis courts
  • Full-service health spa
  • Ballroom and banquet facilities
  • Business center
  • 24-hour room service
  • 24-hour front desk
Neighborhood
Collect seashells at sunset along the resort beach, or have family fun and wild adventures just down the road at the Crococun Zoo. Take a plunge at the Marina Dive Center, or witness brilliant colors and exotic fragrances with a visit to the Barrera Marin Botanical Garden. Even shopping sprees take on a delightful native accent when you browse the markets and chat with vendors at Puerto Morelos Town Square. From tennis and golfing, to fishing and wind surfing, the Now Jade Riviera Cancun Resort and Spa is perfectly midway between Cancun and Playa del Carmen.
Hints and tips
Adults are greeted with a complimentary cocktail at the resort, and the kids will love their own Children's Club, with plenty of pool activities designed exclusively for little ones.Grownups shouldn't miss the weekly Pool Foam Party or Casino Night.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Now Jade Riviera Cancun Resort and Spa All Inclusive also booked these hotels.

Now Jade Riviera Cancun Resort and Spa All Inclusive Rooms

Preferred Club Ocean View Suite
The spacious Preferred Club Suite offers:
-Stunning ocean views
-One king size bed or two double beds
-Balcony with Jacuzzi for 2 overlooking the ocean
-Separate Living room with a 32 LCD TV and sofa
-32LCD TV
-Balcony
-Air conditioning and ceiling fan
-Bathroom with separate rain shower
-double sink
-Bidet
-Luxurious bathroom amenities
-Comfortable bed with a wider mattress
-Two closets
-Two phones
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
Junior Suite Tropical View
The spacious Junior Suite offers:
-One king size bed or two double beds
-Living Area
-32LCD TV
-Balcony
-Jacuzzi in bathroom and separate rain shower
-double sink
-Bidet
-comfortable bed with a wider mattress
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
-Wireless internet access available (surcharge may apply)
Junior Suite Ocean View
The spacious Junior Suite offers:
-Stunning ocean views
-One king size bed or two double beds
-Spacious living Area
-32LCD TV
-Balcony
-Jacuzzi in bathroom and separate rain shower
-double sink
-Bidet
-comfortable bed with a wider mattress
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
-Wireless internet access available (surcharge may apply)
Preferred Club Ocean Front Suite
The spacious Preferred Club Suite offers:
-Stunning ocean front views
-One king size bed or two double beds
-Balcony with Jacuzzi for 2 overlooking the ocean
-Separate Living room with a 32 LCD TV and sofa
-32LCD TV
-Balcony
-Air conditioning and ceiling fan
-Bathroom with separate rain shower
-double sink
-Bidet
-Luxurious bathroom amenities
-Comfortable bed with a wider mattress
-Two closets
-Two phones
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
Junior Suite Oceanfront
The spacious Junior Suite offers:
-Stunning ocean front views
-One king size bed or two double beds
-Living Area
-32LCD TV
-Balcony
-Air conditioning and ceiling fan
-Jacuzzi in bathroom and separate rain shower
-double sink
-Bidet
-Comfortable bed with a wider mattress
-Daily restocked mini bar with water, sodas and beers
-Alarm clock with iPod connection
-Wireless internet access available (surcharge may apply)

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
We are committed to providing the perfect experience for all types of groups and conventions. We specialize in operating complex meetings and incentive programs

Dining

Capers
Dinner 6 p.m. " 11 p.m.
Rich Italian flavors in a Tuscan setting
Approximate seating capacity: 96
Dress Code: Casual Elegance
Castaways
Lunch 12 p.m. " 5:30 p.m.
Poolside dining area serving sandwiches, gourmet favorites, small bites and drinks
Approximate seating capacity: 250
Dress Code: Casual
Mercure
Breakfast 7 a.m. " 10 a.m. (Preferred Club Only), Dinner 6 p.m. " 11 p.m.
Elegant French cuisine in a serene garden
Approximate seating capacity: 52
Dress Code: Casual Elegance
Spice
Dinner 6 p.m. " 11 p.m.
Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda
Approximate seating capacity: 78
Dress Code: Casual Elegance
Tamarindo
Dinner 6 p.m. " 11 p.m.
Delectable Mexican cuisine
Approximate seating capacity: 80
Dress Code: Casual Elegance
VIP Lounge
This VIP lounge is located inside the Preferred Club section, offering Premium Bar service and snacks in a relaxed, private atmosphere for Preferred Club guests only. The Preferred Club Lounge is the ideal place to read a book, watch TV and relax.
-Open from 7 am to 11 pm
Carnival International Buffet
Breakfast 7 a.m. " 11:30 a.m., Lunch 12:30 p.m. " 4 p.m. and Dinner 6 p.m. " 10 p.m.
Featuring an international menu with a casual atmosphere
Air-conditioned restaurant dining area with an outdoor terrace
Approximate seating capacity: 550
Dress Code: Casual
Coco Caf
Open 6 a.m. " 10 p.m.
Premium coffee and deli snacks in a casual atmosphere
Dress Code: Casual
Sip, Savor & See Dining Experience
As part of the privileges of Unlimited-Luxury, were offering guests of Now Jade Riviera Cancun the chance to Sip, Savor & See Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Sapphire Riviera Cancun and Sunscape Sabor Cozumel*.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3pm. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Years Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 pm to 1 am, including bars and theater.
Bars
Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.
Moments
Open 10 a.m. " 1 a.m. Main lobby bar serving domestic and international drinks
Scores
Open 5 p.m. " 1 a.m. A casual ambience with flat panel TVs, pool tables, and a DJ
Splash
Open 10 a.m. " 6 p.m. Swim-up and pool bar located at the main pool
The Lounge
Open 7 a.m. " 11 p.m. A relaxed, private atmosphere serving top-shelf brand cocktails Preferred club guests only
The Mix
Open 10 a.m. " 6 p.m. Grab a refreshing drink at this bar on the beach
The Reef
Open 10 a.m. " 6 p.m. Swim-up bar.

Hotel Policies

Check-in:
3:00 AM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Now Jade Riviera Cancun Resort and Spa All Inclusive

Overall score

4 / 5
5.01.0
297 out of 297
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.5
Location:
4
Value:
4.2

82% would recommend to a friend.

Sort by:
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Drinkec
Calgary
Jan 18, 2013

Great Place to spend a vacation

This resort has everything you need. Great staff, wonderful selection of restaurants, awesome pools and a beautiful beach. Lobby area is beautifully decorated, as are the rooms. Clean, friendly, and an overall great atmostphere.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Allen C.
Business
INDIANAPOLIS
Apr 7, 2015

break from winter

Everything was great, only complaint would be that the beach itself wasn't spectacular or anything. Lots of seaweed gathering on the beach and in the water--no clue if this is a year-round problem or not, but in our case we aren't all that big on swimming in the ocean anyway so it didn't matter to us one bit. Everything else we loved about the place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Robert C.
Business
Phelan,
Jan 22, 2015

Just OK

The facility is very beautiful although the staff was not friendly, accommodating or helpful. I will never stay at this chain again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Complaince Officer
Business
Atlanta, GA
Dec 2, 2014

Mexico scape!

My wife and I just returned from Now Jade Riviera Cancun (travel dates Nov 22-26, 2014) The Great: 1. The food at the Italian, French, Mexican & Mediterranean Restaurant was AMAZING! 2. Hiram - bartender at Splash - super friendly, great attitude, incredible guy.. we found a new friend in Mexico! 3. Overall staff at the Resort is super friendly, and they will make sure you have a stay. 4. Free WIFI everywhere at the Resort. 5. Buffet style restaurant... great lunch choices. 6. Evening shows at garden, buffet dinner under the stars. Improvement needed: 1. Room #3320 not a "tropical view" try jungle view instead. 2. Tamarindo - Onsite Mexican Restaurant - Appetizer buffet style selection - HORRIBLE, pls don't try them! 3. If you are a beach goer #like us#, you will be so disappointed at the beach here #like us#... rough waters, rocks and other debris in the water making difficult to enjoy a good swim in the ocean. 5. Gift shop retail prices too high.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

If you want to try the Habachi restaurant make sure you are the 1st one to show up, otherwise be prepare to wait up to an hour to be seated.... I guess that was the reason why we did not experienced this venue.

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Pizzy25
Business
Phoenix, Arizona
Nov 22, 2014

Very good stay

We had a wonderful time at the Rivera Maya resort. It seemed that at every turn once we arrived we were being sold something at the resort. After a full day of travel that is the last thing you want. Other than that the staff was very friendly and very customer service focused.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Entertainment tip: In Hotel

The sports bar turns into a night club once the early birds go to sleep.

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

5
5.01.0
VEM1
Business
North Wales, PA
Nov 11, 2014

Very friendly would definitely go back with my family!

I attended a destination wedding for my niece. I thought the hotel was clean and the shampoo/conditioner sizes were extra large compared to other hotels, the only thing missing in the room was a microwave. Enjoyed our stay, the staff was friendly. This is an all expenses included and we did not have to have reservations to the restaurants which I found at other places so this makes it more convenient. Recommend this place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

already mentioned in review, you do not need a reservation.

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

4
5.01.0
MelEPB
Business
NY
Oct 20, 2014

Nice

Lovely location quiet great view calm beach beautiful sunrise rains in evening

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Not Applicable

No nearby shopping

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Samsdimples123
Business
Maryland
Sep 19, 2014

Reasonable value for money

The hotel property is lovely and the amenties (beach, pool, etc.) are very nice. There are good dining options - the specialty restaurants served delicious food. We had the preferred option and the room was really wonderful. There is however only limited access to top-shelf alochol which is served only in the preferred lounge and this preferred lounge is just ok. It should be more like the executive lounges at the Hilton and Sheraton serving breakfast, snacks, etc. Internet access is also restricted. All in all I've had better all-inclusive experiences

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Eat at the specialty restaurants in the evening. Not the main dining room.

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Azi7
Business
Elmont ,New York
Aug 30, 2014

Fantastic place to be with the family and friends for a vacation .

First of all I must say that this is a beautiful hotel to be in for a wonderful family or friends get together the rooms and the service is the BEST .The pool's excellent the food excellent you want stop eating the employees very nice overall everything was perfecto.One day in future will plan a trip again thanks

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: In Hotel

Only one problem the mosquito's at nite time out side be prepaid

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Ping pong champion
Business
Tarzana california
Aug 24, 2014

Fantastic summer vacation

Not a good experience, as soon as we see the guy who transport us from the cancun air port to the hotel take a different route, that was not the cancun hotel strip we new we where in trouble.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Entertainment tip: Long walk from hotel

All depend on what part of the hotel you staying

Was this review helpful to you?
Thank you for your feedback!
Review of Now Jade Riviera Cancun Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Mexico Trip
Business
Calgary, Canada
Aug 23, 2014

DISAPPOINTING

Good Location....Mediocre Beaches....Lots of Weeds! Airconditioning would get turned off in the Lobby at 10 PM even though the bar would be open till 1 Am... Only 2 bars are open till 1 Am ...Airconditioning in the restaurants, especially the Spice Restaurant was not working (or turned off)...extremely uncomfortable for eating etc...Staff were sporadic in theirs behaviours...some were excellent and some were bad to the point of being rude...All in All..very disappointing for a hotel of this calibre! Booked the special Club Room to get Premium Liqours etc...hardly available in the special lounge or you had to "beg" and wait at least 15 minutes before they would get you a drink from the back..even though it was a self serve bar!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top