$356 Avg/night
Rate and special offer based on Check-in: Mar 12, 2015 Check-out: Mar 15, 2015

Iberostar Paraiso All Inclusive Complex

4 stars
View map of Carretera Chetumal Puerto Juarez, Km. 309, Playa Paraiso, Puerto Juarez, Km. 309, Playa Paraiso, Riviera Maya, 77710

Hotel Overview

Reviewer score
4.1
out of 5
167 reviews
Awesome Trip

This Resort is Amezing. Great Services. Excellent. Maravilloso. See full review

  • Dominican Power
  • Feb 13, 2015
Great Vacation

We've stayed at the Iberostar Del Mar once before. Both experiences we're great. You'd never think... See full review

  • Beverly P.
  • Feb 13, 2015
A replica Mayan temple soaring up into the brilliant blue sky marks your entrance into Iberostar Paraiso Riviera Maya, a luxury complex of four family-oriented resorts. Clouds of flamingos and swans greet your arrival, while traditional thatched roofs reveal colonial-style colonnades. Dine between gold Corinthian pillars at Don Alfredo for a taste of Italy, or try La Hacienda for an authentic taste of Mexico. Relax European-style at Spa Sensations - a whole network of Finnish saunas, Turkish baths, saltwater pools and Jacuzzis - or get active at the beach with scuba diving lessons for guests, along with on-site sports ranging from billiards to beach volleyball. If you're not exhausted by nightfall, check out the evening shows of Caribbean dance, music and acrobatic feats that come with the all-inclusive package a margarita chilled firmly in hand.
Key facts
  • 432 guestrooms
  • 5 pools
  • 9 restaurants, including La Dorada, La Hacienda, Don Alfredo
  • Snack bars throughout, including El Puente Ice Cream Shop
  • Nightclub
  • Multiple bars/lounges
  • Banquet facilities
  • Full-service spa facilities
  • Tennis courts
  • Sports facilities for billiards, bocce ball, target shooting, archery and more
  • Golf course
  • Business center
  • Free Wi-Fi
  • 24-hour room service
  • Currency exchange
Neighborhood

Situated on a slice of paradise, Playa Paraiso, the Iberostar Paraiso Hotel is a 30-minute ride from Cancun International Airport (CUN), and lies roughly 13 miles north of Playa del Carmen on the Mayan Riviera. Visitors can indulge in souvenir shopping and dining along Avenida 5, Playa del Carmen's sub-tropical version of Fifth Avenue. Check out the eco-parks, mangrove forests, and waterscapes of this bustling coastline using Playa del Carmen bus transport or hotel pick-up - you could find yourself soaring through the nearby Xplor Park on two miles of zip line.

Hints and tips

Complimentary tram services make it easy for families with little ones to navigate the resort.

Children ages 4 through 12 will enjoy the supervised play at Lucy's Club, while their parents take on the manicured golf course just across the road.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Iberostar Paraiso All Inclusive Complex Rooms

Paraiso Maya -Suites
Iberostar Paraiso Maya takes care of having everything you're used to like plush pillows, comfortable sheets, a cozy atmosphere, even a balcony or a terrace. From Suites & Superior Suites you surely won't be homesick. Amenities range from indoor jacuzzis, a dining and an outside sitting area complete with comfortable sitting area and a swing. Plus, of course, the comforts of home like an iron board, a safe deposit box, a mini-bar (refilled every day), a hair dryer, satellite TV, ceiling fan, air conditioning, alarm clock,cd & dvd player tea and coffee making facilities, telephone handrail shower, bathtub. And don't forget, room service is available 24 hours a day. Elevators available in buildings. One Concierge desk per building.
Paraiso Beach & Del Mar- Rooms
Iberostar Paraiso Beach takes care of having everything you're used to like plush pillows, comfortable sheets, a cozy atmosphere, even a balcony or a terrace. From standard rooms and Junior Suites, you surely won't be homesick. Amenities range from a dining and an outside sitting area. Plus, of course, the comforts of home like an iron board, a safe deposit box, a mini-bar (refilled every other day), a hair dryer, satellite TV, ceiling fan, air conditioning, alarm clock, tea and coffee making facilities, telephone handrail shower or bathtub . And don't forget, room service is available from 11am to 11pm.
Paraiso Lindo - Rooms
Iberostar Paraiso Lindo takes care of having everything you're used to like plush pillows, comfortable sheets, a cozy atmosphere, even a balcony or a terrace. From standard rooms to Junior suites, you surely won't be homesick. Amenities range from indoor Jacuzzis, balcony, a dining and an outside sitting area complete with comfortable couch or a hammock, there is bathtub in every room. Plus, of course, the comforts of home like an iron board, a safe deposit box, a mini-bar (refilled every day), a hair dryer, satellite TV, ceiling fan, air conditioning, alarm clock, tea and coffee making facilities, telephone handrail shower, bathtub. And don't forget, room service is available 24 hours a day. One Concierge desk per building.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Paraiso Maya Restaurants
Go ahead, indulge a little. Celebrate at the numerous dining tables at Iberostar Paraiso Maya. Explore hundreds of food combinations, with different flavors, textures and tastes. With 5 a la carte restaurants plus one international buffet and one grill snack bar, you're really in for a gastronomic treat, Clients can also dine in Lindo/Mar/Beach. The salads are fresh and crispy, the entrees are savory to the last bite and the deserts are beyond your sweetest dreams. Try the Tepanyaki, the Iberostar Jambalaya or the seafood pappardelle. Whatever you try, it'll be a mouth-watering pleasure. Exclusive French and Japanese restaurants available for guests.
Paraiso Beach & Paraiso del Mar Restaurants
Let your imagination run wild when you're envisioning all the great dishes you can try at Iberostar Paraiso Del Mar. Holds seven a la carte restaurants plus two international buffets and two grill snack bars. Yes, that's 11 selections for dinnertime and making up your mind is challenging to say the least. When staying from 2-4 nights make sure you reserve a table at some of the specialty restaurants including Brazilian, Gourmet, Mexican and more; if staying more than 5 to 6 nights you can reserve a table in 2 of our specialty restaurants; if staying 7 or more nights you can reserve a table in 3 of our specialty restaurants. The buffets you can enjoy at breakfast and the snack bars when you're at the beach. And by snack bars we mean giant buffets with salads, cheeses, meat carving stations, fish and deserts galore.
Paraiso Lindo Restaurants
Eat to your heart's content, you're on vacation after all. This all-inclusive resort features irresistible dishes one after the other. It's almost impossible not to indulge. With three a la carte restaurants plus one international buffet and one grill snack bar, you'll never eat the same dish twice. Clients can also dine at the restaurants in Paraiso mar/beach Enjoy vol-au-vent stuffed with shrimp and river crab bisque or better yet beef steak medallions and almond chicken roll. Or sample a little bit of everything at the buffet, from cheeses, to salads, to fish and deserts, there's plenty to go around.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (167)

Ratings and reviews for Iberostar Paraiso All Inclusive Complex

Overall score

4.1 / 5
5.01.0
167 out of 167
Amenities:
4.3
Cleanliness:
4.4
Hotel staff:
4.4
Comfort:
4
Location:
4.3
Value:
4.2

86% would recommend to a friend.

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Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

4
5.01.0
David
Business
Menomonee Falls
Jan 5, 2015

Beautiful Resort - nice stay overall

Relaxing vacation experience where you can choose to do a number of different things right on the grounds of the resort such as para sailing, kayaking in the ocean, snorkeling, scuba diving, basketball, and tennis. OR you can choose to do nothing and just lay around on the beach or near the pool all day with various games going on run by the event staff throughout the day. - The room amenities are average, we weren't overly impressed, but we weren't disappointed. - Wake up really early to claim a premium lounging spot at the beach or at the pool. - Be careful about drinking the water/ice because it can do a number on your digestive system.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Book the sit down dinners right away when you get to the resort because of the time slots fill up quickly.

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Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

5
5.01.0
AdalbertoResende
Business
Canada
Nov 25, 2014

Recommended!!

Rooms clean, really nice staff, loved the buffet. Food is really good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

3
5.01.0
Usalimo
Business
Scottsdale
Nov 23, 2014

Cancun vacation

Hotel is average worth the money,close to shopping with a shuttle,beach was ok

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

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Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

5
5.01.0
Super Dad 101414
Business
Chicago, IL
Oct 26, 2014

Great experience, delicious food!

Great experience, delicious food! Great experience, delicious food!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Buffet food doesn't get better than this!

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Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

3
5.01.0
StressedOut Manager
Business
New York, NY
Sep 20, 2014

Great Location, Economic Getaway

Great location, 30-40 minutes from airport. Economic getaway, good drink selection, good food. nice facilities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

5
5.01.0
Dominican Power
Business
Bronx NY
Sep 12, 2014

Super vacation

Thank You. Great resort. I love it. The vacation was wondefull.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

4
5.01.0
Keeda
Business
Palm Springs, California
Jul 23, 2014

One of the best vacations ever

This was the first time that we went on a vacation that was all inclusive. I have to say, it was the best vacation ever. The staff, the resort, the location were all more than what we imagined and expected. We will definitely be choosing Iberostar again for other vacation getaways.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

3
5.01.0
Jimbo5
Business
Parker Colorado
Jun 24, 2014

Wanna walk?

We stayed at the "Beach" Complex, and it is huge. Getting anywhere is a long walk. The place was well maintained, the grounds and bathrooms, etc.... But the room was not cleaned well each day (sandy floor on tile) and towels were sometimes replaced. The buffet was just passable, but the dinners were awesome, except the "Steakhouse" which was more than terrible....which is strange since we heard it was good. They had a very off night with service and food. The pool closed every night at 8pm, we would have liked a night swim, Jacuzzi,m etc. Overall, the staff was friendly and attentive. I might go back to Iberostar but not this location!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The Cozumel diving trip was awesome!

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Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

5
5.01.0
Mr conservative
Business
Muskegon, Michigan
Jun 22, 2014

Excellent facility

This was our third time at this resort in the last six years.It probably one of the best resort values around for the price. It seems to get better with every visit.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Iberostar Paraiso All Inclusive Complex

Reviewer score

5
5.01.0
Ukrgirl
Business
Kyiv, Ukraine
May 21, 2014

Definitely will revisit again

Huge, nice, great staff, clean beach, fantastic animals :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
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