Iberostar Paraiso All Inclusive Complex

The resort is great. Rooms are large and clean. The housekeeping service was great. Big selection of Restaurants. Restaurant staff was mostly friendly. We did not like many types of food that they cooked. They love cooking with pork and I don't really like pork. You'll find more pork dishes than chicken and beef. Desserts were average. French croissant at the breakfast not very tasty and made with vegetable shortening (it's a shame for a 5 stars hotel) Pool was great. Music at the pool was a bit boring. Entertainment staff was great. Wireless Internet is only available in the lobby but you can have internet at the room but not wireless. They will provide cable. Internet is expensive around $18/day. If you lose the cable, they will charge $20. Bottom line a great place for family vacation. Definitely recommend it. If you are looking for perfection . This is not the place. But you will never find a perfect hotel !!

I would recommend this hotel! It is a very large resort so there is a lot of walking if the tram does not come by to pick you up, but the grounds are so pretty that the walk is enjoyable unless it is raining!! The rooms are okay, your not suppose to be in your room anyway on a vacation!! The Italian restaraunt was great and the buffets were good, a lot of food to pick from! There were a lot of pools, and big ones. We were never crowded swimming and the pools are very clean! Activities going on at the pools all day! The beach is right there within walking distance. When we were there we could not do much on the beach since the wind was blowing too bad, but the last day there we were able to parasail and do ATVs. Even though the wind would blow hard at the beach, at the pool you could not even tell because the buildings and folage must block the wind! Had a great time and would come back!

It was overall a good place to stay. Food and service was good. Rooms were clean. Activities were fine. Nothing over the top, but would recommend especially for families. Beach was very nice... clean water, sand.No real nightlife other than a few bars in the hotel... Entertainment at night was better some nights than others, Ranging from barely passable to pretty good. [...]Beaches were very nice.TV for movies at night was very small.... 25" from 2 beds only furniture was beds. Small beds for 2. I guess I should have upgraded the room.No DVD player.If your room is in the middle of the resort, it's like 1 block to walk to beach, and 1 block to restaurants.30 mins solid from airport.. NOT in Cancun.Transportation from airport was fair... Not good.

I stayed at he Lindo, I wouldn't recommend the beach or Del MAr hotel, stick to the Lindo and Maya. *Starfriends were great! *Great drinks but they don't know how to make amaretto sours correctly :( *Dos Equis beer is all they have, but better then corona. *All restraunts that required reservations were delicous. *Room service very quick *white sand beaches with some boulders on the Beach/Del Mar side but perfectly fine on Maya/Lindo side. *Scuba diving and water sports available right on the beach *Very nice club/Disco *Amazing tacos at the taco bar in the shopping plaza *Grounds were huge so expect to walk a lot, but nothings more then 10-15 minutes away *Lots of entertainment and activities all day and night long.

This was a short relaxing getaway. We didn't do much but hang on the beach or in the pool. The service was outstanding. The buffets were always great with many options. The entertainment at night was also great. The staff went out of there way to make our stay enjoyable. We stayed in the del Mar & the only negative I would say is that there are some aspects of this part of the property that will need updating or repairs like the fitness area and the pools. The pools were still nice and I liked that they were salt water and not chlorine, but there are many spots where tiles were falling off. Overall it was still a great trip and I would recommend it to others.

The hotel staff were friendly and very pleasant, always willing to assist you.

This was our first stay at an all inclusive resort at the Riviera Maya. We stayed mostly on the resort's premises and enjoyed all of its amenities. We also took a day-long group excursion to the ancient Mayan site Chichen Itza. We really enjoyed our get away and we'll very likely consider Iberian resorts in our future vacation plans.

I visited the Iberostar Paraiso beach/mar from january 28th to Feb 5th and had one of the best all inclusive experiences to date. I have visited Jamaica,Dominican several times, Bahamas and other carribean resorts. I have stayed in Riu's,Barcelos and others.However the Iberostar gave me a holiday that I will not forget. The event staff were just so friendly and so much fun. Once they got to know me they greeted me by name whenever I met them walking around the resort or came by at lunch or breakfast to say hi. The shows were a great variety and they tried to make it fun. Once the shows were over you could head to the lobby bars or to the disco which was open to 3:00 am. Food was always available throughout the resort and was of a high standard. I also went to a couple of the specialty restaurants, the mexican and the Mediterranean and found them excellent. I believe there were 5 others and heard great reports from people who went to those. There was also a burger bar beside the disco open late so if you got hungry, wanted to soak up some of that alcohol or whatever you could nip out and get something then return. I found all the wait staff, bar tenders at the swim up bars,lobby bars,disco or whatever so much fun. A hello and a smile go a long way. A small tip helps but a dollar here or there goes a long way. I have been amazed at the reviews I read last year by some people who thought the staff were unfriendly. Smile,say buenos dias or hi or whatever and it will make anybody's day. The people at the resort were also so friendly, many from Canada as always but also all the other cold spots Wisconsin,Minnesota,Colorado etc.,. Also a lot of south americans who I got to know. I speak some spanish which helps but is not needed. I found people there who wanted to have a good time. Many times at night people I met during the day would stop by for a chat or a story. There were singles, families with young children, newly weds,married couples, older people (I am 54) there were people in their 60's and up all having fun.The swim up bar area was lively with two back to back with a patio in between which served ice cream all day and drinks as well. There was also a large quiet area with a separate swim up bar for those who wanted to kick back, read or relax wih no music. that was good as well if you just wanted to get away from it all. Beach was beautiful, although sea was rough at times with large waves, just depended if there was wind or not. There was also two snack bars at the beach and two beach bars and just off the beach was a large beach buffet with all sorts of hot and cold food.The Monday out door party and paella cook out had to be seen to be believed. Amazing. Cooked in a 6ft diameter stainless steel dish over a fire, the cooks added calamari,shrimp,mussels,clams chicken,pork,saffron rice,vegetables and a host more,served with sangria it was just a treat. Anyway to sum up I had a wonderful time and am planning to get back as soon as I can. The resort was immaculate, the staff cleaned constantly and were always working on the gardens. There was wide life walking around, swans,guinea fowl?,peacocks and some other critter that was cross between a racoon and an ant eater. They were always running around and a lot of fun to watch.One other thing, if you book the mar or beach you can go to either but not to the Maya,Lindo or the Grand. If you book the Grand you can go to them all. Just check when you book so as not to be disappointed. Anyway the mar and beach are huge so it really is not an issue. There is also plenty of golf carts and the little train to get you around but bring your walking shoes Sometimes you have to walk but I enjoyed walking around exploring. If you have difficulty flag down the little carts etc.,If you plan to go to Riviera Maya I would not hesitate to give this a try. Great value for money and well worth it.

Food was very good at all restaurants and wine excellent. Hotel was beautiful and all staff very courteous and friendly. Weather was not best 02/19-02/26 with frequent rain and cool. Very good for families - like being on a cruise ship on land with activities all day. Beach and pools beautiful and well maintained.

The food in all the restuarants is very simular and poor in quaulity. Both my wife and I got sick after eating at the poolside restuarant. Service at the beach and pool is very poor and to make matters worst the resort was not very busy. Maybe 60% full. We paid extra to stay at the Maya resort the 2nd from the top. There was no real difference in the food between the low and the Maya. I would recommend not visiting this resort! The management had our money and they knew it and so made no efforts to make things better.