Iberostar Paraiso All Inclusive Complex
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Hotel Overview
A very nice week
Having stayed at an Iberostar resort before, I knew what to expect and I wasn't disappointed. The...
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Manhattanbelle
- May 10, 2012
Perfect place for families
We took our 4 year old and 8 month old, it was a nice place to stay at. Perfect for night walks...
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Azia
- May 1, 2012
Large Caribbean complex with four resorts for relaxation and adventure
The Iberostar Paraiso is located on the beach between the lively fishing town of Puerto del Carmen and the relaxed, lesser-known Puerto Morelos. The resort is just 15 minutes from Cancun International Airport and is comprised of four different resorts that boast a collection of international restaurants and bars, a fitness center, kids club, unique salt water wave pool (only at Paraiso Lindo and Paraiso Maya), spa and banquet hall. An on-premises train shuttles guests from one corner of the complex to the other every 15 minutes.Iberostar Paraiso All Inclusive Complex Rooms
- Paraiso Maya -Suites
- Iberostar Paraiso Maya takes care of having everything you're used to like plush pillows, comfortable sheets, a cozy atmosphere, even a balcony or a terrace. From Suites & Superior Suites you surely won't be homesick. Amenities range from indoor jacuzzis, a dining and an outside sitting area complete with comfortable sitting area and a swing. Plus, of course, the comforts of home like an iron board, a safe deposit box, a mini-bar (refilled every day), a hair dryer, satellite TV, ceiling fan, air conditioning, alarm clock,cd & dvd player tea and coffee making facilities, telephone handrail shower, bathtub. And don't forget, room service is available 24 hours a day. Elevators available in buildings. One Concierge desk per building.
- Paraiso Beach & Del Mar- Rooms
- Iberostar Paraiso Beach takes care of having everything you're used to like plush pillows, comfortable sheets, a cozy atmosphere, even a balcony or a terrace. From standard rooms and Junior Suites, you surely won't be homesick. Amenities range from a dining and an outside sitting area. Plus, of course, the comforts of home like an iron board, a safe deposit box, a mini-bar (refilled every other day), a hair dryer, satellite TV, ceiling fan, air conditioning, alarm clock, tea and coffee making facilities, telephone handrail shower or bathtub . And don't forget, room service is available from 11am to 11pm.
- Paraiso Lindo - Rooms
- Iberostar Paraiso Lindo takes care of having everything you're used to like plush pillows, comfortable sheets, a cozy atmosphere, even a balcony or a terrace. From standard rooms to Junior suites, you surely won't be homesick. Amenities range from indoor Jacuzzis, balcony, a dining and an outside sitting area complete with comfortable couch or a hammock, there is bathtub in every room. Plus, of course, the comforts of home like an iron board, a safe deposit box, a mini-bar (refilled every day), a hair dryer, satellite TV, ceiling fan, air conditioning, alarm clock, tea and coffee making facilities, telephone handrail shower, bathtub. And don't forget, room service is available 24 hours a day. One Concierge desk per building.
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Hotel Map
- Area served
- Playa Paraiso
- Nearby airports
- Cancun International Airport
- Area description
- Directly on the fine-sand beach of Playa Paraiso in Mexicos Riviera Maya. Less than 30 minutes away from Cancun International Airport and about 20 minutes from Playa del Carmen.
Amenities
- Business center
- Conference Facilities
- Fitness center
- Free parking
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Room Service
- Spa services
- Wireless Internet
Dining
- Paraiso Maya Restaurants
- Go ahead, indulge a little. Celebrate at the numerous dining tables at Iberostar Paraiso Maya. Explore hundreds of food combinations, with different flavors, textures and tastes. With 5 a la carte restaurants plus one international buffet and one grill snack bar, you're really in for a gastronomic treat, Clients can also dine in Lindo/Mar/Beach. The salads are fresh and crispy, the entrees are savory to the last bite and the deserts are beyond your sweetest dreams. Try the Tepanyaki, the Iberostar Jambalaya or the seafood pappardelle. Whatever you try, it'll be a mouth-watering pleasure. Exclusive French and Japanese restaurants available for guests.
- Paraiso Beach & Paraiso del Mar Restaurants
- Let your imagination run wild when you're envisioning all the great dishes you can try at Iberostar Paraiso Del Mar. Holds seven a la carte restaurants plus two international buffets and two grill snack bars. Yes, that's 11 selections for dinnertime and making up your mind is challenging to say the least. When staying from 2-4 nights make sure you reserve a table at some of the specialty restaurants including Brazilian, Gourmet, Mexican and more; if staying more than 5 to 6 nights you can reserve a table in 2 of our specialty restaurants; if staying 7 or more nights you can reserve a table in 3 of our specialty restaurants. The buffets you can enjoy at breakfast and the snack bars when you're at the beach. And by snack bars we mean giant buffets with salads, cheeses, meat carving stations, fish and deserts galore.
- Paraiso Lindo Restaurants
- Eat to your heart's content, you're on vacation after all. This all-inclusive resort features irresistible dishes one after the other. It's almost impossible not to indulge. With three a la carte restaurants plus one international buffet and one grill snack bar, you'll never eat the same dish twice. Clients can also dine at the restaurants in Paraiso mar/beach Enjoy vol-au-vent stuffed with shrimp and river crab bisque or better yet beef steak medallions and almond chicken roll. Or sample a little bit of everything at the buffet, from cheeses, to salads, to fish and deserts, there's plenty to go around.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (104)
Ratings and reviews for Iberostar Paraiso All Inclusive Complex
- All travelers (104) 4.2 / 5
- Couples (32) 4 / 5
- Families (49) 4.2 / 5
- Friends (16) 4.1 / 5
- Singles (6) 4.2 / 5
- L.G.B.T. (1) 5 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.5
- Room comfort:
- 4.1
- Location:
- 4.3
- Value:
- 4.3
88%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Manhattanbelle
A very nice week
Having stayed at an Iberostar resort before, I knew what to expect and I wasn't disappointed. The resort provided us with everything that we could have wanted for a week of fun in the sun. The staff was friendly and helpful, our room was clean and comfortable, the grounds were well taken care of and the pool and dining rooms were also well attended to. The selection of foods at the buffet was quite large but I really enjoyed eating in several of the "specialty" restaurants. Our sightseeing trip to Tulum was an excellent adventure and we enjoyed the shopping trip to Cancun. The tour operators were quite helpful in planning those excursions. I would recommend the resort to others. It's a good location if you don't want the "city atmosphere" of Cancun or the "rural atmosphere" of Tulum. It is centrally located between both.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Azia
Perfect place for families
We took our 4 year old and 8 month old, it was a nice place to stay at. Perfect for night walks with the kids. Our 4 year old loved the water park. We are defentaly gonna go back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
marvnval
second time around
everything about our trip was great. the resort although older is still beautifully maintained and the staff was outstanding. our second time there, but next we will probably do the lindo.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Shopping tip:
Short drive from hotel
playa del carmen is still fun for a day of shopping.
Reviewer score
Would recommend
JLS Grizzlies
Anniversary getaway
The Iberostart really was excellent. It took a day to become familiar with the huge size and layout of the grounds / rooms / dining areas / pools / etc. We were a little diappointed that certain places within the complex were exclusive to other Iberostar guests only (depending on which one of the 5 hotels you stayed at). After we learned the system, each day got better and better. It was nice to have both sandy beach and pool side options within such a short distance from one another. The service staff really was great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Long walk from hotel
Make your preferred restaurant reservations for the week on the day you arrive because otherwise the times you want will be gone quick and you may not get to go to the cuisine you intended.
Reviewer score
Would recommend
Well needed vaca
Great place!
Staff was wonderful! Food was good! Weather was great!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
JDBoston
Riviera Maya
We'll start with the bad things to get them out of the way. Our biggest disappointment was the internet access. Granted, on vacation in Mexico, one might not expect to need internet but we definitely were planning on doing some work while at the hotel. Internet is only available in one of the lobbies not in individual rooms, had to be paid for in 24 hours blocks, and could only be used on one device in that 24 hr period. The day that we ended up purchasing internet access, the wi-fi didnt even work. We ended up getting a refund but only after much complaining. The only other problem we encountered was the sheets on the bed were dirty the night we arrived. The staff quickly came to remedy the situation and actually changed the sheets on both beds even though the other set wasnt dirty. Otherwise, the hotel was great. The food at the buffets was fairly good, plenty of fresh fruit and a variety of choices (one member of our party is a pescatarian and had plenty of options). We also ate dinner at the Mexican and Japanese themed restaurants. The Mexican restaurant was quite good, the salmon entree at the Japanese restaurant was delicious. We heard from other guests that the Mediterranean restaurant was delicious as well. Staff was incredibly helpful and friendly. The pool area was clean and well maintained. Our room was a little bit away from the beach but not a far walk. Overall we had a great time.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
reserve the specialty restaurants at least the day before in order to get a reservation time that you want. The reservation desk closes at 7pm.
Reviewer score
Would recommend
aliti
Destination Wedding
We had a group of about 30 people for a destination wedding. Great time, food, rooms , amenities, etc.... Our second time there and definitely recommend.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
In Hotel
Book your reservations for the specialty restaurants as soon as you check in!
Reviewer score
Would recommend
Joshio
Great family vacation
What a great vacation. The staff at the Paraiso was great; very friendly and responsive - especially the bartenders! The food was fine to good, I agree with other reviews that the Japanese hibachi place was the better of the two we tried (the steak place was so-so). The buffet had a pretty wide selection. The great finds were the taco place and the crepe place in the little shopping area. We'll be going back again next year.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
The great finds were the taco place and the crepe place in the little shopping area.
Reviewer score
Would recommend
Perfection.
I must say, I really loved this hotel. So much that like two weeks after I left all I could think of was going back. It really was that great. Everything was beyond amazing. The staff was really fun too! I loved the food, especially the steakhouse. I wish I could go back, I really do miss it. Nevertheless, it was superb. Honestly, if you are going to Mexico, go here. I promise you it is amazing. The concierge service was so friendly, too! Everything was fantastic.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 5
Dining tip:
In Hotel
Go to the El Ranchero Steakhouse, it is near the replica of Chitzen Itza. (The Mayan Pyramid.)
Reviewer score
Would not recommend
NotHappyTRaveler
Could be more helpful!
Overall the staff was very friendly but if you asked a question to a concierge not assigned to your room, that is a different story.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 1
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 4
- Value:
- 3
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