Iberostar Paraiso All Inclusive Complex ★★★★

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$358
avg/night
Rate and special offer based on
Check-in: Feb 26, 2016 Check-out: Feb 29, 2016
4.1 /5
Overall score
86%
Would recommend
Amenities:
4.3
Cleanliness:
4.4
Hotel staff:
4.4
Comfort:
4.1
Location:
4.3
Value:
4.2
1 2 3 4 5

Select your room

Room types

Show Prices PARAISO LINDO Standard Garden View
  • Size: 426 sqft
  • Occupancy: 3
Show Prices PARAISO BEACH Ocean View Junior Suite
  • Size: 463 sqft
  • Occupancy: 4
Show Prices PARAISO MAYA Pool View Junior Suite
  • Size: 624 sqft
  • Occupancy: 4
Show Prices PARAISO BEACH or DEL MAR Standard
  • Size: 505 sqft
  • Occupancy: 3
Show Prices PARAISO LINDO Pool View Standard Room
  • Size: 484 sqft
  • Occupancy: 4
Show Prices PARAISO MAYA Standard
  • Size: 624 sqft
  • Occupancy: 3
Show Prices PARAISO LINDO Junior Suite Garden View
  • Size: 506 sqft
  • Occupancy: 4
Show Prices PARAISO MAYA Junior Suite Garden View
  • Size: 624 sqft
  • Occupancy: 4
Show Prices PARAISO MAYA Superior Junior Suite Garden View
  • Size: 667 sqft
  • Occupancy: 4
Show Prices PARAISO BEACH or MAR Junior Suite Garden View
  • Size: 474 sqft
  • Occupancy: 4

Overview

A replica Mayan temple soaring up into the brilliant blue sky marks your entrance into Iberostar Paraiso Riviera Maya, a luxury complex of four family-oriented resorts. Clouds of flamingos and swans greet your arrival, while traditional thatched roofs reveal colonial-style colonnades, out-size vases and native greenery marking out both the exteriors and the interiors. Dine between gold Corinthian pillars at Don Alfredo for a taste of Italy, while La Hacienda lays on the authentic eats of Mexico. Relax European-style at Spa Sensations a whole network of Finnish saunas, Turkish baths, saltwater pools and Jacuzzis, or get active at the beach with scuba diving lessons for guests and onsite sports from billiards to beach volleyball. If you re not worn out by nightfall, check out the evening shows of Caribbean dance, music and acrobatic feats that come with the all-inclusive package, all with a margarita in hand.

Highlights

Key facts

432 guestrooms

Five pools

Nine restaurants, including La Dorada, La Hacienda, Don Alfredo

Snack bars throughout, including El Puente Ice Cream Shop

Nightclub

Multiple bars/lounges

Banquet facilities

Full-service spa facilities

Tennis courts

Sports facilities for billiards, bocce ball, target shooting, archery and more

Golf course

Business center

Free Wi-Fi

24-hour room service

Currency exchange

Hints and tips

Complimentary tram services make it easy for families with little ones to navigate the resort. Children ages 4 through 12 love the supervised play at Lucy s Club while you master the manicured golf course just across the road. Everybody enjoys a good game, so don t miss the ping pong tables and giant chess set near the pool complex.

Nearby attractions

Neighborhood

Situated on its own slice of paradise, Playa Paraiso, the Iberostar Paraiso Hotel is a 30 minute ride from Cancun International Airport (CUN) and lies around 13 miles north of Playa del Carmen on the Mayan Riviera. When you re ready to branch out, indulge in souvenir shopping and dining along Avenida 5, Playa del Carmen's sub-tropical version of Fifth Avenue. Or check out the eco-parks, mangrove forests and waterscapes of this coastline of marvels using Playa del Carmen bus transport or hotel pick-up you could soon be soaring through the nearby Xplor Park on 2 miles of zip line.

Policies


Complimentary tram services make it easy for families with little ones to navigate the resort.

Children ages 4 through 12 will enjoy the supervised play at Lucy's Club, while their parents take on the manicured golf course just across the road.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Dining

Paraiso Maya Restaurants
Go ahead, indulge a little. Celebrate at the numerous dining tables at Iberostar Paraiso Maya. Explore hundreds of food combinations, with different flavors, textures and tastes. With 5 a la carte restaurants plus one international buffet and one grill snack bar, you're really in for a gastronomic treat, Clients can also dine in Lindo/Mar/Beach. The salads are fresh and crispy, the entrees are savory to the last bite and the deserts are beyond your sweetest dreams. Try the Tepanyaki, the Iberostar Jambalaya or the seafood pappardelle. Whatever you try, it'll be a mouth-watering pleasure. Exclusive French and Japanese restaurants available for guests.
Paraiso Beach & Paraiso del Mar Restaurants
Let your imagination run wild when you're envisioning all the great dishes you can try at Iberostar Paraiso Del Mar. Holds seven a la carte restaurants plus two international buffets and two grill snack bars. Yes, that's 11 selections for dinnertime and making up your mind is challenging to say the least. When staying from 2-4 nights make sure you reserve a table at some of the specialty restaurants including Brazilian, Gourmet, Mexican and more; if staying more than 5 to 6 nights you can reserve a table in 2 of our specialty restaurants; if staying 7 or more nights you can reserve a table in 3 of our specialty restaurants. The buffets you can enjoy at breakfast and the snack bars when you're at the beach. And by snack bars we mean giant buffets with salads, cheeses, meat carving stations, fish and deserts galore.
Paraiso Lindo Restaurants
Eat to your heart's content, you're on vacation after all. This all-inclusive resort features irresistible dishes one after the other. It's almost impossible not to indulge. With three a la carte restaurants plus one international buffet and one grill snack bar, you'll never eat the same dish twice. Clients can also dine at the restaurants in Paraiso mar/beach Enjoy vol-au-vent stuffed with shrimp and river crab bisque or better yet beef steak medallions and almond chicken roll. Or sample a little bit of everything at the buffet, from cheeses, to salads, to fish and deserts, there's plenty to go around.

Recommendations for you

Amenities

Featured

  • All inclusive
  • WiFi
  • Free parking
  • Pool

Activities

  • Pool
  • Fitness Center
  • Spa

Dining

  • All inclusive
  • Restaurant
  • Room service

Services

  • Business center
  • Conference facilities

Internet

  • WiFi

Parking

  • Free parking

Accessibility

  • Accessible Rooms/Facilities

Reviews

4.1 /5 Overall score

86% Would recommend

  • Amenities: 4.3/5
  • Cleanliness: 4.4/5
  • Hotel staff: 4.4/5
  • Comfort: 4.1/5
  • Location: 4.3/5
  • Value: 4.2/5

Fourth vacation ever!

Would not recommend Thu, Dec 24, 2015
The buffet food is OK – not much variety the specialty restaurants, i.e. Italian, with an exception of the Mediterranean are less than average. Strangely enough, we were only allowed to use 3 out of 6 specialty restaurants in our 7 day visit. Too many wild rat-like animals with long tails run all over the resort they get on the balconies, dining tables on the beach. The beach sand is very dirty cigarette butts, corn cores and other “stuff – during our 7-day stay I have not seeing it been cleaned. There is plenty of space on the beach. Every 10-15 min someone is trying sell you something on the beach: fake Bags and wallets, cheap silver jewelry, sunglasses, etc. After a couple of days it becomes very annoying. The swimming pool is huge and looks very good. The best thing about the resort is coffee – great espressos and a regular coffee! The resort is too big and impersonal. The entertainment is the same pathetic thing, as every resort in Mexico has - with the same stupid shows and games that we’ve seeing every year in the last 10 years with the same annoying and very loud music. I would not give this resort more than 2 stars. Rooms looks old. Air condition did not work. Something was biting me every night. I did ask front desk to do something . They told me they will spray it and never show up. I saw huge cockroach in my room. Looks like they don't care about their guests in Iberostar. I did go to the clinic yesterday. Doctor prescribe 4 medication for me to heal those bites.I am Still in pain. Worse vacation!

| Lakeville Family

1 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 1 /5

solo getaway

Would recommend Wed, Dec 16, 2015
Hotel property was beautiful. Staff was nice. Room was clean. Food was good. Beach was nice. Staff at spa were very nice. I will use this hotel again

| Swarthmore Singles

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

We'll be back

Would recommend Thu, Nov 12, 2015
WE HAVE STAYED AT THE IBEROSTAR TUCAN IN PLAYA DEL CARMEN 14 TIMES IN THE PAST 10 YEARS AND ONCE AT THE IBEROSTAR ON THE HOTEL ZONE....THE PARAISO BEACH IS BY FAR OUR FAVORITE MAINLY DUE TO THE OUTSTANDING STAFF. WE HAVE RECOMMENDED TO FRIENDS WE TAKE A ANNUAL VACATION WITH, TO STAY AT THE PARAISO BEACH WITH US IN JUNE.

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

DON'T have your wedding ceremony hear!

Would not recommend Wed, Nov 11, 2015
My fiance and I chose this resort for our wedding ceremony and honeymoon. After months of planning via email, we were VERY disappointed in the services that we received, not the services we paid for. The resort itself is mediocre food is bland room service is worthless staff was very kind. I would not return to this same resort again, nor will I recommend it to a friend or family member.

| N/A Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Misleading booking

Would not recommend Mon, Nov 9, 2015
First of all the booking is very misleading. Iberostar complex in Maya Riviera has 5 resorts within the complex. I booked this resort based on the pictures from the website. However, the pictures were from the Maya resort within the complex which is the second nicest resort within the complex. However, when we got there it turns out we are staying at the Beach resort which is the fourth nicest out of the five. I did not like how they mislead you into thinking you are staying at one part of the resort and in reality when you get there your part of the resort is not like the pictures at all. Also, it is not a true lazy river. The lazy river is small and does not have a current. Some of the food is inedible. Ended up having to waste a lot of food that I took from the buffet because it tasted awful.

| Houston Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

family and frends

Would recommend Thu, Nov 5, 2015
verry good resort,,verry nice staff and beautiful holiday!!!!

| N/A Friends

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Family trip

Would recommend Fri, Sep 18, 2015
This resort was average. I liked the buffet food better than A la carte restaurants. The best thing about this resort was the customer service and the cappuccinos.

| Bronx Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 3 /5

Excellent Hotel... Beware of Grayline Excursions

Would recommend Wed, Sep 2, 2015
The hotel was great - we were placed near the main restaurant area which was nice, however it made it a bit of a jaunt to get down to the pool or to the beach. They do provide a golf cart shuttle service that runs between the buildings and the beach which helps alleviate this (plus a little exercise never hurt anyone). One nitpicky note - I'm not sure if the hotel was booked to capacity, but the lounge chairs/porch beds/covered chairs are hard to come by if you don't go out early to reserve them. Especially if you want two or more next to each other. Also the swinging beds were nearly impossible to get without bending the rules - I got up at 5:30 a couple mornings to put a towel on the bed to reserve it. You're not supposed to do that, but they don't enforce it and if you don't you wont get one until the day is over. Food was great - restaurants were amazing. Depending on how long you stay you get a guaranteed number of dinners in the reservation only restaurants. You can also check each morning for cancellations, but with our length of stay we were given 3, and the concierge was nice enough to give us a 4th. I would recommend the Mediterranean restaurant as well as the Japanese restaurant. The Brazillian and Gourmet restaurants were okay. Also surprising was the quality of the steak prepared - I've had bad experiences with steak in Mexican resorts, but these were prepared perfectly and were decent cuts of meat. Staff was incredibly helpful - and most spoke extremely good English. ********************** Now for a couple suggestions regarding booking! ********************** Here's the deal - it was like 25 or 30 dollars to get a cab from the hotel (i'm honestly not sure how much it would be from the airport to the hotel because we paid some guy, which was probably not the safest or cheapest decision). When we booked we were given the option of a round trip of like $150/person for group transportation - this is obscene. I am convinced you could use the local taxi service for 2-3 people and only spend $75 total, not have to stop at other hotels, and get there in a timely fashion. There is NO Grayline representative on site at the hotel. This makes confirming your excursions a pain - and it's hard to ask questions about what the excursions are like. We paid for a snorkeling tour to one of the islands - 20 MINUTES of snorkeling (and I'm being generous here) and then another 6:40 minutes of traveling and screwing around... We did not get what we paid for on that excursion and felt nickled and dimed every step of the way. We also did the ruins (Chichen Itza) tour... which REQUIRED an additional $22/person (we were given a little advance notice about this charge, but we were not informed this was a required charge). Bring an umbrella because it is HOT and SUNNY on some days, also bring extra water with you (although the tour representative had water, they limited the number of bottles they gave us... water at lunch cost $2.50 a bottle). Needless to say we were not impressed with either excursion and felt like we wasted two days of our vacation. My final recommendation would be to book your excursions through the people on site at the hotel, and use the local taxi transportation service.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Winderful family hotel

Would recommend Mon, Aug 31, 2015
The best hotel ever, I was in Santos Eco Caracol before( was good )until I stayed in IBEROSTAR. I recommend !

| Parlin Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Family vacation

Would recommend Mon, Aug 17, 2015
The stay is wonderful. Beautiful beach and pools, nice staff, good food, excellent service and performance. What can you expect except those? The only complains is there are a lot of rocks under the water near the beach. Water shoes should be strongly recommended. Because the resort is big it may be a long way to walk to the beach and you may have to wait for quite some time for the shuttle. But generally, it is a wonderful and relaxing vacation place.

| N/A Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Top hotels

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$358
avg/night
Choose dates
Rate and special offer based on Check-in: Feb 26, 2016 Check-out: Feb 29, 2016