$208 Avg/night
Rate and special offer based on Check-in: Aug 18, 2014 Check-out: Aug 19, 2014

Hotel Marina El Cid Spa & Beach Resort - All Inclusive

4 stars
Boulevards El Cid Unidad 15, Puerto Morelos, 82110
Hotel Overview
Reviewer score
3.9
out of 5
312 reviews
Great place

Great location, between Cancun and playa del Carmen. Great staff, very friendly and great service... See full review

  • Freddy n family
  • Jul 4, 2014
Fantastic Family Getaway

7 days in paradise was better than expected. While the weather was a bit gloomy for 2 days...it did... See full review

  • Lover of the beach
  • Jun 9, 2014
Caribbean resort overlooking Puerto Morelos National Reef Park
Hotel Marina El Cid Spa & Beach Resort is located only 20 minutes from Cancun International Airport and less than a mile from the quaint fishing village of Puerto Morelos. The resort boasts four restaurants, a state-of-the-art oceanfront spa, a 22,000-square-foot free-form pool, 120-slip marina with a dive shop, mini-supermarket, sport fishing fleet and a convention center. Those looking for some quiet relaxation enjoy the adults-only silent zone with Jacuzzi and massage huts. The resort overlooks the Puerto Morelos National Reef Park.
Highlights:
  • Full-service 120-slip marina with dive shop
  • Adults-only silent zone with Jacuzzi and massage huts
  • 13,000-square-foot El Cocay Spa with a Mayan-inspired steam bath
  • Hotel Marina El Cid Spa & Beach Resort overlooks the Puerto Morelos National Reef Park
Rooms:

Expect contemporary-style rooms in neutral, soothing earth tones with modern, colorful pillows and rich wood furniture. Suites are at Hotel Marina El Cid Spa & Beach feel pleasantly residential and feature ocean, pool or garden view. Pampering amenities include satellite TV, pillow menu, turn-down service, 24-hour room service, mini-bar and full marble bathrooms. Guests can choose from many different suites, each with private balcony. Spa suites have Jacuzzis and terraces.

Features:
Whether you're looking for relaxation or adventure, you'll find it at Hotel Marina El Cid Spa & Beach. The 22,000-square-foot free-form pool features a separate kids area with water slides and rock formations for jumping. Water sports including windsurfing, Hobie Cats, kayaking, boogie boards and paddle boats are available as part of the all-inclusive package. Additionally, guest can practice their backswing on one of the two tennis courts or explore with a bike tour to Puerto Morelos. When you've exhausted yourself, head to the spa for some relaxation. The Mayan-inspired steam bath is the perfect way to unwind after an action-packed day (fees apply).
Transportation
  • Cancun International Airport (20 minutes)
Attractions
  • Puerto Morelos (0 mile/.5 km)
  • Playa del Carmen (22 mi/37 km)
  • Tulum ruins (25 mi/41 km)
  • Chichen Itza (137 mi/221 km)
Business­
  • 11,974 square feet of function space divisible into six breakout rooms
  • 7,500-square-foot convention center
  • High-speed Internet (fees may apply)

Hotel Map

20.8349 -86.8896
Area served
Cancun, Puerto Morelos.
Nearby airports
Cancun International Airport (CUN): Approximate driving time is 20 minutes and distance is 19 km (12 miles).
Area description
This oceanfront resort is located on the Mayan Riviera, within one and a half km (one mile) from Puerto Morelos and the National Reef Park. Puerto Morelos is a very small fishermen community located on the northern part of the Riviera Maya, 12 miles south of the Cancun International Airport, and it's the site of the Puerto Morelos National Reef Park.

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Hotel Marina El Cid Spa & Beach Resort - All Inclusive Rooms

Platinum Club Level
Luxury and Platinum Rooms Features: Guaranteed Ocean View units, welcome fruit basket with wine, bathrobes and slippers, turn-down service with chocolate covered strawberries as welcome amenity, room aroma menu, umbrella and beach bag for use during stay, scale and butler service. Plus: dedicated check-in and check-out area, complimentary access to the Platinum Room (beverages, snacks, fruit, Internet access, TV, newspapers and books), reservation of individual beach palapa huts, guaranteed reservations in specialty restaurant, late check-out (subject to availability).
Spa Suite Garden or Pool View with Jacuzzi, Balconyuzzi, Terrace
Includes $150 USD Spa Credit per room per stay (minimum 3 paid nights) as well as a Spa amenity kit and an aroma menu in the room. Spacious bright, airy Suite featuring pool or garden view. Elegant decor in modern minimalist decoration. Bathroom is above the industry standard with in-room and / or terrace Jacuzzi, large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer.
Honeymoon Suite with Balcony, Jacuzzi w/Jacuzzi Pool or Garden View
Spacious bright, airy Honeymoon Suite featuring pool or garden view. Elegant decor in modern minimalist decoration. Bathroom is above the industry standard with in-room Jacuzzi, large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer and snacks.Platinum Club Level Included (Platinum accommodation subject to availability)
Luxury Garden View Pool View or Ocean View with Balcony
One king bed or two double beds. Bright, airy room featuring oceanfront or pool view. Elegant decor in fresh, tropical hues. Bathroom is above the industry standard with large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer.
Family Room - Ocean View Garden View or Pool View with Balcony
Spacious bright, airy Family room featuring ocean, pool, or garden view. Elegant decor in modern minimalist decoration. Bathroom is above the industry standard with large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer.
OneBedroom Garden - Ocean Pool View with Balcony
One Bedroom Suite includes: spacious unit nicely decorated in contemporary styles and colors with 1 king bed in separate bedroom AND 1 queen Murphy bed in large living/dining area, balcony, satellite TV; Ocean View. Platinum Club Level included:upgrade is available in all suites upon request directly at the hotel at US$45 per person per night and guarantees Ocean View units, welcome fruit basket with wine, bathrobes and slippers, turn-down service, room aroma menu, umbrella and beach bag for use during stay, scale and butler service. Plus: dedicated check-in and check-out area, complimentary access to the Platinum Room (beverages, snacks, fruit, Internet access, TV, newspapers and books), reservation of individual beach palapa huts, guaranteed reservations in specialty restaurant, late check-out (subject to availability)
Junior Suite Pool View or Ocean View with Balcony
Junior Suite includes: Deluxe new suite nicely decorated in contemporary styles and colors with 1 king bed AND 1 queen Murphy bed, balcony, satellite TV; Ocean, pool, or garden view. All inclusive property.
One Bedroom Suite with balcony and kitchenette Ocean, Pool, or Garden View
One Bedroom Suite includes: Spacious unit nicely decorated in contemporary styles and colors with 1 king bed in separate bedroom AND 1 queen Murphy bed in large living/dining area, balcony, satellite TV; Ocean, pool, or garden view. All inclusive property.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

La Alhambra
Dine indoors or al fresco at the casual La Alhambra, adjacent to the lobby. Either way, you'll savor the ever-changing gourmet buffet and a-l-minute dishes. The menu pleases the palate with everything from salads, sandwiches and pizza to sushi, chicken and roast beef. Calorie-watchers, beware of the dessert bar, with its to-de-for ice cream, pies, cakes and crepes.
Hacienda Arrecife
The poolside Hacienda Arrecife pairs gourmet Mexican cuisine with generous portions of traditional local decor. A testimonial to success, Hotel Marina El Cid has expanded this hacienda-style restaurant, doubling occupancy to accommodate 220 guests. A new buffet and freshly prepared, a-la-minute bars serve healthy breakfasts and international luncheon fare. Elegant dinners are available a la carte accompanied by a selection of more than 100 different tequilas.!Viva Mexico!
Other food and beverage services
Other food and beverage services include a lobby coffee station and martini bar with live entertainmen; afternoon tea time in the lobby; poolside, swim-up bar; healthy meal corner; in-room mini-bar stocked with drinks; 24 hour room service as well as beachside and poolside beverage service.
Scaramanga Moon & Beach Lounge
Enjoy cocktails from a hammock at the Scaramanga Moon & Beach Lounge. Located on the resort's white, sandy shore, this new lounge is as unique as its name. The lounge is open till midnight. At Scaramanga! guests relax in hammocks under breezy palms or on plush mattresses beneath cabanas. What's the meaning of the name, many ask. Cool ocean breezes, sand beneath your feet, and reggae music, all amidst a convivial ambiance - that's Scaramanga!
La Marina
La Marina serves up fresh seafood and stunning sunset views overlooking the clear waters of Puerto Morelos Bay. Open for daily a la carte lunch and dinner. Situated at the marina next to the resort, Reservations are required.
El Alcazar
El Alcazar is a favorite for romantic dinners and special occasions. Located off the lobby, this fusion gourmet restaurant boasts elegant, minimalist dcor. Diners enjoy a creative blend of Asian and Mediterranean cuisine. The wine cellar a large variety of wines, including classic favorites and emerging labels from countries around the globe.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (312)

Ratings and reviews for Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Overall score

3.9 / 5
5.01.0
312 out of 312
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.2
Location:
4
Value:
4.1

80% would recommend to a friend.

Sort by:
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

5
5.01.0
Freddy n family
Chicago, IL
Jul 4, 2014

Great place

Great location, between Cancun and playa del Carmen. Great staff, very friendly and great service and a very clean place. They have all the activities you want!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Buffalo Heather
Buffalo, New York
Jul 3, 2014

Relaxing Getaway

I had an amazing time at this hotel. From the pool to the swim up bar to the beach and everything in between. There was always something to do, or a quiet place to go if you wanted to relax. I will definitely be a return customer and will recommend this resort to all my friends!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

3
5.01.0
GerryV
Narragansett RI
Jun 30, 2014

EL Cid

This was a good experience. Internet should be free. I would not eat in the Mexican resteraunt again. The Ita;ian was great. The International Buffet was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

Do not eat in the Mexican resteraunt

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Gigi112
Chicago, Illinois
Jun 27, 2014

Small town off of Cancun

Loved the area and small town. Hotel had great food and awesome nightly shows. Beach was pretty. Hotel was great, but a couple of people checking us in and making dinner reservations were not very friendly or accommodating. Also, check-out is at noon and we requested a 1pm check out and there was a $15 fee! (which we didn't even bother with). There is no free wi-fi in the lobby, whereas most hotels do.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Shopping tip: Short drive from hotel

Small town of Puerto Morelos is cute with a marina and activities. Great for also just hanging out at the beach. Water is so clear.

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Sum Mah
Tampa, FL
Jun 21, 2014

Good Family Getaway...

Pros: 1. Friendly staff. 2. Nice clean room. 3. room service 4. Good food...variety of choices. 5. Awesome Pool. Cons 1. No internet with room booking. You have to pay $15/day for internet. 2. The beach is not good. Lots of weed and coral on shore. 3. The location is not good. Interior of Port Morelos.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
4
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

2
5.01.0
Jubito
Los Angeles, California
Jun 10, 2014

Would love to give this hotel a better rating

We are frequent visitors to this area and were very excited to stay at the Hotel Marina El Cid with the added Platinum Club service, especially after reading all the positive reviews online. But sadly we ended up disappointed more than impressed. Pluses included: perfect location, magnificent property, gorgeous beach views, staff like Giovanni, Josue, and Ivan in the Mediterranean restaurant and Marco at the breakfast and lunch buffets, and night manager, Irvin. Negatives included: disinterested Platinum Club staff, a "butler" that never again contacted us after leaving us waiting for him in the rain the very first time he met us until we ran into him in the Club and he offered to get us some scented pillows that never seemed to arrive, cold food at dinner at almost every restaurant, and small but ultimately annoying lack of attention and inconsistent housekeeping and maintenance services like broken safe, broken patio door, continuous need to ask for wash cloths, etc. It's the small things that you remember sometimes!!! With a little attention to detail in customer service, housekeeping, and facility maintenance, this place could be a memorable and magnificent resort. But unfortunately, it's just not there yet. For example, instead of having the Platinum Club workers sitting around waiting for Club members to come in, why aren't they calling all the Platinum Club members in their rooms to check if they need anything special? A quick call is all that is needed to make a big impression. More attention seems to be paid to selling timeshares. That level of attention directed to guests that are not timeshare members would elevate this hotel to 5 stars.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

5
5.01.0
Lover of the beach
MA
Jun 9, 2014

Fantastic Family Getaway

7 days in paradise was better than expected. While the weather was a bit gloomy for 2 days...it did not stop the children from non-stop activities. The new Italian along with the Mexican restaurant were our fave's. We enjoyed the Platinum Suite...offering plenty of room, ocean view and the best butler service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
ChiTownKevin
Chicago
Jun 7, 2014

Good family resort

Good family resort. Go with kids as the family will have a blast

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Nightlife tip: Not Applicable

Go outside hotel for nightlife

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

3
5.01.0
Mj88
Kansas City, missouri
May 18, 2014

If u have kids and like loudness it's the place for u

Was a nice looking hotel food was great at the buffets the restaurants were ok. The pool parties if u were at them seemed fun, but if u were in your room the speakers were obnoxious!! If you're looking to get married there I would make sure u have a back up plan. Bc if it rains like it did on my sis they just say oh we wait, and when it rains all day they say well I guess u can have it in the lobby(REALLY) are u kidding me how much did we pay for the whole family to come here to "paradise" and your ansewer is the lobby!!!! Really disappointed in this place

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Benii
Vancouver
May 4, 2014

Great resorte

The hotel was great. Food and services are fantastic. The staf was very welcoming and friendly. The place was very clean daly. The beach is beautiful, white sand and clear water. We definitely recommend it. Be aware of the sales people trying to sale you timeshare.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Shopping tip: Short drive from hotel

Playa Del Carmen is 25,30 km from resort. Do not miss it.

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