Hotel Hacienda Morelos ★★★

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$142
avg/night
Rate and special offer based on
Check-in: Feb 20, 2016 Check-out: Feb 22, 2016
3.5 /5
Overall score
75%
Would recommend
Amenities:
2.9
Cleanliness:
3.9
Hotel staff:
3.8
Comfort:
3.3
Location:
4.5
Value:
4
1 2 3 4 5

Select your room

Room types

Show Prices Deluxe Room - Ocean View
  • Size: 258 sqft
  • Occupancy: 2
Show Prices Deluxe Room - Ocean View
  • Size: 258 sqft
  • Occupancy: 4

Overview

The best hotel in town zone in front of the second large coral reef barrier world wide.
All hotel rooms 100% ocean view.
The hotel also provides free wi-fi connection at the main lobby and reception.
All rooms 100% non smoking.

Dining

Restaurant
Restaurant Bar El Coyote Apache For Breakfast, Lunch And Dinner Open From 7:00am Till 11:00pm .

Recommendations for you

Amenities

Featured

  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities

General

  • No smoking rooms/facilities

Activities

  • Outdoor pool

Services

  • In-Room Safe
  • Doctor on call

Internet

  • Free internet

Parking

  • Free parking

Reviews

3.5 /5 Overall score

75% Would recommend

  • Amenities: 2.9/5
  • Cleanliness: 3.9/5
  • Hotel staff: 3.8/5
  • Comfort: 3.3/5
  • Location: 4.5/5
  • Value: 4/5

Room #301 NOT delux at all

Would not recommend Thu, Apr 30, 2015
No refrigerator, TV didn't work, balcony window can't lock, doors and windows poor fit and making noise when windy outside, windows too dirty to enjoy ocean view bugs in bed (ants and 1 inch cockroach), broken magnifying mirror, no help dragging the suitcase 3 floors up. NOT LUXURY, OK?

| N/A Singles

1 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 2 /5

Great for solo budget traveler

Would recommend Sun, Mar 15, 2015
I picked this hotel because I like to stay in a typical Mexican hotel that isn't an all inclusive resort. The room was I expected, simple and clean. I had a first floor room and it was great being able to walk right out the door and sit on the patio overlooking the beach. The restaurant staff was courteous and helpful. The waiters would move lounge chairs down to the beach if you requested help, as well as serve food and drinks. If you are looking for an American style hotel with full amenities, this is not the place for you. I am an experienced traveler to Mexico and knew not to expect face clothes and brought my own. Although there was a nice flat screen TV, there was no signal. The key to the safe didn't work. However, I wasn't there to watch TV, and I felt that my belongings were safe. One thing I liked about Hotel Puerto Morelos was that it was the last hotel in town on the beach. This meant there wasn't a lot of foot traffic along the beach. It's not a great thing for the restaurant as their primary customers are hotel clients--they definitely need more clientele. But, it's great for the hotel inhabitants as it feels like you have your own little private world. Juan Carlos and the rest of the wait staff are fantastic!

| N/A Singles

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

More like Bates Motel

Would not recommend Sun, Jan 25, 2015
This hotel was like camping on the beach. If don't mind the very bare minimum like a bed and the occasional clean bath towel, than this might be ok. We were always short on towels, they would take them, but not replace them. On Christmas there was NO towel delivery and we had to use the old ones. No tissues, wash cloths, bath mats, no extras. My had daughter clean out a huge glob of hair in the shower drain in order to get the water to go down, which did not belong to us. Hot water worked sometimes, other times there wasn't any. There was a TV but it didn't work. The free breakfast was ONLY toast, butter, jam and coffee. There was no occasional fruit or meat as advertised, not the week we were there. The restaurant had great service and the workers are friendly, its a good place to eat that offers the best view of the ocean out of all the restaurants in PM. The best feature is the location right on the beach, but chaise lounge chairs were at a premium, no actual seating on the beach. A few uncomfortable chairs around the small pool which is used mostly for teaching scuba diving. The pool was clean, but kids from town would come and jump in it fully clothed, almost daily. I think this hotel has recently been taken over by a new owner and I have no idea how it ever got 3 stars. Samuel at the front desk went above and beyond to help us, but the lady that works there is not friendly. We would have been glad to pay more to stay at a better place. The beach there is beautiful, fine sand, no shells and tons of seaweed that you will get use to walking over. There is a national park near the hotel that makes for excellent snorkeling. Close to town location was nice, but we wanted to feel a little more pampered on our vacation.

| Livermore Singles

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 2 /5
  • Value: 3 /5

Dont stay here

Would not recommend Fri, Jan 23, 2015
Despite booking this hotel via E-bookers 3 months before, when we arrived at the hotel the room we had booked a deluxe king with ocean view was not available. We were offered an alternative and had no choice but to accept it. We were also told that they do not have deluxe rooms !

| N/A Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Loved It !

Would recommend Wed, Jan 21, 2015
Great Location, Dive shop employees were very friendly. reataurant inside lobby was closed but the town had plenty of great places to eat ! Town was very nice as well

Entertainment hint

Stay away from the gyt by the church selling trips to water parks and zip lines ! hes a scam

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Not so great

Would not recommend Sun, Jan 18, 2015
We have been to Puerto Morelos before but this was our first & last stay at Hacienda Morelos Hotel. We arrived early at 12 pm and were told that our room wouldn't be ready until normal check-in time 3pm. We came back and didn't get our room until 4, and to my surprise it was a 2 double beds with only a box mattress on each and no other mattress on top. However, my reservation was for a king size bed but was told they only had 7 rooms with king size and it was first come first serve. That's not good business and besides we were there way before 3pm so we should have had first pick. If I knew in advance that my request was not honored, then I wouldn't have made a reservation. It was not until the second day that they gave us a king size bedroom and it was not that much better. The head lady at front desk was rude and continental breakfast only consisted of toast bread, butter and coffee if you could get them to bring some to our table. We were not satisfied to say the least.

Dining

Don't stay at this hotel if you like comfort, customer service or breakfast .

| N/A Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 2 /5

dmorgadoa

Would recommend Sun, Nov 30, 2014
The location is great because is right between Cancun and Playa del Carmen and really closed to several parks and points of interest. Very clean rooms and well maintained! It's a good hotel to enjoy the ocean view and hear the sea sound at wake up. People really kind and helpful! Definitely it's a place to consider in further vacation

Attractions

It's in the middle of Cancun and Playa del Carmen

| Atlanta Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Not very memorable

Would not recommend Wed, Nov 26, 2014
Friend had stayed here a few years ago and recommended this as a quaint hotel with good value. Rooms were bright, linens and walls were white. No other real decorations in the room. Beds were pretty uncomfortable. Found a dead cockroach in the corner. One burned out lightbulb. Safe in room wouldn't work. Cable didn't work on the tv but we didn't care because the town is pretty fun and the hotel is in a great location. Staff were very friendly. Overall, I don't think I would stay here again.

Entertainment hint

There is an awesome bar called Barra Barra about a block and a half away! Opens at 8 pm. Check it out!

| Saskatoon, SK, Canada Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 3 /5

Great Beach Location

Would recommend Wed, Nov 19, 2014
This hotel has a great location on the beach. It is in town and is conveniently located near great restaurants. The room included breakfast which was served on the wonderful patio.

| Minneapolis L.G.B.T.

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Picturesque location

Would recommend Tue, Jun 24, 2014
Loved the attractive location steps away from the pool and from the beach. The hotel staff was most gracious, smiling and helpful. Though we only had drinks on their patio the food served looked good. Within easy walking distance there are delightful waterfront restaurants. At one, I had a very fresh snapper dinner followed by made on the premises rum cake that was delicious. My room was spacious, clean, and the bed comfortable. Good value. I will return.

| Eastern USA Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Top hotels

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

$142
avg/night
Choose dates
Rate and special offer based on Check-in: Feb 20, 2016 Check-out: Feb 22, 2016