$399 Avg/night
Rate and special offer based on Check-in: Apr 27, 2014 Check-out: Apr 30, 2014

Hard Rock Hotel Riviera Maya - All Inclusive

4 stars
Carretera Cancun-Chetumal KM 72, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.5
out of 5
2 reviews
Best week of my life

Food is the best! but what makes this place special is the staff!. They go above and beyond to make... See full review

  • GThompson
  • Dec 6, 2013
Not so good

Would not go back--room was not what we ordered, they would not return our calls to discuss. The... See full review

  • Armydad21
  • Mar 18, 2014
Standing as a monument to all inclusive excess, Hard Rock Hotel Riviera Maya rises from the warm sands and blue waters into
The annals of glory with natural sea coves, lavish, confort and service that just wont quit. Dressed in the exotic traditions of local
Culture, the Hard Rock Hotel Riviera Maya brings all day extravagance and adults-only opulence with amazing amenities and
Breathtaking views. Step inside the ultimate crowd pleaser and let your rock star out.

Hard Rock Hotel Riviera Maya - All Inclusive Rooms

DELUXE FAMILY SUITE
Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including:
Two connecting rooms with one king and two double beds
Private balcony, hammock, hot tub and complimentary Wi-Fi
Xbox 360, DVD player, and Fun in The Sun Bucket Kit
Complimentary mini cake for birthdays upon request
Personal liquor dispenser and an adult minibar with soda, bottled water and domestic beer
A kid-friendly minibar with snacks, juices, soda and more
Flat screen satellite TV and 24-hour room service
DELUXE PLATINUM GRAND SKY TERRACE
Feel that. Thats a feeling only a suite like this could deliver. And dont worry " it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy:
One bedroom with a king bed and a second with two double beds
Sky terrace with a hot tub, table, chairs, restroom and ocean view
Premium liquor and an in-room bottle of wine, upgraded liquors available
Exclusive restaurant and late-night pillow menu
24-hour room service with a select menu, nightly petit fours and turndown service
Private BBQ service available in sky terrace at extra cost
DELUXE - ROOM
Youre a rock star now. Soak it and enjoy top shelf luxury and everything
You need for an unforgettable all inclusive performance with:
1 king or two double beds, a hot tub and complimentary wifi
Private balcony, hammock, personal liquor dispenser and 24
Hour room service.
Minibar with soda, bottled water, juices, domestic beer and an in-room bottle of wine
Flat screen satellite TV, individually controlled AC
Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron and ironing board
DELUXE GOLD
Consider this room your all-access pass to club awesone. So kick
Things off in style and never look back with:
One king or two double beds, a hot tub an complimentary WI-FI
Minibar with soda, bottled water, juices, domestic beer and an in-room bottle of wine
Rock Spa Bath Amenities, bathrobes and slippers
24-hour room service and flat screen satellite tv
Laptop-sized digital safe, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board and individually controlled AC
DELUXE DIAMOND
Hard Rock is more than a vacation " Its a lifestyle. And to prove it, We have Packed these legendary digs with non-stop extras and no-limit luxury:
1 king bed, a hot tub, Two 25 minute massages at the Rock Spa and
Aroma therapy
Complimentary Beach bag and bottle of red wine
Ideal location with pool or Partial Ocean view
Upgraded liquor including JB Whisky, Absolut Vodka, Appleton White Rum and Jose Cuervo Tequila
Private balcony, hammock, CD, DVD and i-dock
Private balcony, hammock, CD, DVD and i-dock
Private check-in, late check-out and early check-in subject to availability
ROCK SUITE PLATINUM OCEANFRONT
This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy:
One bedroom with a king bed and a second with two double beds
Oversized private balcony, hammock, hot tub, lounge chairs and tables
Premium liquor dispenser and in-room bottle of red wine, upgraded liquor available
Exclusive restaurant and late-night pillow menu
Wireless internet, flat screen satellite TV, DVD player, CD player, and i-dock
24-hour room service with select menu
Nightly petit fours & turn-down service

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.5086 -87.2147
Area served
Next to Playa del Carmen
Nearby airports
Cancun International Aiport
Area description
Hard Rock Hotel Riviera Maya is located in front of a cove in Puerto Aventuras, Riviera Maya. 25 minutes from Playa Del Carmen
30 minutes from Tulm, 1.5 hours from Cancun

Dining

The Market
Enjoy fresh an exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night
Pizzeto
Step outside and step into a world of flavour with a wood burning stove, crispy brick-oven pizza, salads, soups and pasta a la carte
Ipanema
Head to South America with authentic Rodizio service and the passionate flavours of Brazil. Sit, sample and share with tradicional ingrediends and modern style
Zen
Sushi to stir fry, Zen Offers the very best of traditional Asian Cuisine with dishes served a la carte

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (2)

Ratings and reviews for Hard Rock Hotel Riviera Maya - All Inclusive

Overall score

3.5 / 5
2 out of 2
Amenities:
4
Room cleanliness:
4
Hotel staff:
3.5
Room comfort:
3
Location:
3.5
Value:
3.5
Sort by:
Review of Hard Rock Hotel Riviera Maya - All Inclusive

Reviewer score

2
Armydad21
Eagan mn
Mar 18, 2014

Not so good

Would not go back--room was not what we ordered, they would not return our calls to discuss. The hotel is being renovated and the noise was horrible. Tried to relax in the room.....not so much. The room was connected by a door to the one next door - sounded like they were right in our room - no privacy at all. The food was pretty good, overall we were not impressed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
2
Review of Hard Rock Hotel Riviera Maya - All Inclusive

Reviewer score

5
GThompson
Charlotte
Dec 6, 2013

Best week of my life

Food is the best! but what makes this place special is the staff!. They go above and beyond to make you feel much more than royalty, they make you feel like familiy. Everybody from the front desk personnel, to the bartenders, to the waitresses, to the exceptional entertainment staff who keeps the music pumping, the feet swaying and the ambiance fun!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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