Grand Palladium Colonial Resort & Spa - All Inclusive

3 stars
View map of Carretera Chetumal Puerto Juarez Km 256-100, Riviera Maya, 77710

Hotel Overview

Reviewer score
4.1
out of 5
209 reviews
Fantastic Stay

This was our fifth stay at Grand Palladium. Value is great and staff are even better. Very welcoming. See full review

  • IowaStateFan
  • May 14, 2014
Beautiful Place

the hotel was beautiful. the only problem was that the property was so big and the transportation... See full review

  • bubbakitty
  • Jul 13, 2015
The Grand Palladium Riviera Maya all-inclusive resort complex combines four resorts in one. Resort sections are the Riviera Resort, the White Sand Resort, the Royal Suites Yucatan and the Colonial & Kantenah Resort and Spa. These resorts strive to offer creature comforts and luxury in harmony with nature. The adults-only Royal Suites Yucatan is the complex's VIP entity. Guests there enjoy exclusive access to bars and restaurants and access to all other resorts on the property. The Grand Palladium Riviera Maya complex has five pools, 13 bars, a mini-golf course and spa.
Rooms

Accommodations at Grand Palladium Riviera Maya vary among the resorts, but expect heavy Spanish influences with neutral color schemes and comfortable amenities. All rooms include one king or two double beds, in-room climate control, private terrace or balcony and personal mini-bar. For a fee, guests enjoy docking station for MP3 players, pillow menu and pay-per-view channels with movies. The 22 bungalow-style cabins called Mayan Suites are designed for couples and include hydromassage bathtubs, outdoor shower and a private entrance to the outside. These suites are positioned on the edge of large on-site lake.

Property features

Guests at Grand Palladium Riviera Maya can partake in a number of outdoor and water activities including archery, badminton, tennis, canoeing and snorkeling. For a fee, sailing, windsurfing and scuba diving classes are available. At night, the resort offers live entertainment and access to the discothèque, a dance club stocked with local and international drinks and music hits. For a quieter trip, check out the reading lodge or book a massage (fees apply) in the spa and enjoy free access to the gym, sauna and steam bath at Grand Palladium Riviera Maya.

Highlights
  • Four resorts in one in a natural setting
  • Five pools, one exclusively for Royal Suites guests
  • Mini-golf course
Nearby attractions
  • Akumal (4 mi/7 km)
  • Playa del Carmen (19 mi/31 km)
Business
  • 12 conference rooms
  • One luxury convention center that seats up to 600 people
  • Business center and concierge (fees may apply)
Transportation
  • Cancun International Airport (75 minutes)
Policies
  • The access to the wet areas (hot tubs, pool, sauna and steam baths) in the Zentropia Palladium Spa & Wellness centres is charged at $10 USD per guest and per day. Also, patrons who purchase any of spa treatments at Zentropia Palladium Spa & Wellness will be given free access to the wet areas that day.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Grand Palladium Colonial Resort & Spa - All Inclusive Rooms

Standard Room
All rooms have two double beds or one king-size bed, air conditioning, ceiling fan, minibar restocked daily, TV (satellite), movie channel, telephone, electronic safe, hair dryer, magnifying mirror, tea and coffee facilities, smoke detectors, iron and ironing board, alarm clock, Wifi*, MP3 player station and pillow menu (Additional Charges).
Junior Suite
These rooms feature the same amenities as the Standard Rooms but have a sofa bed, hydro massage tub, bathrobes and slippers.
Mayan Suite
These rooms feature the same amenities as the Junior Suites, plus a separate entrance and a terrace, a magnificent bathroom with whirlpool and an outdoor Mayan-style shower. ADULTS ONLY

Amenities

  • All inclusive
  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Game room
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Accessible Rooms/Facilities
Accessible parking

Hotel Map

20.441 -87.2871
Area served
Carretera Chetumal-Puerto Jurez Km, 256-100, 77710 Municipio Solidaridad - Riviera Maya (Mxico)
Nearby airports
Cancun International Airport.
Area description
The "Mayan Riviera" is the name given to the area located in the eastern extreme of the Yucatan peninsula and to the south of Cancun. An incomparable tourist destination whose main attractions are its beautiful water and white sandy beaches, the Mayan Riviera is home to the second largest coral barrier reef in the world. This area of the Mexican Caribbean, full of exotic animals, offers plenty of places to explore. Winding underground rivers that pour into beautiful cenotes (natural wells), caverns and caves and the archaeological remains of the thousand-year-old Mayan civilization that once flourished in the region amaze and delight visitors. The plentiful and spectacular marine life of the Mayan Riviera also provides an unforgettable experience for those who love diving and snorkeling.

Dining

El Dorado
*Steak house
Mare Nostrum
*Mediterranean style cuisine
Bamboo
*Asian Cuisine
La Adelita
*Mexican cuisine
Ribs and More
*Grill and barbecue style dinner
Tikal
*Italian corner Mexican corner *Show cooking
Kabah
Buffet restaurant *Italian and mexican cuisine
Laguna
*Buffet restaurant *Italian cuisine *Show cooking *Smoking allowed
La Hacienda
Buffet service with Italian corner, Mexican corner and Show Cooking and A / C.
La Gran Azul
It is located off the main pool at Grand Palladium Colonial / Kantenah. Buffet Service gorgeous outdoor restaurant with a spectacular palapa and wonderful views over the main pool. It features Italian corner and Show Cooking. *Smoking allowed

Meeting facilities

Meeting Info
The Grand Palladium Riviera Complex offers 12 Conference rooms an 1 Luxury Convention Center, ranging from 45 m2 to 505 m2, for 40 - 600 people, fully equipped with all the necessary technology and services for any type of celebration (subject to availability and with extra charge).

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (209)

Ratings and reviews for Grand Palladium Colonial Resort & Spa - All Inclusive

Overall score

4.1 / 5
5.01.0
209 out of 209
Amenities:
4.2
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
4
Location:
4.1
Value:
4.2

88% would recommend to a friend.

Sort by:
Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Sunshine712
Family
Oklahoma, USA
Dec 25, 2011

Great stay for entire family!

This was our 2nd time at Grand Palladium and it did not disappoint! Everything was wonderful - we have 3 kids ages 13, 12 and 8, and they had a fantastic time! There is a teen club and a kids' club that they wanted to be at all the time! So many activities for them to do - kids' club had arts and crafts, stage productions (Grease, High School Musical, etc.), play equipment, scavenger hunts, games and more! Teen club has ping pong, computers, foosball, pool table, music, different daily activities, not to mention meeting other kids from around the world. And the staff is incredible. The resort is HUGE as it is 4 resorts in one. LOTS of walking (so bring comfy shoes), but with all the food and drink, we needed the exercise!!! The nightly shows were fantastic and very entertaining. The staff is so friendly and the food was wonderful! Something for everyone. It's going to be really hard to top this resort (IF we decide to go elsewere next year!)!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Entertainment tip: In Hotel

Be sure to catch the nightly shows - they dancers are wonderful! And the Segway tour was fun and the best way to see the whole resort - so do it at the beginning of your trip! Also, there is transportation between the resorts and to your villa, so if you've had your fill of walking, this really helps.

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
yo123456
Couples
buffalo ny
Dec 20, 2011

week getaway

good times, but needs better drinks, or better brands. thay did have can beer in one bar, but made it hard to get because the size of resort, plus it was only open at night and smelled like old poeple . needs captin morgan or brands like that and can beer at more bars

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Couples

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Payette
Couples
Montréal, QC, Canada
Dec 13, 2011

Fantastic

It Was So Good. Employees were very helpfull and very kind.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Couples

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
skorpion
Couples
chicago
Dec 11, 2011

just perfect

very large resort ,beautiful grounds,nice beach, food is excellent, staff nice and helpfull

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Schmu Pie
Couples
Rock Hill, SC, USA
Dec 1, 2011

Best variety and most delicious food

I traveled all over the world before I turned 70 this year. I thoroughly enjoyed the variety and tastefulness of the food more than any other place I visited. The staff was truly helpful and very accomodating!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Dining tip: Not Applicable

The terrific beach bbq offered so much more than bbq. Don't miss it.

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

1
5.01.0
cgoerg
Family
Grand Rapids, Michigan, USA
Nov 27, 2011

disappointing vacation

the room smelled terrible. had to move to a junior suite for an extra $40/nt. no difference in room, just an extra chair. Charge for extra pillows, umbrella, extension cord, anything. Food mostly not good or so-so. Each day one less towel in our bathroom, wash cloths and hand towels never replaced. Ground transportation mixed up return trip to airport, had wrong hotel lobby, wrong time and wrong airline!! Don't know how we made it home. Travel rep. said this place was fantastic with great food. Don't know where she stayed!! Was our 3rd trip to Mexico and by far the worst ever!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Family

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
greenegiese
Family
Medicine Hat ,Alberta
Nov 21, 2011

Daughter's Wedding

This was a great place for our daughter's wedding.Top notch as far as the whole wedding outcome.The staff was great as were the restaurants and lots to do for the young people like the sports centre.The entertainment group were also great.The only real disapointment was the beds.We had 3 adults in our room thinking there would be 2 bigger beds,but there was only small doubles and a hide-a-bed and none were comfortable and the pillows sucked.The bathroom though was the nicest we've had.Lots of great staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
3
Value:
5
Trip purpose:

Family

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Pete and Jill
Couples
Oswego, NY USA
Nov 12, 2011

the Best olace to go to in the Riveria Maya

Thius was out third tme staying at the Grand Palladium Colonial, because it's the has the best staff, beach, shows & food! We will be returning next year & we ask all our frined & family to come too. Everyone we knwo who has been there agree it is beautiful!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Sightseeing tip: In Hotel

Try the Seg Ways with George, way too much fun & it's only $35 for a couple hours of fun. You get to see the whole resort & they are easy to use...

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
steelersgirl
Couples
ocean isle beach
Oct 19, 2011

even 4 days of rain couldn't ruin a gp vacay

this is our third time at gprm and even with 4 days of continuos rain it was still a great vacay.. thank goodness for free wifi in the lobbies:) the staff try to take your mind off the bad weather and do a really good job with plenty of lobby activities and then there's the spa and sports bar... i have only one suggestion and that is to maybe put some hammocks under the palapas by the pool and beach.. other resorts had this and it was so relaxing.. other than that ,everything was wonderful.. i would reccomend to everyone to go there..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Bob from Tennessee
Couples
Tn
Oct 6, 2011

Entertainment

The entertainment staff is the best in the carribean

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

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