$376 Avg/night
Rate and special offer based on Check-in: Jan 16, 2015 Check-out: Jan 19, 2015

Grand Palladium Colonial Resort & Spa - All Inclusive

3 stars
Carretera Chetumal Puerto Juarez Km 256-100, Riviera Maya, 77710
Hotel Overview
Reviewer score
4.1
out of 5
246 reviews
Fantastic Stay

This was our fifth stay at Grand Palladium. Value is great and staff are even better. Very welcoming. See full review

  • IowaStateFan
  • May 14, 2014
Great Place! Lots to do!

We stayed the week of March 24th for 8 nights! Had a really wonderful relaxing time. Good food,... See full review

  • Sun Dancer Tim
  • Apr 4, 2014
Caribbean beach complex offers four all-inclusive resorts in one
The Grand Palladium Riviera Maya all-inclusive resort complex combines four resorts in one. Resort sections are the Riviera Resort, the White Sand Resort, the Royal Suites Yucatan and the Colonial & Kantenah Resort and Spa. These resorts strive to offer creature comforts and luxury in harmony with nature. The adults-only Royal Suites Yucatan is the complex's VIP entity. Guests there enjoy exclusive access to bars and restaurants and access to all other resorts on the property. The Grand Palladium Riviera Maya complex has five pools, 13 bars, a mini-golf course and spa.
Highlights:
  • Four resorts in one in a natural setting
  • Five pools, one exclusively for Royal Suites guests
  • Mini-golf course
Rooms:

Accommodations at Grand Palladium Riviera Maya vary among the resorts, but expect heavy Spanish influences with neutral color schemes and comfortable amenities. All rooms include one king or two double beds, in-room climate control, private terrace or balcony and personal mini-bar. For a fee, guests enjoy docking station for MP3 players, pillow menu and pay-per-view channels with movies. The 22 bungalow-style cabins called Mayan Suites are designed for couples and include hydromassage bathtubs, outdoor shower and a private entrance to the outside. These suites are positioned on the edge of large on-site lake.

Features:

Guests at Grand Palladium Riviera Maya can partake in a number of outdoor and water activities including archery, badminton, tennis, canoeing and snorkeling. For a fee, sailing, windsurfing and scuba diving classes are available. At night, the resort offers live entertainment and access to the discothèque, a dance club stocked with local and international drinks and music hits. For a quieter trip, check out the reading lodge or book a massage (fees apply) in the spa and enjoy free access to the gym, sauna and steam bath at Grand Palladium Riviera Maya.

Transportation
  • Cancun International Airport (75 minutes)
Attractions
  • Akumal (4 mi/7 km)
  • Playa del Carmen (19 mi/31 km)
Business
  • 12 conference rooms
  • One luxury convention center that seats up to 600 people
  • Business center and concierge (fees may apply)
Policies and Fees
  • The access to the wet areas (hot tubs, pool, sauna and steam baths) in the Zentropia Palladium Spa & Wellness centres is charged at $10 USD per guest and per day. Also, patrons who purchase any of spa treatments at Zentropia Palladium Spa & Wellness will be given free access to the wet areas that day.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Grand Palladium Colonial Resort & Spa - All Inclusive Rooms

Standard Room
All rooms have two double beds or one king-size bed, air conditioning, ceiling fan, minibar restocked daily, TV (satellite), movie channel, telephone, electronic safe, hair dryer, magnifying mirror, tea and coffee facilities, smoke detectors, iron and ironing board, alarm clock, Wifi*, MP3 player station and pillow menu (Additional Charges).
Junior Suite
These rooms feature the same amenities as the Standard Rooms but have a sofa bed, hydro massage tub, bathrobes and slippers.
Mayan Suite
These rooms feature the same amenities as the Junior Suites, plus a separate entrance and a terrace, a magnificent bathroom with whirlpool and an outdoor Mayan-style shower. ADULTS ONLY

Amenities

  • All inclusive
  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Game room
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Dining

El Dorado
*Steak house
Mare Nostrum
*Mediterranean style cuisine
Bamboo
*Asian Cuisine
La Adelita
*Mexican cuisine
Ribs and More
*Grill and barbecue style dinner
Tikal
*Italian corner Mexican corner *Show cooking
Kabah
Buffet restaurant *Italian and mexican cuisine
Laguna
*Buffet restaurant *Italian cuisine *Show cooking *Smoking allowed
La Hacienda
Buffet service with Italian corner, Mexican corner and Show Cooking and A / C.
La Gran Azul
It is located off the main pool at Grand Palladium Colonial / Kantenah. Buffet Service gorgeous outdoor restaurant with a spectacular palapa and wonderful views over the main pool. It features Italian corner and Show Cooking. *Smoking allowed

Meeting facilities

Meeting Info
The Grand Palladium Riviera Complex offers 12 Conference rooms an 1 Luxury Convention Center, ranging from 45 m2 to 505 m2, for 40 - 600 people, fully equipped with all the necessary technology and services for any type of celebration (subject to availability and with extra charge).

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (246)

Ratings and reviews for Grand Palladium Colonial Resort & Spa - All Inclusive

Overall score

4.1 / 5
5.01.0
246 out of 246
Amenities:
4.3
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4
Location:
4.2
Value:
4.3

89% would recommend to a friend.

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
5 girls
Business
cleveland ohio
Aug 20, 2012

Great vacation and relaxing

We had a great visit. The hotel is a great value and provides plenty of activities, food and drinks!!! The pool was awesome. It was clean which was really important. It is a great place for couples, families or a girls getaway! The only bad thing is the staff did not know a lot of English so the language was a barrier when asking questions. But there is a big mix of travelers who all speak different languages.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Td1983
Business
Denver
Aug 9, 2012

Nice resort, poor service

Big, beautiful resort but the service was terrible. This was my 3rd visit. Due to the horrible service this time, I won't be going back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Sumpturi is the best a la carte restaurant on site.

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Jya182
Business
Philadelphia, Pay
Jul 24, 2012

Beautiful Place

Pros: - Beautiful Resort - Friendly Staff - Clean/spacious rooms - Beautiful beach - Clean/Large Pools Cons: - Resort is too large - Nightly entertainment is lacking - Good food, but not enough variety

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Take a cab to 5th Avenue in Playa Del Carmen for shopping. We took a cab one night to find some shopping and to get off the resort for a bit. It's about a 25 minute ride which costs $65 round trip. A bit pricey, but beats the local singers they have in the lobby at night for entertainment.

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Jaspal G
Business
San Jose California
Jul 10, 2012

Great Family Break

extensive grounds, eco friendly, great for walking, great beach area, safe for families good facilities, daily activities, nice spa many buffets with good food, burgers (fish, meats) made fresh per request, most restaurants don't require reservations, hence more flexible I have traveled to Cancun/Riveria Maya several times and this is among the few resorts worth staying again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Super Family man
Business
Alexandria, VA
Jul 3, 2012

overall good

Wish the fridge could be bigger. The marble floor too slippery when rain/wet. The air conditioner in the room could be better

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

pack long pants so that you can dine at the A-la-Cart restaurants (for men and kids above 12 yrs old)

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
saigoner
Business
USA
Jun 27, 2012

Fantastic family vacation

One of the best hotel I have ever stayed. It has good restaurants, staff, services, and more. I like the white sand beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Brazillian restaurant, Italian restaurant, sea food by the beach

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Philadelphia, PA
Jun 25, 2012

Fantastic Place

Great hotel, great value, great place. There are busy public beaches and pools with activities for both adults and children. Additionally, there are romantic adult pools and spa treatments. The cabanas and salt water pools are also a romantic scene overlooking the beach too. Plenty of bars, cafes and restaurants with great dining. Also went for a wedding that was well planned; however, rainy weather moved the wedding to a covered outdoor are which was still a nice setting overlooking water.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

If using USD, bring plenty of bills in small denominations for tipping.

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Mufanii
Business
Las Vegas, NV
Jun 21, 2012

we will return

From the minute we walked in, to the check in, to the end of our trip we were sourunded be nice people,all smiles and redy to help if you need it. Great resort,beautiful grounds,good food and premium drinks.Not to mention the spa is included! What a treat ,it's a must after a day at the beach. We never went back to the same place ,mainly because we like to see and experience new stuff but we will definitly will come back next year. It's that good ! Don"t hesitate! You will not be sorry.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Akumal is a must. Just take a cab from the hotel and go and swimm with the turtles. It's breathtaking!

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
East Coast USA
Business
Washington, DC
Jun 18, 2012

Hard to beat for the money

This was our second trip to the Palladium. We went when it first opened about 7-8 years ago and then June 2012. The place is massive now. You will walk A LOT -- not that it's a bad thing. The Good: * Price is reasonable for what you get. * Overall, safety is not a concern (lighting at night could be better in many area's of resort). * Food is decent in the a la carte restaurants with many to choose from -- again it's not like staying at a high-end resort so know what to expect. * The buffets are pretty decent, too, especially breakfast. * Activities are endless -- inlcuding the free ones. The SPA is very, very nice -- including the fitness center. * The staff is friendly and for the most part helpful. TIPPING helps greatly -- especially at the bars. * Once checked in it's smooth to get your bags to your room. The BAD: * The check-in process is very slow and you are required to meet with your rep right away -- although in reality you really don't have too -- think selling excursions. * If you like 'light' beer -- wrong place. * The al a carte restaurants book up quickly and the ones that don't require reservations usually have about an hour wait. * Again, only safety issues are at night. The resort requires LOTS of walking and the 'off the path' walkways are very dark. I WOULD NOT feel comfy having my wife go alone anywhere after dark. * Mayan showers in the suites aren't exactly private as the rooms above could look down if they chose. Overall, this is a fantastic 'bang for your buck' resort. I would strong suggest it. Again, it's not Atlantis or even Sandals. But the price is right. The pools are massive and the beaches are nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
chillinfool
Business
Texas
Jun 11, 2012

Another Great Stay at the GP

My family stayed in the Royal Suites Yucatan. This was our 5th stay at the resort, and one of the best. For the price and what you get, there's no better value for your money than staying at the Grand Palladium.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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