$226 Avg/night
Rate and special offer based on Check-in: May 15, 2014 Check-out: May 16, 2014

Grand Palladium Colonial Resort & Spa - All Inclusive

3 stars
Carretera Chetumal Puerto Juarez Km 256-100, Riviera Maya, 77710
Hotel Overview
Reviewer score
4.2
out of 5
240 reviews
Great Place! Lots to do!

We stayed the week of March 24th for 8 nights! Had a really wonderful relaxing time. Good food,... See full review

  • Sun Dancer Tim
  • Apr 4, 2014
Excellent Staff

When we arrived (14 of us), we requested a different room from Riviera to Colonial from the one we... See full review

  • Pete from Oswego NY
  • Nov 9, 2013
Caribbean beach complex offers four all-inclusive resorts in one
The Grand Palladium Riviera Maya all-inclusive resort complex combines four resorts in one. Resort sections are the Riviera Resort, the White Sand Resort, the Royal Suites Yucatan and the Colonial & Kantenah Resort and Spa. These resorts strive to offer creature comforts and luxury in harmony with nature. The adults-only Royal Suites Yucatan is the complex's VIP entity. Guests there enjoy exclusive access to bars and restaurants and access to all other resorts on the property. The Grand Palladium Riviera Maya complex has five pools, 13 bars, a mini-golf course and spa.
Highlights:
  • Four resorts in one in a natural setting
  • Five pools, one exclusively for Royal Suites guests
  • Mini-golf course
Rooms:

Accommodations at Grand Palladium Riviera Maya vary among the resorts, but expect heavy Spanish influences with neutral color schemes and comfortable amenities. All rooms include one king or two double beds, in-room climate control, private terrace or balcony and personal mini-bar. For a fee, guests enjoy docking station for MP3 players, pillow menu and pay-per-view channels with movies. The 22 bungalow-style cabins called Mayan Suites are designed for couples and include hydromassage bathtubs, outdoor shower and a private entrance to the outside. These suites are positioned on the edge of large on-site lake.

Features:

Guests at Grand Palladium Riviera Maya can partake in a number of outdoor and water activities including archery, badminton, tennis, canoeing and snorkeling. For a fee, sailing, windsurfing and scuba diving classes are available. At night, the resort offers live entertainment and access to the discothèque, a dance club stocked with local and international drinks and music hits. For a quieter trip, check out the reading lodge or book a massage (fees apply) in the spa and enjoy free access to the gym, sauna and steam bath at Grand Palladium Riviera Maya.

Transportation
  • Cancun International Airport (75 minutes)
Attractions
  • Akumal (4 mi/7 km)
  • Playa del Carmen (19 mi/31 km)
Business
  • 12 conference rooms
  • One luxury convention center that seats up to 600 people
  • Business center and concierge (fees may apply)
Policies and Fees
  • The access to the wet areas (hot tubs, pool, sauna and steam baths) in the Zentropia Palladium Spa & Wellness centres is charged at $10 USD per guest and per day. Also, patrons who purchase any of spa treatments at Zentropia Palladium Spa & Wellness will be given free access to the wet areas that day.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Grand Palladium Colonial Resort & Spa - All Inclusive Rooms

Standard Room
All rooms have two double beds or one king-size bed, air conditioning, ceiling fan, minibar restocked daily, TV (satellite), movie channel, telephone, electronic safe, hair dryer, magnifying mirror, tea and coffee facilities, smoke detectors, iron and ironing board, alarm clock, Wifi*, MP3 player station and pillow menu (Additional Charges).
Junior Suite
These rooms feature the same amenities as the Standard Rooms but have a sofa bed, hydro massage tub, bathrobes and slippers.
Mayan Suite
These rooms feature the same amenities as the Junior Suites, plus a separate entrance and a terrace, a magnificent bathroom with whirlpool and an outdoor Mayan-style shower. ADULTS ONLY

Amenities

  • All inclusive
  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Game room
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible parking

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Hotel Map

20.441 -87.2871
Area served
Carretera Chetumal-Puerto Jurez Km, 256-100, 77710 Municipio Solidaridad - Riviera Maya (Mxico)
Nearby airports
Cancun International Airport.
Area description
The "Mayan Riviera" is the name given to the area located in the eastern extreme of the Yucatan peninsula and to the south of Cancun. An incomparable tourist destination whose main attractions are its beautiful water and white sandy beaches, the Mayan Riviera is home to the second largest coral barrier reef in the world. This area of the Mexican Caribbean, full of exotic animals, offers plenty of places to explore. Winding underground rivers that pour into beautiful cenotes (natural wells), caverns and caves and the archaeological remains of the thousand-year-old Mayan civilization that once flourished in the region amaze and delight visitors. The plentiful and spectacular marine life of the Mayan Riviera also provides an unforgettable experience for those who love diving and snorkeling.

Meeting facilities

Meeting Info
The Grand Palladium Riviera Complex offers 12 Conference rooms an 1 Luxury Convention Center, ranging from 45 m2 to 505 m2, for 40 - 600 people, fully equipped with all the necessary technology and services for any type of celebration (subject to availability and with extra charge).

Dining

El Dorado
*Steak house
Mare Nostrum
*Mediterranean style cuisine
Bamboo
*Asian Cuisine
La Adelita
*Mexican cuisine
Ribs and More
*Grill and barbecue style dinner
Tikal
*Italian corner Mexican corner *Show cooking
Kabah
Buffet restaurant *Italian and mexican cuisine
Laguna
*Buffet restaurant *Italian cuisine *Show cooking *Smoking allowed
La Hacienda
Buffet service with Italian corner, Mexican corner and Show Cooking and A / C.
La Gran Azul
It is located off the main pool at Grand Palladium Colonial / Kantenah. Buffet Service gorgeous outdoor restaurant with a spectacular palapa and wonderful views over the main pool. It features Italian corner and Show Cooking. *Smoking allowed

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (240)

Ratings and reviews for Grand Palladium Colonial Resort & Spa - All Inclusive

Overall score

4.2 / 5
240 out of 240
Amenities:
4.3
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4
Location:
4.2
Value:
4.3

90% would recommend to a friend.

Sort by:
Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
Anonymous
Houston,Tx
Oct 18, 2010

"My price was great for this Hotel"

The Hotel was great!!!! I did not have enough days of my stay,I wish I stay longer to enjoy all the Restaurant and the Amenities....I LOVE the NIGHT LIFE its was GREAT...I will book the same Hotel in a defferent place...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Entertainment tip: In Hotel

Make sure you have enough time and days.Because there is a lot of things to entertain you...

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

3
Recommed with reservations
milwaukee
Oct 18, 2010

it was time away

Beautiful grounds. Lots of areas to walk. Beautiful weather.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
3
Dining tip: In Hotel

Very large grounds so be ready to walk. There is a shuttle

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
Anonymous
Gatineau, Quebec
Oct 18, 2010

Excellent resort

it was our second time at this resort and we have been to 5 other resorts in Riviera Maya.The animation team is the best... [...] and [...] are the friendliest PEOPLE YOU WILL EVER MEET...They are never pushy and work tirelessly to make sure that you have a fantastic time...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
mike from illinois
chatham il
Oct 9, 2010

trip in october

we have been io mexico 14 times and this was one of are best trips. this was the best valued for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
palladium addict for life!
Brookfield, Ohio
Oct 5, 2010

Paradise Found!

I was greeted at the check in counter with a welcome beverage & a cool towel to freshen up! Didn't think the service could get any better but it did. Rooms were immaculate. Food was hot, plentiful, & varied. If you went away hungry it was your own fault. The a la carte restaurants were first rate. The grounds are well groomed & lush. The activity by the main pool was diverse & would keep you busy if you wished. The adult pool was calm & quiet with chairside bar service. The spa was heavenly! The evening entertainment was quite enjoyable. Maybe all this put together explains why we keep coming back. This was our 8th trip here in just over 4 years & we are already planning trip #9 for next summer. It's our home away from home. The staff make you feel like family.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: Not Applicable

Don't miss the Baked Alaska dessert when dining in Portofino a la carte restaurant!

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
Chaulke
St. John's, Newfoundland, Canada
Oct 3, 2010

Excellent Trip ! Awesome Price !

We will diffidently return again. Long drive to and from airport was the only real drawback.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
Billfish Hunter
Cleveland, Ohio
Oct 3, 2010

Nice Resort

Great food selection, GREAT beach

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
RLH
Pittsburgh, PA
Sep 30, 2010

A tropical oasis

The hotel was great. The rooms were very clean and the grounds were kept spotless. The staff was extremely friendly and helpful. This resort was by far the nicest resort that I saw in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Money-saving tip: Not Applicable

Don't pre-order a shuttle. I ordered shuttle service for $100 and my friends ended up getting a shuttle at the airport for $50.

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
Anonymous
Chicagoland, IL
Sep 28, 2010

A Fantastic Resort,

The Palladium resort was simply wonderful! The ala carte restaruants were fantastic. The buffet restaurants were built for the masses, but were always well cooked and fresh. The pools are among the biggest and best I've ever seen. The beach is set up for everything from sunning to snorkeling. The resort is simply the best!The trip reservations were made into a nightmare by Mexicana Airlines gong backrupt. [...] The resort is simply the GREATEST!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Time-saving tip: Not Applicable

Make sure you arrange transportation in advance! The time share people at the Cancun airport can be like pirrahna! Don't get caught in a van with other couples. Palladium is an 73 minutes from the airport. If your sharing a ride with others from other resorts, this soon becomes over 2 hours.

Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
Anonymous
PA
Sep 27, 2010

Very nice resort

Very nice resort, we upgraded to the Royal Suites which is worth the additional fee. We had a private beach area, pool, restaurant and top shelf drinks with the upgrade. We just relaxed all week, it was very nice. Since we went in Sept it was very humid and hot, but that is expected.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Dining tip: In Hotel

Not 4 stars, but the food was OK.

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