$376 Avg/night
Rate and special offer based on Check-in: Jan 16, 2015 Check-out: Jan 19, 2015

Grand Palladium Colonial Resort & Spa - All Inclusive

3 stars
Carretera Chetumal Puerto Juarez Km 256-100, Riviera Maya, 77710
Hotel Overview
Reviewer score
4.1
out of 5
246 reviews
Fantastic Stay

This was our fifth stay at Grand Palladium. Value is great and staff are even better. Very welcoming. See full review

  • IowaStateFan
  • May 14, 2014
Great Place! Lots to do!

We stayed the week of March 24th for 8 nights! Had a really wonderful relaxing time. Good food,... See full review

  • Sun Dancer Tim
  • Apr 4, 2014
Caribbean beach complex offers four all-inclusive resorts in one
The Grand Palladium Riviera Maya all-inclusive resort complex combines four resorts in one. Resort sections are the Riviera Resort, the White Sand Resort, the Royal Suites Yucatan and the Colonial & Kantenah Resort and Spa. These resorts strive to offer creature comforts and luxury in harmony with nature. The adults-only Royal Suites Yucatan is the complex's VIP entity. Guests there enjoy exclusive access to bars and restaurants and access to all other resorts on the property. The Grand Palladium Riviera Maya complex has five pools, 13 bars, a mini-golf course and spa.
Highlights:
  • Four resorts in one in a natural setting
  • Five pools, one exclusively for Royal Suites guests
  • Mini-golf course
Rooms:

Accommodations at Grand Palladium Riviera Maya vary among the resorts, but expect heavy Spanish influences with neutral color schemes and comfortable amenities. All rooms include one king or two double beds, in-room climate control, private terrace or balcony and personal mini-bar. For a fee, guests enjoy docking station for MP3 players, pillow menu and pay-per-view channels with movies. The 22 bungalow-style cabins called Mayan Suites are designed for couples and include hydromassage bathtubs, outdoor shower and a private entrance to the outside. These suites are positioned on the edge of large on-site lake.

Features:

Guests at Grand Palladium Riviera Maya can partake in a number of outdoor and water activities including archery, badminton, tennis, canoeing and snorkeling. For a fee, sailing, windsurfing and scuba diving classes are available. At night, the resort offers live entertainment and access to the discothèque, a dance club stocked with local and international drinks and music hits. For a quieter trip, check out the reading lodge or book a massage (fees apply) in the spa and enjoy free access to the gym, sauna and steam bath at Grand Palladium Riviera Maya.

Transportation
  • Cancun International Airport (75 minutes)
Attractions
  • Akumal (4 mi/7 km)
  • Playa del Carmen (19 mi/31 km)
Business
  • 12 conference rooms
  • One luxury convention center that seats up to 600 people
  • Business center and concierge (fees may apply)
Policies and Fees
  • The access to the wet areas (hot tubs, pool, sauna and steam baths) in the Zentropia Palladium Spa & Wellness centres is charged at $10 USD per guest and per day. Also, patrons who purchase any of spa treatments at Zentropia Palladium Spa & Wellness will be given free access to the wet areas that day.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Grand Palladium Colonial Resort & Spa - All Inclusive Rooms

Standard Room
All rooms have two double beds or one king-size bed, air conditioning, ceiling fan, minibar restocked daily, TV (satellite), movie channel, telephone, electronic safe, hair dryer, magnifying mirror, tea and coffee facilities, smoke detectors, iron and ironing board, alarm clock, Wifi*, MP3 player station and pillow menu (Additional Charges).
Junior Suite
These rooms feature the same amenities as the Standard Rooms but have a sofa bed, hydro massage tub, bathrobes and slippers.
Mayan Suite
These rooms feature the same amenities as the Junior Suites, plus a separate entrance and a terrace, a magnificent bathroom with whirlpool and an outdoor Mayan-style shower. ADULTS ONLY

Amenities

  • All inclusive
  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Game room
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Dining

El Dorado
*Steak house
Mare Nostrum
*Mediterranean style cuisine
Bamboo
*Asian Cuisine
La Adelita
*Mexican cuisine
Ribs and More
*Grill and barbecue style dinner
Tikal
*Italian corner Mexican corner *Show cooking
Kabah
Buffet restaurant *Italian and mexican cuisine
Laguna
*Buffet restaurant *Italian cuisine *Show cooking *Smoking allowed
La Hacienda
Buffet service with Italian corner, Mexican corner and Show Cooking and A / C.
La Gran Azul
It is located off the main pool at Grand Palladium Colonial / Kantenah. Buffet Service gorgeous outdoor restaurant with a spectacular palapa and wonderful views over the main pool. It features Italian corner and Show Cooking. *Smoking allowed

Meeting facilities

Meeting Info
The Grand Palladium Riviera Complex offers 12 Conference rooms an 1 Luxury Convention Center, ranging from 45 m2 to 505 m2, for 40 - 600 people, fully equipped with all the necessary technology and services for any type of celebration (subject to availability and with extra charge).

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (246)

Ratings and reviews for Grand Palladium Colonial Resort & Spa - All Inclusive

Overall score

4.1 / 5
5.01.0
246 out of 246
Amenities:
4.3
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4
Location:
4.2
Value:
4.3

89% would recommend to a friend.

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Calgary, AB
Oct 28, 2010

Grand Palladium Kantenah!

3rd trip to this resort, they do NOTHING wrong!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
rivieramayalover
Business
SoCal
Oct 27, 2010

Loved the Grand Palladium Kantenah

Great beach with fantastic snorkeling. Many food and drink choices

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

No reservations needed...try all the restaurants

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Glastonbury, CT
Oct 25, 2010

Great first visit to the Palladium

This was our ninth trip to the Mayan Riviera and our first trip to the Palladium. We have stayed at both Iberostar Playa Paraiso, and the Barcelo hotels and loved both. We got a great deal from Orbitz for the Palladium in October 2010 and stayed for a week. The beach was very nice, better than the Iberostar, but not quite as nice as the Barcelo. The rooms were similar to both resorts as well as the Buffet food. Where this resort excelled was in the restaurants and the nightlife. A la carte visits were unlimited and we did not need reservations. We were able to use any of 10 restaurants located in the resort as well as the 24 hour beach snack bar. We also loved the bands in the lobbies each night for listening or dancing. We have not found this at the other resorts. The biggest drawback for us, was the depth of the pools which made them virtually unuseable for weak or non swimmers. The pool at the Colonial was 5 feet deep throughout, the same height as my girlfriend. While the White Sands pool was not quite as deep it would not be suitable for a young child to use except around the edges. Also, both swim up bars were terribly uncomfortable as the bar surface was at or above eye level when sitting on the stools. I would definitely return if just travelling as a couple but would probably not with kids. We loved the Spa as well as the Salt Water pool right on the ocean. We also enjoyed the Party and the Salt Water pool on Tuesday night and the Beach BBQ on Friday nights.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Nightlife tip: In Hotel

Great bands with dancing in the lobby each night!

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Mom of 3 plus 2
Business
NY
Oct 24, 2010

Very Nice

No complaints here! Beautiful, well maintained hotel. Very large so be prepared to walk. Staff was awesome and more than willing to meet your every need. Food was great, drinks were great, weather was amazing! We loved every minute there and can't wait to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Business
toms river,nj
Oct 21, 2010

good for the money

first it was to far from the airport and alot of walking to and from the room waiting for the carts was too long in the cold of the nite to go back to your room the entertainment was great but apain to get to and back to your complex

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
5
Trip purpose:

Business

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Business
Oconomowoc, Wisconsin
Oct 19, 2010

ok

Grounds were beautiful, service was good, food was just ok - needs improvement.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Houston,Tx
Oct 18, 2010

"My price was great for this Hotel"

The Hotel was great!!!! I did not have enough days of my stay,I wish I stay longer to enjoy all the Restaurant and the Amenities....I LOVE the NIGHT LIFE its was GREAT...I will book the same Hotel in a defferent place...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: In Hotel

Make sure you have enough time and days.Because there is a lot of things to entertain you...

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Gatineau, Quebec
Oct 18, 2010

Excellent resort

it was our second time at this resort and we have been to 5 other resorts in Riviera Maya.The animation team is the best... [...] and [...] are the friendliest PEOPLE YOU WILL EVER MEET...They are never pushy and work tirelessly to make sure that you have a fantastic time...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
Recommed with reservations
Business
milwaukee
Oct 18, 2010

it was time away

Beautiful grounds. Lots of areas to walk. Beautiful weather.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Very large grounds so be ready to walk. There is a shuttle

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Review of Grand Palladium Colonial Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
mike from illinois
Business
chatham il
Oct 9, 2010

trip in october

we have been io mexico 14 times and this was one of are best trips. this was the best valued for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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