$211 Avg/night
Rate and special offer based on Check-in: Aug 10, 2014 Check-out: Aug 13, 2014

Grand Bahia Principe Riviera Maya - All Inclusive Complex

4 stars
Carretera Chetumal Km. 250, Riviera Maya, 77100
Hotel Overview
Reviewer score
4.1
out of 5
291 reviews
BEST OF THE 4 HOTELS IN THE COMPLEX

Tulum is the best of all, closest to the beach, best food buffet and the quietest! See full review

  • Carol Z
  • Jun 13, 2014
Second time - excellent vacation

We stayed in this hotel two years ago and still remember how good it was, so decided to go one more... See full review

  • NY traveller NY
  • Jun 9, 2014
One of 24 five-star beach resorts operated by Grupo Pinero's Bahia Principe Hotels & Resorts, the Grand Bahia Principe Riviera Maya affords adventurers easy access to a number of ancient Mayan pyramids and coastal, walled fortresses. This complex contains three individual resorts named after regional settlements, each of which is geared toward different kinds of travelers. As a result, it's relatively easy to book a business, adults-only, or family vacation in a villa surrounded by lush tropical palms. Simply wandering around this resort in the Mexican heat is a great way to stumble across inviting pools, cool bars and fascinating shops.
Key facts
  • Rooms by complex: Tulum - 858; Coba - 1,080; Akumal - 630
  • 11 international restaurants
  • 18 bars
  • 7 pools, including lazy river and lakes
  • Concierge service available
  • Wi-Fi (fees may apply)
Neighborhood
In the surrounding area, guests will discover hidden cenotes, water-filled caves that invite serious scuba divers and casual snorkelers alike, and parks like Xcaret, that give you a chance to enjoy the clear currents of a calm lagoon in a more naturalistic setting than found at any waterpark. Nearby Chichen Itza is a World Heritage Site, which includes The Castle, the Pyramid of Kukulcan and Juego de Pelota. The Sacred Cenote is a spot where the Mayans apparently made human sacrifices, and should not be missed by lovers of history, macabre and otherwise.
Hints and tips
Enjoy a quieter stay in this large complex by staying in a room further away from the central areas, or on the side of a villa opposite the nearest pool.

If you find yourself tired or lost from walking around after a long day, locate one of the many shuttle stops scattered throughout the resort, and wait for about five minutes to get a free ride.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Grand Bahia Principe Riviera Maya - All Inclusive Complex Rooms

Gran Baha Principe TULUM - Junior Suite
858 rooms, 774 Standard Rooms and 84 Junior Suites (Standard Rooms have a bathtub and Junior Suites a hydro-massage tub) located in three-floor villas with 18 rooms each, as well as views of the sea and the gardens. 12 rooms have been adapted for the disabled. Forty per cent of the rooms are for nonsmokers and are duly marked. All are equipped with: 2 full-size beds (1.25 m x 2.0 m) or 1 king-size bed (2.0 m. x 2.0 m.), air conditioning, fully fitted bathroom, hair dryer, satellite TV, direct-dial telephone, safe (with surcharge), mini-bar, coffee machine, iron and ironing board and balcony or terrace.
Gran Baha Principe COBA - Junior Suite
1,080 Junior Suites (all with a hydro-massage tub) located in three-floor villas with 36 rooms each. 6 rooms have been adapted for the disabled. Forty per cent of the rooms are for nonsmokers and are duly marked. All are equipped with: 2 queen-size beds (1.25 m x 2.0 m) or 1 king-size bed (2.0 m. x 2.0 m.), air conditioning, fully fitted bathroom, hair dryer, magnifying mirror, satellite TV, direct-dial telephone, safe (with surcharge), mini-bar, coffee machine, iron, ironing board and balcony or terrace.
Gran Baha Principe AKUMAL - Junior Suite
630 rooms distributed in 72 Standard Rooms and 558 Junior Suites (Standard Rooms have a bathtub and Junior Suites a hydro-massage tub) located in three-floor villas with 18 rooms each, as well as views of the sea and the gardens. 12 rooms have been adapted for the disabled. Forty per cent of the rooms are for nonsmokers and are duly marked. All are equipped with: 2 full-size beds (1.25 m x 2.0 m) or 1 king-size bed (2.0 m. x 2.0 m.), air conditioning, fully fitted bathroom, hair dryer, satellite TV, direct-dial telephone, safe (with surcharge), mini-bar, coffee machine, iron and ironing board and balcony or terrace.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.3617 -87.3323
Area served
Riviera Maya.
Nearby airports
Cancun International Airport (CUN).
Area description
The Mayan Riviera, the unspoiled Mexican Caribbean: Boarded by the United States to the north and Belize and Guatemala to the south, Mexico covers an area of two million km2 and has a population of 73 million inhabitants. The Tulum region is in the state of Quintana Roo in the southern Mexican republic, in the western portion of the Yucatan peninsula. It takes two hours by plane to cover the distance between Mexico City and the town of Cancun (128 kilometers to the south, and one hour and 55 minutes along federal highway 307).The Mayan Riviera is a strip of unspoiled beaches and tropical forest of 150-km which stretches out 40 km to the south of Cancun.

Dining

Snack
With fast food and snacks. Open 24hours(After midnight, only serving soft drinks).
Restaurant
Main Restaurant (international buffet) facing the ocean- breakfast, lunch and dinner buffets.
Gourmet International Specialty Restaurant
Only the Rest. "Gourmet" is air conditioned. 3 A la Carte dinners per week of stay (with reservations). One can choose among the 7 Specialty Restaurants in the complex, Italian Rest., Fish & Seafood Rest., Mexican Rest., Grill Rest., Oriental Rest. and two International Gourmet Restaurants. Red and white house wines available.
Mexican Specialty Restaurant
Mexican Specialty Restaurant.
Bars
3 Swim up bars in the pools, Lobby Bar, 1 Bar at the amphitheatre. Unlimited local drinks, beer and soft drinks in all of the hotel's bars until 11.00 pm. All local drinks at the "La Plaza Mayor" Bar and the "Sport Bar" located in the "Hacienda Dona Isabel".
Grill
Specialty Restaurant breakfast and lunch.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (291)

Ratings and reviews for Grand Bahia Principe Riviera Maya - All Inclusive Complex

Overall score

4.1 / 5
5.01.0
291 out of 291
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4
Location:
4
Value:
4.2

84% would recommend to a friend.

Sort by:
Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

4
5.01.0
Chronic Vacationer
Yardley, PA
Jul 2, 2014

Fantastic Family Vacation

We just returned from a FABULOUS family vacation (end of June 2014). COBA: It's a little far from the Cancun airport but Canada Transfer was excellent. Be prepared to pay $140 in cash for the cost of round trip from the airport to the hotel. We love this hotel. It is beautiful, clean and extremely well-maintained. ROOM: We were given the exact room we asked for (first floor, corner, and facing the quiet pool; room 32712). The room was massive and cleaned twice daily with nice animal-towel decorations. The kids looked forward to that every day. Air condition worked great but remember it is very difficult to keep things cool in such a hot place like Mexico. The refrigerator was cool, not cold, but was replenished everyday. Building 27 is close to the Premier Section which was really nice since it has one of the few restaurants that's air-conditioned. So if you hate the heat, upgrade to Golden club and use the Premier buffet. POOL: The quiet pool always has chairs available. If you like a lot of activities and music, go use the main pool but you would have to save chairs early. People get very upset that chairs are reserved early but there's not much the staff can do. They can only suggest that you refrain from reserving chairs but they can't enforce it so you either join the crowd, get up early and reserve your chair or live it the fact that you don't get a chair. For the hotel, I would suggest you put up tables or benches where people could put their stuff without taking over a chair. We didn't need a chair under the umbrella but unless we reserved one, we didn't have a place to put our stuff. BEACH: Coba is very very very close to Akumal beach (if you're near the Premier section). It's a short walk or wait for the trams. There were so many of them zipping around by all the time. By the way, we loved the Akumal pool and spent quite a bit of our time there as well. Beach is fabulous with lots of fish for the kids. Yes, it is a little bit rocky but if you want a perfectly sandy beach, go to Tulum. STAFF: They were the BEST part of this hotel. They were extremely friendly and polite. FOOD: Obscenely decadent. Make your reservations immediately upon arrival. SCUBA: Two members of our family got certified. Excellent training from a group of extremely friendly instructors. THANK YOU!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

4
5.01.0
Redskinboy
Hanover, Pa
Jun 29, 2014

Better Than Expected

I'm big on reviews but I try to keep an open mind. This resort exceeded expectations. The food was good enough and the lack of good AC (I can understand the open air concepts in the restaurants and buffets but the AC in the room should be ice cold - it's the reason I didn't give a 5 rating) made it a challenge. Overall very happy with everything, especially the staff, they were amazing!! Going back in October!! Work on making sure that AC works great in all rooms and it will be the 5 star that you are looking for.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Dining tip: Not Applicable

All a la cartes seemed ok with shorts and sandals for guys except for Le Gourmet. Sandals ok but no shorts. Go figure?

Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

3
5.01.0
Vaquero 16
San Diego CA.
Jun 27, 2014

Too many thinks wrong

Bad service, food needs to be better quality room service is bad, food wasn't fresh

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
2
Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

3
5.01.0
JDLT1
Fontana, California
Jun 25, 2014

A/C does not work in any room!!

Overall would be better but rooms A/C do not work our group had 4 rooms and none worked.. if you need A/C do not stay here. Staff took a look multiple times and indicated that was the lowest it would go.. not good in a very humid place..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
3
Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

4
5.01.0
Mufanii
Las Vegas, NV
Jun 24, 2014

Nice Resort

The hotel is located inland which makes it very hot compare to the other hotels of the resort. The good think is that you can use the other properties and they have a very good transportation system in place that makes it very convenient to move around from the beach ,to restaurants and back. The food is regular for an all inclusive hotel. You find something for every taste.We preferred La Dolce Vita and Riviera for breakfast and lunch, both buffet stile. What set them apart from others are the incredible people that serves you there.Our favorites :Jose at Kukulcan,Maria at Riviera and the managers Octavio, Antonio are incredible individuals that went above and beyond to make sure that we have a great experience That"s what makes this place want you to come back.. With that being said ,pack your bags and take your family. You will have a great vacation .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

3
5.01.0
Kdog73
C Bus, Ohio
Jun 22, 2014

Not bad, not great

My family did have a good time here. The staff was very friendly. The rooms however could be cleaner. The lampshades had mildew and rooms reaked of it. We saw two cockroaches which might not be bad for Mexican but more than I'd prefer. The food was well prepared but not much variety. The buffet was the best. I'd almost recommend skipping the a la carte restaurants which are hard to book anyway. The place is huge and ridding shuttles is required. It's hard to determine the shuttle schedule/routes. They don't publish a list of daily activities like many places do.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Dining tip: Not Applicable

Eat at main lobby buffet

Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

5
5.01.0
Carol Z
California
Jun 13, 2014

BEST OF THE 4 HOTELS IN THE COMPLEX

Tulum is the best of all, closest to the beach, best food buffet and the quietest!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

The Brazilian Restaurant was the BEST! make reservations when you arrive for all restaurants

Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

4
5.01.0
MayanTraveler
Fremont, California
Jun 11, 2014

Great Family Getaway

I'll keep it simple: Pros: Food Night Shows La Hacienda and Disco Activities Pool and selection of drinks. Service from buffet employes. Cons: Maintance Service; it took 5 hours for maintainance to arrive to fix a leak in my room. Light bulbs needed to be changed as well, and that took 2 days.... Overall, my experience was great. I will definitely recommend it to a friend or family.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: In Hotel

Best buffet is Coba, by the lobby. Best restaurant a la carte: The Japanese one.

Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

3
5.01.0
merryland4
Boone, NC
Jun 11, 2014

Dining Rooms need AC!

I was very disappointed that the dining rooms were not air conditioned. They were so hot and humid we could not enjoy our meals.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Review of Grand Bahia Principe Riviera Maya - All Inclusive Complex

Reviewer score

5
5.01.0
NY traveller NY
NY
Jun 9, 2014

Second time - excellent vacation

We stayed in this hotel two years ago and still remember how good it was, so decided to go one more time. That was the right decision and we had excellent week. Stuff and quality of service are amazing. Buffets are ok but a la carte restaurants are great - and, yes, they are making mayan coffee.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
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