$378 Avg/night
Rate and special offer based on Check-in: Apr 5, 2015 Check-out: Apr 6, 2015

Excellence Riviera Cancun Luxury Adults Only - All Inclusive

5 stars
View map of Riviera Maya, KM 324-342 Villas Del Mar No.3, Puerto Morelos, 77580

Hotel Overview

Reviewer score
4.7
out of 5
462 reviews
A repeat of last year. A great late winter get away

The resort is immaculately clean, and the staff is friendly. The food is good and the drinks are... See full review

  • M M S
  • Mar 26, 2015
honeymoon

LOVED this hotel. Everything was very quality and the staff was extremely professional. It was... See full review

  • Dms24gg
  • Mar 24, 2015
Excellence Riviera Cancun, an adults-only resort, is a great location for those who'd like to enjoy this popular travel destination without being overwhelmed by other visitors. Experience an excursion on pristine white sands before floating in the clear nearby waters. The resort's 440 luxury accommodations cater especially to couples and business travelers, with eight international restaurants, beach yoga classes and even a nightclub. Laze around on your balcony hammock and enjoy romantic touches inside the rooms, like king-size beds and marble bathrooms, where you can cool down after hot days beneath the Mexican sun.
Key facts
  • 440 guestrooms
  • 4 floors
  • 9 buildings
  • 6 outdoor pools
  • Dining: Agave, Basmati, Chez Isabelle, The Grill, The Lobster House, Oregano, Las Olas, Spice and Toscana
  • Health club/spa
  • Alegria Nightclub
  • Bars/lounges: Martini, CakeKafe, Blue, Sol, Cielo, Stars, Sports Bar, X Lounge, Revive, La Habana and Casino Bar
  • 2 poolside bars
  • 24-hour room service
  • Business center
  • 5 meeting/conference rooms
Neighborhood
Excellence Riviera Cancun is surrounded by jogging trails that make it easy to get acclimatized to the local scene before diving fully into Quintana Roo. Visit the many Mayan remains in the area, such as Las Ruinas Del Rey near the hotel sector, and El Meco. In addition to typical Mayan Riviera activities like scuba diving, guests who book their stay at Excellence often participate in deep-sea fishing charters, cycling tours, and deep-water dives that allow guests to explore colonial shipwrecks.
Hints and tips
Although Excellence Riviera Cancun is pretty exclusive and only 15 minutes from the airport, it's still best to prepare for regional traffic if you plan on exploration along the coast.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Excellence Riviera Cancun Luxury Adults Only - All Inclusive Rooms

Excellence Club Junior Suite Swim Up Ocean View
All our Junior Ocean View Excellence Swim Out Suites are 668 sq. ft. in size and offers private furnished terrace with outdoor Jacuzzi and direct access to the pool. Superior amenities include king beds, full views of the Caribbean Sea, sitting area, marble bathrooms with Jacuzzi for two, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 42" flat screen satellite TV, Service box for Room Service, bathrobes and slippers, Iron and Ironing board, direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD/DVD player, alarm clock with Ipod connectivity, electronic in-room safe, coffee / tea maker, daily turn down service and Excellence Stationary, pillow menu, upgraded room service menu including wine and liquor preference, refreshed mini bar with beer, juices, soft drinks and water. KING BED
Junior Suite Swim up Spa Pool View 668 Sq.Ft
All our Junior Spa Pool View / Swim Out Suites are 668 sq. ft. in size and offers private furnished terrace with outdoor Jacuzzi and direct access to the pool. Amenities include king beds, magnificent view of the Spa and pool, sitting area, marble bathrooms with Jacuzzi for two, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 27" satellite TV, Service box for Room service, bathrobes and slippers, iron and ironing board, direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD / DVD player, alarm clock with Ipod Connectivity, electronic in-room safe, coffee/tea maker, daily turn down service and Excellence Stationary, pillow menu, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING OR 2 DOUBLE BEDS.
Excellence Club Honeymoon Suite Ocean View
The spacious Honeymoon Suites are 1,041 sq. ft. and offers private and furnished terrace with outdoor Jacuzzi for two and full views of the Caribbean Sea. Superior VIP amenities include king bed, wet bar, living room, full marble bathroom with private massage room, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 42" flat screen satellite TV, service Box for Room Service, bathrobes and slippers, iron and ironing board, pillow menu, direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service an Excellence Stationary, pillow menu, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
J S SPA or Pool View
All Junior Spa Pool View Suites are 668 sq. ft. in size and offers private furnished balcony. Superior amenities include king beds or two double beds, magnificent view of the Spa and pool, sitting area, marble bathrooms with Jacuzzi for two, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 27" satellite TV, Service Box for Room Service, bathrobes and slippers, iron and Ironing board, direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD / DVD player, alarm clock with Ipod Connectivity, electronic in-room safe, coffee/tea maker, daily turn down service and Excellence Stationary, pillow menu, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING OR 2 DOUBLE BEDS.
Junior Suite ocean View
All Junior Suites Ocean View are 668 sq. ft. in size. Superior amenities include king bed, magnificent Ocean View,sitting area, marble bathrooms with Jacuzzi for two, separate shower and double vanities, 27" satellite TV, bathrobes and slippers, iron and ironing, pillow menu, direct dial phone, high speed internet data port, air-conditioning with in-room climate control,CD / DVD player, radio alarm clock with i-pod connection, electronic in-room safe, coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks
Excellence Club Two Story Roof Top Terrace Suites
All Excellence Club Two Story Roof Top Terrace Suites are 668 sq ft in size and offer private furnished balconies with Ocean front View, outdoor Jacuzzi, and 390 sq ft furnished Rooftop Terrace with HydroSpa Pool and shower. Superior amenities include king beds, full views of the Caribbean Sea, sitting area, marble bathrooms with Jacuzzi for 2, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 42" flat screen satellite TV, Service box for Room Service, bathrobes and slippers, Iron and Ironing board direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD/DVD player, alarm clock with IPod connectivity, electronic in-room safe, coffee / tea maker, daily turn down service and Excellence stationary, pillow menu, upgraded room service menu including wine and liquor preference, refreshed mini bar with beer, juices, soft water and snacks. KING BED
Excellence Club Junior Suite Ocean View
All Junior Ocean View Excellence Suites are 668 sq. ft. in size and offers private furnished terrace with outdoor Jacuzzi and direct access to the pool. Superior amenities include king beds, full views of the Caribbean Sea, sitting area, marble bathrooms with Jacuzzi for two, separate shower and water closet with double vanities equipped with hair dryer, scale and vanity mirror, 42" flat screen satellite TV, Service box for Room Service, bathrobes and slippers, Iron and Ironing board direct dial phone, free high speed internet access (data port), air-conditioning with in-room climate control, CD/DVD player, alarm clock with Ipod conectivity, electronic in-room safe, coffee / tea maker, daily turn down service and Excellence stationary, pillow menu, upgraded room service menu including wine and liquor preference, refreshed mini bar with beer, juices, soft water and snacks. KING BED.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking

Meeting facilities

Meeting Info
The Excellence Riviera Cancun has over 19,695 sq. ft. of dedicated meeting and function space; "De Grand Ballroom" offers 5,920 sq. ft. of freestanding of flexible space as it divides into three sections. Additionally, the Excellence Riviera Cancun also offers: 2 breakout rooms with 775 sq., 3,000 sq. ft. of pre-function space located right outside the Grand Ballroom and an outstanding outdoor venue including pool side reception space, private ocean front 10,000 sq. terraces and a spectacular beach for private cocktails.

Dining

OREGANO
For casual Italian lunch and dinner, Oregano Pizza e Pasta Italian is a popular outdoor gathering spot. Our trattoria-style restaurant serves simple but delicious fare including pizza--from traditional to unpredictable--calzones, pastas and a selection of sweet treats. Think of it as a bit of the Old World on the Riviera Maya. Lunch open from noon - 5:00 pm Dinner open from 6:00 pm - 1:00 am
CHEZ ISABELLE
Our signature French restaurant, is as alluring as a night in Paris. You'll feel transported from the Riviera Maya to the Left Bank as you choose among savory hors d'oeuvres, mouth-watering entrees and desserts that live up to the French culinary reputation. Open for Dinner
BARCELONA
We serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous mediterranean cusine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
THE GRILL
For lunch, The Grill at Excellence Riviera Cancun serves up an a la carte menu of hearty salads, sandwiches, burgers and wraps in a giant thatch-roof palapa. For alfresco dinner, the sizzle of prime steaks, chicken and shrimp searing on an open flame tips you off that you're in for an exceptional meal. Lunch open from noon - 6:00 pm Dinner open from 6:30 pm - 11:00 pm
THE LOBSTER HOUSE
The Lobster House serves up tasty breakfast and lunch with tableside service. For dinner, the glow of soft lanterns and reflection of our meandering pool turns the restaurant into a wonderful atmosphere for all things lobster. This is the place on the Riviera Maya for exquisite shellfish dishes prepared to your tastes. Breakfast open from 9:00 am - noon Lunch open from 12:30 pm - 3:00 pm Dinner open from 6:30 pm - 11:00pm
SPICE
Step into the world of pan-Asian delights with exotic specialties from Japan, China, Vietnam and Thailand. If you like Japanese iron griddle cooking, cozy Teppanyaki rooms are the place to delight your senses as talented chefs prepare your meal right in front of you. Open for Dinner
TOSCANA
Buon Appetito at Toscana Restaurant, where the wondrous flavors of Italy come alive. You'll discover inventive spins on traditional favorites. Breakfast and lunch are served buffet-style. For dinner, enjoy pasta selections, prepared as you like them.... and meat and seafood dishes infused with fresh ingredients and artfully prepared to five star standards. Save room for dessert. Breakfast open from 7 am - 11 am Lunch open from noon - 4:00 pm Dinner open from 6:00 pm - 10:30 pm
AGAVE
Enjoy authentic Mexican specialties grilled, sauted or marinated. Your choice of romantic indoor seating or outdoors under the moonlight in our hacienda-style courtyard. Tableside mariachi entertainment completes your perfect Mexican evening. Open for Dinner
BASMATI
Riviera Cancun's newest resort restaurant. Basmati specializes in the regional dishes of India's North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic backdrop. Open for Dinner
LAS OLAS
Enjoy the ocean, sun and a bite at Las Olas snack grill. Located on the beach with selection of fast food, salads, wood-oven pizzas and grilled favorites. Open for Lunch

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Overall score

4.7 / 5
5.01.0
462 out of 462
Amenities:
4.7
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.6
Location:
4.6
Value:
4.5

95% would recommend to a friend.

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
RobbieL82
Business
Birmingham, AL
Jan 5, 2014

Wonderful Experience!!

My wife and I went to the Excellence about 6yrs ago and for our 10yr anniversary decided to return. What a great decision. Staff is friendly and accommodating, facilities are incredible too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

Check out the beach side dining option for lunch 12-3, usually cooked right in front of you and wonderful.

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Canvas
Business
Davenport, Iowa
Jan 13, 2014

Wonderful but...

This was our third time to Excellence. The hotel is first class for Mexico. The but in the title is only because of the beach. It is very sea weedy and full of trash as soon as you leave the three hotel beaches by excellence. The ocean water was also very dirty this year as we had torrential rains the first four days we were there. Anyway, we love the resort and if the beautiful pools are your thing it is wonderful!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
IWDW
Business
London Ontario
Jan 16, 2014

Getaway

Awesome, great experience will go back, People are great, service is awesome, liked the food.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
TomD Princeton
Business
Princeton, NJ
Jan 23, 2014

Highly recommend

This place is great. Been to another all-inclusive in the same area (Secrets Silversands) that we thought could not get better and this one is on par if not better. Grounds are really nice, lots of space to sit around the pool or by the beach, not too crowded, food was excellent, super friendly staff, awesome shows at night, and great drinks. The beach area there was by far the best we've been too in Riveir Maya so if sittin at the beach is your thing then highly recommend this place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

There is a massage tent just to the right of the resort on the beach that gives 1hr massages for $40. They were amazing and way cheaper than the $100+ that it costs at the resort.

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
AU Chicago Mom
Business
Chicago area
Jan 29, 2014

An "Excellent" Experience

We have been to the Excellence Playa Mujeres, and this time tried Riviera Cancun--which I think we prefer. The beach is nicer, and affords more opportunities for walking. Food is wonderful--how can people complain? Nearly every vacation where you are on your own for food, you're going to find a meal or two that are average, or worse. There were no meals worse than average--Barcelona buffet breakfast comes to mind--and all are included in the cost of your room. Several meals were Excellent--Chez Isabelle, Spice--though this was nearly ruined by noise from large groups--, breakfast at Lobster House. Bars are numerous and high quality, pool area gorgeous with lots of chairs and places to relax. Yes, water is on the cool side, but still lovely. The spa alone is reason enough to return--each experience is sublime. In addition, there are numerous yoga, pilates, and other fitness classes offered in the spa--with many concluding with a quick 5-minute massage and stretch from the instructor. Great variety of ages--from late 20's to 80's. Entertainment is enjoyable--but you can't please everyone. Only detractor is the boisterous "frat-house" Americans who occasionally mar elegant dining experiences. We'd return in a heartbeat, and plan to.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
aerobloom
Business
newton, Massachusetts
Feb 3, 2014

Great relaxing vacation

This was our 2nd time at the Excellence Riviera Maya resort, and it was excellent! The room was in Building 2, which was fine, but next time we would like to be nearer to the beach area. Service was exceptional in all areas....our server at breakfast, Walton, was terrific! The 2 bartenders at the Martini Bar (a must) were Jorge and Luis-again, fantastic! We wanted a relaxing vacation, and we got it! We walked the beach every day, ate very well(the food was terrific), and had a wonderful trip! Highly recommend!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The best food was at Spice, the Asian restaurant-try the grouper-,Basmati, the Indian restaurant, and Chez Isabelle. The Mexican was ok, but the hostess makes you wait for no reason. The beach spot, Las Olas, was good every day...different but yummy! Enjoy!

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Steve shtomkite
Business
Long beach
Feb 9, 2014

Adults rejoice

Just wonderful. Could use improvement with check in/out service. Way too slow.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
rockchaulk
Business
Kansas City, KS
Feb 11, 2014

Perfect!

My wife and I were there five days and four nights and our stay was perfect in everyway. The staff, facilities, beach,and arrangements were all excellent. We sought to just relax and did just that. While the pool was not heated, which would have been desirable in early February, it is understandable given its size, and the ocean offered a swimmable alternative. It is one of the most beautiful hotels we have stayed at in many years. At 82 years of age, I have been traveling internationally since the early 1950's and definitely give this hotel a thumbs up!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

The French restaurant is very good.

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Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Zuk831
Business
Cherry Hill, NJ
Feb 16, 2014

fabulous couple's vacation

Top notch with the best people serving you. Simply Excellence

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Excellence Riviera Cancun Luxury Adults Only - All Inclusive

Reviewer score

5
5.01.0
Alex and Dana
Business
Chicago
Mar 1, 2014

Excellence

This place was amazing. The rooms are just like the pictures. The resort runs like a well oiled machine because of the friendly hard working staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Chez Isabelle and Lobster House are the best for dining out. Ajillo Shrimp for room service.

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