Excellence Riviera Cancun Luxury Adults Only - All Inclusive ★★★★★

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$552
avg/night
Rate and special offer based on
Check-in: Mar 15, 2016 Check-out: Mar 18, 2016

Great Honeymoon

Would recommend Wed, Oct 7, 2015
The rooms and the food was excellent. The spa was one of the best I've been to.

| Hastings on Hudson Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Nice trip

Would recommend Tue, Oct 6, 2015
Nice resort overall. Visited in May 2015. Beach is nice, but there is a lot of see weed washes ashore faster than they could clean it, making it less than pleasant going into the ocean. Tractors collecting it are very loud, so that if you fall asleep on the beach, it will wake you up.

| Long Grove Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 3 /5

Excellent Anniversary Stay

Would recommend Tue, Oct 6, 2015
This is an excellent resort with great entertainment nightly, a friendly and accommodating staff, and a great variety of food and activities. The food was best at the inside restaurants especially Chez Isabel and Spice but was not as consistent at the outdoor venues of the Lobster House and the Grill. The drinks were a little watered down so I suggest asking for any alcohol beverages to be prepared as a double. There were plenty of lounges around the pools and on the beach, and plenty of quiet spots. The Seaweed issue improved greatly on the last two days we were there but unfortunately we were unable to swim in the ocean the rest if the time. We shopped every 4.5-5 star property extensively before selecting the Excellence, and this was the best and met our high expectations. We found the Royal Hideaway to have the superior and more consistent food when we stayed there last year, but the Excellence is superior in every other category with both having excellent staff.

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Wow!

Would recommend Fri, Oct 2, 2015
Not sure if I will ever be able to try another place in Mexico. Unreal in every aspect. Only negative was the music was not my taste and the ocean was a little dirty when we were there. The hotel, staff and service is off the charts.

| St. Cloud Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Awesome experience

Would recommend Thu, Sep 24, 2015
This was the nicest hotel I have ever stayed in.We could not have asked for more. The staff was amazing. Each and every restaurant including the buffet was delicious.The bars had all top shelf tons of variety. The rooms are gorgeous. I am shocked to read anything negative about this resort.

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Very nice deal

Would recommend Mon, Sep 14, 2015
Great experience and would come back again! Highly recommended.

| MONTEBELLO Singles

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

A Perfect vacation!

Would recommend Tue, Sep 1, 2015
This is an excellent resort. We have vacationed at the Excellence several times as it holds true to its name. The staff are friendly, courteous, and very helpful. We had shower problems due to our inability to figure our the hot and cold--we did so successfully every prior trip and for two showers into this trip--then somehow--brain freeze--we did it wrong. The staff was helpful and didn't demean us for our obvious mental deficiency! The concierge offered services without being oppressive. Drinks were excellent--best quality. Everything clean and organized. We will be going back again! We have been to a lot of resorts, but this resort with its quiet atmosphere and good food draws us back again and again!

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Fanstastic first trip with boyfriend

Would recommend Wed, Aug 26, 2015
Being greeted with a warm wash cloth & a glass of champagne, the best welcoming treat....our room was breathtaking, two jacuzzi, a hammock & the most comfortable bed... Love the nightly treat with the turn down service the food was good & the service at the bars great the nightly entertainment was very good the pools were amazing the whole place was immaculate even though seaweeds took our the beach having a comfortable bed to lay on on the beach to watch the sunset while being served, priceless....can't wait to stay here again!

| Philadelphia Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

AMAZING true 5 star resort

Would recommend Mon, Aug 24, 2015
Fantastic all inclusive, I will be booking my next trip here very soon! My only complaints were that the beds were uncomfortable however, the pillow menu slightly made up for it. The bugs at night made for an uncomfortable experience because mosquitos really like me apparently (not really the resorts fault). We went in August and the seaweed was very bad so we couldn't really enjoy the beach or beach area due to the smell and the seaweed. Different times of the year are probably better! The service was exceptional, the food was good, great variety! The spa was absolutely amazing. I would highly recommend this resort and if it is within budget upgrade to the swim up room...definitely worth it!

| N/A Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Great resort!

Would recommend Tue, Aug 11, 2015
Excellence Riviera Cancun is a fabulous resort! My husband and I were traveling to Mexico for our 1st anniversary. It was a perfect place for relaxing. No matter what time of day, we could find a seat at the pool. The lazy river and rafts provided were a great addition to the other pools. There were plenty of pools and bars. There were many restaurants to choose from, but make sure men bring pants. Most restaurants require pants for dinner. The spa was very nice too. I highly recommend the hydromassage followed by a swedish or deep tissue massage. The only negative was that our room's AC gave off a bad odor. Other rooms did not have this problem when we asked around. Other than that, the resort was wonderful.

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5