$370 Avg/night
Rate and special offer based on Check-in: Aug 27, 2014 Check-out: Aug 30, 2014

El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

5 stars
KM 25, Carretera Cancun-Tulum Punta Brava, Riviera Maya, 77710
Hotel Overview
Reviewer score
4.4
out of 5
167 reviews
Great Vacation

Had a great time at this resort. The staff is wonderful, everything is very clean, they take great... See full review

  • Suzanne N. C.
  • Jul 13, 2014
Perfect romantic stay....

Fantastic stay and would definitely go back. The staff is wonderful and the facility was amazing!!!... See full review

  • resort evaluator oma
  • Apr 20, 2014
Experience Paradise on the Yucatan Peninsula
The El Dorado Royale Spa resort on the Mayan Riviera combines the ultimate in stylish accommodations and surroundings with personal service. The attention to detail ensures a memorable vacation, whether for a wedding honeymoon or just that special romantic getaway in an environment designed for adults only. Guests can dine in luxury in one of the seven gourmet restaurants serving fine food and wine from around the world. For that truly unforgettable experience sample the delights of a romantic candlelight dinner on the beach. To tempt guests from their rooms, the AAA Four Diamond resort features a wide range of sports and activities including shooting, archery, mini golf, yoga, water aerobics, water polo and soccer as well as cookery, tennis and Spanish lessons.
3 Reasons To Stay:
  • Energetic days spent in one of the dozens of activities available, followed by romantic candlelight dinners on the beach
  • A special setting for a special occasion or an adult only holiday for two

  • The perfect venue for an intimate romantic getaway

El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive Rooms
Back in the elegant rooms, the El Dorado Royale Spa Resort believes that love really makes the world go round and it does everything possible to ensure guests' happiness. Four-poster beds and a Jacuzzi for two come as standard in all suites and every room also has a hammock, well-stocked minibar, cable TV, ceiling fan and private shower or bath. Suites range from the Jacuzzi Junior suite with garden view through to the sumptuous Presidential Suite. Some suites have a swim up feature linking the terrace to the main swimming pool.
Things To Do:
  • Punta Brava Beach (1mi/1.6km)

  • Playa Del Carmen (18mi/29km)

  • Cancun (22mi/35 km)

  • Mayan Ruins at Tulum (55mi/88km)

Hotel Map

20.7872 -86.9397
Area served
Riviera Maya, Mexico
Nearby airports
CUN - Cancun International Airport
Area description
El Dorado Royale, A Spa Resort,is located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean, 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, 20 minutes away from the "Playacar Golf Club" and numerous wonderful Cenotes, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.

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El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive Rooms

Junior Suite Garden View with Jacuzzi, Terrace
The decoration of our Jacuzzi Junior Suites was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites has indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size or double beds, nightstands, and desk. To cool down from the warm tropical breeze, each room has individually controlled air conditioning and a ceiling fan. Other conveniences include a radio and alarm clock, safety deposit box, private bath or shower, color cable TV, amenity kit, ironing board with iron, minibar and coffee maker. Finally, every balcony or terrace brings chairs and a hammockthere is nothing quite as relaxing as being swung softly by a gentle on-shore breeze.
Swim Up Jacuzzi Junior Suite
Step right into a lazy river that crosses in front of your Jacuzzi suite's patio. The decoration of our Swim Up Jacuzzi Junior Suites was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites has indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size bed only, nightstands, and desk. To cool down from the warm tropical breeze, each room has individually controlled air conditioning and a ceiling fan. Other conveniences include a radio and alarm clock, safety deposit box, private bath or shower, color cable TV, amenity kit, ironing board with iron, minibar and coffee maker. Finally, every terrace brings chairs and a hammockthere is nothing quite as relaxing as being swung softly by a gentle on-shore breeze.
Casita Suite with Jacuzzi, Terrace
The romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Casita Suites special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked minibar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available between 8.00 am-5.30 pm, lounge, turn down service and Butler service between 09:00 a.m. to 05:00 p.m (on the beach and pools). Non Smoking Rooms available upon request. Subject to availability.
InfinityPool SwimUp Casit Suite
The Swim-Up Infinity Casitas Suites come with all the luxury of our casitas suites and that much more. With is own private plunge pool leading into the lazy river, convenience has taken on new grandiose. These casitas also feature their own wet solarium for the ultimate relaxation, a roofless shower, high ceilings, palapa roof, double sink, private room for the toilet, ocean view Jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea Swim-up Infinity Casitas special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available between, lounge, turn down service. Non Smoking Rooms available upon request. Subject to availability.
Junior Suite Ocean with Jacuzzi, Terrace
All just a step away from a beautiful beach and great views of the Caribbean The decoration of our Ocean Front and Ocean View Jacuzzi Junior Suites was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites has indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size or double beds, nightstands, and desk. To cool down from the warm tropical breeze, each room has individually controlled air conditioning and a ceiling fan. Other conveniences include a radio and alarm clock, safety deposit box, private bath or shower, color cable TV, amenity kit, ironing board with iron, minibar and coffee maker. Finally, every balcony or terrace brings chairs and a hammockthere is nothing quite as relaxing as being swung softly by a gentle on-shore breeze.
Individual Casita Suite
The romantically designed Ocean Front Individual Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Individual Casita Suites special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked minibar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available between 8.00 am-8.00 pm, lounge, turn down service and Butler service between 09:00 a.m. to 05:00 p.m (on the beach and pools). Non - Smoking Rooms available upon request. Subject to availability.
Infinity Pool Casita Suite
The Infinity Casita Suites enjoy ultimate privacy, stunning views of the Caribbean sea from the 2nd level and their own private infinity pool. A cascading effect at the edge of the pool brings the ocean to life and seemingly at the tip of your fingers. They also feature a roofless shower, high ceilings, palapa roof, double sink, private room for the toilet, ocean view Jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea Infinity Casita Suites special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available,lounge, turn down service. Non Smoking Rooms available upon request. Subject to availability.
Swim Up Casita Suite
The romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Casita Suites special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked minibar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available between 8.00 am-5.30 pm, lounge, turn down service and Butler service between 09:00 a.m. to 05:00 p.m (on the beach and pools). Non Smoking Rooms available upon request. Subject to availability.

Amenities

  • All inclusive
  • High-speed internet
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
High-speed internet
Parking
Free parking

Dining

Bar Las Guacamayas
5.00pm to 2.00am Bar with swings. Located next by the Wedding Chapel for cold Mexican beers, cheladas, exotic cocktails or aged tequila with live music.
Las Fuentes Restaurant
Honored in 2008 with the Wine Spectator's revered Awards of Excellence. Fuentes is a culinary theater-style restaurant that offers an inside peek into how each dish is prepared. With five open kitchens and live presentations on the restaurant's flat screen televisions, guests will not only savor traditional Mexican dishes, but also will be entertained as they view Chef Christian Monchatre and his highly skilled team prepare artistic culinary creations. Furthermore, Wine Director Carlos Alberto Flores and Sommelier Rafael Dominguez have created a stunning selection of wine that truly complements each delectably gourmet dish. Breakfast open from 7:00am to 11:00am. Dinner open from 6:00pm to 10:00pm Reservation non required. Non Smoking Restaurant
Le Fondue Restaurant
Dinner from 5:30pm - 10:00pm. Try One of many Gourmet Fondues while sipping away a splendid glass of wine. Non smoking restaurant. Dress code required: semi-formal pants or Bermudas, t-shirt with sleeves, any kind of shoes except beach sandals. Reservation non required.
Healthy Corner
Open from 8:00am to 4:00pm. Serving fresh fruits, whole-wheat sandwiches, and smoothies.
Cocotal Restaurant
Elegant air conditioned. Serving a la Carte breakfast from 7:00am - 11:00am, and dinner a la Carte from 5.30pm - 10:00 pm. -Non Smoking Restaurant Chef's menu. Reservation is not required Dress code required: semi-formal pants or Bermudas, t-shirt with sleeves, any kind of shoes except beach sandals. Sample menu: Salad oven roasted duck fresh herbal garden greens roquefort cheese dressing/Slow roasted pork prime rib, sliced romero potatoes, yogurt provencal sauce/Capellini pasta, peas, black olives sauteed in trouffle oil, parmesan shavings & tomato compote/Jasmin enhanced creme brulee grapefruit & almond croquant.
La Isla Restaurant
A la carte Internacional Cuisine. Open air Palapa restaurant. Features continental breakfast from 6:00am - 7:00am and international breakfast from 7:00am -11:00am, lunch 12.30pm-3.30pm. Dinner 6:00pm to 10:00pm Mediterranean Cuisine. Non Smoking restaurant. Dress code required: semi-formal pants or Bermudas, t-shirt with sleeves, any kind of shoes except beach sandals. Reservation is not required.
D'Italia Restaurant
Contemporary Italian Cuisine. Open for dinner a la Carte from 5.30pm - 10.00pm. Stylish air conditioned Specialty restaurant. Non smoking restaurant. Dress code required: semi-formal pants or Bermudas, t-shirt with sleeves, any kind of shoes except beach sandals. Reservation is not required. Sample menu: Mediterranean bruschetta, crispy bread with grilled vegetables in pesto and sun-dried tomatoes/Lobster lasagna/Filet mignon with roasted sweet potatoe puree, ragout of green beans and pattypan squash with a grape reduction.
Rincon Mexicano
Open form 12:00pm TO 5:00pm Authentic Mexican delicacies
Lobby Bar Martinis
Serving premium brands beverage selection. Spectacular view of the Caribbean sea. Open from 12:00pm to 2:00am
La Cabana Pizza
Served from 12:00 AM - 5:00 PM. Wood oven pizzas served to order with your choice of toppings, and a selection of angus burgers, Kosher hot dogs and freshly tossed caesar salad. Reservation is not required. Non Smoking Restaurant

Meeting facilities

Meeting Info
Two meeting rooms plus over 10,000 sq ft Ballroom. Perfect for Groups and Incentives. A/V equipment available ($)

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (167)

Ratings and reviews for El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Overall score

4.4 / 5
5.01.0
167 out of 167
Amenities:
4.4
Room cleanliness:
4.6
Hotel staff:
4.5
Room comfort:
4.5
Location:
4.5
Value:
4.2

84% would recommend to a friend.

Sort by:
Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

4
5.01.0
Anonymous
Phoenix, AZ
Jun 27, 2011

Great trip

We were in town for a wedding and it was fabulous. The food for the night of the wedding reception was amazing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

4
5.01.0
Cassj
Boston, MA, USA
Jan 8, 2012

Great Relaxing Vacation

My wife and I went to this all-inclusive resort and had a great time. We had our hesitations with never having traveled to Mexico but the staff at the El Dorado resort made us feel safe and welcome! We are already planning our next trip back there!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: In Hotel

Early dinners are the best. If you head to dinner around 8-9 you should expect a little bit of a wait. Most restaurants are opened at 5 or 6 and the early dinner is much quieter with less stressed wait staff and no wait necessary. That being said, all the restaurants were fantastic!

Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

4
5.01.0
Anonymous
Chicago, IL
May 25, 2009

Great weekend

We were there for a wedding, which was lovely. H1N1 had emptied the place pretty severely, so not sure our experience was standard. Beautiful with lots of pools and places to hang out with the other wedding guests. We requested a room change due to musty room smell (it was true of most rooms, but ours more so) and loud air conditioner. We were told it would be quick, but 7 hours later had to cancel the move to get ready for the ceremony. Great food, but very slow service and that's by Mexico vacation standards. Had a lunch take over 2 hours despite being one of just 4 tables! Very friendly staff, surprisingly few spoke fluent English which was frustrating in an emergency.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

4
5.01.0
Anonymous
USA
Jan 5, 2008

Beautiful Location

The El Dorado Royal is a nice place, but we were not pleased with all aspects of the resort. The staff were friendly and the rooms were very nice. There tends to be some segregation between the Casitas and the other accomodations. Many of the vistors that stayed in the Casitas were rude. Although the resort is large, unless you stay in the Casitas there are areas you are not allowed to use. The food was very good although the portions were small. You needed three meals for two people. There was no place to just go and get a snack if you wanted one in between the times the resturants were open. The resort does not provide transportation from the airport and one way is around $73.00. Many of the staff worked hard for tips which did seem to be expected even though the resort is all inclusive. You are constantly being asked to purchase trips and other things for additional costs. We would not return to this resort. The appearance and location are terrific, but it was not what we were hoping for.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

4
5.01.0
Anonymous
Manassas, VA
Dec 20, 2009

Incredible Family Vacation

We spent the entire vacation either relaxing on the beach, enjoying an incredible four course meal, or hanging out at one of the fabulous bars. This was a great adult get away. It was never crowded, the wait times at the restaurants were always minimal, and the service was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

4
5.01.0
Anonymous
USA
Aug 10, 2008

A mixed review...

We had a WONDERFUL time. The location was perfect,the hotel is beautiful ... and our air conditioner didn't work. It took 2 days before they found us a different room. Everyone is very friendly, but be prepared to be accosted by the spa personnel trying to drum up business. The biggest disappointment was that they served only one house red and one house white wine. I was hoping a gourmet all-inclusive would offer a wider included variety. The italian restaurant was fabulous, and don't overlook the healthy bar.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

4
5.01.0
wmloz
New York, NY
Jul 6, 2011

Fantastic couple's getaway

El Dorado Royale is an excellent resort! My husband and I went over the July 4th holiday for a last minute getaway and we loved every minute of it. Without a doubt, what stands out about the resort is the staff and the food. From the minute you set foot at the resort, the staff is right there, helpful, friendly and ready willing and ably providing the best service. As someone in the hospitality industry I am very aware of service and the staff at El Dorado is top notch. The food is excellent and although the portions can sometimes be small, you can order as much as you want and the waiters will gladly oblige you. I do recommend giving additional cash tips, you will definitely notice the difference in service... a dollar here and there is worth it. My only complaint is the lack of authentic Mexican fare for lunch and dinner, since while we were there the Mexican restaurant Rincon Mexicano was closed for renovations. The beach is not the best, but there is a nice stretch where you can swim. The resort grounds are beautiful and well maintained. All in all, a fabulous place!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

D'Italia, Cocotal and Kampai are fantastic.

Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

4
5.01.0
Anonymous
Phoenix, AZ
Jun 27, 2011

Great trip

We were in town for a wedding and it was fabulous. The food for the night of the wedding reception was amazing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

5
5.01.0
Kangull
Loveland, Colorado
Apr 9, 2014

Wonderful Resort

We were referred to this hotel by a co-worker/friend and she did NOT steer us wrong! This was an amazing adults-only resort with secret little pools throughout the place. The staff was amazingly courteous and helpful and on point with EVERYTHING (down to the coffee room service immediately after a wake-up call). The restaurants were outstanding! The only one we weren't the biggest fan of was D'Italia, but that's probably just because our palettes weren't up to par for the menu). Cocotal and Kempai were phenomenal though! Same with Santa Fe and Rincon. The pools were clean and there are a couple of "hidden" pools with less of a crowd if you want to avoid the main pool. Drinks are great (and top shelf liquor)! The room was extremely clean and turn down service exceptional! We had a terrific trip and would definitely recommend El Dorado Royale!!! The only thing I would recommend is that if you aren't a fan of the "nighttime activities" and like to turn in early...request a room away from Guacamayas. Oh, and keep an eye out for holes near grassy areas...you might get to see a crab or two! :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

Try to dine at "off-peak" hours if possible. Avoid 7-9pm and you won't have a wait at all!!!

Review of El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive

Reviewer score

5
5.01.0
Anonymous
Kansas City, MO
Jun 15, 2007

Great getaway for couples

The El Dorado Royale offered all the amenities you could want in a resort. A great beach, fantastic rooms, swimming pools, amazing views, etc. The room we stayed in was better than expected with a beautiful canopy bed, walk in shower, jacuzzi, however our ocean front room wasn't as close to the ocean as we had hoped. And while the food was gourmet with a great presentation and almost always a 4 or 5 course meal, no quick, easy food choices were available. Afternoons spent laying on the beach were interrupted by having to wait for a table at a restaurant and order a meal, which was almost never took less than an hour. The service was a bit slow also - even when we didn't want a long meal. Most restaurants required a reservation as well. And oftentimes, the best times were already reserved. Getting stuck eating at 5:30 was unfortunate because you lost time swimming, tanning, snorkeling, etc.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
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