Dreams Tulum Resort and Spa All Inclusive

4 stars
Carretera Federal 387 KM 234, Km 234, Tulum, 77780
Hotel Overview
Reviewer score
4.3
out of 5
480 reviews
Dreams Tulum

First time to a resort. Very good choice. The grounds/gardens are kept very well. The room was... See full review

  • First Timer from Illinois
  • Jun 3, 2013
Great Getaway.

Beautiful resort. Ocean is beautiful but rocky. Also, a lot of wildlife can be seen from the shore.... See full review

  • zelno
  • Jun 3, 2013
Dreams Tulum Resort and Spa transports guests to a utopia of flourishing gardens, soft sand beaches and high-caliber accommodations. Marble flooring is soothing underfoot as you step out of the Tulum heat, while the modern Mexican hotel decor and ocean- or garden-facing rooms allow for meditative nature-watching. Rejuvenate your skin with treatments at the spa - from facials to exfoliations and massages - before sampling local Mexican dishes at El Patio, one of the hotel's exquisite restaurants. Romantic and indulgent, this resort is great for honeymooners, though the Explorer's Club ensures that little ones also have plenty to do (restrictions apply).
Key facts
  • 432 guestrooms and suites
  • Some adults-only rooms
  • Restaurants: Bordeaux, El Patio, Gohan Restaurant, Himitsu, Portofino Restaurant, Seaside Grill, World Cafe, Barefoot Grill, Coco Cafe
  • Wi-Fi (fees may apply)
  • Ballroom: seats up to 600 people
  • Full-service business center
  • 3 meeting rooms: each seats up to 60 people
  • Fully supervised children's club
  • Spa
Neighborhood
Forgo the crowded popularity of Cancun in favor of the quaint town of Tulum to the south. Dreams Tulum Resort and Spa has its own private, palm-lined beach nestled in acres of lush coastal forest that make for great exploration and hiking. Travel a few brief miles to soak in the sights at historical, walled Tulum, one of the last Mayan cities to survive Spanish colonization. Visit the natural lagoon at Xel-Ha to swim a few laps alongside a friendly dolphin, and observe endangered sea turtles in their natural environment.
Hints and tips
Higher-numbered rooms are closer to the beach at the Dreams Resort, while some of the accommodations offer swim-out entry.

Be sure to inquire about these if you're interested in taking a super-convenient dip.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Dreams Tulum Resort and Spa All Inclusive Rooms

Deluxe Garden or Ocean View Room: 450.9 sq ft.
Standard room hacienda-style with colonial decoration. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower and bidet, garden view, private balcony or terrace with hammock.
Junior Suite Garden or Ocean View Room: 513.3 sq ft
This hacienda-style room with colonial decoration. In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom with bath tub and bidet, double sink, garden view and private balcony or terrace with hammock.
Premium Junior Suite Garden View Room: 546.8 sq ft or 564.02 sq ft
In addition to the all of the above amenities, this room offers contemporary decor, king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, telephone extension in the bathroom, double sink and a garden or Ocean View.
Preferred Club Hacienda Suite: 622 sq ft
In addition to all of the above amenities this Hacienda Suite, wood floors and authentic colonial decoration, a king bed, bathroom with shower and Jacuzzi bathtub, private concierge service and partial ocean view. These suites are located in the 14th building* of rooms, ideally above the Coco Caf and the preferred club, next to the main plaza and restaurant area.
Preferred Club Junior Suite Ocean Front: 546.8.sq ft
In addition to all of the above amenities this Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, secrets box for private room service, and telephone extension in the bathroom, private concierge service, ocean front views, private balcony or terrace. These rooms are located on the third floor in the 15th a and f building* of rooms facing the pool and beach. This section is next to the main plaza and restaurant area.
Preferred Club Honeymoon Suite: 627.23 sq ft
In addition to all of the above amenities this Preferred Club Honeymoon Suite offers contemporary dcor, king size bed and separate living area with a sofa, in either ocean view and garden view, marble bathroom with shower and Jacuzzi bath tub and telephone extension in the bathroom walking closet, double sink, private concierge service, private balcony or terrace and Secrets box for private room service. Located on the third floor in the 15th a and f building* of rooms facing the pool and beach this section is next to the main plaza and the restaurant area.
Connecting Rooms and Family Suites
Dreams Tulum now offers two great options for families and groups. We have increased our number of connecting rooms in the Deluxe and Junior Suite categories. As a result, we have the ability to confirm connecting rooms in advance. With the largest number of connecting rooms totaling over 200 (100 units), Dreams Tulum is now the best option for families in the destination. In the Premium and Preferred Club sections, all rooms and suites are grouped in clusters. Our new Family Suites provide us with the opportunity to host large families, weddings and small groups in very private settings. Our new Family Suites come in segments of 4, 5, 6, 7, 10 or even 12 rooms. These room segments are accessed through one master door and together they share one large living room area. All external hallways surrounding these Family Suites have been closed to provide privacy and isolation. These Family Suites are available for an additional daily charge.
Preferred Club Junior Suite Garden Swimout
In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom with bath tub, double sink, garden view and private balcony or terrace with terrace and a beautiful direct swim-out access to one of the 4 swimming pools that flows to each private patio. Located in the 10th building* of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old Mexico.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.2527 -87.4023
Area served
World's second largest barrier reef lies just offshore; Nearby underground rivers, caves and jungles;Attractions at Xel-H; Mayan ruins of Tulum, Coba, Chichen-Itza and Kohunlich; Xcaret Park; Cozumel - ferry from Playa del Carmen
Nearby airports
Cancn International Airport (CUN): Approximate driving time is 75 minutes and distance is 106 km (66 miles).
Area description
Ideally located between Playa del Carmen and Tulum and just a 75-minute drive south of Cancun International Airport, Dreams Tulum is situated along a stretch of magnificent white sandy beach in the Riviera Maya.

Dining

Portofino
(Italian Cuisine) - la carte -Exploring the flavors of the Mediterranean and Italian cuisine. -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 102 -Dinner only, la Carte from 6:00 p.m. -10:30 p.m.
Seaside Grill
- la carte -Casual attire -Located directly on the beach, offering a light snack to a full meal during the day and an la carte steak house menu in the evening. -Approximate seating capacity - 80 Daily breakfast la carte 8:00 a.m. - 11:00 a.m. (seasonally) Daily lunch 12:00 a.m - 5:00 p.m Dinner la carte 6:30 p.m. - 10:30 p.m.
Desires Music Lounge
-Located in the main lobby, enjoy the night in a sports bar lounge ambience, serving international and national beverages. Adults only, 18 years of age and older. -Casual attire -Hours: 10:00 p.m. - 12:30 a.m.
Coco Cafe
-Premium coffee and deli snacks in a casual and relaxed atmosphere. -Open daily from 7 am to 9 pm -Dress code: Casual
Manatee Bar
(Swim-up bar at the main pool) -Located in the main pool, our swim-up bar offers tropical drinks and wait service in the pool area. -Hours: 10:00 a.m. - 5:00 p.m. -Beach attire
World Caf
-Continental and Mexican cuisine with a variety of international specialty items and classics. -Approximate seating capacity - 340 -Special kids corner in the buffet section. -Casual attire Continental breakfast - 6:30 a.m - 7:00 a.m Breakfast - buffet style - 7:00 a.m -11:00 a.m. Lunch - buffet style - 12:30 p.m. - 3:00 p.m. Dinner - buffet style - 6:30 p.m. - 10:30 p.m.
Barracuda Bar
-Located between Himitsu and Bordeaux, guests will enjoy a variety of drinks. A perfect place to enjoy a drink or cocktail before or after dinner. -Hours: 6:00 p.m. - 11:00 p.m.
Himitsu & Gohan Restaurant
HIMITSU RESTAURANT - la carte -Specializing in Asian cuisine (Chinese - Thai) -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 98 -Dinner only, la Carte from 6:00 p.m. - 10:30 p.m. GOHAN RESTAURANT (Sushi Bar) - la carte -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 24 -Dinner only, la carte from 6:00 p.m. - 10:30 p.m.
Rendezvous
-Located in the main lobby offers international and national drinks including tropical drinks and wait service. -Hours: 10:00 a.m. - 1:00 a.m.
Sugar Reef Bar & Revive Bar
SUGAR REEF BAR -Guests can relax in the sun or shade at the main bar while enjoying cool cocktails including international and national brands, juices and soft drinks. Wait service is provided at the pool deck. -Hours: 10:00 a.m. - 1:00 a.m. REVIVE BAR -Guests can enjoy cool and natural drinks while relaxing at the spa after a wonderful treatment -Hours: 9:00 a.m. - 8:00 p.m.
El Patio
- la carte -Casual attire -Offering a light snack to a full meal during the day and specializing in la carte Mexican cuisine in the evening. -Approximate seating capacity - 90 Daily lunch 11:00 a.m - 5:00 p.m Dinner la carte from 6:30 p.m. - 10:30 p.m.
Bordeaux
Restaurant (French Cuisine) - la carte -Neat attire, long pants for men -Romantic setting -Adults only restaurant -Approximate seating capacity - 52 Dinner only, la carte 6:00 p.m. - 10:30 p.m.

Meeting facilities

Meeting Info
Dreams Tulum provides a beautiful new convention center with 6 meeting rooms for up to 600 people. Av equipment available for rent as well as top of the art facilities for banquets, meetings and show performances. with 4 breakouts, a magnificent foyer and a gourmet cuisine. The Chichen Itza Ballroom hosts 400 people in Banquet style and up to 600 for cocktail.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (480)

Ratings and reviews for Dreams Tulum Resort and Spa All Inclusive

Overall score

4.3 / 5
5.01.0
480 out of 480
Amenities:
4.4
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.3
Location:
4.3
Value:
4.4

87% would recommend to a friend.

Sort by:
Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Malvern, PA
Nov 2, 2010

Absolutely Amazing Honeymoon!

The resort was absolutely beautiful. The architecture of the buildings was great and it was on the small side, which we loved! None of the buildings were more than 3 floors high and walking from place to place in the resort was great. The staff was by far the most friendly and accommodating group of employees I have ever dealt with. The Dreams entertainment team was a riot and really made our stay all the more enjoyable. What was really nice about the resort is that you were able to participate in a fun activities all day or just rest by the pool if you preferred. It was a really safe environment and we felt no hesitation in leaving our belongings unattended while taking a walk on the beautiful beach. The food was also out of this world. There were seven different restaurants and we ate in all of them and they were all extraordinary! The french restaurant was our favorite. It was by far the most fun I had in a long time and the best vacation I have ever been on. We fully plan on returning next year for our anniversary. To sum it up, it was PERFECT!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

The french restaurant at the resort is out of this world. Do yourself a favor, and order the duck. Trust me!

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Riverside, CA
Oct 4, 2010

"Awesome resort, service and getaway..."

The Dreams Tulum location is absolutely beautiful, and pictures do not come close to reality. The staff of the resort are very friendly and are very accomodating to it's guests. Most of all, the Dreams Tulum is very children friendly and has activities all day long for all ages.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Ruins

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Riverside, CA
Oct 4, 2010

"Awesome resort, service and getaway..."

The Dreams Tulum location is absolutely beautiful, and pictures do not come close to reality. The staff of the resort are very friendly and are very accomodating to it's guests. Most of all, the Dreams Tulum is very children friendly and has activities all day long for all ages.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Ruins

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
fastcb
Dallas, TX
Sep 24, 2010

Our Dreams Came True

We were treated very well from check-in to check-out. Our room upgrade went very well. The only down thing was the trash on the beaches but the resort worked very hard to clean the private beach in front of the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Everything you need is within short distance from the resort - snorkeling, sightseeing, etc. No need to drive far.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
fastcb
Dallas, TX
Sep 24, 2010

Our Dreams Came True

We were treated very well from check-in to check-out. Our room upgrade went very well. The only down thing was the trash on the beaches but the resort worked very hard to clean the private beach in front of the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Everything you need is within short distance from the resort - snorkeling, sightseeing, etc. No need to drive far.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Anonymous
New Hampshire
Sep 20, 2010

Well worth what we paid!

This was our second trip here and we stayed for 7 nights and we had a wonderful time overall. We enjoyed the pool, beach (a little rocky in places), the specialty restaurants, and Charly and Krystal of the entertainment staff. The spa treatments we received were particularly relaxing. The grounds are beautiful well maintained.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
5
Money-saving tip: In Hotel

We took a cab from the hotel to the ruins in Tulum and for some shopping in the village. Our cab driver stayed with us for the entire 3.5 hours and charged us $35 usd.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Anonymous
New Hampshire
Sep 20, 2010

Well worth what we paid!

This was our second trip here and we stayed for 7 nights and we had a wonderful time overall. We enjoyed the pool, beach (a little rocky in places), the specialty restaurants, and Charly and Krystal of the entertainment staff. The spa treatments we received were particularly relaxing. The grounds are beautiful well maintained.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
5
Money-saving tip: In Hotel

We took a cab from the hotel to the ruins in Tulum and for some shopping in the village. Our cab driver stayed with us for the entire 3.5 hours and charged us $35 usd.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Grizzly Adam
Las Vegas
Aug 18, 2010

Wishing all my Dreams were like this

Dreams Tulum was so much more than I had hoped for. I was there a week and didn't see all it had to offer. It was absolute paradise! Great staff and super bartenders... a few bucks goes a long way with them :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
5
Sightseeing tip: Short drive from hotel

Bring your own snorkel gear, air mattress for the ocean, and Bubba Keg (insulated cup) They kept my 44 ounce mug topped off with icee margaritas!

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

2
5.01.0
psdr
New York, NY
Aug 4, 2010

Great Location and Not Great Services

Just came back from our vacation/honeymoon, we spent 6 nights in this hotel with great beach, pool and some nice restaurants they have...but that's not all.[...]the lady at the front desk tried to ignore the special deal and putting us to regular garden view room. (she even tried to took away my printed copy about the deal which means she knew it!) After we asked about the upgrade and the coupon, she offered us the ocean view with $240 more, and the junior suite with $380 more and told us there were no other choice for the upgrade. I was trying to explain we already paid extra for the upgrade and the honeymoon package. (which offered by Orbitz) When she rolled her eyes, I said fine! I'd pay for the ocean view because I didn't want this to be ruined our trip.GOOD:The room was quite nice and cozy. the choice of restaurants and their food is very good overall. We enjoyed the beach, pool and the entertainments every night.BAD:The alarm clock wasn't working, The phone in the didn't ring so we didn't hear the wake up call, and we'd almost missed the tour. 2 days after we asked, they replaced the phone but the wake up call didn't come through means they didn't make it... The DVD player is not working. Water was coming down from the ceiling. Honeymoon dinner we booked through concierge wasn't prepared. Honeymoon breakfast we booked through concierge night before didn't come till the time we were leaving...All those small things made us unhappy, and I believe it could be fixed with a little bit of efforts. Hope this helps for the travelers and the hotel.from room 5210

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Tulum ruins is worth to visit. little bit crowded but the beautiful place with the historical architecture and the great beach.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

2
5.01.0
psdr
New York, NY
Aug 4, 2010

Great Location and Not Great Services

Just came back from our vacation/honeymoon, we spent 6 nights in this hotel with great beach, pool and some nice restaurants they have...but that's not all.[...]the lady at the front desk tried to ignore the special deal and putting us to regular garden view room. (she even tried to took away my printed copy about the deal which means she knew it!) After we asked about the upgrade and the coupon, she offered us the ocean view with $240 more, and the junior suite with $380 more and told us there were no other choice for the upgrade. I was trying to explain we already paid extra for the upgrade and the honeymoon package. (which offered by Orbitz) When she rolled her eyes, I said fine! I'd pay for the ocean view because I didn't want this to be ruined our trip.GOOD:The room was quite nice and cozy. the choice of restaurants and their food is very good overall. We enjoyed the beach, pool and the entertainments every night.BAD:The alarm clock wasn't working, The phone in the didn't ring so we didn't hear the wake up call, and we'd almost missed the tour. 2 days after we asked, they replaced the phone but the wake up call didn't come through means they didn't make it... The DVD player is not working. Water was coming down from the ceiling. Honeymoon dinner we booked through concierge wasn't prepared. Honeymoon breakfast we booked through concierge night before didn't come till the time we were leaving...All those small things made us unhappy, and I believe it could be fixed with a little bit of efforts. Hope this helps for the travelers and the hotel.from room 5210

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Tulum ruins is worth to visit. little bit crowded but the beautiful place with the historical architecture and the great beach.

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