Dreams Tulum Resort and Spa All Inclusive

4 stars
Carretera Federal 387 KM 234, Km 234, Tulum, 77780
Hotel Overview
Reviewer score
4.3
out of 5
276 reviews
Great Getaway.

Beautiful resort. Ocean is beautiful but rocky. Also, a lot of wildlife can be seen from the shore.... See full review

  • zelno
  • Jun 3, 2013
Dreams Tulum

First time to a resort. Very good choice. The grounds/gardens are kept very well. The room was... See full review

  • First Timer from Illinois
  • Jun 3, 2013
Dreams Tulum Resort and Spa transports guests to a utopia of flourishing gardens, soft sand beaches and high-caliber accommodations. Marble flooring is soothing underfoot as you step out of the Tulum heat, while the modern Mexican hotel decor and ocean- or garden-facing rooms allow for meditative nature-watching. Rejuvenate your skin with treatments at the spa - from facials to exfoliations and massages - before sampling local Mexican dishes at El Patio, one of the hotel's exquisite restaurants. Romantic and indulgent, this resort is great for honeymooners, though the Explorer's Club ensures that little ones also have plenty to do (restrictions apply).
Key facts
  • 432 guestrooms and suites
  • Some adults-only rooms
  • Restaurants: Bordeaux, El Patio, Gohan Restaurant, Himitsu, Portofino Restaurant, Seaside Grill, World Cafe, Barefoot Grill, Coco Cafe
  • Wi-Fi (fees may apply)
  • Ballroom: seats up to 600 people
  • Full-service business center
  • 3 meeting rooms: each seats up to 60 people
  • Fully supervised children's club
  • Spa
Neighborhood
Forgo the crowded popularity of Cancun in favor of the quaint town of Tulum to the south. Dreams Tulum Resort and Spa has its own private, palm-lined beach nestled in acres of lush coastal forest that make for great exploration and hiking. Travel a few brief miles to soak in the sights at historical, walled Tulum, one of the last Mayan cities to survive Spanish colonization. Visit the natural lagoon at Xel-Ha to swim a few laps alongside a friendly dolphin, and observe endangered sea turtles in their natural environment.
Hints and tips
Higher-numbered rooms are closer to the beach at the Dreams Resort, while some of the accommodations offer swim-out entry.

Be sure to inquire about these if you're interested in taking a super-convenient dip.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Dreams Tulum Resort and Spa All Inclusive Rooms

Deluxe Garden or Ocean View Room: 450.9 sq ft.
Standard room hacienda-style with colonial decoration. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower and bidet, garden view, private balcony or terrace with hammock.
Junior Suite Garden or Ocean View Room: 513.3 sq ft
This hacienda-style room with colonial decoration. In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom with bath tub and bidet, double sink, garden view and private balcony or terrace with hammock.
Premium Junior Suite Garden View Room: 546.8 sq ft or 564.02 sq ft
In addition to the all of the above amenities, this room offers contemporary decor, king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, telephone extension in the bathroom, double sink and a garden or Ocean View.
Preferred Club Hacienda Suite: 622 sq ft
In addition to all of the above amenities this Hacienda Suite, wood floors and authentic colonial decoration, a king bed, bathroom with shower and Jacuzzi bathtub, private concierge service and partial ocean view. These suites are located in the 14th building* of rooms, ideally above the Coco Caf and the preferred club, next to the main plaza and restaurant area.
Preferred Club Junior Suite Ocean Front: 546.8.sq ft
In addition to all of the above amenities this Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, secrets box for private room service, and telephone extension in the bathroom, private concierge service, ocean front views, private balcony or terrace. These rooms are located on the third floor in the 15th a and f building* of rooms facing the pool and beach. This section is next to the main plaza and restaurant area.
Preferred Club Honeymoon Suite: 627.23 sq ft
In addition to all of the above amenities this Preferred Club Honeymoon Suite offers contemporary dcor, king size bed and separate living area with a sofa, in either ocean view and garden view, marble bathroom with shower and Jacuzzi bath tub and telephone extension in the bathroom walking closet, double sink, private concierge service, private balcony or terrace and Secrets box for private room service. Located on the third floor in the 15th a and f building* of rooms facing the pool and beach this section is next to the main plaza and the restaurant area.
Connecting Rooms and Family Suites
Dreams Tulum now offers two great options for families and groups. We have increased our number of connecting rooms in the Deluxe and Junior Suite categories. As a result, we have the ability to confirm connecting rooms in advance. With the largest number of connecting rooms totaling over 200 (100 units), Dreams Tulum is now the best option for families in the destination. In the Premium and Preferred Club sections, all rooms and suites are grouped in clusters. Our new Family Suites provide us with the opportunity to host large families, weddings and small groups in very private settings. Our new Family Suites come in segments of 4, 5, 6, 7, 10 or even 12 rooms. These room segments are accessed through one master door and together they share one large living room area. All external hallways surrounding these Family Suites have been closed to provide privacy and isolation. These Family Suites are available for an additional daily charge.
Preferred Club Junior Suite Garden Swimout
In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom with bath tub, double sink, garden view and private balcony or terrace with terrace and a beautiful direct swim-out access to one of the 4 swimming pools that flows to each private patio. Located in the 10th building* of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old Mexico.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.2527 -87.4023
Area served
World's second largest barrier reef lies just offshore; Nearby underground rivers, caves and jungles;Attractions at Xel-H; Mayan ruins of Tulum, Coba, Chichen-Itza and Kohunlich; Xcaret Park; Cozumel - ferry from Playa del Carmen
Nearby airports
Cancn International Airport (CUN): Approximate driving time is 75 minutes and distance is 106 km (66 miles).
Area description
Ideally located between Playa del Carmen and Tulum and just a 75-minute drive south of Cancun International Airport, Dreams Tulum is situated along a stretch of magnificent white sandy beach in the Riviera Maya.

Dining

Portofino
(Italian Cuisine) - la carte -Exploring the flavors of the Mediterranean and Italian cuisine. -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 102 -Dinner only, la Carte from 6:00 p.m. -10:30 p.m.
Seaside Grill
- la carte -Casual attire -Located directly on the beach, offering a light snack to a full meal during the day and an la carte steak house menu in the evening. -Approximate seating capacity - 80 Daily breakfast la carte 8:00 a.m. - 11:00 a.m. (seasonally) Daily lunch 12:00 a.m - 5:00 p.m Dinner la carte 6:30 p.m. - 10:30 p.m.
Desires Music Lounge
-Located in the main lobby, enjoy the night in a sports bar lounge ambience, serving international and national beverages. Adults only, 18 years of age and older. -Casual attire -Hours: 10:00 p.m. - 12:30 a.m.
Coco Cafe
-Premium coffee and deli snacks in a casual and relaxed atmosphere. -Open daily from 7 am to 9 pm -Dress code: Casual
Manatee Bar
(Swim-up bar at the main pool) -Located in the main pool, our swim-up bar offers tropical drinks and wait service in the pool area. -Hours: 10:00 a.m. - 5:00 p.m. -Beach attire
World Caf
-Continental and Mexican cuisine with a variety of international specialty items and classics. -Approximate seating capacity - 340 -Special kids corner in the buffet section. -Casual attire Continental breakfast - 6:30 a.m - 7:00 a.m Breakfast - buffet style - 7:00 a.m -11:00 a.m. Lunch - buffet style - 12:30 p.m. - 3:00 p.m. Dinner - buffet style - 6:30 p.m. - 10:30 p.m.
Barracuda Bar
-Located between Himitsu and Bordeaux, guests will enjoy a variety of drinks. A perfect place to enjoy a drink or cocktail before or after dinner. -Hours: 6:00 p.m. - 11:00 p.m.
Himitsu & Gohan Restaurant
HIMITSU RESTAURANT - la carte -Specializing in Asian cuisine (Chinese - Thai) -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 98 -Dinner only, la Carte from 6:00 p.m. - 10:30 p.m. GOHAN RESTAURANT (Sushi Bar) - la carte -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 24 -Dinner only, la carte from 6:00 p.m. - 10:30 p.m.
Rendezvous
-Located in the main lobby offers international and national drinks including tropical drinks and wait service. -Hours: 10:00 a.m. - 1:00 a.m.
Sugar Reef Bar & Revive Bar
SUGAR REEF BAR -Guests can relax in the sun or shade at the main bar while enjoying cool cocktails including international and national brands, juices and soft drinks. Wait service is provided at the pool deck. -Hours: 10:00 a.m. - 1:00 a.m. REVIVE BAR -Guests can enjoy cool and natural drinks while relaxing at the spa after a wonderful treatment -Hours: 9:00 a.m. - 8:00 p.m.
El Patio
- la carte -Casual attire -Offering a light snack to a full meal during the day and specializing in la carte Mexican cuisine in the evening. -Approximate seating capacity - 90 Daily lunch 11:00 a.m - 5:00 p.m Dinner la carte from 6:30 p.m. - 10:30 p.m.
Bordeaux
Restaurant (French Cuisine) - la carte -Neat attire, long pants for men -Romantic setting -Adults only restaurant -Approximate seating capacity - 52 Dinner only, la carte 6:00 p.m. - 10:30 p.m.

Meeting facilities

Meeting Info
Dreams Tulum provides a beautiful new convention center with 6 meeting rooms for up to 600 people. Av equipment available for rent as well as top of the art facilities for banquets, meetings and show performances. with 4 breakouts, a magnificent foyer and a gourmet cuisine. The Chichen Itza Ballroom hosts 400 people in Banquet style and up to 600 for cocktail.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (276)

Ratings and reviews for Dreams Tulum Resort and Spa All Inclusive

Overall score

4.3 / 5
5.01.0
276 out of 276
Amenities:
4.3
Room cleanliness:
4.5
Hotel staff:
4.6
Room comfort:
4.3
Location:
4.3
Value:
4.4

88% would recommend to a friend.

Sort by:
Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
FunLoveTravel
Business
Georgia
Jun 15, 2012

Great experience

We had 3 rooms and 6 people and everyone enjoyed everything.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Addie
Business
Miami fl
Jun 4, 2012

Beautiful resort !!!!

Well I went for 4 days only wish it would have been longer. I can tell you that the hotel is amazingly beautiful very clean the grounds are kept nicely. The restaurant food was awesome...yummy food all the ALa Carte restaurants are open to everyone every day no extra fees. The beach is the only thing that I would have to say isn't the best because it's kind of rocky but it still was very nice. The staff was very friendly the food was very yummy the nightlife could have been a little better at 11 o'clock nothing else really was going on except for at the club. I didn't do much outdoorsy stuff but I did enjoy the spa which was actually very nice and I got a full body massage which was very nice as well. Overall it was a very nice experience I wouldn't say so much of a party place for the single young crowd it's more of a romantic kind of place for newlyweds or couples

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
TuCuateRodrigo
Business
Mexico City, Distrito Federal, Mexico
Jun 1, 2012

A Dream come true

Excellente hotel, maybe is not a Tulum tipical resort because is a big hotel and not a boutique, but is an excellent choice if youre gonna be there few days and want the ammenities of a big hotel in a great place

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Time-saving tip: In Hotel

Ask for a room next to the beach or tothe pool to donĀ“t be tired for all the walking

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Victor G.
Business
Santa Barbara California
May 23, 2012

I love this resort

Nice resort, great staff and clean rooms. Food was great and bars were always fully stocked, nice pools and beautiful beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Jnlsgrc
Business
Los Angeles, CA, USA
May 1, 2012

Honeymoon in Tulum

Had an overall great 12 days at Dreams Tulum. A couple hiccups with our door not working but otherwise excellent service, friendly staff, decent food, and an amazing activities entertainment staff. We stayed in the Puebla Hacienda suites (1200s, 2nd fl) and really enjoyed the privacy. We looked at an upgraded room but definitely not worth it. Only difference was a "jacuzzi" but otherwise everything else was identical so we stayed in our garden view jr suite away from the activites and walking traffic. We tried all the restaurants except the asian-fusion and our fav was seaside grill for dinner and barefoot grill for lunch and world cafe for breakfast. On our last night I surprised my wife with a romantic dinner under the stars, all lobster-based menu and it was delicious. Definitely worth it with the $60 coupons!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

3
5.01.0
antar
Business
NM
Mar 29, 2012

Value and Quality of Beach

Airline cost was too high. I expected that the cost of Cost of Airline travel to be quite lower than what we could have got on our own. The Beach front is rather limited, and quite rocky on either side

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
2
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Bonepapa
Business
Des Moines, IA, USA
Mar 29, 2012

Excellence in nearly everything.

This is a beautiful location and worth the time to get to from the Cancun Airport. The staff are all very attentive and pleasant, The food was very good with very few items being marginal. That is saying a lot when we ate nearly every meal for a week there! The French restaurant was not great, but all of the others were wonderful. The grounds keepers were always touching up the landscaping and keeping the buildings tidy and clean. I was a bit surprised on a couple of louder and longer evenings of entertainment. Just not my thing and I was not expecting that all the way down to Tulum. It wasn't that bad, just surprising in an otherwise quite location. They are fairly aggressive about talking to you about their "Travel Club" which I was a bit annoyed by. They did get the hint after a while though. Would we go back? Oh, yeah, loved the place and the people.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Don't miss the El Captain Restaurant on the main street in the City of Tulum. Great food, good price, good for people watching too!

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

3
5.01.0
langrobin
Business
Boston, MA
Mar 26, 2012

A beautiful resort, with some draw backs

This was our first trip to Mexico, so we really didn't know what to expect. The hotel and the beach were beautiful but the beach was so windy that it was difficult to enjoy at times. Nonetheless, still very beautiful. What I didn't enjoy was the food. With the exception of the Italian restaurant, Portofino, the food was average at best. The resort is located only 10 minutes away from the Tulum ruins, which I highly recommend. (Btw, if you are driving, it really isn't "just straight"! Be sure to get detailed directions or you will be driving "just straight" for a while!) If you do have a chance to go to the ruins, bring your bathing suit, snacks and water and make it a day! The beach there is the most beautiful beach I have ever seen!!! The staff were all nice, but the "VIP" guys could be a bit pushy when trying to get you to agree to sit in on a 1.5 hour time share presentation. Even when we said we were "busy" (a polite way of saying "no thanks"), they asked us what we were busy doing. Ok...you called my bluff. In summary, we had a great time but my experience was probably a 3.5 out of 5. The Tulum ruins and the beach especially made it all worth it!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Bubblesbet
Business
Brooklyn, N.Y
Mar 20, 2012

Amazing vacation!

We just got back from Dream Tulum and it was an amazing hotel. It was a perfect week for me and my boyfriend to relax and enjoy the sun. The hotel is on the smaller size but was perfect for us because the pools and restaurants were never really crowded. We were always able to easily find seats by the pools or the beach. We would definitely come back. Pros: 1) Food was quite tasty for an all-inclusive (We have been to several all-inclusives and this was by far the best and even exceeding Sandals in Jamaica). The breakfast is almost the same everyday but we enjoyed the fresh omlettes, tostadas and rancheros. Lunch was decent at the Mexican restaurant and the Seaside Grill. We didn't bother with the grill (burgers and hotdogs) by the pool. Dinner at all the specialty restaurants were very good. Portofino was the best and don't miss the Rib eye at the Sea side grill. A main plus was Coco lounge which was a cafe dedicated to coffees, flaming coffees (3:30PM-5:30 PM only) so don't miss it, lattes, mochas and cappuccinos and some light snacks (try the bruchetta). My boyfriend and I were there every day and was one of our highlights we looked forward to. We have never had a lounge like this before at the other all-inclusives and thought it was very useful. They also had a small stand 'Coco Smoothies' on the other side of the lounge and made excellent fresh fruit smoothies. 2) Staff: The staff there were always friendly and courteous. They were really hard working and always went out of their way to make you happy. Whether it was the wait staff, cleaning staff or even maintenance, they always walked by with a friendly 'Hola'. Pool and beachside always had staff walking by to see if you needed a drink or a refill. 3) Unlimited towels (no towel cards). No ugly wristbands. No reservations for specialty restaurants. 24 hour room service which came in handy for an early ride to the airport. Cons: 1) My boyfriend had to kill 4 - 5 mosquitoes a night in our room. The cleaning lady def had the door open way too long when she was cleaning our room. 2) Larger pool was generally for the kids but was the only swim up pool with bar service. 3) Entertainment team didn't try very hard to get everyone to participate. We were used to the other AI's where they would wear bright shirts and try really hard to get everyone involved. 4) Nightly entertainment was dull except the fire show which was very cool. 5) Not that many activities besides lounging by the pool/beach. We got bored fairly quickly so we went on tours for 2 days but we like to keep busy. Tips: 1) Go on the Blue Caribe Cenote/swim with sea turtles/snorkeling tour. We had sooo much fun and saw so many sea turtles. 2) Xcaret is only worth going if you are going to do an extra activity (i.e. swim with dolphins, snuba). Other than that it was pretty boring there but maybe thats because we've been to too many of these types of parks. Do Xcaret Plus if you do go, it includes transport, buffet and equipment rental. 3) Skip the buffet for lunch and dinner. Eat at the specialty restaurants. 4) Order more than one appetizer/entree at the specialty restaurants if you're hungry! They are small portioned if you're a big eater. 5) Book your tours through the Hotel's tour place (next to Coco smoothies). They were the cheapest. 6) The trip from the airport to the hotel is about 1 - 1.5 hours away. Book a transport before you get there. At the airport, walk past the gauntlet of ppl trying to sell you transports and taxi rides. Don't listen and keep walking until you get outside. Once outside look for your transport company's greeter and follow them. We booked a private transfer with USA transfers. Very reliable and on time. - I was skeptical after reading mixed reviews about the hotel but all in all, we had a great time and would def come back! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
MC1234567
Business
Colorado Springs, CO, USA
Feb 26, 2012

Wonderful spot for honeymoon

We had an incredible time relaxing on the beach for a week and stuffing ourselves with great food. Dreams Tulum is a great value and we had a fantastic trip. The staff at the restaurants and bars was not as attentive as I expected, but the food was great and we were very satisfied with our choice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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