Dreams Tulum Resort and Spa All Inclusive

4 stars
View map of Carretera Federal 387 KM 234, Km 234, Tulum, 77780

Hotel Overview

4.3 /5
Overall score
88%
Would recommend
Amenities:
4.4
Cleanliness:
4.6
Hotel staff:
4.6
Comfort:
4.3
Location:
4.3
Value:
4.4

Dreams Tulum Resort and Spa All Inclusive Riviera Maya is situated near the ancient ruins of Coba and Tulum. The resort was featured on ABC’s “The Bachelor in Paradise” and includes 44 acres of lush gardens and access to private, white sandy beaches. Each room includes a private balcony or terrace, marble floors, luxurious bathrooms with Jacuzzis in select rooms, concierge services and complimentary bathrobes and slippers.

In addition, guests have access to air conditioning with climate control, a complimentary fully stocked mini-bar, maid service two times a day and unlimited Wi-Fi service. You’ll enjoy receiving a massage, hydrotherapy or facial treatment at Dreams Spa by Pevonia, a 13,000-square-foot on-site facility.

Location
Forgo the crowded popularity of Cancun in favor of the quaint town of Tulum to the south. Dreams Tulum Resort and Spa has its own private, palm-lined beach nestled in acres of lush coastal forest that make for great exploration and hiking. Travel a few brief miles to soak in the sights at historical, walled Tulum, one of the last Mayan cities to survive Spanish colonization. Visit the natural lagoon at Xel-Ha to swim a few laps alongside a friendly dolphin, and observe endangered sea turtles in their natural environment.
Highlights

Take a snorkeling tour and explore the underwater coral life, or enjoy unlimited green fees at Riviera Maya Golf Club. The Dreams Entertainment provides fun both daily and nightly, with themed dining options available.

Activities include water and beach volleyball, table games, bocce ball, ping-pong, on-site tennis, a weekly beach party, deep-sea fishing, Spanish lessons, cocktail or cooking lessons, movies played on a big screen on the beach, and much more.

For the ocean enthusiast, take a kayak or catamaran out on the water for the perfect afternoon. Unlimited meals and alcoholic beverages are provided for each guest at any of the bars and gourmet restaurants.

Policies
Higher-numbered rooms are closer to the beach at the Dreams Resort, while some of the accommodations offer swim-out entry.

Be sure to inquire about these if you're interested in taking a super-convenient dip.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Dreams Tulum Resort and Spa All Inclusive Rooms

Connecting Rooms and Family Suites
Dreams Tulum now offers two great options for families and groups. We have increased our number of connecting rooms in the Deluxe and Junior Suite categories. As a result, we have the ability to confirm connecting rooms in advance. With the largest number of connecting rooms totaling over 200 (100 units), Dreams Tulum is now the best option for families in the destination. In the Premium and Preferred Club sections, all rooms and suites are grouped in clusters. Our new Family Suites provide us with the opportunity to host large families, weddings and small groups in very private settings. Our new Family Suites come in segments of 4, 5, 6, 7, 10 or even 12 rooms. These room segments are accessed through one master door and together they share one large living room area. All external hallways surrounding these Family Suites have been closed to provide privacy and isolation. These Family Suites are available for an additional daily charge.
Preferred Club Junior Suite Garden Swimout
In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom with bath tub, double sink, garden view and private balcony or terrace with terrace and a beautiful direct swim-out access to one of the 4 swimming pools that flows to each private patio. Located in the 10th building* of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old Mexico.
Deluxe Garden or Ocean View Room: 450.9 sq ft.
Standard room hacienda-style with colonial decoration. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower and bidet, garden view, private balcony or terrace with hammock.
Junior Suite Garden or Ocean View Room: 513.3 sq ft
This hacienda-style room with colonial decoration. In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom with bath tub and bidet, double sink, garden view and private balcony or terrace with hammock.
Premium Junior Suite Garden View Room: 546.8 sq ft or 564.02 sq ft
In addition to the all of the above amenities, this room offers contemporary decor, king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, telephone extension in the bathroom, double sink and a garden or Ocean View.
Preferred Club Hacienda Suite: 622 sq ft
In addition to all of the above amenities this Hacienda Suite, wood floors and authentic colonial decoration, a king bed, bathroom with shower and Jacuzzi bathtub, private concierge service and partial ocean view. These suites are located in the 14th building* of rooms, ideally above the Coco Caf and the preferred club, next to the main plaza and restaurant area.
Preferred Club Junior Suite Ocean Front: 546.8.sq ft
In addition to all of the above amenities this Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, secrets box for private room service, and telephone extension in the bathroom, private concierge service, ocean front views, private balcony or terrace. These rooms are located on the third floor in the 15th a and f building* of rooms facing the pool and beach. This section is next to the main plaza and restaurant area.
Preferred Club Honeymoon Suite: 627.23 sq ft
In addition to all of the above amenities this Preferred Club Honeymoon Suite offers contemporary dcor, king size bed and separate living area with a sofa, in either ocean view and garden view, marble bathroom with shower and Jacuzzi bath tub and telephone extension in the bathroom walking closet, double sink, private concierge service, private balcony or terrace and Secrets box for private room service. Located on the third floor in the 15th a and f building* of rooms facing the pool and beach this section is next to the main plaza and the restaurant area.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.2527 -87.4023
Area served
World's second largest barrier reef lies just offshore; Nearby underground rivers, caves and jungles;Attractions at Xel-H; Mayan ruins of Tulum, Coba, Chichen-Itza and Kohunlich; Xcaret Park; Cozumel - ferry from Playa del Carmen
Nearby airports
Cancn International Airport (CUN): Approximate driving time is 75 minutes and distance is 106 km (66 miles).
Area description
Ideally located between Playa del Carmen and Tulum and just a 75-minute drive south of Cancun International Airport, Dreams Tulum is situated along a stretch of magnificent white sandy beach in the Riviera Maya.

Dining

Rendezvous
-Located in the main lobby offers international and national drinks including tropical drinks and wait service. -Hours: 10:00 a.m. - 1:00 a.m.
Sugar Reef Bar & Revive Bar
SUGAR REEF BAR -Guests can relax in the sun or shade at the main bar while enjoying cool cocktails including international and national brands, juices and soft drinks. Wait service is provided at the pool deck. -Hours: 10:00 a.m. - 1:00 a.m. REVIVE BAR -Guests can enjoy cool and natural drinks while relaxing at the spa after a wonderful treatment -Hours: 9:00 a.m. - 8:00 p.m.
El Patio
- la carte -Casual attire -Offering a light snack to a full meal during the day and specializing in la carte Mexican cuisine in the evening. -Approximate seating capacity - 90 Daily lunch 11:00 a.m - 5:00 p.m Dinner la carte from 6:30 p.m. - 10:30 p.m.
Bordeaux
Restaurant (French Cuisine) - la carte -Neat attire, long pants for men -Romantic setting -Adults only restaurant -Approximate seating capacity - 52 Dinner only, la carte 6:00 p.m. - 10:30 p.m.
Portofino
(Italian Cuisine) - la carte -Exploring the flavors of the Mediterranean and Italian cuisine. -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 102 -Dinner only, la Carte from 6:00 p.m. -10:30 p.m.
Seaside Grill
- la carte -Casual attire -Located directly on the beach, offering a light snack to a full meal during the day and an la carte steak house menu in the evening. -Approximate seating capacity - 80 Daily breakfast la carte 8:00 a.m. - 11:00 a.m. (seasonally) Daily lunch 12:00 a.m - 5:00 p.m Dinner la carte 6:30 p.m. - 10:30 p.m.
Desires Music Lounge
-Located in the main lobby, enjoy the night in a sports bar lounge ambience, serving international and national beverages. Adults only, 18 years of age and older. -Casual attire -Hours: 10:00 p.m. - 12:30 a.m.
Coco Cafe
-Premium coffee and deli snacks in a casual and relaxed atmosphere. -Open daily from 7 am to 9 pm -Dress code: Casual
Manatee Bar
(Swim-up bar at the main pool) -Located in the main pool, our swim-up bar offers tropical drinks and wait service in the pool area. -Hours: 10:00 a.m. - 5:00 p.m. -Beach attire
World Caf
-Continental and Mexican cuisine with a variety of international specialty items and classics. -Approximate seating capacity - 340 -Special kids corner in the buffet section. -Casual attire Continental breakfast - 6:30 a.m - 7:00 a.m Breakfast - buffet style - 7:00 a.m -11:00 a.m. Lunch - buffet style - 12:30 p.m. - 3:00 p.m. Dinner - buffet style - 6:30 p.m. - 10:30 p.m.
Barracuda Bar
-Located between Himitsu and Bordeaux, guests will enjoy a variety of drinks. A perfect place to enjoy a drink or cocktail before or after dinner. -Hours: 6:00 p.m. - 11:00 p.m.
Himitsu & Gohan Restaurant
HIMITSU RESTAURANT - la carte -Specializing in Asian cuisine (Chinese - Thai) -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 98 -Dinner only, la Carte from 6:00 p.m. - 10:30 p.m. GOHAN RESTAURANT (Sushi Bar) - la carte -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 24 -Dinner only, la carte from 6:00 p.m. - 10:30 p.m.

Meeting facilities

Meeting Info
Dreams Tulum provides a beautiful new convention center with 6 meeting rooms for up to 600 people. Av equipment available for rent as well as top of the art facilities for banquets, meetings and show performances. with 4 breakouts, a magnificent foyer and a gourmet cuisine. The Chichen Itza Ballroom hosts 400 people in Banquet style and up to 600 for cocktail.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (305)

Ratings and reviews for Dreams Tulum Resort and Spa All Inclusive

Overall score

4.3 / 5
5.01.0
305 out of 305
Amenities:
4.4
Cleanliness:
4.6
Hotel staff:
4.6
Comfort:
4.3
Location:
4.3
Value:
4.4

88% would recommend to a friend.

Sort by:
Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Denver, CO
Nov 30, 2007

A few care fre days.

The all inclusive made for a nice getaway without the hassle of finding restaurants, entertainment and transportation. The staff at all levels was very friendly and the food and servicewere well above average. The beach was not good for water activities. The Mayan ruins at Cabo were exceptional.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Pittsburgh, PA
Oct 1, 2007

Relaxing vacation

Dreams Tulum is a very relaxing vacation. The rooms we had were in the older section but that didn't make any difference. The rooms were big, clean and mini bar fully stocked daily. The only thing I did miss was a double sink in the bathroom but it was very manageable because of the size of the rooms. The pool & beach had waiter service which was a plus. The resort is protected by a coral reef so the ocean was an obsticle course but with the pools being direct ocean front, it didn't matter. We had a direct view of the samd & ocean from our pool chairs. They had a French, Italian, Mexican & Asian restaurants. All were very good with exception of the Mexican. Never did figure that one out. Overall, I would go back & would recommend this resort to friends looking for a relaxing vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

2
5.01.0
Anonymous
Business
Miami, FL
Sep 17, 2007

The hotel is out of maintenance, food is ot good they rotate the food too much

Hte hote is in a good spot, perosonel it is not so friendly and the food is not good, I will never recoend this property to any one

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

There is nothing around

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Denver, CO
Sep 16, 2007

Dreams Tulum

Great hotel, great staff, great food!!!!! We will highly recommend to all friends and family. The only minor complaint that we had was a/c in the room not working too well, other than that the experience was wonderful. The hotel was close to the Tulum ruins too which I would recommend to everyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Denver, CO
Sep 16, 2007

Dreams Tulum

Great hotel, great staff, great food!!!!! We will highly recommend to all friends and family. The only minor complaint that we had was a/c in the room not working too well, other than that the experience was wonderful. The hotel was close to the Tulum ruins too which I would recommend to everyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Los Angeles, CA
Sep 8, 2007

A Dream for sure

The Dreams Tulumn was exceptional and luscious. We loved the variety of activities and choices of restaurants. Everything was exceptional and tastefully produced. The quality of the service, food and drinks was exceptional.Everything was included in the price, all drinks, quality food, even sushi. The grounds, rooms, restaurants were beautiful! The Dream was a reality!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

They had wonderful entertainment. Traditional dancers, comics, even a spin on American Idol. Chitzen-Itza, a wonder of the world is not to be missed.The fascinating and refreshing cenotes underground caves and rivers were refreshing.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

1
5.01.0
Anonymous
Business
New York, NY
Sep 3, 2007

do not go to this resort

i went there labor day weekend for a wedding. this was about 1 1/2 weeks after hurrican dean. one pool was still under 6 ft of sand, 1/2 the beach was just large piles of sand, and the main pool was very very cloudy and the had 2 portable filters trying to clean the pool. the sea side grill which is the only place to eat by the pool took about 1 - 2 hours to eat. no just grab some food and go. the help at the resort was nasty. beach for the wedding still had glass on it and bathrooms were not clean by the main pool. when asked if they can clean the beach and bathrooms for the night of the wedding the had a hard time to accomidate us. well the wedding was a success. there is nothing to do no snorkeling or scuba diving at the resort and everything else is a bit of a trip 10 - 30 min cab ride. during the reception the workers unknown who...went into my room and took $ from my suitcase and form the grooms safe. the aisan restuant was awsome love the shrimp

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
1
Value:
2
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

drive 30 mins to fish or swim with dolphins

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Detroit, MI
Aug 19, 2007

FABULOUS HONEYMOON

We went to Dreams Tulum for our Honeymoon and had a fabulous time. The grounds are beautiful and the beach is spectacular. Bring your water shoes as there are some areas that are very coraly, but it's very enjoyable. The quiet pool is wonderful with fresh drinks, fruits etc. Our room was very nice and spacious however house keeping was very inconsistent. The restaraunts are all very good for being all-inclusive. We weren't very keen on Bordeaux which is their french restaraunt. I wouldn't waste my evening there. The hotel staff were all very friendly and accomadating. If you like to do a lot of activities while your vacationing they have plenty going on throughout the day and evening. We didn't use this but their explorer club for the kids seemed to be a huge hit for the families we saw there. The hotel is located in Tulum which is a very small undeveloped town so it's very quiet and there is no night life. We enjoyed the peacefulness and seclusion. All in all we had a fabulous time at this resort and would go back anytime. It was wonderful and anyone would have a great time there. Enjoy!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The Tulum ruins are a short taxi ride. If you go to the front gate the taxi's wait & will negotiate with you on rates. You can pick up a local van ilo taxi. It's MUCH cheeper than taxi but it takes longer. Xel-Ha has snorkeling, dolphins & is worth doing. We also did deep sea fishing at Puerto Aventuras w Capt. Rick's & we had a blast.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Fayetteville, AR
Aug 12, 2007

Excellent vacation!!

The Dreams Tulum Resort and Spa was fabulous.. The staff was very attentive and friendly. The grounds, lobby, rooms, pool areas, beach, bars and restaurants were beautiful. The food in every restaurant was so much better than most all-inclusives, and we have stayed at a dozen or so all-inclusives! Housekeeping came every day... and we always tipped. Most days they left a surprise... swans made from hand towels, adorned with Hibiscus petals.... a little girl sitting on the table with an umbrella- all made from towels!! A couple of days we asked for extra water and beers in the room refridgerator. After that, they just left the refridgerator packed. The photographers were amazing! Very professional candid pictures were taken throughout the day and posted for all to see and purchase. Plenty of pool and beach chairs and lounges. Drinks and food offered poolside and on the beach. Who could ask for more??? Simply loved it. The whole week!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short drive from hotel

The Tulum Ruins were fascinating. Be sure and pay the extra for a guide.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Fayetteville, AR
Aug 12, 2007

Excellent vacation!!

The Dreams Tulum Resort and Spa was fabulous.. The staff was very attentive and friendly. The grounds, lobby, rooms, pool areas, beach, bars and restaurants were beautiful. The food in every restaurant was so much better than most all-inclusives, and we have stayed at a dozen or so all-inclusives! Housekeeping came every day... and we always tipped. Most days they left a surprise... swans made from hand towels, adorned with Hibiscus petals.... a little girl sitting on the table with an umbrella- all made from towels!! A couple of days we asked for extra water and beers in the room refridgerator. After that, they just left the refridgerator packed. The photographers were amazing! Very professional candid pictures were taken throughout the day and posted for all to see and purchase. Plenty of pool and beach chairs and lounges. Drinks and food offered poolside and on the beach. Who could ask for more??? Simply loved it. The whole week!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short drive from hotel

The Tulum Ruins were fascinating. Be sure and pay the extra for a guide.

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