Dreams Tulum Resort and Spa All Inclusive

4 stars
Carretera Federal 387 KM 234, Km 234, Tulum, 77780
Hotel Overview
Reviewer score
4.3
out of 5
480 reviews
Dreams Tulum

First time to a resort. Very good choice. The grounds/gardens are kept very well. The room was... See full review

  • First Timer from Illinois
  • Jun 3, 2013
Great Getaway.

Beautiful resort. Ocean is beautiful but rocky. Also, a lot of wildlife can be seen from the shore.... See full review

  • zelno
  • Jun 3, 2013
Dreams Tulum Resort and Spa transports guests to a utopia of flourishing gardens, soft sand beaches and high-caliber accommodations. Marble flooring is soothing underfoot as you step out of the Tulum heat, while the modern Mexican hotel decor and ocean- or garden-facing rooms allow for meditative nature-watching. Rejuvenate your skin with treatments at the spa - from facials to exfoliations and massages - before sampling local Mexican dishes at El Patio, one of the hotel's exquisite restaurants. Romantic and indulgent, this resort is great for honeymooners, though the Explorer's Club ensures that little ones also have plenty to do (restrictions apply).
Key facts
  • 432 guestrooms and suites
  • Some adults-only rooms
  • Restaurants: Bordeaux, El Patio, Gohan Restaurant, Himitsu, Portofino Restaurant, Seaside Grill, World Cafe, Barefoot Grill, Coco Cafe
  • Wi-Fi (fees may apply)
  • Ballroom: seats up to 600 people
  • Full-service business center
  • 3 meeting rooms: each seats up to 60 people
  • Fully supervised children's club
  • Spa
Neighborhood
Forgo the crowded popularity of Cancun in favor of the quaint town of Tulum to the south. Dreams Tulum Resort and Spa has its own private, palm-lined beach nestled in acres of lush coastal forest that make for great exploration and hiking. Travel a few brief miles to soak in the sights at historical, walled Tulum, one of the last Mayan cities to survive Spanish colonization. Visit the natural lagoon at Xel-Ha to swim a few laps alongside a friendly dolphin, and observe endangered sea turtles in their natural environment.
Hints and tips
Higher-numbered rooms are closer to the beach at the Dreams Resort, while some of the accommodations offer swim-out entry.

Be sure to inquire about these if you're interested in taking a super-convenient dip.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Dreams Tulum Resort and Spa All Inclusive Rooms

Deluxe Garden or Ocean View Room: 450.9 sq ft.
Standard room hacienda-style with colonial decoration. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower and bidet, garden view, private balcony or terrace with hammock.
Junior Suite Garden or Ocean View Room: 513.3 sq ft
This hacienda-style room with colonial decoration. In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom with bath tub and bidet, double sink, garden view and private balcony or terrace with hammock.
Premium Junior Suite Garden View Room: 546.8 sq ft or 564.02 sq ft
In addition to the all of the above amenities, this room offers contemporary decor, king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, telephone extension in the bathroom, double sink and a garden or Ocean View.
Preferred Club Hacienda Suite: 622 sq ft
In addition to all of the above amenities this Hacienda Suite, wood floors and authentic colonial decoration, a king bed, bathroom with shower and Jacuzzi bathtub, private concierge service and partial ocean view. These suites are located in the 14th building* of rooms, ideally above the Coco Caf and the preferred club, next to the main plaza and restaurant area.
Preferred Club Junior Suite Ocean Front: 546.8.sq ft
In addition to all of the above amenities this Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, secrets box for private room service, and telephone extension in the bathroom, private concierge service, ocean front views, private balcony or terrace. These rooms are located on the third floor in the 15th a and f building* of rooms facing the pool and beach. This section is next to the main plaza and restaurant area.
Preferred Club Honeymoon Suite: 627.23 sq ft
In addition to all of the above amenities this Preferred Club Honeymoon Suite offers contemporary dcor, king size bed and separate living area with a sofa, in either ocean view and garden view, marble bathroom with shower and Jacuzzi bath tub and telephone extension in the bathroom walking closet, double sink, private concierge service, private balcony or terrace and Secrets box for private room service. Located on the third floor in the 15th a and f building* of rooms facing the pool and beach this section is next to the main plaza and the restaurant area.
Connecting Rooms and Family Suites
Dreams Tulum now offers two great options for families and groups. We have increased our number of connecting rooms in the Deluxe and Junior Suite categories. As a result, we have the ability to confirm connecting rooms in advance. With the largest number of connecting rooms totaling over 200 (100 units), Dreams Tulum is now the best option for families in the destination. In the Premium and Preferred Club sections, all rooms and suites are grouped in clusters. Our new Family Suites provide us with the opportunity to host large families, weddings and small groups in very private settings. Our new Family Suites come in segments of 4, 5, 6, 7, 10 or even 12 rooms. These room segments are accessed through one master door and together they share one large living room area. All external hallways surrounding these Family Suites have been closed to provide privacy and isolation. These Family Suites are available for an additional daily charge.
Preferred Club Junior Suite Garden Swimout
In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom with bath tub, double sink, garden view and private balcony or terrace with terrace and a beautiful direct swim-out access to one of the 4 swimming pools that flows to each private patio. Located in the 10th building* of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old Mexico.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.2527 -87.4023
Area served
World's second largest barrier reef lies just offshore; Nearby underground rivers, caves and jungles;Attractions at Xel-H; Mayan ruins of Tulum, Coba, Chichen-Itza and Kohunlich; Xcaret Park; Cozumel - ferry from Playa del Carmen
Nearby airports
Cancn International Airport (CUN): Approximate driving time is 75 minutes and distance is 106 km (66 miles).
Area description
Ideally located between Playa del Carmen and Tulum and just a 75-minute drive south of Cancun International Airport, Dreams Tulum is situated along a stretch of magnificent white sandy beach in the Riviera Maya.

Meeting facilities

Meeting Info
Dreams Tulum provides a beautiful new convention center with 6 meeting rooms for up to 600 people. Av equipment available for rent as well as top of the art facilities for banquets, meetings and show performances. with 4 breakouts, a magnificent foyer and a gourmet cuisine. The Chichen Itza Ballroom hosts 400 people in Banquet style and up to 600 for cocktail.

Dining

Portofino
(Italian Cuisine) - la carte -Exploring the flavors of the Mediterranean and Italian cuisine. -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 102 -Dinner only, la Carte from 6:00 p.m. -10:30 p.m.
Seaside Grill
- la carte -Casual attire -Located directly on the beach, offering a light snack to a full meal during the day and an la carte steak house menu in the evening. -Approximate seating capacity - 80 Daily breakfast la carte 8:00 a.m. - 11:00 a.m. (seasonally) Daily lunch 12:00 a.m - 5:00 p.m Dinner la carte 6:30 p.m. - 10:30 p.m.
Desires Music Lounge
-Located in the main lobby, enjoy the night in a sports bar lounge ambience, serving international and national beverages. Adults only, 18 years of age and older. -Casual attire -Hours: 10:00 p.m. - 12:30 a.m.
Coco Cafe
-Premium coffee and deli snacks in a casual and relaxed atmosphere. -Open daily from 7 am to 9 pm -Dress code: Casual
Manatee Bar
(Swim-up bar at the main pool) -Located in the main pool, our swim-up bar offers tropical drinks and wait service in the pool area. -Hours: 10:00 a.m. - 5:00 p.m. -Beach attire
World Caf
-Continental and Mexican cuisine with a variety of international specialty items and classics. -Approximate seating capacity - 340 -Special kids corner in the buffet section. -Casual attire Continental breakfast - 6:30 a.m - 7:00 a.m Breakfast - buffet style - 7:00 a.m -11:00 a.m. Lunch - buffet style - 12:30 p.m. - 3:00 p.m. Dinner - buffet style - 6:30 p.m. - 10:30 p.m.
Barracuda Bar
-Located between Himitsu and Bordeaux, guests will enjoy a variety of drinks. A perfect place to enjoy a drink or cocktail before or after dinner. -Hours: 6:00 p.m. - 11:00 p.m.
Himitsu & Gohan Restaurant
HIMITSU RESTAURANT - la carte -Specializing in Asian cuisine (Chinese - Thai) -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 98 -Dinner only, la Carte from 6:00 p.m. - 10:30 p.m. GOHAN RESTAURANT (Sushi Bar) - la carte -Neat attire - Long pants for men -Non-smoking restaurant -Approximate seating capacity - 24 -Dinner only, la carte from 6:00 p.m. - 10:30 p.m.
Rendezvous
-Located in the main lobby offers international and national drinks including tropical drinks and wait service. -Hours: 10:00 a.m. - 1:00 a.m.
Sugar Reef Bar & Revive Bar
SUGAR REEF BAR -Guests can relax in the sun or shade at the main bar while enjoying cool cocktails including international and national brands, juices and soft drinks. Wait service is provided at the pool deck. -Hours: 10:00 a.m. - 1:00 a.m. REVIVE BAR -Guests can enjoy cool and natural drinks while relaxing at the spa after a wonderful treatment -Hours: 9:00 a.m. - 8:00 p.m.
El Patio
- la carte -Casual attire -Offering a light snack to a full meal during the day and specializing in la carte Mexican cuisine in the evening. -Approximate seating capacity - 90 Daily lunch 11:00 a.m - 5:00 p.m Dinner la carte from 6:30 p.m. - 10:30 p.m.
Bordeaux
Restaurant (French Cuisine) - la carte -Neat attire, long pants for men -Romantic setting -Adults only restaurant -Approximate seating capacity - 52 Dinner only, la carte 6:00 p.m. - 10:30 p.m.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (480)

Ratings and reviews for Dreams Tulum Resort and Spa All Inclusive

Overall score

4.3 / 5
5.01.0
480 out of 480
Amenities:
4.4
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.3
Location:
4.3
Value:
4.4

87% would recommend to a friend.

Sort by:
Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Stressed Mother of the Bride
Phoenix, Az
Jul 9, 2009

Stress Free Wedding

We had our daughters wedding there. It was a great experience. The staff took care of all of needs plus more. They were very professional, organized and accomidated our every need. We didn't need to stress about anything. All our guest had a relaxing and fun filled time. We are planning to come back next year.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Stressed Mother of the Bride
Phoenix, Az
Jul 9, 2009

Stress Free Wedding

We had our daughters wedding there. It was a great experience. The staff took care of all of needs plus more. They were very professional, organized and accomidated our every need. We didn't need to stress about anything. All our guest had a relaxing and fun filled time. We are planning to come back next year.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
vancouver bc
Jul 7, 2009

Excellent service, fantsdtic resort!

I got alot of R&R. the adult pool is nice and quiet, while the family pool has alot of activities music and swim up bar. majority of the people staying where adults/couples/honeymooners with just a handful of small children. The staff was very friendly, food was very good. THe hotel includes an all inclusive minibar (that gets topped up daily), and unlimited room service. The resort itself is 45 mins away ($80 round trip cab ride) from playa del carmen which has all the major shopping centers/ and nightclub. the ocean was rocky and id recomend aqua socks. apparently tulum had a bunch of storms recently and most of the nice sand got washed away exposing patches of very sharp rocks. all in all one of the best resorts ive stayed at.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Money-saving tip: Not Applicable

the hotel offers packaged to see the tulum ruins for like $69. its a total rip off considering it costs $7 cab ride each way to the ruins, and another $5 to get in to the site (oh and if you take a camcorder u pay another 250 paso tax?). if you want a guide, one can be hired at the door. also wanted to note that the cancun airport has an awesome giftshop for small items. i payed triple for the same items in the hotel giftshop.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Anonymous
vancouver bc
Jul 7, 2009

Excellent service, fantsdtic resort!

I got alot of R&R. the adult pool is nice and quiet, while the family pool has alot of activities music and swim up bar. majority of the people staying where adults/couples/honeymooners with just a handful of small children. The staff was very friendly, food was very good. THe hotel includes an all inclusive minibar (that gets topped up daily), and unlimited room service. The resort itself is 45 mins away ($80 round trip cab ride) from playa del carmen which has all the major shopping centers/ and nightclub. the ocean was rocky and id recomend aqua socks. apparently tulum had a bunch of storms recently and most of the nice sand got washed away exposing patches of very sharp rocks. all in all one of the best resorts ive stayed at.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Money-saving tip: Not Applicable

the hotel offers packaged to see the tulum ruins for like $69. its a total rip off considering it costs $7 cab ride each way to the ruins, and another $5 to get in to the site (oh and if you take a camcorder u pay another 250 paso tax?). if you want a guide, one can be hired at the door. also wanted to note that the cancun airport has an awesome giftshop for small items. i payed triple for the same items in the hotel giftshop.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
m mom
philadelphia pa
Jul 6, 2009

quality hotel

have self serve soda machine

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
m mom
philadelphia pa
Jul 6, 2009

quality hotel

have self serve soda machine

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Anonymous
Chicago, IL
Jul 4, 2009

Tulum Experience

I liked the 24-hour all inclusive room service, but the cleaning staff came way too early in the morning. The food was good but a bunch of my friends and I had stomach issues during/after the trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Married 3 years :-)
Walnut Creek CA
Jul 3, 2009

Great romantic location

Staff were great. Food was beautifully presented and restaurants were very nicely furnished. All meals were served on china. Overall premises were beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: Short walk from hotel

The colectivo (local bus) and AIDO bus saved about $60 each way in transportation between Canuun and hotel

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Newley Weds
Denver, CO
Jul 2, 2009

Absolutely Amazing Wedding & Vacation

We spent 10 days at Dreams Tulum for our wedding. The things that most stick out in my mind are: super friendly staff, spotless rooms, amazing food, fun and friendly atmosphere, very private, and stress free wedding planning. I would recommend it to anyone except spring breakers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: Short drive from hotel

We rented a jeep and drove a little over an hour to Punta Allen. It's a great little town with amazing fish and shrimp. Just make sure you ask the price before you order. We had four lunches with 7-8 beers and it was $70.

Review of Dreams Tulum Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Newley Weds
Denver, CO
Jul 2, 2009

Absolutely Amazing Wedding & Vacation

We spent 10 days at Dreams Tulum for our wedding. The things that most stick out in my mind are: super friendly staff, spotless rooms, amazing food, fun and friendly atmosphere, very private, and stress free wedding planning. I would recommend it to anyone except spring breakers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: Short drive from hotel

We rented a jeep and drove a little over an hour to Punta Allen. It's a great little town with amazing fish and shrimp. Just make sure you ask the price before you order. We had four lunches with 7-8 beers and it was $70.

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