$457 Avg/night
Rate and special offer based on Check-in: Jan 30, 2015 Check-out: Jan 31, 2015

Dreams Riviera Cancun Resort and Spa - All Inclusive

4 stars
Carretera Federal 30 Chetumal Puerto Juarez, Km 327.5, Calle 55, Sm 11, Mza 4 Lote 1-01, Puerto Morelos, 77580
Hotel Overview
Reviewer score
4.2
out of 5
133 reviews
Awesome Vacation

This was the 1st time to Cancun, and I couldn't have picked a better place to stay. Everything and... See full review

  • Lora D.
  • Jan 19, 2015
Love this resort!

This was my 4th time visiting Dreams Riviera Cancun and it never disappoints. From the daily... See full review

  • Melissa
  • Jan 9, 2015
Bordered by sun-kissed pools, including two huge kids pools, two oversized Jacuzzis and more than 60 private plunge pools, unique octagonal shaped guest rooms and suites. Indoor Jacuzzis in every room, a second outdoor Jacuzzi in all of hotel's Preferred Club rooms and Suites and a large number of connecting rooms, gourmet cuisine dining options, fabulous bars and everything included in the Unlimited-Luxury package.

Already pre-approved by Preferred Hotels & Resorts. Complete with a state-of-the-art fitness centre, world-class spa, Mayan-themed Explorers Club for kids. This unique oceanfront pool area, surrounded by gardens, wooden decks and cabanas, scattered in various locations and levels features two Jacuzzis, two oversized kids pools, an outdoor theatre in the middle of a multilevel swimming pool and a stunning infinity pool overlooking the Caribbean, providing different environments to please all.

HONEYMOON & ANNIVERSARY PACKAGE:

-Bottle of Sparkling wine
-Fresh flowers in the room the day of the arrival
-Fruit plate.
-Champagne Breakfast in bed (Reservation must be made in advance with guest service).
-Slippers & bathrobes
-15% discount on all Spa treatments (products not included)
Please let us know before arrival that you require the Honeymoon Package and present a copy of your marriage certificate upon check in. The package is valid 2 months after wedding or anniversary date.

Terms & Conditions: From now until December 23rd, 2011, guests will be offered to play one complimentary round per person, per day at Playa Paraso golf course. The use of a cart is mandatory and there will be a charge of $49 per person in a shared cart*
From now thru October 30th, 2010 tee times scheduled before 2:30 pm are surcharged at $35 per person, plus $35 for the cost of the cart *. From October 31st thru April 3rd, 2011, tee times scheduled before 1:30 pm are surcharged at $40 usd per person, plus $49usd for the cost of the cart. From April 4th, 2011 thru December 23rd, 2011, tee times scheduled before 2:30 pm are surcharged at $40 per person, plus $49 for the cost of the cart.* Guests will have access to the complimentary on-course food and beverage service provided by Playa Paraso. Guests must arrange their tee time in advance with the resort concierge and provide a credit card when doing so. If guests wish to cancel or reschedule their tee time, they must do so at least 24 hours in advance to avoid a $100 usd no-show penalty per person which will be charged by the hotel to the credit card they have provided. The concierge will then issue guests a coupon, which will grant them access to the golf course. Tee times will be subject to availability. Men's Dress Code: Collared shirts and mid-thigh (non denim) length shorts. Women's Dress Code: Appropriate golf attire, no bathing suits. Re-rounds to be confirmed at the golf course upon availability at the end of each of the scheduled rounds with the applicable charges t the available tee time. Non golfing riders fee of $49 usd per person, subject to cart availability*. Shoe rentals are $20 usd per person*. Brand name Rental Equipment at $40 usd per person. Right and left handed steel and graphite equipment available for men & women*. Driving range charges are $7 usd per small bucket and $10 for large bucket of practice golf balls*.
Restrictions apply and the offer is subject to change at any time. * Indicates charges and fees to be paid by the guest at the Golf Course.

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Dreams Riviera Cancun Resort and Spa - All Inclusive Rooms

PREMIUM DELUXE TROPICAL & GARDEN VIEW
Octagonal premium rooms tastefully decorated in a contemporary Mexican style with marble floors and four station bathrooms, finely appointed with luxury amenities and having an indoor Jacuzzi with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, mini-bar refreshed daily with soft drinks, bottled water and beer. Spacious balcony or terrace perfect for relaxing, sunbathing or dining in with 24-hour room service.
PREMIUM DELUXE WITH PLUNGE POOL
Octagonal premium rooms tastefully decorated in a contemporary Mexican style with Plunge Pool at the terrace area, marble floors and four station bathrooms, finely appointed with luxury amenities and having an indoor Jacuzzi with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, mini-bar refreshed daily with soft drinks, bottled water and beer. Spacious terrace with plunge pool perfect for relaxing, sunbathing or dining in with 24-hour room service.
PREFERRED CLUB PREMIUM OCEAN FRONT WITH OUTDOOR JACUZZI
Octagonal premium ocean front rooms tastefully decorated in a contemporary Mexican style with marble floors and four station bathrooms, finely appointed with luxury amenities and having an indoor and outdoor Jacuzzis with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, upgraded mini bar and bath amenities, private Preferred Club Lounge, Preferred status and amenities, concierge, daily continental breakfast service in Preferred lounge, afternoon hot and cold hors d'oeuvres, desserts & fine liquors in lounge, daily newspaper in room, Spacious terrace with outdoor Jacuzzi, 24-hour room service.
PREFERRED CLUB PREMIUM OCEAN FRONT WITH OUTDOOR JACUZZI & PLUNGE POOL
Octagonal premium ocean front rooms decorated in a contemporary Mexican style with marble floors and four station bathrooms, appointed with luxury amenities and having an indoor and outdoor Jacuzzis with aromatherapy PLUS a Plunge pool, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, upgraded mini bar and bath amenities, private Preferred Club Lounge, Preferred status and amenities, concierge, daily continental breakfast service in Preferred lounge, afternoon hot and cold hors d'oeuvres, desserts & fine liquors in lounge, daily newspaper in room, spacious terrace with outdoor Jacuzzi and plunge pool, 24-hour room service.
PREMIUM DELUXE OCEAN VIEW
Octagonal premium rooms tastefully decorated in a contemporary Mexican style with marble floors and four station bathrooms, finely appointed with luxury amenities and having an indoor Jacuzzi with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, mini-bar refreshed daily with soft drinks, bottled water and beer. Spacious balcony or terrace perfect for relaxing, sunbathing or dining in with 24-hour room service.
PREFERRED CLUB PREMIUM OCEAN VIEW W/ EXTERIOR JACUZZI
Octagonal premium rooms decorated in a contemporary Mexican style with marble floors and four station bathrooms, appointed with luxury amenities and having an indoor and outdoor Jacuzzis with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, upgraded mini bar and bath amenities, private Preferred Club Lounge, Preferred status and amenities, concierge, daily continental breakfast service in Preferred lounge, afternoon hot and cold hors d'oeuvres, desserts & fine liquors in lounge, daily newspaper in room, in-room internet access, Spacious balcony or terrace with outside Jacuzzi, 24-hour room service.
PREFERRED CLUB PREMIUM OCEAN VIEW W/ EXTERIOR JACUZZI & PLUNGE POOL
Octagonal premium rooms decorated in a contemporary Mexican style with marble floors and four station bathrooms, appointed with luxury amenities and having an indoor and outdoor Jacuzzis with aromatherapy, PLUS a Plunge pool one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, upgraded mini bar and bath amenities, private Preferred Club Lounge, Preferred status and amenities, concierge, daily continental breakfast service in Preferred lounge, afternoon hot and cold hors d'oeuvres, desserts & fine liquors in lounge, daily newspaper in room, Spacious terrace with outdoor Jacuzzi and Plunge Pool, 24-hour room service.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Fitness Center
Spa
Night club
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Doctor on call
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

World Cafe
Air Conditioned Hotel's main casual themed restaurant featuring a variety of local and international cuisine, served in a buffet style Breakfast: 7:00 am -11:00 am .Lunch: 12:30 pm - 3-00 pm Dinner: 6:00 pm - 10-30 pm.Dress code: Breakfast and Lunch: Informal- Dinner: Casual .Seating Capacity 250
Portofino
Exploring the flavors of the Mediterranean and Italian cuisine-Dress code: Casual elegance - neat attire - long pants for men Approximate seating capacity 80. Dinner only, la carte from 6:00 pm -10:30 pm
El Patio
Authentic a la carte Mexican restaurant with the aromas and flavors of this traditional cuisine-Air conditioned la carte dinner: 6:00 pm - 10-30 pm. Seating capacity - 120.Dress code: Casual
Himitsu
Specializing in Pan-Asian cuisine Dress code: Casual elegance - neat attire -long pants for men Approximate seating capacity 120. Dinner only, la carte from 6:00 pm - 10:30 pm
Oceana
Offers a variety of a la carte fresh grilled local and international seafood specialties a la carte breakfast: 10:00 am - 12:00pm Lunch Snack Bar: 12:00 pm-6:00pm. la carte dinner: 6:00 pm -10-30 pm. Seating capacity - 100.Dress code: Breakfast and Lunch: Informal- Dinner: Casual
Seaside Grill
la carte steak house in the evening Dress code: Casual Approximate seating capacity 120.Dinner: a la carte 6:30 pm -11:00 pm
Bordeaux
A la carte French cuisine served in a romantic setting with wine cellar Dress code: Casual elegance - neat attire - long pants for men Seating capacity: 80. Dinner: 6:00 pm -10:30 pm
Barefoot Grill
Grilled snacks and American food favorites next to the swimming pool Open from 10:00 am to 6:00 pm
Coco Cafe
Hot and cold coffee specialties and gourmet bakery located at the Central deck area Open from 7:00 am to 9:00 pm

Hotel Policies

Check-in:
0300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (133)

Ratings and reviews for Dreams Riviera Cancun Resort and Spa - All Inclusive

Overall score

4.2 / 5
5.01.0
133 out of 133
Amenities:
4.3
Cleanliness:
4.6
Hotel staff:
4.5
Comfort:
4.5
Location:
4.2
Value:
4.3

84% would recommend to a friend.

Sort by:
Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Rene T.
Business
N/A
Jan 24, 2015

Trip

The room was very nice so where the accommodations in the room, the view from the room was nice, the room service was nice for a late night snack, the food in the specialty restaurants could've been a little bit more special.The grounds were kept up nicely. The spa I was nice to

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Lora D.
Business
N/A
Jan 19, 2015

Awesome Vacation

This was the 1st time to Cancun, and I couldn't have picked a better place to stay. Everything and Everyone surpassed my expectations. I've stayed at Dreams Puerto Vallarta and loved it, so I decided to stay with the Dreams property for Cancun. I highly recommend this resort. The Food & Staff were extraordinary.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Take the extra time to go to 5th Ave. In Playa Del Carmen. You can rent a taxi from the hotel and they wait for you for 3 hours while you shop or sightsee. It's about a half hour too and from, so total 4 hours and cost is $90.00 USD

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Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Melissa
Business
N/A
Jan 9, 2015

Love this resort!

This was my 4th time visiting Dreams Riviera Cancun and it never disappoints. From the daily activities with a great entertainment staff to numerous dining options in the evening it was a great time. The evening entertainment wasn't as extravagant as prior years but it was still great. We had one afternoon of non-stop rain and the entertainment staff moved all activities to the lobby to keep everyone entertained. Great for families, friends & couples.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Joseph S.
Business
N/A
Dec 29, 2014

Dreams Riviera Does Not Dissapoint

Lives up to the Dreams Brand. Great location, restaurants, pool, beach and service. We actually switched to this Dreams from the newly opened one Dreams Sands because of negative reviews and glad we did. Only thing to watch is when it rains, the steps and flooring becoming extremely slippery and it is very easy to take a fall and get hurt. Other than that had a great time

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Mrs.I
Business
N/A
Dec 29, 2014

Perfect Destination Wedding

Although I was not impressed with the room itself everything else was great. We payed for the plunge pool upgrade but was not able to use it once because our room was not facing the sun so the water was freezing. I was supposed to get a free upgrade for having my wedding here but was not able to because of availability. For the past 7 years we have been doing a family trip to an all inclusive and we felt because this is a smaller resort the food was better with the exception of the Mexican restaurant. The activities and night life have been the best so far. I would recommend this resort but don't pay extra for an upgrade it really isn't worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

3
5.01.0
stranu2
Business
N/A
Dec 29, 2014

Family Wedding

My husband and I went on this trip for a family wedding. Overall they decorated the wedding beautifully and the services we received were one of the best I've encountered. The resort was a little small and there were limited activities/amenities. The food was just okay. The only thing I would like to see an improvement on is the food quality.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Even though it says it's "all inclusive" doesn't mean tip is not necessary. You need to still bring some money to tip the hardworking employees on the resort.

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Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Jameson M.
Business
Plantation
Dec 29, 2014

Awesome Getaway

First time at an all inclusive resort in Mexico. Will definitely be back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Fabricio Z.
Business
N/A
Dec 29, 2014

pretty good family trip

Hotel staff were excellent. Food was great but ate at the Mexican restaurant and think we may have gotten food poisoning. All other restaurants were good. Room was nice but small, and no privacy in bathroom at all if you are feeling ill like we were. We upgraded to preferred and would not recommend it compared to others in our party that booked we did not notice the difference in privelage other than ocean view. My cousins wedding was that week and the ceremony had to be moved from the beach do to the rain and they did a great job with the ceremony and the reception everything was beautiful and good was great, the wedding planner did an amazing job. However they did not upgrade them with the wedding although it says upon availability nothing was available it didnt seem right although they spent alot money on the wedding and had a decent amount of guests. Also the suite for the groom before the night of the wedding was not available either so slightly dissapointing for them, luckily there was enough guests he spent the night with one of us. Overall we had a great time but am not sure i would be in a rush to return to this resort as this isnt our first time at an all inclusive and we have stayed at other resorts we prefer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Jameson M.
Business
Plantation
Dec 16, 2014

Awesome Getaway

First time at an all inclusive resort in Mexico. Will definitely be back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Mrs.I
Business
N/A
Dec 16, 2014

Perfect Destination Wedding

Although I was not impressed with the room itself everything else was great. We payed for the plunge pool upgrade but was not able to use it once because our room was not facing the sun so the water was freezing. I was supposed to get a free upgrade for having my wedding here but was not able to because of availability. For the past 7 years we have been doing a family trip to an all inclusive and we felt because this is a smaller resort the food was better with the exception of the Mexican restaurant. The activities and night life have been the best so far. I would recommend this resort but don't pay extra for an upgrade it really isn't worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
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