$279 Avg/night
Rate and special offer based on Check-in: Jul 4, 2015 Check-out: Jul 6, 2015

Blue Bay Grand Esmeralda - All Inclusive

4 stars
View map of Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710

Hotel Overview

Reviewer score
3.8
out of 5
367 reviews
Easter Vacation

We had a great time, it was our 5th time at Bluebay! They are very accomodating (we asked for a... See full review

  • Max
  • Jun 19, 2015
AWESOME TRIP

We truly loved our stay, will be coming back to blue bay. Very modern hotel, great staff,... See full review

  • MERCEDES A.
  • Jun 12, 2015
The Blue Bay Group's Mayan Riviera resort, the Blue Bay Grand Esmeralda, places guests in a Mexican-Caribbean paradise, framed by Mayan-style thatched roofs with decorative wood carvings accenting the rooms. Amazingly blue water flows up to meet rugged inlets and white sand beaches directly in front of the Blue Bay Grand, where guests can enjoy the equally clear water of the oceanfront pool, or opt for more intense activities like horse-riding, archery or kayaking. Grownups can dine in peace on traditional Mexican pozole at Don Isi restaurant, while little ones have their video-gaming and playground needs met at the Kids Club.
Location
The all-inclusive Blue Bay Grand Esmeralda is located eight miles north of the town of Playa del Carmen on the Riviera Maya coast of Mexico. Drive a few minutes north of the resort to Tres Rios Ecopark to witness, firsthand, lush mangroves, sink-hole caves and untouched coastline characteristic of the Riviera Maya. When the sun sets, visitors can head down to Playa del Carmen to sample the Latino-infused sounds of hotspots like Mambo Cafe.
Highlights
  • 986 guestrooms
  • 5 restaurants: Festival Restaurant, L'Atelier, Don Isi, Di Rossi, Jaal-Haa
  • Lounge bar
  • Pool
  • Fitness center
  • Spa
  • Free Wi-Fi 
  • Conference and event facilities: up to 650 people
Policies
If you have a day to spare, take a trip out to one of the Riviera's islands, such as Cozumel, off the coast of Playa del Carmen.

One of the best snorkeling destinations in the Caribbean, this island is also home to the ancient Mayan ruins of San Gervasio, and the colonial architecture of the island's capital, San Miguel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Blue Bay Grand Esmeralda - All Inclusive Rooms

Deluxe Garden View
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Gold Deluxe Garden View Room
1 king bed or 2 double beds.32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Direct-dial phone with voice mail. Hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe. Private and personalized check in, personalized welcome letter from the General Manager, 1 bottle of red wine upon arrival, fruit plate upon arrival, fresh beach towels in the room upon arrival, daily stocked mini bar, complimentary WiFi access for the entire stay, 15% discount on all SPA treatments only (no products and not combinable), 1 complimentary access to the water circuit of the SPA (per person per stay, not combinable) and farewell courtesy from the Management.
Gold Deluxe Partial Ocean View Room
1 king bed or 2 double beds.32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Direct-dial phone with voice mail. Hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe. Private and personalized check in, personalized welcome letter from the General Manager, 1 bottle of red wine upon arrival, fruit plate upon arrival, fresh beach towels in the room upon arrival, daily stocked mini bar, complimentary WiFi access for the entire stay, 15% discount on all SPA treatments only (no products and not combinable), 1 complimentary access to the water circuit of the SPA (per person per stay, not combinable) and farewell courtesy from the Management.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.8 / 5
5.01.0
367 out of 367
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4.1
Location:
3.9
Value:
4.2

83% would recommend to a friend.

Sort by:
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

3
5.01.0
EZEQUIEL S.
Business
N/A
Jun 23, 2015

Family Vacation

The hotel not meet my expectations , beach not good, service not good

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Max
Business
N/A
Jun 19, 2015

Easter Vacation

We had a great time, it was our 5th time at Bluebay! They are very accomodating (we asked for a room change closer to the main pool-they changed it the next morning like they had promised). The food was outstanding!! We got to Riviera Maya twice a year, and it is the hotel with the best food. The rooms were very clean. Overall, it was a fantastic hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
MERCEDES A.
Business
Queens Village
Jun 12, 2015

AWESOME TRIP

We truly loved our stay, will be coming back to blue bay. Very modern hotel, great staff, food,amazing pool

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Weegee
Business
Santa Fe
Jun 2, 2015

Pretty good

The beach is dredged in and a little sketchy, but the hotel is beautiful, the food is plentiful, and it's very relaxing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
michael s.
Business
Jersey City
May 6, 2015

Good trip

The place was fun an relaxing but the wireless internet was very week

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

3
5.01.0
Aleyaine
Business
Hialeah
May 5, 2015

COUPLE'S TRIP

overall experience is OK... clean rooms, nice pool, the beach is ok but don't expect crystal clear water, the night shows were not so good and there is no bar, music or entertainment in the lobby. recommended if you have a limited budget otherwise go somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Paul E.
Business
New York
May 1, 2015

Great place

The grounds are nice and large but they have a cart shuttle if you don't feel like walking. Not far away is a cenote river that dumps into the sea. It is highly recommended. To get there go down to the beach and facing the ocean make a left and walk about about half a kilometer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Rodrigo A.
Business
Palatine
Apr 27, 2015

Great stay, we love this resort

Overall Blue Bay is a great resort and service in general is great. Unfortunately a couple incidents happened when we arrived such as the front desk personnel treating in a not so politely manner. Then we had to walk carrying our luggage and kids for about a mile to our room. the rest of our stay was pleasant and had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Lucy and Eddy
Business
N/A
Apr 24, 2015

Perfect Family Vacation

we've been to blue bay many times in the past years and this trip was the most amazing one ever! The room is perfect and clean, with a great top floor ocean view, staff are amazingly friendly, food is excellent, even the water are clear and crystal with beautiful white sand without seaweed! we had 10 days of paradise with great sunny weather, absolutely nothing to complain about!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Juan M.
Business
north las vegas
Mar 10, 2015

Amazing

Great experience! Great staff and the food was delicious.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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