$279 Avg/night
Rate and special offer based on Check-in: Jul 9, 2015 Check-out: Jul 12, 2015

Blue Bay Grand Esmeralda - All Inclusive

4 stars
View map of Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710

Hotel Overview

Reviewer score
3.8
out of 5
368 reviews
Easter Vacation

We had a great time, it was our 5th time at Bluebay! They are very accomodating (we asked for a... See full review

  • Max
  • Jun 19, 2015
AWESOME TRIP

We truly loved our stay, will be coming back to blue bay. Very modern hotel, great staff,... See full review

  • MERCEDES A.
  • Jun 12, 2015
The Blue Bay Group's Mayan Riviera resort, the Blue Bay Grand Esmeralda, places guests in a Mexican-Caribbean paradise, framed by Mayan-style thatched roofs with decorative wood carvings accenting the rooms. Amazingly blue water flows up to meet rugged inlets and white sand beaches directly in front of the Blue Bay Grand, where guests can enjoy the equally clear water of the oceanfront pool, or opt for more intense activities like horse-riding, archery or kayaking. Grownups can dine in peace on traditional Mexican pozole at Don Isi restaurant, while little ones have their video-gaming and playground needs met at the Kids Club.
Location
The all-inclusive Blue Bay Grand Esmeralda is located eight miles north of the town of Playa del Carmen on the Riviera Maya coast of Mexico. Drive a few minutes north of the resort to Tres Rios Ecopark to witness, firsthand, lush mangroves, sink-hole caves and untouched coastline characteristic of the Riviera Maya. When the sun sets, visitors can head down to Playa del Carmen to sample the Latino-infused sounds of hotspots like Mambo Cafe.
Highlights
  • 986 guestrooms
  • 5 restaurants: Festival Restaurant, L'Atelier, Don Isi, Di Rossi, Jaal-Haa
  • Lounge bar
  • Pool
  • Fitness center
  • Spa
  • Free Wi-Fi 
  • Conference and event facilities: up to 650 people
Policies
If you have a day to spare, take a trip out to one of the Riviera's islands, such as Cozumel, off the coast of Playa del Carmen.

One of the best snorkeling destinations in the Caribbean, this island is also home to the ancient Mayan ruins of San Gervasio, and the colonial architecture of the island's capital, San Miguel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Blue Bay Grand Esmeralda - All Inclusive Rooms

Deluxe Garden View
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Gold Deluxe Garden View Room
1 king bed or 2 double beds.32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Direct-dial phone with voice mail. Hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe. Private and personalized check in, personalized welcome letter from the General Manager, 1 bottle of red wine upon arrival, fruit plate upon arrival, fresh beach towels in the room upon arrival, daily stocked mini bar, complimentary WiFi access for the entire stay, 15% discount on all SPA treatments only (no products and not combinable), 1 complimentary access to the water circuit of the SPA (per person per stay, not combinable) and farewell courtesy from the Management.
Gold Deluxe Partial Ocean View Room
1 king bed or 2 double beds.32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Direct-dial phone with voice mail. Hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe. Private and personalized check in, personalized welcome letter from the General Manager, 1 bottle of red wine upon arrival, fruit plate upon arrival, fresh beach towels in the room upon arrival, daily stocked mini bar, complimentary WiFi access for the entire stay, 15% discount on all SPA treatments only (no products and not combinable), 1 complimentary access to the water circuit of the SPA (per person per stay, not combinable) and farewell courtesy from the Management.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.9 / 5
5.01.0
191 out of 368
Amenities:
3.8
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
4.2
Location:
4
Value:
4.3

84% would recommend to a friend.

Sort by:
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
jakes
Business
edmonton, ab
Mar 2, 2011

blue bay

it was great. amazing service. the grounds, buildings, and rooms were beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

try all the restaurants in the resort

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
JackLa
Business
New York
May 25, 2011

Beautiful Getaway

Spacious, relaxing, beautiful and great atmosphere hotel. Would love to start planning another vacation to this location and would definitely refer to friends and family.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
1Milton
Business
Miami,FL
Oct 29, 2011

Excellent Resort

Hurricane Rina arrived while we were at the resort. We didn't have to move to another location b/c the resort was safe enough. The resort management kept everybody well informed.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
pamela 2094
Business
Indialantic, FL, USA
Nov 19, 2011

Great resort for the money

We arrived November 8th through November 17th and enjoyed every moment of our stay at Blue Bay Esmeralda Resort The service was five star and the room was just beautiful and clean. The food was such a variety. From surf and turf to mussels. Just really a relaxing and stress free vacation! Would go back in a heart beat!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

just tell the sales help that your not interested in a polite way and they will not bother you.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Jsanc
Business
San Francisco, CA, USA
Dec 14, 2011

Great Hotel

The hotel was great we absolutely loved it we would definetly stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Katiem
Business
Langley, BC, Canada
Dec 31, 2011

Perfect for any occasion

This was the best vacation I ever had and my 5th time in mexico.Everything was better than I have ever experienced. The staff go over and above to help with anything and everything. The mini bar is fully restocked every day if u want any extra bottled water or anything they give it to u no questions asked. I went with my husband and 2 friends and ended up buying a vip membership. If u want an all inclusive hassle free trip that is very reasonably priced I would +++++ reccomend this hotel. The weddings r beautiful too!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Try all the ala carte restaraunts soo delicious!

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
missfoo24
Business
Portland, OR
Mar 1, 2012

I didn't want to leave...

My fiance and I along with two other couples stayed at Blue Bay for 8 days. We were beyond impressed with the resort, staff, and food. The staff goes out of their way to make you feel welcome and is beyond friendly. We didn't meet a crabby soul...everyone is so happy. The food options were outstanding, especially the dinner restaurants (a total of 7 to choose from). The drink service was consistent and plentiful and the hotel offered many different things to do. We will definitely be recommending Blue Bay and staying again in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
missfoo24
Business
Portland, OR
Mar 1, 2012

Loved this resort!

Had an excellent 8 day stay here this February. The staff was AMAZING. They were incredibly friendly and accomdating. Food was wonderful and at every restaurant and really felt like an elegant dining experience. Pools were excellent and drinks were generous. Will definitely recommend and go back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
RJtues
Business
Vancouver, BC, Canada
Mar 26, 2012

Dream getaway

The staff were amazing. They were ready to help with whatever we needed. They kept everything clean and fresh and stocked with supplies. There was never a shortage of food and supper had a different theme for each night of the week. I really enjoyed my stay and wish I could go back again. The only thing I would have changed was to have a small table and chairs inside the room and there was a slight odor in the room from the vegetation outside, but it was hardly noticeable most of the time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The public beaches at Playa del Carmen are even MORE fabulous than the ones at the beach. They are also usually busy, but it can be worth the trip.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
juana1630
Business
Minnesota, USA
Apr 26, 2012

A no-brainer.

Amazing! Wonderful food, beautiful beach, great shows, awesome staff... all at an unbeatable price. Would go back in a heartbeat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Try to use the hotel provided shuttle to get into town (Playa del Carmen) Otherwise a one way trip runs $1500 to $2000 pesos.

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