$167 Avg/night
Rate and special offer based on Check-in: Oct 16, 2014 Check-out: Oct 17, 2014

Blue Bay Grand Esmeralda - All Inclusive

4 stars
Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.8
out of 5
314 reviews
almost perfect

The personnel is very welcome, exelent food and beautiful pools including the SPA zone the only two... See full review

  • gabopani
  • Jun 3, 2014
family vacation

super, fantastic place, foo super, the service is the best See full review

  • RVR TRAVELERS
  • Apr 24, 2013
The Blue Bay Group's Mayan Riviera resort, the Blue Bay Grand Esmeralda, places guests in a Mexican-Caribbean paradise, framed by Mayan-style thatched roofs with decorative wood carvings accenting the rooms. Amazingly blue water flows up to meet rugged inlets and white sand beaches directly in front of the Blue Bay Grand, where guests can enjoy the equally clear water of the oceanfront pool, or opt for more intense activities like horse-riding, archery or kayaking. Grownups can dine in peace on traditional Mexican pozole at Don Isi restaurant, while little ones have their video-gaming and playground needs met at the Kids Club.
Key facts
  • 986 guestrooms
  • 5 restaurants: Festival Restaurant, L'Atelier, Don Isi, Di Rossi, Jaal-Haa
  • Lounge bar
  • Pool
  • Fitness center
  • Spa
  • Free Wi-Fi 
  • Conference and event facilities: up to 650 people
Neighborhood
The all-inclusive Blue Bay Grand Esmeralda is located eight miles north of the town of Playa del Carmen on the Riviera Maya coast of Mexico. Drive a few minutes north of the resort to Tres Rios Ecopark to witness, firsthand, lush mangroves, sink-hole caves and untouched coastline characteristic of the Riviera Maya. When the sun sets, visitors can head down to Playa del Carmen to sample the Latino-infused sounds of hotspots like Mambo Cafe.
Hints and tips
If you have a day to spare, take a trip out to one of the Riviera's islands, such as Cozumel, off the coast of Playa del Carmen.

One of the best snorkeling destinations in the Caribbean, this island is also home to the ancient Mayan ruins of San Gervasio, and the colonial architecture of the island's capital, San Miguel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.7003 -87.0132
Area served
BlueBay Grand Esmeralda is located on the Mayan Riviera, close to the town of Playa del Carmen.
Nearby airports
45-minute drive south of Cancun International Airport (CUN).
Area description
Blue Bay Grand Esmeralda, is a hotel in Playa del Carmen, just 10 minutes by car to Playa del Carmen city and 50 minutes from Cancun downtown. The Resort is on the Yucatan Peninsula, close to some of Mexico's most important archaeological sites, allows guests the opportunity to explore the ruins at Chichen Itza, Tulum, Akumal, and Cob. Xcaret. Day trips and diving excursions to the nearby island of Cozumel can also be arranged.

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Blue Bay Grand Esmeralda - All Inclusive Rooms

Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Super Saver Category
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (314)

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.8 / 5
5.01.0
314 out of 314
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
3.9
Value:
4.2

83% would recommend to a friend.

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
RVR TRAVELERS
MIAMI, FL
Sep 11, 2012

FAMILY VACACIONES

GREAT RESORT TO BE IN VACATION, VERY RELAXING, GOOD FOOD AND DRINKS ARE SUPER.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
arlinemike
Sanford, Maine
Dec 19, 2012

Very Surprised

After reading all the reviews I was a little nervous since we have been to several resorts in Mexico and never had a bad experience, we just wanted to try yet another new place. The weather in December was beautiful as was the resort. We ended up ugrading to an oceanfront room since there was one available, well worth it. Enjoyed every moment out on the balcony in the am and pm. The resort is smaller than ones that we have been to in the past but that was great. We never even bothered with the specialty restaurants since we found the buffet to be great. Very intimate seating and great service. The beach sand is beautiful. The water is a little cloudy this time of year probably because of the rougher water but don't let it keep you out of it, when you walk in you can see that it is just a little cloudy but it is smooth sand below. My husband and I loved and it would definitly return. The staff was GREAT!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Vancouver, BC, Canada
Nov 11, 2010

Perfect Family Vacation

This was a great hotel to take the family. The staff were second to none. The food was great. The rooms were very clean. The Hotel was really comfortable with great free entertainment. If you are looking for snorkeling adventures, you won't find it at the shoreline at this hotel or at 98% of other hotels in the Maya Riviera. You really need to go on tours for that. No joke. Overall, would recommend Blue Bay Grand Esmerelda Hotel to families. If you are a party person, go to Cancun, that's where all the action is.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
jakes
edmonton, ab
Mar 2, 2011

blue bay

it was great. amazing service. the grounds, buildings, and rooms were beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

try all the restaurants in the resort

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
BB3
Blane, WA
Oct 27, 2010

Nice place

Nice hotel with extremely friendly and efficient staff. I Like it more than couple other 5 and 5+ stars hotels - Blue Bay has less frills as only 3 kinds of fish, it is 4,5 star, but worth every penny.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: In Hotel

Prices in the hotel stores are very reasonable and jewelry store is very good.

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
RVR TRAVELERS
MIAMI, FL
Apr 24, 2013

family vacation

super, fantastic place, foo super, the service is the best

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Thank you for your feedback!
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Lorie D
Miami, FL
Oct 31, 2010

Wonderful !!!

Blue Bay Grand Esmeralda was really fantastic. I usually dont write any comments only when its really great or when its really bad. In this case it was Fantastic ! It was my first time in Mexico with my Mom and it couldn't be better. The staff were extremely nice and extremely helpful. The hotel has everything you would expect from a 5 star resort. The food was great, the rooms were a great size pool area was beutiful and they are fairly eco friend has they have tried to preverse some of the mangroves around the area so you might see so native wildlife. The only down side was that the beaches aren't that nice as they are around a mangrove area even if you see the staff constanly cleaning the beach. For breath taking beach go to Tulum! As for advise, try to get reservation for their restaurant just to give you a another experience than the buffet which also great but a nice sit down dinner is better. Cant wait for my next vacation in which I will be returning to BBGE :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

As for advise, I would recommend to rent a car since it a bit far from the airport and its great to visit Playa del Carmen, Cenotes and other Mayan ruins around the area.

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
RJtues
Vancouver, BC, Canada
Mar 26, 2012

Dream getaway

The staff were amazing. They were ready to help with whatever we needed. They kept everything clean and fresh and stocked with supplies. There was never a shortage of food and supper had a different theme for each night of the week. I really enjoyed my stay and wish I could go back again. The only thing I would have changed was to have a small table and chairs inside the room and there was a slight odor in the room from the vegetation outside, but it was hardly noticeable most of the time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

The public beaches at Playa del Carmen are even MORE fabulous than the ones at the beach. They are also usually busy, but it can be worth the trip.

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
The Mexico People
Milwaukee, WI
Nov 30, 2010

Another Great Vacation

This was our second trip to the Blue Bay Grand Esmeralda. Like the last trip, the food was great,(gained 6 lbs) The staff was happy and helpfull. The cocktails were cold, the room was clean, and the nightly shows were entertaining. The only thing I didn't like was that we had to go home. We are already talking about another trip to the Esmeralda.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Make sure you try the seafood resturant, and order the surf and turf. The Lobster is tastie and the steak will melt in your mouth. The steak is also great at the Steak House, and the Italian resturant. If you are there long enough, try all the different resturants.

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
pamela 2094
Indialantic, FL, USA
Nov 19, 2011

Great resort for the money

We arrived November 8th through November 17th and enjoyed every moment of our stay at Blue Bay Esmeralda Resort The service was five star and the room was just beautiful and clean. The food was such a variety. From surf and turf to mussels. Just really a relaxing and stress free vacation! Would go back in a heart beat!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Not Applicable

just tell the sales help that your not interested in a polite way and they will not bother you.

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