Blue Bay Grand Esmeralda - All Inclusive

4 stars
Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.8
out of 5
322 reviews
Great getaway

Amazing vacation, always great service, I live to go to Cancun, Riviera Maya. The beach was not... See full review

  • Family Vacation Lovers
  • Nov 18, 2014
Fantastic romantic getaway

I have been to Mexico plenty of times and this is in my top 3 of hotels in the area. We were... See full review

  • Mrs Fancy Pants
  • Oct 21, 2014
The Blue Bay Group's Mayan Riviera resort, the Blue Bay Grand Esmeralda, places guests in a Mexican-Caribbean paradise, framed by Mayan-style thatched roofs with decorative wood carvings accenting the rooms. Amazingly blue water flows up to meet rugged inlets and white sand beaches directly in front of the Blue Bay Grand, where guests can enjoy the equally clear water of the oceanfront pool, or opt for more intense activities like horse-riding, archery or kayaking. Grownups can dine in peace on traditional Mexican pozole at Don Isi restaurant, while little ones have their video-gaming and playground needs met at the Kids Club.
Key facts
  • 986 guestrooms
  • 5 restaurants: Festival Restaurant, L'Atelier, Don Isi, Di Rossi, Jaal-Haa
  • Lounge bar
  • Pool
  • Fitness center
  • Spa
  • Free Wi-Fi 
  • Conference and event facilities: up to 650 people
Neighborhood
The all-inclusive Blue Bay Grand Esmeralda is located eight miles north of the town of Playa del Carmen on the Riviera Maya coast of Mexico. Drive a few minutes north of the resort to Tres Rios Ecopark to witness, firsthand, lush mangroves, sink-hole caves and untouched coastline characteristic of the Riviera Maya. When the sun sets, visitors can head down to Playa del Carmen to sample the Latino-infused sounds of hotspots like Mambo Cafe.
Hints and tips
If you have a day to spare, take a trip out to one of the Riviera's islands, such as Cozumel, off the coast of Playa del Carmen.

One of the best snorkeling destinations in the Caribbean, this island is also home to the ancient Mayan ruins of San Gervasio, and the colonial architecture of the island's capital, San Miguel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Blue Bay Grand Esmeralda - All Inclusive Rooms

Super Saver Category
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.7003 -87.0132
Area served
BlueBay Grand Esmeralda is located on the Mayan Riviera, close to the town of Playa del Carmen.
Nearby airports
45-minute drive south of Cancun International Airport (CUN).
Area description
Blue Bay Grand Esmeralda, is a hotel in Playa del Carmen, just 10 minutes by car to Playa del Carmen city and 50 minutes from Cancun downtown. The Resort is on the Yucatan Peninsula, close to some of Mexico's most important archaeological sites, allows guests the opportunity to explore the ruins at Chichen Itza, Tulum, Akumal, and Cob. Xcaret. Day trips and diving excursions to the nearby island of Cozumel can also be arranged.

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (322)

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.8 / 5
5.01.0
322 out of 322
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
3.9
Value:
4.2

83% would recommend to a friend.

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
pinkie
Business
los angeles,CA
Aug 3, 2010

good hotel for the price

beach was not to good compared to Cancun proper. Food was good enough with excellent service, friendly staffs.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Vancouver, BC, Canada
Nov 11, 2010

Perfect Family Vacation

This was a great hotel to take the family. The staff were second to none. The food was great. The rooms were very clean. The Hotel was really comfortable with great free entertainment. If you are looking for snorkeling adventures, you won't find it at the shoreline at this hotel or at 98% of other hotels in the Maya Riviera. You really need to go on tours for that. No joke. Overall, would recommend Blue Bay Grand Esmerelda Hotel to families. If you are a party person, go to Cancun, that's where all the action is.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
jakes
Business
edmonton, ab
Mar 2, 2011

blue bay

it was great. amazing service. the grounds, buildings, and rooms were beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

try all the restaurants in the resort

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
JackLa
Business
New York
May 25, 2011

Beautiful Getaway

Spacious, relaxing, beautiful and great atmosphere hotel. Would love to start planning another vacation to this location and would definitely refer to friends and family.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
1Milton
Business
Miami,FL
Oct 29, 2011

Excellent Resort

Hurricane Rina arrived while we were at the resort. We didn't have to move to another location b/c the resort was safe enough. The resort management kept everybody well informed.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
pamela 2094
Business
Indialantic, FL, USA
Nov 19, 2011

Great resort for the money

We arrived November 8th through November 17th and enjoyed every moment of our stay at Blue Bay Esmeralda Resort The service was five star and the room was just beautiful and clean. The food was such a variety. From surf and turf to mussels. Just really a relaxing and stress free vacation! Would go back in a heart beat!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

just tell the sales help that your not interested in a polite way and they will not bother you.

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Jsanc
Business
San Francisco, CA, USA
Dec 14, 2011

Great Hotel

The hotel was great we absolutely loved it we would definetly stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Katiem
Business
Langley, BC, Canada
Dec 31, 2011

Perfect for any occasion

This was the best vacation I ever had and my 5th time in mexico.Everything was better than I have ever experienced. The staff go over and above to help with anything and everything. The mini bar is fully restocked every day if u want any extra bottled water or anything they give it to u no questions asked. I went with my husband and 2 friends and ended up buying a vip membership. If u want an all inclusive hassle free trip that is very reasonably priced I would +++++ reccomend this hotel. The weddings r beautiful too!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Try all the ala carte restaraunts soo delicious!

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Lovetotravel09
Business
Calgary, AB, Canada
Jan 3, 2012

Great Vacation

We stayed there Dec 17 - 27 and had a wonderful time. Restaurants are great, pool is nice and big, beach was wonderful and rooms were clean and comfortable. The resort is VERY big so if you have trouble walking don't go here; if you have a room near the beach you have to walk everynight up to lobby area for restaunrants and entertainment and if you have a room up by the lobby you have to walk to the beach and pool everyday. They do have trollies but not as often as you'd hope. The spa was awesome, would go back there for sure! Steak and seafood restaurant were our favourite. there is a language barrier with cleaners so if you have questions about anything ask your building concierge. Buliding 4 &5 is here you want to be! Steps to the beach :) would go back for sure

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Rosmil
Business
Calgary, AB, Canada
Jan 8, 2012

My vacations new year 2011-2012

It have been the best vacations my family and I have had, excellent food,drinks with a lot of choice, entretainment was outstanding with shows and live music, room confort perfect and cleanliess excellent which included arrengemnts made with towels and flowers that are masterpieces, it is also a hotel very safe, my congratulations for all the staff for the quality of their service. It is well located close to parks such as Xplore, Xcaret and Rio Secreto. Without any doubt I recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short drive from hotel

There are many tours for choosing you may buy at the hotel at the same price I would recommend, Xcaret and Rio secreto. The prices are exactly the same or even better since descounts apply for groups over 4 people, it is safe and includes transportation from/ to the hotel.

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