$160 Avg/night
Rate and special offer based on Check-in: Jun 25, 2013 Check-out: Jun 26, 2013

Blue Bay Grand Esmeralda - All Inclusive

4 stars
Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.9
out of 5
272 reviews
family vacation

super, fantastic place, foo super, the service is the best See full review

  • RVR TRAVELERS
  • Apr 24, 2013
Great Spring Break Trip

We stayed at this resort during the last week of March. This resort was the best 4-star I have... See full review

  • Spring Break 604
  • Mar 31, 2013
Luxury Caribbean beach resort with family and adult amenities
The Blue Bay Grand Esmeralda is located 35 minutes from the Cancun International Airport and just minutes from the beach town of Playa del Carmen. The resort sits on 180 acres of beachfront property that overlooks the blue waters of the Mayan reef. The resort's three- and four-story buildings combine contemporary, modern lines with glass walls and traditional thatched Mayan roofs. The resort boasts two swimming pools (with children's area), tennis courts, fitness center, kids club, a 7,200-square-foot world class spa with 12 treatment rooms. 
Highlights:
  • Large property
  • Kids club
  • World class spa
Rooms:

Expect simple, cleanly designed rooms with relaxing, neutral earth tones and colorful accents. Cream-colored marble bathrooms and floors, casual furnishing and dark wood details create a feeling of luxury. All rooms include balcony or terrace, satellite TV, air conditioning, mini-bar, coffee maker, iron and ironing board, hair dryer and alarm clock. Views of the garden or ocean, as well as non-smoking rooms, are available. Cribs are available at no extra cost but are subject to hotel availability.

Features:

Guests have access to the tennis courts and more than 30,000 square feet of swimming pools. Sports include squash, volleyball, basketball, biking, archery, horseback riding, kayaking and sailing. There's also an aquatic spinning class. In this unique class, the stationary bikes are places inside the pool for additional resistance. Don't forget about the kids while you're off having fun. The Kids Club features a nursery, mini-cafeteria, video games, playground and sports activities. Babysitters and Internet access are available for a fee. For a relaxing break, book an appointment in the world class spa (fees apply) and enjoy a massage, special treatment or some much needed alone time.

Transportation
  • Cancun International Airport (60 minutes)
Attractions
  • Playa del Carmen (8 mi/13 km)
  • Tulum pyramids (29 mi/48 km)
  • Cancun (50 mi/82 km)
Business­
  • 2,000 square foot convention center accommodates up to 700 guests
  • 2,7000 square foot auditorium seats up to 1,000 guests
  • Business center and concierge service available (fees apply)

Blue Bay Grand Esmeralda - All Inclusive Rooms

Super Saver Category
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.

Amenities

  • Wireless internet
  • FREE parking
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.7003 -87.0132
Area served
BlueBay Grand Esmeralda is located on the Mayan Riviera, close to the town of Playa del Carmen.
Nearby airports
45-minute drive south of Cancun International Airport (CUN).
Area description
Blue Bay Grand Esmeralda, is a hotel in Playa del Carmen, just 10 minutes by car to Playa del Carmen city and 50 minutes from Cancun downtown. The Resort is on the Yucatan Peninsula, close to some of Mexico's most important archaeological sites, allows guests the opportunity to explore the ruins at Chichen Itza, Tulum, Akumal, and Cob. Xcaret. Day trips and diving excursions to the nearby island of Cozumel can also be arranged.

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (272)

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.9 / 5
272 out of 272
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
3.9
Value:
4.3

86% would recommend to a friend.

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Review this hotel
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
Anonymous
ohio
Feb 14, 2010

just what I expected

The food at some of the restaurants need great improvement and so does the hotels method of booking reservations.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
Shopping tip: In Hotel

The hotel shopping was really great. They had better prices than Playa del Carmen. We took advantage of their shuttle service to Playa del Carmen.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
Toledosfinest
Toledo,Ohio
Feb 17, 2010

BlueBay Grand Esmeralda was wonderful !

Resort was spotless. Our Suite had 2 large LCD TV's, 2 Bathrooms,and a hot tub on the Balcony. We found the employees to always be friendly and helpful. We had some of the best food wh have ever had on any vacation. For the price we paid, this Hotel was a great pick.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: Not Applicable

Check out the Promo codes for different travel websites. We did a search and found that there are savings available if you take the time to look for them.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
DVMandMD
East Brunswick, NJ
May 30, 2010

Amazing week getaway!

We loved our hotel. The beach was gorgeous! WE were out in the ocean everyday and there were plenty of places to choose from by the pool or ocean. Great food selection, never had any problem getting a dinner reservation. The staff were AMAZING! So friendly and helpful! It was a week of frozen drinks, food, and beach and it was the perfect relaxing getaway my boyfriend and I needed!! Mexican and Steakhouse were our favorite restaurants with Oriential being our least favorite, but like I said, we were always happy. We had made to order omelets every morning for breakfast and it was perfect! Our room was very clean and always restocked. We were in building 3 which is down by the beach but it is only a 5 minute walk mAXIMUM up to the restaruants, sports bars, and lobby if you are relatively healthy and mobile. There were always carts running people back and forth too so if walking is difficult for you, I dont see why transportation around the complex would be a problem. WONDERFUL STAY!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
pinkie
los angeles,CA
Aug 3, 2010

good hotel for the price

beach was not to good compared to Cancun proper. Food was good enough with excellent service, friendly staffs.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
Gene Valgene
Houston, TX
Aug 17, 2010

Best bang for your buck!

Pros: - super friendly and accommodating staff - meticulous housekeeping - nice pool - great for families Cons: - beach isn't the prettiest

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Dining tip: Short walk from hotel

French restaurant (La Atelier) is the best. Be sure to make reservations a day in advance!

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
Math Teacher Smalley
Toledo, Ohio
Oct 4, 2010

AMAZING!!!

The Blue Bay Grand Esmeralda was an absolutley beautiful resort. The staff was very friendly, helpful, and efficient. The food was wonderful and the drinks just kept on coming. All inclusive is definately the way to go. Definatley take the trip to Playa de Carmen and see the CoCo Bongo show (the hotel package is a better deal then paying at the door). The night life in Playa de Carmen is also amazing and just a taxi ride away. I also heard the different sight seeing locations are beautiful but we did not have time to see them all. Again, Playa de Carmen a must see!!!! I would definately recommend Blue Bay Grand Esmeralda to anyone who is looking for a wonderful time in the Riviera Maya!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short drive from hotel

Playa de Carmen!!!

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
Anonymous
Tabernacle, NJ
Nov 11, 2010

Unbelievable Price - Thank U [...]

Service and people that work there are great. For those people that come from Europe, thats another story. Food and drink were plentiful. Weather was great even thought they predicted rain every day, which it did not. Excursions and trip into town was a great experience. Price from [...], unbelievable. Thank U

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Time-saving tip: Not Applicable

Don't get talked into doing time share tour. They say it takes 90 minutes. Four hours later I got up and left.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
Bllue Bay
Richboro, PA
Dec 16, 2010

My Cancun trip

Fantastic!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short drive from hotel

Gamaks

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
Anonymous
New York, NY
Oct 27, 2010

Great Experience

Excellent

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
Anonymous
Vancouver, BC, Canada
Nov 11, 2010

Perfect Family Vacation

This was a great hotel to take the family. The staff were second to none. The food was great. The rooms were very clean. The Hotel was really comfortable with great free entertainment. If you are looking for snorkeling adventures, you won't find it at the shoreline at this hotel or at 98% of other hotels in the Maya Riviera. You really need to go on tours for that. No joke. Overall, would recommend Blue Bay Grand Esmerelda Hotel to families. If you are a party person, go to Cancun, that's where all the action is.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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