Blue Bay Grand Esmeralda - All Inclusive ★★★★

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$276
avg/night
Rate and special offer based on
Check-in: Mar 1, 2016 Check-out: Mar 4, 2016

dburn

Would recommend Sat, Mar 2, 2013
Overall the resort was great, pool was great, staff was great, beach was great (better than many others on the same beach), food was good, drinks were a little weak. The only problems we really experienced were the lock on our door malfunctioned daily so we had to have the concierge reprogram it daily,( it was replaced on the fourth day of our trip and had to be reprogramed the next day) and we paid extra for the upgrade to a superior deluxe room which we never did receive. I would not recommend the dinner show. Over all it was a nice resort that we would like to use again.

| St. Louis, Missouri, USA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Very nice time with friends

Would recommend Tue, Feb 26, 2013
Nice hotel, buffet is OK, a la carte restorants are best. Servise a bit sluppy

Dining

make reservations ahead

| Phiiladelphia Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

great service great price

Would recommend Sun, Feb 17, 2013
We truly enjoyed our visit to Bluebay. The resort is gorgeous. The staff go out of their way to be helpful. The food is good and plentiful. This is a strong 4 star resort at a 3 star price. I have visited 8 different resorts in the Riviera and the staff friendliness exceeds all the others.. The swim-up room was heaven.

| Moncton New Brunswick Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Nice hotel

Would recommend Fri, Feb 15, 2013
The hotel was fine. traveling rep was never on time and I wasted alot of time wating for O- traveling rep. to confirm trips.

| ohio Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 5 /5

Nice Resort

Would recommend Thu, Feb 14, 2013
Just returned from a great week! Found some of the previous reviews complaints to be valid only in certain parts of the resort. We stayed in building 8 and had no problems. The beach is as described, but the lagoon is wonderful. The market area is very easy to get to via the shuttle, approximately 20 mins away from the resort......All in all, thoroughly enjoyed our stay

Attractions

We took the shuttle to Playa Del Carmen to the public beach and ferry to Cozumel, spent time in the markets and malls. Also took a Tevo from the main gate to Cancun, approx. 30 mins and enjoyed the malls, markets and beaches there. Explore attraction was wonderful.

| Milwaukee, WI Singles

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 4 /5

Fabulous relaxing time

Would recommend Thu, Feb 14, 2013
My friend and I spend eight days at the Blue Bay grand Esmeralda and what a fantastic time we had! The staff were very friendly and helpful and they certainly made our stay most enjoyable. The food was also very good....I gained seven pounds!!! This was one of our most relaxing vacation. A sincere thank you to Alberto, who was always attentive to us at breakfast. Thank you Gina and Genny at Circe One. And to Francisco Miranda for giving me my first taste of Bailey's. Much apologies for not remembering the other staff member's names, who also contributed to making our trip memorable. We really enjoyed our vacation and we want to say 'thank you, Blue Bay". We look forward to seeing you again. Lorraine.

Shopping hint

You must go to 5th Avenue in Playa Del Carmen. Good shopping and very safe.

| Brampton, Ontario Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Not for family

Would not recommend Sun, Feb 10, 2013
never come back again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

| NewJersey Couples

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 2 /5

This is a must!

Would recommend Sat, Feb 9, 2013
The hotel was beautiful, clean and comfortable. transportation from buildings to the beach if further - wow! The food was so good, no need to stress booking for a specialized À La Carte restaurant, the buffet offered various types of meals from different countries - it was the best we had in years! The best part was the people: each employee of the resort was not only nice but sincerely dedicated to ensure we had a wonderful experience and we sure did! The only little cloud over a sunny sky was the beach. The portion of the beach right in front of the resort is not the best place to take a swin in the ocean but it is easy to forget when All the rest is so Perfect!

| Quebec City, Canada Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 5 /5

Great resort!

Would recommend Thu, Feb 7, 2013
This was a nice friendly, fun resort. The food was great!! We recommend the steak and seafood restaurants! The margaritas at the Mexican restaurant were not that bad either! The room accommodations were nice, clean, and updated. No chairs available to sit in room, only the bed. Pool area was very nice, relaxing with many chair options! Bathrooms around pool need much work! Only one functioning with the rest out of order with long lines-opted to walk back to room instead!!! Beach front nice enough with lagoon near by. Enjoy!

| Riveria Maya Family

4 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Very good getaway...

Would recommend Mon, Feb 4, 2013
Very clean and quiet hotel but don't relay from hotel stuff wakeup call if you have to leave hotel early in the morning ,you must relay on your self.

| Chicago IL Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5