$155 Avg/night
Rate and special offer based on Check-in: Jun 7, 2013 Check-out: Jun 9, 2013

Blue Bay Grand Esmeralda - All Inclusive

4 stars
Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.9
out of 5
269 reviews
family vacation

super, fantastic place, foo super, the service is the best See full review

  • RVR TRAVELERS
  • Apr 24, 2013
Great Spring Break Trip

We stayed at this resort during the last week of March. This resort was the best 4-star I have... See full review

  • Spring Break 604
  • Mar 31, 2013
Luxury Caribbean beach resort with family and adult amenities
The Blue Bay Grand Esmeralda is located 35 minutes from the Cancun International Airport and just minutes from the beach town of Playa del Carmen. The resort sits on 180 acres of beachfront property that overlooks the blue waters of the Mayan reef. The resort's three- and four-story buildings combine contemporary, modern lines with glass walls and traditional thatched Mayan roofs. The resort boasts two swimming pools (with children's area), tennis courts, fitness center, kids club, a 7,200-square-foot world class spa with 12 treatment rooms. 
Highlights:
  • Large property
  • Kids club
  • World class spa
Rooms:

Expect simple, cleanly designed rooms with relaxing, neutral earth tones and colorful accents. Cream-colored marble bathrooms and floors, casual furnishing and dark wood details create a feeling of luxury. All rooms include balcony or terrace, satellite TV, air conditioning, mini-bar, coffee maker, iron and ironing board, hair dryer and alarm clock. Views of the garden or ocean, as well as non-smoking rooms, are available. Cribs are available at no extra cost but are subject to hotel availability.

Features:

Guests have access to the tennis courts and more than 30,000 square feet of swimming pools. Sports include squash, volleyball, basketball, biking, archery, horseback riding, kayaking and sailing. There's also an aquatic spinning class. In this unique class, the stationary bikes are places inside the pool for additional resistance. Don't forget about the kids while you're off having fun. The Kids Club features a nursery, mini-cafeteria, video games, playground and sports activities. Babysitters and Internet access are available for a fee. For a relaxing break, book an appointment in the world class spa (fees apply) and enjoy a massage, special treatment or some much needed alone time.

Transportation
  • Cancun International Airport (60 minutes)
Attractions
  • Playa del Carmen (8 mi/13 km)
  • Tulum pyramids (29 mi/48 km)
  • Cancun (50 mi/82 km)
Business­
  • 2,000 square foot convention center accommodates up to 700 guests
  • 2,7000 square foot auditorium seats up to 1,000 guests
  • Business center and concierge service available (fees apply)

Blue Bay Grand Esmeralda - All Inclusive Rooms

Super Saver Category
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.

Amenities

  • Wireless internet
  • FREE parking
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.7003 -87.0132
Area served
BlueBay Grand Esmeralda is located on the Mayan Riviera, close to the town of Playa del Carmen.
Nearby airports
45-minute drive south of Cancun International Airport (CUN).
Area description
Blue Bay Grand Esmeralda, is a hotel in Playa del Carmen, just 10 minutes by car to Playa del Carmen city and 50 minutes from Cancun downtown. The Resort is on the Yucatan Peninsula, close to some of Mexico's most important archaeological sites, allows guests the opportunity to explore the ruins at Chichen Itza, Tulum, Akumal, and Cob. Xcaret. Day trips and diving excursions to the nearby island of Cozumel can also be arranged.

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (269)

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.9 / 5
269 out of 269
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4
Value:
4.3

86% would recommend to a friend.

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
last try at nickname
ohio
Feb 15, 2013

Nice hotel

The hotel was fine. traveling rep was never on time and I wasted alot of time wating for O- traveling rep. to confirm trips.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Cooliegirl
Brampton, Ontario
Feb 14, 2013

Fabulous relaxing time

My friend and I spend eight days at the Blue Bay grand Esmeralda and what a fantastic time we had! The staff were very friendly and helpful and they certainly made our stay most enjoyable. The food was also very good....I gained seven pounds!!! This was one of our most relaxing vacation. A sincere thank you to Alberto, who was always attentive to us at breakfast. Thank you Gina and Genny at Circe One. And to Francisco Miranda for giving me my first taste of Bailey's. Much apologies for not remembering the other staff member's names, who also contributed to making our trip memorable. We really enjoyed our vacation and we want to say 'thank you, Blue Bay". We look forward to seeing you again. Lorraine.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short drive from hotel

You must go to 5th Avenue in Playa Del Carmen. Good shopping and very safe.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Carib Vacationier
Milwaukee, WI
Feb 14, 2013

Nice Resort

Just returned from a great week! Found some of the previous reviews complaints to be valid only in certain parts of the resort. We stayed in building 8 and had no problems. The beach is as described, but the lagoon is wonderful. The market area is very easy to get to via the shuttle, approximately 20 mins away from the resort......All in all, thoroughly enjoyed our stay

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
4
Sightseeing tip: Not Applicable

We took the shuttle to Playa Del Carmen to the public beach and ferry to Cozumel, spent time in the markets and malls. Also took a Tevo from the main gate to Cancun, approx. 30 mins and enjoyed the malls, markets and beaches there. Explore attraction was wonderful.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

2
WesCh
NewJersey
Feb 10, 2013

Not for family

never come back again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
Like to travel Mom
Quebec City, Canada
Feb 9, 2013

This is a must!

The hotel was beautiful, clean and comfortable. transportation from buildings to the beach if further - wow! The food was so good, no need to stress booking for a specialized À La Carte restaurant, the buffet offered various types of meals from different countries - it was the best we had in years! The best part was the people: each employee of the resort was not only nice but sincerely dedicated to ensure we had a wonderful experience and we sure did! The only little cloud over a sunny sky was the beach. The portion of the beach right in front of the resort is not the best place to take a swin in the ocean but it is easy to forget when All the rest is so Perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Julia babe
Riveria Maya
Feb 7, 2013

Great resort!

This was a nice friendly, fun resort. The food was great!! We recommend the steak and seafood restaurants! The margaritas at the Mexican restaurant were not that bad either! The room accommodations were nice, clean, and updated. No chairs available to sit in room, only the bed. Pool area was very nice, relaxing with many chair options! Bathrooms around pool need much work! Only one functioning with the rest out of order with long lines-opted to walk back to room instead!!! Beach front nice enough with lagoon near by. Enjoy!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
rimode
Chicago IL
Feb 4, 2013

Very good getaway...

Very clean and quiet hotel but don't relay from hotel stuff wakeup call if you have to leave hotel early in the morning ,you must relay on your self.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

3
Birthday Parties
Minneapolis, Minnesota
Jan 21, 2013

Value for price ( Travel dates Jan 15 thru Jan 20)

My wife and I paid $1750 total for 5 days with flight from Minneapolis, Minnesota. We booked last minute with another couple, and had a blast. Airport/Travel - Recomend buying the round trip to and from hotel for $67 each. You won't find better deals and this is very easy. Arrival at Resort - Our bags were taken from the shuttle and we were given a ticket while we checked in. Check in went smooth and they let us in early which was nice. They also have carts for transportation around the resort which comes in handy. Room - The room is very typical to most resorts I have stayed at. Refrigerator with beer, soda and water. Safe large enough to hold a large laptop along wih many other items. Bathroom appeared as though it could have used a deep clean in the grout areas but not bad at all. Pools - nice that we were always able to get a beach chair for the four of us together anytime. Pool was a bit chilly but why would they heat a pool in Mexico? It was a little chilly when we travelled which was unusual. Beach - Nothing special here, water was a little dirty looking but it was still nice to be able to sit next to the ocean. You can also walk the beach for miles and see the outsides of other resorts which was fun. Food - Buffets were decent, really the same food each day with a couple changes here and there. Always have the ability to get lots of Mexican food as well as a burger and fries each day if you don't care for international cuisine. We made reservations each night for the private restaurants which is part of your prepaid price. Would highly recommend each morning getting up going to the concierge and making reservations or try a night out on 5 th avenue in downtown Playa. Bars - always willing to make drinks and never to busy. Always use the brand name of the liquor you want or you will end up with cheap rail. Beer was cold and refreshing, my wife enjoyed the ice beers which had a little blended margarita on top. The sports bar at night had shows for entertainment, Michael Jackson show was very entertaining! Excursions - we didn't do any so I can't comment. We did a couple trips into Playa, during the day we did a little shopping but the stores are really all the same junk stores in my opinion. At night we walked until we found a restaurant we liked and sat down. Food was good and service was awesome. Two of us were celebrating Birthdays and each place we stopped gave us a couple shots of tequila for free which was awesome, but we dd also sit down and have a few beers at each spot as well. Overall - I think the value equals the price paid. Don't expect a four or five star resort because this is not it but still nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
4
Dining tip: In Hotel

Always make reservations for dinner at night. This helps changing up your meals during the week from just buffets.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Zipline Mama
Montana
Jan 16, 2013

Remote Getaway

Good place to stay with excellent staff. Just a little remote from town but overall it was nice. Area is vast and our room was far from the beach. Shuttles helped to get you around but next time would ask for a place nearer the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Dining tip: Long walk from hotel

Good walking shoes a must! Not all dining ares were easy to get to without the shuttle.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

3
nickej
Wisco
Jan 13, 2013

Price was right, but wasn't special

This was my first time in Mexico, so I have little to compare it to. The resort is very spread out and to get from our room to the beach was a good 7 minute walk. The beach itself is sub-par with limited seating and not very clear water. This lead us to spend most of our time at the main pool just off the beach. The staff here was great! Very friendly and interactive with the guests. The food was sometimes very good, but mostly just average. The night life on the resort was poor. The hotel shows weren't very good. The "Sports Bar" was boring, with no music and no atmosphere. The beach bar was open from 11pm to 1 am and had better music, but also was typically slow. You have to leave the resort to find an active night life. For the price we paid I think this was a good hotel. Nothing special, but for laying around the pool, enjoying the weather, and having some drinks; it did the trick.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
4
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