$112 Avg/night
Rate and special offer based on Check-in: Sep 15, 2014 Check-out: Sep 18, 2014

Blue Bay Grand Esmeralda - All Inclusive

4 stars
Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.8
out of 5
316 reviews
almost perfect

The personnel is very welcome, exelent food and beautiful pools including the SPA zone the only two... See full review

  • gabopani
  • Jun 3, 2014
family vacation

super, fantastic place, foo super, the service is the best See full review

  • RVR TRAVELERS
  • Apr 24, 2013
The Blue Bay Group's Mayan Riviera resort, the Blue Bay Grand Esmeralda, places guests in a Mexican-Caribbean paradise, framed by Mayan-style thatched roofs with decorative wood carvings accenting the rooms. Amazingly blue water flows up to meet rugged inlets and white sand beaches directly in front of the Blue Bay Grand, where guests can enjoy the equally clear water of the oceanfront pool, or opt for more intense activities like horse-riding, archery or kayaking. Grownups can dine in peace on traditional Mexican pozole at Don Isi restaurant, while little ones have their video-gaming and playground needs met at the Kids Club.
Key facts
  • 986 guestrooms
  • 5 restaurants: Festival Restaurant, L'Atelier, Don Isi, Di Rossi, Jaal-Haa
  • Lounge bar
  • Pool
  • Fitness center
  • Spa
  • Free Wi-Fi 
  • Conference and event facilities: up to 650 people
Neighborhood
The all-inclusive Blue Bay Grand Esmeralda is located eight miles north of the town of Playa del Carmen on the Riviera Maya coast of Mexico. Drive a few minutes north of the resort to Tres Rios Ecopark to witness, firsthand, lush mangroves, sink-hole caves and untouched coastline characteristic of the Riviera Maya. When the sun sets, visitors can head down to Playa del Carmen to sample the Latino-infused sounds of hotspots like Mambo Cafe.
Hints and tips
If you have a day to spare, take a trip out to one of the Riviera's islands, such as Cozumel, off the coast of Playa del Carmen.

One of the best snorkeling destinations in the Caribbean, this island is also home to the ancient Mayan ruins of San Gervasio, and the colonial architecture of the island's capital, San Miguel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.7003 -87.0132
Area served
BlueBay Grand Esmeralda is located on the Mayan Riviera, close to the town of Playa del Carmen.
Nearby airports
45-minute drive south of Cancun International Airport (CUN).
Area description
Blue Bay Grand Esmeralda, is a hotel in Playa del Carmen, just 10 minutes by car to Playa del Carmen city and 50 minutes from Cancun downtown. The Resort is on the Yucatan Peninsula, close to some of Mexico's most important archaeological sites, allows guests the opportunity to explore the ruins at Chichen Itza, Tulum, Akumal, and Cob. Xcaret. Day trips and diving excursions to the nearby island of Cozumel can also be arranged.

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Blue Bay Grand Esmeralda - All Inclusive Rooms

Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Super Saver Category
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (316)

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.8 / 5
5.01.0
316 out of 316
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
3.9
Value:
4.2

82% would recommend to a friend.

Sort by:
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
BB3
Blane, WA
Oct 27, 2010

Nice place

Nice hotel with extremely friendly and efficient staff. I Like it more than couple other 5 and 5+ stars hotels - Blue Bay has less frills as only 3 kinds of fish, it is 4,5 star, but worth every penny.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: In Hotel

Prices in the hotel stores are very reasonable and jewelry store is very good.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Virginia
Oct 24, 2010

Great place for couples

The hotel was perfect,plenty of places to eat and ton's of wild life to see. Two big pool's. the beach is not the best but it's ok.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: Not Applicable

If you are interested on any excursion, do not pay for it at the hotel, take a day trip to Playa Del Carmen to find better deals.Half of price........

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Wisconsin
Oct 19, 2010

Blue Bay Grand Esmarelda

Hotel was very nice, everyone was very helpful. Food was very good. Beach was nice. This was a great value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Sacramento, Ca
Oct 19, 2010

This place was great.

The rooms were very clean, and everyone was extremely helpful. The service was great. The food was average, they had a big selection, but not the best taste. The entertainment staff by the pool was lots of fun. We had a wonderful time there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Shopping tip: Short drive from hotel

This hotel is away from the city and any other attractions. Great for getting away from it all, but if you want to go in the small city or to any attraction you need to take shuttles and they do not run too often. We rented a car and had no problems getting around.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Illinois
Oct 17, 2010

Blue Bay Cancun

Overall great vacation, the ala carte restaurants were awesome great service and quality of food. The buffets had a large variety of foods but nothing special. The desserts could have been better. We had no problem finding something to eat but sometimes left the buffet a little disappointed. Hurricane Paula was expected and luckily missed but we were very impressed with the staff we had to move rooms for one night it was amazing how fast the resort moved to prepare for the storm all of us with Ocean view rooms to a safer location and the beaches cleared. Staff very friendly and helpful. Pool area very nice with plenty of activities or the ability to just enjoy the pool and sun

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

I would recommend making reservation at the ala carte restaurants for dinner much better food. Depending on what building you were in it was a bit of a walk which we did not mind. It was kinda nice to stretch our legs after dinner

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Waupaca WI
Oct 15, 2010

Blue Bay Grand Esmeralda

This hotel was beautiful. It has a wonderful sandy beach and pool. The food was superb in the reservation restaurants. The buffets were nice with a nice variety of food but not much individualization of food options. The entertainment staff were a lot of fun and provided a great variety of activities. The room was not the largest I've been in but was very modern, comfortable and clean. The Blue Bay Grand Esmeralda provided a wonderful vacation at a very reasonable price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
P&N
Celra, Spain
Oct 10, 2010

Great week!

We had a wonderful week at the Blue Bay. The staff is extraordinarily friendly. The mangrove that reaches the beach makes the first few meters of water a little less clear, but once you take that catamaran out and jump off the side, you are in the turquoise waters of the Caribbean. The all-inclusive is truly ALL-inclusive, food, drinks, sailboats and kayaks on the beach... of course there are extras you can pay for, like scuba diving and jetskis, as well as trips out of the hotel. The food was good, and really good in the specialty restaurants for dinner, but make sure to make your reservation as soon as you check in, we almost missed the first night because we thought we could do it later. In any case, great place to take a vacation, we would definitely do it again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short drive from hotel

We loved the Rio Secreto tour. It's a walk through an underground river with a guide. They provide wetsuits and watershoes, and it was a very cool experience... btw, the water wasn't as cold as I thought it would be.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Grand rapids, mi
Oct 7, 2010

Blue bay grand Esmeralda

Great top shelf liquor selection, dos eqiis is on tap. Nice pool. Nice room. Great bathroom. Good food can go to as many of restaurants as you want. Awesome beach volleyball.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Shopping tip: Short drive from hotel

Go to playa del carmen

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Atlanta, Ga.
Oct 5, 2010

Great vacation!

Spent 5 days (3 couples) and had a wonderful time, especially considering the price (very reasonable) and the time of year (rainy/low season),the weather was gorgeous.The hotel is beautiful, rooms and all facilities very clean, but best of all is the staff - super friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

5
5.01.0
Math Teacher Smalley
Toledo, Ohio
Oct 4, 2010

AMAZING!!!

The Blue Bay Grand Esmeralda was an absolutley beautiful resort. The staff was very friendly, helpful, and efficient. The food was wonderful and the drinks just kept on coming. All inclusive is definately the way to go. Definatley take the trip to Playa de Carmen and see the CoCo Bongo show (the hotel package is a better deal then paying at the door). The night life in Playa de Carmen is also amazing and just a taxi ride away. I also heard the different sight seeing locations are beautiful but we did not have time to see them all. Again, Playa de Carmen a must see!!!! I would definately recommend Blue Bay Grand Esmeralda to anyone who is looking for a wonderful time in the Riviera Maya!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short drive from hotel

Playa de Carmen!!!

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