$167 Avg/night
Rate and special offer based on Check-in: Sep 21, 2014 Check-out: Sep 24, 2014

Blue Bay Grand Esmeralda - All Inclusive

4 stars
Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.8
out of 5
312 reviews
almost perfect

The personnel is very welcome, exelent food and beautiful pools including the SPA zone the only two... See full review

  • gabopani
  • Jun 3, 2014
family vacation

super, fantastic place, foo super, the service is the best See full review

  • RVR TRAVELERS
  • Apr 24, 2013
The Blue Bay Group's Mayan Riviera resort, the Blue Bay Grand Esmeralda, places guests in a Mexican-Caribbean paradise, framed by Mayan-style thatched roofs with decorative wood carvings accenting the rooms. Amazingly blue water flows up to meet rugged inlets and white sand beaches directly in front of the Blue Bay Grand, where guests can enjoy the equally clear water of the oceanfront pool, or opt for more intense activities like horse-riding, archery or kayaking. Grownups can dine in peace on traditional Mexican pozole at Don Isi restaurant, while little ones have their video-gaming and playground needs met at the Kids Club.
Key facts
  • 986 guestrooms
  • 5 restaurants: Festival Restaurant, L'Atelier, Don Isi, Di Rossi, Jaal-Haa
  • Lounge bar
  • Pool
  • Fitness center
  • Spa
  • Free Wi-Fi 
  • Conference and event facilities: up to 650 people
Neighborhood
The all-inclusive Blue Bay Grand Esmeralda is located eight miles north of the town of Playa del Carmen on the Riviera Maya coast of Mexico. Drive a few minutes north of the resort to Tres Rios Ecopark to witness, firsthand, lush mangroves, sink-hole caves and untouched coastline characteristic of the Riviera Maya. When the sun sets, visitors can head down to Playa del Carmen to sample the Latino-infused sounds of hotspots like Mambo Cafe.
Hints and tips
If you have a day to spare, take a trip out to one of the Riviera's islands, such as Cozumel, off the coast of Playa del Carmen.

One of the best snorkeling destinations in the Caribbean, this island is also home to the ancient Mayan ruins of San Gervasio, and the colonial architecture of the island's capital, San Miguel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.7003 -87.0132
Area served
BlueBay Grand Esmeralda is located on the Mayan Riviera, close to the town of Playa del Carmen.
Nearby airports
45-minute drive south of Cancun International Airport (CUN).
Area description
Blue Bay Grand Esmeralda, is a hotel in Playa del Carmen, just 10 minutes by car to Playa del Carmen city and 50 minutes from Cancun downtown. The Resort is on the Yucatan Peninsula, close to some of Mexico's most important archaeological sites, allows guests the opportunity to explore the ruins at Chichen Itza, Tulum, Akumal, and Cob. Xcaret. Day trips and diving excursions to the nearby island of Cozumel can also be arranged.

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Blue Bay Grand Esmeralda - All Inclusive Rooms

Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Super Saver Category
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (312)

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.8 / 5
5.01.0
312 out of 312
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
3.9
Value:
4.2

83% would recommend to a friend.

Sort by:
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Waupaca WI
Oct 15, 2010

Blue Bay Grand Esmeralda

This hotel was beautiful. It has a wonderful sandy beach and pool. The food was superb in the reservation restaurants. The buffets were nice with a nice variety of food but not much individualization of food options. The entertainment staff were a lot of fun and provided a great variety of activities. The room was not the largest I've been in but was very modern, comfortable and clean. The Blue Bay Grand Esmeralda provided a wonderful vacation at a very reasonable price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
ketewi
Wisconsin
Mar 29, 2010

Wonderful trip-

Great vacation- Service was very good, food very good, especially buffets. The ala carts where good, average, not great, but they seem to have a better buffet than most all inclusives I have been at. Rooms nice- nice closet space and comfortable beds! Large resort with lots of walking, didn't mind the stroll on nice evenings and walk off some of the food and drink! Grounds kept very nice!! Large pool area, and a smaller quieter one, both very nice. Plenty of chairs and space on the beach as well. Beach not the best, but no major complaints. They work hard to keep all very nice for their guests. Spa area very nice- bit pricy, but lots of extras!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Atlanta, Ga.
Oct 5, 2010

Great vacation!

Spent 5 days (3 couples) and had a wonderful time, especially considering the price (very reasonable) and the time of year (rainy/low season),the weather was gorgeous.The hotel is beautiful, rooms and all facilities very clean, but best of all is the staff - super friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Miami, FL
Jul 14, 2010

Relaxation

Great experience, friendly staff, awesome pool, great coctails and drinks, all you need to relax. Close to Xcaret, Xplor, Playa del Carmen.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Short drive to Xcaret, Xplor and Playa del Carmen

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Wichita, KS
Dec 20, 2010

Great!

It was amazing, if I had to make any complaints, it would be that the hallway was paved in a vintage type rock and when the cleaning cart went down the hallway it was incredibly noisy. Everything else was perfect...food, drinks, service, etc!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
SlickRick
Chicago, IL, USA
Oct 24, 2011

Excellent accomodations and staff

The staff made us feel right at home every chance that they could. Clean rooms, good food and great times/activities. I maybe an alcholic, but the drinks could have been a little stronger!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

Take the time to see Playa del Carmen - the beach and shopping were a treat!

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Brynners
St. Paul, MN
Mar 22, 2013

Wonderful vacation & budget friendly

We had a wonderful vacation! Many food options and the quality was good! Rooms were cleaned daily. The beach and pools were wonderful, there was no trouble finding a spot every day. Many attractions in the area! We were impressed with the quality and beauty of the resort especially for the cost!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Shopping tip: Short drive from hotel

Go into town for shopping, a meal, and beautiful beach views! The town was our favorite part!

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Anonymous
British Columbia, Canada
May 1, 2011

Great family hotel

The hotel is well located, pretty close to Playa Del Carmen and all other attractions such as Coba, Xplor, Xcaret,etc...The kids club is great, they have their own pool and the staff is great. The kids have their own show with different themes every night. They pool is really big and clean. The beach is so so but still enjoyable. The food is awsome no matter where you eat, buffet or their restaurants. My son was turning 8 and they made him a special cake and staff came along to sing Happy Birthday. It was our second time there and we would return there at any time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
villewolf
Orange County,CA
Apr 24, 2013

Great location!

Loved everything about this hotel, that's as good as it gets.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
5.01.0
Lifeballer10
Bentonville, Arkansas
Jul 2, 2014

Best Value All Inclusive

For the price, this hotel delivers everything that you could want and more. The staff is very friendly and always working super hard to provide for your every need (we had an early flight back to the states and had a staff member pick us up at our room at 3:00 am so that we didnt have to walk to the lobby in the dark!). Food was great, even the buffets. We have absolutely no complaints!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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