$155 Avg/night
Rate and special offer based on Check-in: Jun 7, 2013 Check-out: Jun 9, 2013

Blue Bay Grand Esmeralda - All Inclusive

4 stars
Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.9
out of 5
269 reviews
family vacation

super, fantastic place, foo super, the service is the best See full review

  • RVR TRAVELERS
  • Apr 24, 2013
Great Spring Break Trip

We stayed at this resort during the last week of March. This resort was the best 4-star I have... See full review

  • Spring Break 604
  • Mar 31, 2013
Luxury Caribbean beach resort with family and adult amenities
The Blue Bay Grand Esmeralda is located 35 minutes from the Cancun International Airport and just minutes from the beach town of Playa del Carmen. The resort sits on 180 acres of beachfront property that overlooks the blue waters of the Mayan reef. The resort's three- and four-story buildings combine contemporary, modern lines with glass walls and traditional thatched Mayan roofs. The resort boasts two swimming pools (with children's area), tennis courts, fitness center, kids club, a 7,200-square-foot world class spa with 12 treatment rooms. 
Highlights:
  • Large property
  • Kids club
  • World class spa
Rooms:

Expect simple, cleanly designed rooms with relaxing, neutral earth tones and colorful accents. Cream-colored marble bathrooms and floors, casual furnishing and dark wood details create a feeling of luxury. All rooms include balcony or terrace, satellite TV, air conditioning, mini-bar, coffee maker, iron and ironing board, hair dryer and alarm clock. Views of the garden or ocean, as well as non-smoking rooms, are available. Cribs are available at no extra cost but are subject to hotel availability.

Features:

Guests have access to the tennis courts and more than 30,000 square feet of swimming pools. Sports include squash, volleyball, basketball, biking, archery, horseback riding, kayaking and sailing. There's also an aquatic spinning class. In this unique class, the stationary bikes are places inside the pool for additional resistance. Don't forget about the kids while you're off having fun. The Kids Club features a nursery, mini-cafeteria, video games, playground and sports activities. Babysitters and Internet access are available for a fee. For a relaxing break, book an appointment in the world class spa (fees apply) and enjoy a massage, special treatment or some much needed alone time.

Transportation
  • Cancun International Airport (60 minutes)
Attractions
  • Playa del Carmen (8 mi/13 km)
  • Tulum pyramids (29 mi/48 km)
  • Cancun (50 mi/82 km)
Business­
  • 2,000 square foot convention center accommodates up to 700 guests
  • 2,7000 square foot auditorium seats up to 1,000 guests
  • Business center and concierge service available (fees apply)

Blue Bay Grand Esmeralda - All Inclusive Rooms

Super Saver Category
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.

Amenities

  • Wireless internet
  • FREE parking
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.7003 -87.0132
Area served
BlueBay Grand Esmeralda is located on the Mayan Riviera, close to the town of Playa del Carmen.
Nearby airports
45-minute drive south of Cancun International Airport (CUN).
Area description
Blue Bay Grand Esmeralda, is a hotel in Playa del Carmen, just 10 minutes by car to Playa del Carmen city and 50 minutes from Cancun downtown. The Resort is on the Yucatan Peninsula, close to some of Mexico's most important archaeological sites, allows guests the opportunity to explore the ruins at Chichen Itza, Tulum, Akumal, and Cob. Xcaret. Day trips and diving excursions to the nearby island of Cozumel can also be arranged.

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (269)

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.9 / 5
269 out of 269
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4
Value:
4.3

86% would recommend to a friend.

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Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
dtstack21
Greenville, SC
Sep 22, 2011

Best Vacation I've ever had!

The BBGE was amazing. My wife and I went for our 5th year wedding anniv. and we could not have had a better experience. We stayed in a swim-up suite, and the room was spacious (two bathrooms, flat screen TVs, and king size bed). Our private pool outside the suite was 4 feet deep and a great way to relax. The food was amazing, except for the oriental restaurant which wasn't great. The staff did not stop working and were very helpful. The only downside to this resort is for anyone who goes on vacation purely for the ocean itself. I like to walk by the ocean occasionally but would rather be by the pool and the bar. The ocean at BBGE is only a small area and it is filled with seaweed. This probably was because of the location of the hotel and not because of the quality of the hotel. I didn't really care about this, but if you are a fan of going into the ocean everyday, that would be the only reason not to try the BBGE. We went snorkeling through "Aquatic Expeditions by Emilio". If you want to see Mexico outside of the resort, I would recommend this excursion. We ate at a local restaurant, and Emilio was the most insightful tour guide we have ever had. I would highly recommend this excursion and resort and look forward to returning in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
SlickRick
Chicago, IL, USA
Oct 24, 2011

Excellent accomodations and staff

The staff made us feel right at home every chance that they could. Clean rooms, good food and great times/activities. I maybe an alcholic, but the drinks could have been a little stronger!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

Take the time to see Playa del Carmen - the beach and shopping were a treat!

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Nebraska Newlyweds
Nebraska, USA
Nov 17, 2011

WEDDING PARTY OF 26

Nov 6-15th we took 26 guests to BBGE. Overall the trip was fabulous. The hotel was beautiful, the staff (other than the front desk) was great. The pools were clean, the beach was combed daily. The food in the buffets was always fresh & plenty of it. The Steak House & Italian were our favorites. Daily & evening entertainment was fun. The best part of BBGE was the wait staff & bartenders. We were a large party group & tipped them well every time. They sing, dance & kept the party going all day long. Also us newlyweds used the Spa & Salon. Gina did my hair & makeup for the wedding & it was stunning. Just what I wanted. We also got massages the day after the wedding; they are very relaxing & enjoyable. Highly recommend using the spa on cloudy or cool days. The rooms were comfortable, you don't spend much time in them, but they were clean, modern & each offers a safe to lock your valuables in which was very comforting. All in all this was certainly a trip of a lifetime. We will be planning our return trip soon. Thank you Blue Bay Grand for the great memories made. Happy Newlyweds =)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Not Applicable

Aqua Inn offers adventures for reasonable prices. They are located on the resort next to the main pool. "Smiley" booked an all day excursion for 18 of our wedding party for $89. We got to snorkel, shop on a semi-virgin island, lunch and of coarse drink & dance all day out at sea on a sailboat. Great experience. Recommended if you are staying 5 days or more, because you will want to go off the resort & do something during your stay.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Cynthiya
Canada
Nov 21, 2011

Our honey Moon Trip

It was a very nice place and we stayed in building 5 which was close to the main pool area and the beach. The food at the Festive was the best. We didnt go into the beach because it didnt look all too clean and my husband was not too happy with the beach but the pool and the food was great. There was no issue in changing the room at first because I didnt like the first room they gave so i called in and said I am not too happy with the room and they said they will arrange another one and call us. Once the room was changed we just moved and i had NO issue with mosquito's and bugs inside the room and we just sprayed some spray when we went out and i came back with one bite only to canada ;) We included lots of activities with our trip so we had both outside and inside experience that we enjoyed the trip so much. If I could do it all over again I would choose the Mayan Palace to stay cause we went for a tour and saw the facilities, had the food and just fell in love with it however for the money we were able to spend for now ... we both agreed it couldnt be any better.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Jsanc
San Francisco, CA, USA
Nov 21, 2011

Great Getaway!!!!!!!!

Everyone this is a great hotel I definetly recomend it great food great service and beautiful rooms

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Jers
San Leandro, CA
Nov 20, 2011

Hurricane Rina, but made a vacation out of it

We arrived at PDC the day before Rina made landfall. Staff was very accommodating and made everyone feel safe. Would like to go back here again on a much nicer weather. In my opinion, this hotel is a great deal for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
klbrolph
Jacksonville, FL, USA
Nov 26, 2011

Pretty good

We had a good time at this resort. Only complaint was that the food was just ok. Not bad, but not great either.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
robbiecons
Italy
Dec 1, 2011

extraordinary Mexican experience

definitely a great resort, shame about the location of the sea close to a river that leads to the shore of the algae and the sea does not exactly Caribbean .... but otherwise all good, the staff always smiling and helpful, the rooms excellent, contact with nature and the extreme ...... advice for families at all!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
5
Dining tip: Short walk from hotel

oriental restaurant is the best one in the hotel

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
ADHEMIR
Houston, TX, USA
Dec 4, 2011

Best all inclusive

If you are going to eat, drink and have fun this is the place!!! and everything is included.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

XCARET PARK

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Anna C
NJ
Dec 10, 2011

Great all inclusive resort!

This was our first time in Mexico. The staff gave us a warm welcoming along with cold drinks when we arrived. All the staff spoke English. The food was delicious. The beach area was clean and beautiful. The swim up suite was pretty cool. It was kinda like your own private pool. My only complaint is that there is not a lot of entertainment at night however there was one bar open 24 hours. Friendly staff, great food (and they did not make u wear a bracelet unlike other all inclusive resorts) and beautiful views. Overall it was a great vacation and will definitely come back there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Just a short bus ride from Playa Del Carmen.

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