Bel Air Collection Resort and Spa Xpuha Riviera Maya
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Hotel Overview
Quiet get-away with friendly staff
Xpu Ha is in transition. We had also been here two years ago, both times with all-inclusive deals....
See full review
-
Maine honeymooners
- Dec 13, 2011
Perfect Honeymoon May 2010
We stayed at this hotel when it was the palace hotel back in 2010. I am sad to see that the animals...
See full review
- LadyJustus
- Apr 18, 2012
Bel Air Collection Resort and Spa Xpuha Riviera Maya Rooms
- Deluxe Ville Ep Plan
- Deluxe Ville Ep Plan room offers 1 King Bed or 2 Double Bed with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, ceiling fan, clothes dryer, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, jacuzzi / whirlpool / spa bath, laundry service, mini bar, modem / data port connection, non-smoking rooms, pay TV, room service, safe in room, telephone, tea and coffee making facilities. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock.
- Deluxe Ville Gormet Meal Plan
- Deluxe Ville Gormet Meal Plan offers 1 king bed or 2 double bed with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, ceiling fan, clothes dryer, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, jacuzzi / whirlpool / spa bath, laundry service, mini bar, modem / data port connection, non-smoking rooms, pay TV, room service, safe in room, telephone, tea and coffee making facilities. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. Includes, all meals a la carte, premium drinks, snacks and beverages in all bars, minibar refill, room service on cost, tips upon a quality service.
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Hotel Map
- Area served
- Riviera Maya
- Nearby airports
- Cancun Airport - 40 MIN.
- Area description
- Cancun International Airport, go by road to Chetumal, just 15 minutes from Playa del Carmen, on the km. 265.
Amenities
- 24 Hour Room Service
- Airport Shuttle
- Babysitting/Child services
- Bar/Lounge
- Barber/Beauty Shop
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Fitness center
- Fitness center or spa
- Gift Shop
- Golf
- Handicapped Rooms/Facilities
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Spa services
- Tour Desk
- Wireless Internet
Dining
- Restaurant
- A gourmet experience in each of the restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in the Bars at Lobby and pool area.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (2)
Ratings and reviews for Bel Air Collection Resort and Spa Xpuha Riviera Maya
- All travelers (2) 3.5 / 5
- Couples (2) 3.5 / 5
- Amenities:
- 3.5
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.5
- Room comfort:
- 4
- Location:
- 4.5
- Value:
- 4
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Perfect Honeymoon May 2010
We stayed at this hotel when it was the palace hotel back in 2010. I am sad to see that the animals are gone - that was probably the best part about this place. The pride in the crocodile handler's eyes when he told us about his time spent with Steve Irwin was priceless. Also, how often do you get to walk by Coatimundis, flamingos, turtles, crocodiles, and monkeys on your way to breakfast? And snorkel with a manatee in your private lagoon? Sad to hear it's changed hands. It doesn't surprise me though, with the way the resort was divided up after the hurricane. I always thought the "other half" looked like a setting for a horror flick. Still, it was a nearly perfect honeymoon. Watch out for mosquitoes in the rainy season.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Maine honeymooners
Quiet get-away with friendly staff
Xpu Ha is in transition. We had also been here two years ago, both times with all-inclusive deals. Then it was a palace resort and more was going on. We absolutely LOVED our stay last time. Now, as a Bel Air resort, we're unsure of where Xpu Ha is headed. Many things around the resort are either run-down or gone (no animals anymore!). The only Bel Air "improvement" we could note was the addition of a sushi restaraunt (which was a strange experience). Positives that remain include wonderful staff, cool rooms, nice pool & pool bar and a general peacefulness of the place. On the downside we were first disapointed to see the animals and animal rehabilitation center gone. The giftshop is also closed leaving no place to buy amenities. The rooms are a bit run-down but still maintain some of the same charm. Palace remnants are gone such as labels on phones, menus, robes, etc. We were also disapointed in items no longer included in the "all inclusive" such as tips and room service. Finally, the restaurant menu looks exactly the same as it did two years ago and is in severe need of upgrading/updating. After a week you realize that you've had everything on there and half of the items utilize the same red sauce. We still had a nice time there but hope that Bel Air will decide to restore Xpu Ha to it's previous wonder and not run it into the ground!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Sightseeing tip:
Short walk from hotel
-Walk down the beach to neighboring resorts and find amenities like sun lotion. -The trip planner there was Gabriel and he was very helpful. -The collectivo runs between Playa del Carmen and Tulum. You can go out to the road and catch it for 20-30 pesos. We used this for trips to Tulum and Yaxmuul (highly recommended).
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