$498 Avg/night
Rate and special offer based on Check-in: Jul 26, 2015 Check-out: Jul 28, 2015

Be Tulum - Beach Front and Spa Resort

4 stars
View map of Carretera Tulum-Boca Paila Km.10, Tulum, 77780

Hotel Overview

Reviewer score
4.5
out of 5
22 reviews
best for couple!!

one of the best hotel they have in tulum... every couple should go there ! enjoy yourself See full review

  • Berkowitz
  • May 31, 2015
Romantic Vacation

Hotel staff was friendly and gave good advice on places to go. We definitely enjoyed the... See full review

  • Michael N.
  • Jan 17, 2015
Be Tulum was created with all the charm and the quiet of nature captured in 20 exclusive suites surrounded by jungle, white sand, and the ocean.

Built with native materials that blend into their surroundings, with spacious terraces and private pools that give you the freedom and privacy you need.

Comfortable and sophisticated interiors, designer furniture, a space where every glance falls on beauty, luminosity and natural detail.

A happy marriage between nature and construction - a boutique hotel for world travelers seeking total relaxation.

Between the tropical forest and the sea, 20 comfortable, exquisitely designed rooms to enjoy facing the spectacle of the sea. Breathe the harmony between luxury and nature. The property also offers dry cleaning and reception.

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Be Tulum - Beach Front and Spa Resort Rooms

Jungle Suite with Private Pool, Jacuzzi
Jungle Suite offers:

  • One king bed
  • Air conditioning
  • Balcony/Terrace
  • Bathrobe
  • Internet Access
  • Jacuzzi/whirpool/SPA bath
  • Safe in room
  • Ceiling fan
  • Arena Suite with Private Pool, Jacuzzi
    Arena Suite offers:

  • One king bed
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Ensuite/private bathroom
  • Hairdryer
  • Internet access
  • Jacuzzi/whirlpool/spa bath
  • Safe in room


  • 6 Suites distributed between the 2 ocean front modules, just steps away from the beach.
    Enjoy incredible views and the ocean breeze.
    All rooms have a private pool or a Jacuzzi on the second floor.
    Ocean suite Roof Top with Terrace, Private Pool
    Ocean suite offers:

  • One king bed
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobe
  • Bathroom amenities
  • Ceiling fan
  • Ensuite/private bathroom
  • Hairdryer
  • Internet access
  • Jacuzzi/whirlpool/spa bath
  • Safe in room


  • Located on the second floor of the ocean front modules.
    These suites have a balcony, a Jacuzzi and a private terrace with a pool, where you will be able to enjoy the Tulum sunrise and the amazing sunset over the lagoon of Sian Ka'an.

    Amenities

    • WiFi
    • Free parking
    • Outdoor pool
    General
    Concierge
    Activities
    Outdoor pool
    Spa
    Dining
    Bar/Lounge
    Restaurant
    Room service
    Services
    Laundry service
    In-Room Safe
    Tour desk
    Doctor on call
    Currency exchange
    Internet
    WiFi
    Parking
    Free parking

    Dining

    The beach club
    The beach club offers a variety of services and amenities to make a day at the beach a memorable occasion with a pool, bar, restaurant, restrooms and showers, as well as beach chairs for guests.Full moon, starry sky, exotic flavors, nature all around, the sound of waves, candlelight, exquisite wine, and much more are to be enjoyed in the restaurant located a few paces from the ocean. Enjoy the spectacular Tulum sunrise while having breakfast on the ocean front deck. Service from 8:00 am until 10:00 pm every day.

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

    Ratings and reviews for Be Tulum - Beach Front and Spa Resort

    Overall score

    4.5 / 5
    5.01.0
    22 out of 22
    Amenities:
    4.6
    Cleanliness:
    4.6
    Hotel staff:
    4.6
    Comfort:
    4.5
    Location:
    4.7
    Value:
    4

    91% would recommend to a friend.

    Sort by:
    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    2
    5.01.0
    Paola's Travels
    Business
    Samborondon
    Jun 26, 2015

    Tulum vacation

    I stayed at the Be Tulum as a couple for five nights, and even though the weather was not obliging, I was ready to have a nice time. Overall the hotel and our room were beautiful and clean, the beach lounging area was one the prettiest I have ever seen. Unfortunately I feel that the amount we paid to stay in this hotel did not meet the level of service you would expect. The staff although not rude did not make an effort to acknowledge you with a greeting or bother to ask if you needed anything to make your stay more comfortable. There is a lack of information on simple things like how to dial out for room service or reception (no info in room) or when as a guest of the hotel you are allowed to use the hydrotherapy facilities of the Yaan Spa across the street (between 9am-1pm but call for appt). If you did not inquire further about services the staff was not forthcoming with information. I feel that management can tailor their standard service for guest to be more personal or at least more inviting where you feel an equal amount of attention as a patron, given that there are only 20 rooms in the hotel. After a very uncomfortable and condescending interaction with Laura the receptionist at the Yaan Spa about allowing us entry into the hydrotherapy circuit of the spa ( for which she never apologize in person), the managers of the hotel and spa did make a personal apology and treated us to a courtesy meal the last day of my stay. Sadly, at check out I encounter yet another confusing moment when I was reviewing my room charges and realized that they included a surcharge of 12 percent to each restaurant service which they called gratuity regardless of the size of your party or order of a single bottle of water. This called my attention because I had been tipping cash every time I ate in the hotel and used room service according to my bill and the level of service I had received (like in USA 15-20). When I told them about me tipping people in cash the manager of the restaurant said that his staff had never received any cash from me and if they had, they would have marked the amount out off my bill. This really upset me and even though they reduced my bill to apologize I paid it anyways because I did not want to cheat anyone out of their tip since apparently they use a pool system to divide the money between the staff members and who knows took the tip money we left on the table. Thus, the lack of communication, information and attention to small details towards me as a guest made for an uncomfortable stay and regrettable choice of hotel. Notes: 1. The spa is worth the money (aside from the rude receptionist). My wonderful experience in the spa made this the highlight of my trip, I would recommend Lizbeth for your spa treatment, and she is the sweetest and kindest person I have ever met. 2. The hotel does offer complimentary bicycles for hotel guest. Make use of them is a fun way to explore the hotel zone in Tulum. 3. Food (lunch & dinner) in the hotel is good but nothing out of the ordinary. Breakfast in the hotel is good and consistent in quality. Go out and explore, there are many other choices around the hotel zone that offer a better experience and price, for instance La Onda is a pizza place but is super tasty, safe and very affordable.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    2
    Comfort:
    4
    Location:
    3
    Value:
    1
    Trip purpose:

    Business

    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    5
    5.01.0
    Berkowitz
    Business
    Ramat Hasharon
    May 31, 2015

    best for couple!!

    one of the best hotel they have in tulum... every couple should go there ! enjoy yourself

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    3
    Value:
    4
    Trip purpose:

    Business

    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    5
    5.01.0
    Michael N.
    Business
    Cohoes
    Jan 17, 2015

    Romantic Vacation

    Hotel staff was friendly and gave good advice on places to go. We definitely enjoyed the peacefulness and quietness of laying out on the beach and the atmosphere of the hotel. However, I would have liked to have used the spa but the prices were a bit much for the services. All in all I would definitely go back.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Dining tip: In Hotel

    Definitely adventure out and visit the town. It is well worth experience the culture and cuisine.

    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    3
    5.01.0
    Craigslongiand
    Business
    Long Island.
    Oct 19, 2014

    Good if you are a Nature lover

    Was a very interesting hotel. Too much nature for me. Rooms were not very comfortable. Would recommend if you like the outdoors.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    2
    Hotel staff:
    3
    Comfort:
    2
    Location:
    4
    Value:
    2
    Trip purpose:

    Business

    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    5
    5.01.0
    mrshittner
    Business
    Henderson, KY
    Sep 15, 2014

    Dream Honeymoon!

    The architecture alone would've made the trip magical, but add the unbelievable beach and the A++ staff at Be Tulum and you have a honeymoon that brides and grooms dream of. I WILL return. Meanwhile, I'll dream of Be Tulum daily.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    5
    5.01.0
    smm12
    Business
    San Francisco, CA
    Sep 8, 2014

    amazing place

    we absolutely LOVED be tulum. the property is this really great space with lots of winding paths, beautiful (funky) decor, and amazingly kind (but not stuffy) staff. we loved all of the thoughtful details (picnic baskets, books, & sunscreen for anyone to borrow; beach cruisers at your disposal; access to the AMAZING spa across the street; etc. etc). We'll be back Be! LOVE.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    5
    5.01.0
    Ashley Randall
    Business
    St. Louis, MO
    Jul 8, 2014

    Best vacation we have ever had

    Be Tulum is truly the best place on earth. I have never been so depressed to leave somewhere and desperate to come back as soon as possible. My husband and I were here with another couple for our girlfriend's birthday surprise; the hotel staff treated us like we were the ones there. They were/are amazing, seriously. Daniela at the front desk (the hardest working woman in the Yucatan) was AMAZING- she knew exactly who we were, every detail that was needed about the guests, wanted to help in any way possible and she was so cute and nice! Lua (sp) was the super cute Argentinean girl in the front of the restaurant - she was also SO fun to talk to and so personable and nice. She had a lot of funny jokes with us and we had a blast with her. Frederico was awesome, as was Alex and the rest of the team. And Kuamy, who is the manager at the restaurant, was so great. He took care of us the entire trip. My husband and I along with our 2 best friends who we do not get to see very often get kind of crazy when we are together, and the entire team had a lot of fun with us. All of the staff were simply amazing and were a large part of why this was the best trip we have ever been on and will be back 6x a year now. The food and drinks were ridiculous. Shrimp tacos and the lobster.. So yummy. Fruit was fresh, coconut water cut straight off the trees, their fresh fruit and veggie smoothies.. Delicious. Here is One key thing we will remember - they always bring out chips and 3 different salsas when you order food. We asked for extra roja salsa versus pico de Gallo one time- they remembered every day after that! Crazy - level of service was so perfect. The beach and cabanas were the best. They had a DJ on one Saturday and live tropical music on Sunday- bands were excellent. Rooms were clean and very well put together; resort decorations were very well thought out and no detail was left untouched. We cannot say enough good things about Be Tulum. The owners and people that work there are some truly amazing people that we will always remember and hope to see time and time again. Thank you guys for such a wonderful and amazing time! See you sooner than later.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: In Hotel

    The fresh smoothies are the best - if you want to get crazy, get the Wild smoothje plus rum.

    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    5
    5.01.0
    Skater Tan Man
    Business
    San Jose, Ca
    May 28, 2013

    Heaven!

    Best Place ever! We have been here 4 times already and can't wait to go back again. Each time it has been longer from 7 to 9 to 11 days this time. The most relaxing, decompressing place ever, it's magical. The staff unbelievable, especially, Anna & Daniel the manager and manager's assistant, they are the best! Be Tulum Rocks! J & A

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Heartwood restaurant!

    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    4
    5.01.0
    Mand L
    Business
    Houston
    Apr 25, 2013

    Amazing getaway

    My husband and I spent a week at Be and loved every day. The beach is simply beautiful, the facilities are tastefully decorated, the food is great. I would recommend Be Tulum to anyone wanting to spoil themselves but stay somewhere with some rustic charm. The staff were very helpful with organizing local activities and transport, but really I could have spent the entire time on the beach!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Sightseeing tip: Short drive from hotel

    Don't miss swimming in the Cenotes while in Tulum.

    Review of Be Tulum - Beach Front and Spa Resort

    Reviewer score

    4
    5.01.0
    iheartMEX
    Business
    san francisco
    Jan 21, 2013

    Be tulum

    Lovely hotel. Great location. Modern rustic is the best way to describe.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    4
    Value:
    2
    Trip purpose:

    Business

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