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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
*rate found for check-in Dec 19, check-out Dec 21
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
Five Hotels in one! Great Beach Resort with 3,000 comfortable rooms with Mayan Architurectal Style. 20 Restaurants to choose from, 5 pools.
Turquoise Waters and the vibrant culture of Mexican Caribbean are alive and well at the Barcelo Maya Beach Resort complex on the Mayan Riviera. Made up of five spectacular resorts: Barcelo Maya Beach, Barcelo Maya Caribe Beach, Barcelo Maya Colonial Beach, Barcelo Maya Tropical Beach & Barcelo Maya Palace, are located on the area's best beach. The entire complex is built in the Mayan Architectural style located on the Beach and is set in the midst of lush Tropical Gardens. 20 restaurants:5 snack (American style),9 a la carte:3 of them on the beach,17 bars: lobbies,theatres and pools,5 pools with Jacuzzi,1 adult's pool, Spa. There's the Mayan Rivera's most exciting water park, a variety of water sports, plus entertainment program, Barcy Kid's club, "Plaza Mexicana" Shopping Center. Club Premium. Golf: training course 9 hole course nearby. For meeting planners,the Barcelo Maya Convention Center is a world-class, state-of-the-art facility with capacity for 1,090 people. Jaguar's discotheque.
Barcelo Maya Beach Spectacular all Inclusive with a total of 612 rooms, is a 5 Star Resort which open in October 1999: 3 Restaurants:1 Buffet,1 a la carte, Mexican cuisine,1 on the beach,3 Bars, Swimming pool with Jacuzzi and children area,7 Tennis courts with light,Multi-sports court.Billiards, table tennis, football, volleyball and meeting room up to 350 people,business center,spa,gym and the entertainment program at Kukulkan Theater.
Barcelo Maya Caribe:408 Rooms which opened in November 1999:3 Restaurants:1 Buffet,1 a la carte serving Spanish cuisine,1 on the beach,3 Bars, Swimming pool with Jacuzzi and children area,7 Tennis courts with light,Multi-sports court. Billiards, Ping-pong, Barcy Kids club, and meeting room up to 250 people,business center,spa,gym and the entertainment program at Kukulkan Theater.
Barcelo Maya Colonial: The beach at Barcelo Maya Colonial Beach is simply spectacular. Its 480 rooms and its huge range of facilities will match the most exquisite taste; we have preserved every aspect and color of the brilliant Mayan culture. This hotel is part of the state-of-art mega resort Barcelo Maya Beach Resort, in consequence you'll enjoy not only the hotel's facilities and features but also all the other facilities in the compound.Barcelo Maya Tropical: Its 478 rooms and facilities will match the most exquisite taste; we have preserved all aspect and color of the brilliant Mayan culture. you'll enjoy not only the hotel's facilities and features but also all the other facilities in the compound.Barcelo Maya Palace is the newest of the 5 Hotels, guests have access to the whole Barcelo Maya complex and may use any of the pools, restaurants or public areas they desire. All rooms are comfortable Junior Suites featuring modern decoration in bright colors, spacious closets and bathrooms well lit and are finished in marble, in room safes. A buffet-style restaurant and 3 a la carte restaurants are available on site, includes the meals,snacks and premium beverages. Gift shops are located in the lobby. An upscale Club Premium program available for a fee. The resort own a magnificent beach,large swimming pools, pool chaise lounges,children's pool with slides in a water park, a fully equipped fitness center, a business center and a great discotheque. Our All inclusive program includes an extensive activities program for all ages, special program designed for kids (kids club), watersports such as kayaks,hobbies,snorkeling (one hour a day),miniature golf,salsa dancing lessons,daily shows. Motorized watersports, scuba diving, gorgeous Spa and beauty services are available for a fee as well laundry and dry cleaning,airport transfers,business services, and babysitting services.
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 19, check-out Dec 21
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.4 out of 5
(273 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: Carretera Chetumal- km 266.3, Riviera Maya, Mexico 77750
Barcelo Maya Palace Complex is situated on the Mayan Riviera, 9 miles from Xcaret and 45 miles from Cancun International Airport. This location is also 13 miles from Playa del Carmen, 16 miles from Xel-Ha, 20 miles from Tulum and 90 miles from Cancun
Cancun International Airport. 75 Km south of Cancun International Airport. The best beach in the entire region, bathed by the Caribbean sea and replete with all the Mexican charm of the tranquil Mayan Riviera.
A la carte dinner Spanish restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress requiered
A la carte dinner Mexican restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
A la carte dinner Mediterranean-style fish and seafood restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
A la carte dinner Oriental, Japanese and Thai cuisine, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
A la carte dinner Italian restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
A la carte dinner steak house restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
A la carte dinner Brazilian restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
A la carte dinner French restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
A la carte dinner Caribbean restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Keeping pace in today's business climate requires state-ofthe-art facilities and resources combined with the special touch of a highly professional staff. The Barcelo Maya Convention Center is just such a place, offering a total of 8 spacious meeting rooms with a total capacity for up to 1,400 people. Meetings and event planners have the latest audiovisual equipment at their disposal as well as a wide range of support services, such as an executive business center, theme parties, gourmet cuisine, shows, and more. For those who thrive on getting the job done right, the Barcelo Maya Convention Center is your temple of productivity.
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 19, check-out Dec 21
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.4 out of 5
(273 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
5 out of 5
Absolutely Fantastic!
Theresa Dec 16, 2009
I have travelled extensively in the Caribbean and Mexico and have to say that the Barcelo Maya (Palace) was incredible! The ... service was top-notch, ALL the staff was extremely friendly and helpful, food was excellent (and much is cooked to order with a number of food stations available--pasta, stir-fry, grilled meats, etc.), awesome beach, great pool area, great bar service, spotless rooms with balcony, books to read on the beach (borrow) at the internet center, and overall a wonderful vacation experience. The only negative I can mention (and this is the ONLY one thing), was one day, the beach was littered with garbage and plastic, but by the next day, the hotel had it all cleaned up. I believe a cruise ship dumped it's garbage off-shore at Playa del Carmen and the hotel beach was the recipient of their garbage! I will say that it was attended to right away. Can't go wrong here--whether you are married, single or with children (lots of kids--mostly at the pool area--beach was more adult-oriented), you can expect a wonderful vacation experience. I will return here!
Traveler type: Single
Score
5 out of 5
Trip of a lifetime
Steven Dec 15, 2009
The pools are amazing and you have several to choose from. You can go to the secluded adults pool to relax, the swim up bar ... to party, or just rest along side the edges. There is so much to do. They have activities all day long and encourage parcipation. First class service all around you! Food was delicious and prepared in front of you. Your every wish and desire is thought about and they cater to your every need. Absolutely stunning views, extremely clean rooms, pools, and grounds. This place has it all and treats you like royalty. I received the impression that they will never say "No" They make sure they do everything they can to make your trip unforgettable.
Traveler type: Couples
We booked reservations for the Ala Carte restaurants the first night we were there. The steakhouse, Italian and French were the best food and service. The buffets include a large spread and offer flexibility but the ala carte restaurants are a great cap to a day at the beach or pool side. I suggest booking early and checking back if you can't get a reservation
Score
4 out of 5
wonderful vacation
Emily Dec 14, 2009
The resort was great! Most of the staff were friendly and ready to help us have a great time. The only negative was that ... the room was a little dirty (curtains had stains and bathroom had a stain...ew)
Traveler type: Single
if you're going to one of the sit down restaurants make sure you bring money to tip. It's an all inclusive resort, but you need to tip the waiters at these places.
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
We booked reservations for the Ala Carte restaurants the first night we were there. The steakhouse, Italian and French were the best food and service. The buffets include a large spread and offer flexibility but the ala carte restaurants are a great cap to a day at the beach or pool side. I suggest booking early and checking back if you can't get a reservation
--Steven, Columbus, Ohio Dec 15, 2009
if you're going to one of the sit down restaurants make sure you bring money to tip. It's an all inclusive resort, but you need to tip the waiters at these places.
--Emily, Chicago, IL Dec 14, 2009
Take the collectivo to Playa or to Tulum. It is only $2 a person compared to $20-$25 for a taxi.
--Shqipta, Idaho Falls, Idaho Dec 13, 2009
Overall score
4.4 out of 5
(273 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
5 out of 5
Absolutely Fantastic!
Theresa Dec 16, 2009
I have travelled extensively in the Caribbean and Mexico and have to say that the Barcelo Maya (Palace) was incredible! The ... service was top-notch, ALL the staff was extremely friendly and helpful, food was excellent (and much is cooked to order with a number of food stations available--pasta, stir-fry, grilled meats, etc.), awesome beach, great pool area, great bar service, spotless rooms with balcony, books to read on the beach (borrow) at the internet center, and overall a wonderful vacation experience. The only negative I can mention (and this is the ONLY one thing), was one day, the beach was littered with garbage and plastic, but by the next day, the hotel had it all cleaned up. I believe a cruise ship dumped it's garbage off-shore at Playa del Carmen and the hotel beach was the recipient of their garbage! I will say that it was attended to right away. Can't go wrong here--whether you are married, single or with children (lots of kids--mostly at the pool area--beach was more adult-oriented), you can expect a wonderful vacation experience. I will return here!
Traveler type: Single
Score
5 out of 5
Trip of a lifetime
Steven Dec 15, 2009
The pools are amazing and you have several to choose from. You can go to the secluded adults pool to relax, the swim up bar ... to party, or just rest along side the edges. There is so much to do. They have activities all day long and encourage parcipation. First class service all around you! Food was delicious and prepared in front of you. Your every wish and desire is thought about and they cater to your every need. Absolutely stunning views, extremely clean rooms, pools, and grounds. This place has it all and treats you like royalty. I received the impression that they will never say "No" They make sure they do everything they can to make your trip unforgettable.
Traveler type: Couples
We booked reservations for the Ala Carte restaurants the first night we were there. The steakhouse, Italian and French were the best food and service. The buffets include a large spread and offer flexibility but the ala carte restaurants are a great cap to a day at the beach or pool side. I suggest booking early and checking back if you can't get a reservation
Score
4 out of 5
wonderful vacation
Emily Dec 14, 2009
The resort was great! Most of the staff were friendly and ready to help us have a great time. The only negative was that ... the room was a little dirty (curtains had stains and bathroom had a stain...ew)
Traveler type: Single
if you're going to one of the sit down restaurants make sure you bring money to tip. It's an all inclusive resort, but you need to tip the waiters at these places.
Score
4 out of 5
Barcelo Maya Palace
Shqipta Dec 13, 2009
The beach and pools were fantastic. Most of the food was excellent. Sometimes the waiters were excellent, sometimes just ... average. I would definately go back.
Traveler type: Couples
Take the collectivo to Playa or to Tulum. It is only $2 a person compared to $20-$25 for a taxi.
Score
5 out of 5
"Fantastic family getaway"
renee Dec 11, 2009
Eat, drink and relax ...
Traveler type: Couples
Score
5 out of 5
GREAT place, GREAT time!!!!
4Bammanns Dec 8, 2009
Perfect place. Loved everything. Beautifully landscaped and breathtaking views. Great food and drinks at every corner!! Wish ... they would have played more music at the pool however.
Traveler type: Couples
Loved the french restaurant!!
Score
5 out of 5
Outstanding resort
Mike Dec 8, 2009
The hotel and staff was excellent, the hotel grounds where beautiful, the food was great. ...
Traveler type: Couples
Score
5 out of 5
An Amazing Honeymoon
Honeymooner Dec 7, 2009
We just returned from our honeymoon at Barcelo Maya Caribe resort...we visited from November 27-December 4 2009. We had a ... great time. The Mayan Riviera is gorgeous. The beach at in front of the Caribe is the best one in the complex. It has crystal clear turquoise water and white sand. There are fish in the water that will swim you as you float on the small waves that reach the shore. Just off the pier, TONS of fish can be seen all day long. Jump in and you will be surrounded. This is definitely paradise. The Barcelo complex includes 5 large pools with fountains and surrounded by hammocks and lounge chairs. There are swim up pool bars at each pool and activities throughout the day. Another great perk about Barcelo is that you can eat at a variety of specialty restaurants if you choose to forego the buffet for dinner. We at at restaurants 5 out of the 7 nights we were there. We ate at the Spanish,Italian,Seafood,French,and Japanese restaurants. Out of these, our favorites were the Spanish, French, and Japanese. At the Spanish restaurant, we recommend requesting the Mayan Coffee...they light it on fire and it's fun to watch. Also, we recommend sitting on the terrace at the French restaurant...it overlooks the water and is very romantic.As for excursions, we recommend planning ahead. We had decided to take a cab to Akumal to snorkle in Yal-ku Lagoon. Our cab driver ended up charging $50 for a round trip ride...plus it was $9 per person to get in. You should check what the fare is before you get in the cab (it seems obvious, but we didn't ask and they do not have mile counters). If you are going to Playa del Carmen, you should take the Collectivo...it's $3 per person each way. Just go stand by the road and wave your arm at the little white vans that pass and one will stop. We think that instead of trying to do too many trips on your own, you should do one of the excursions with the hotel. We did not do one, but wish we had. We were trying to save money, but now wish that we had paid the $120/pp to go to Xel-ha and Tulum. Be sure to check which resort you are at...(there are 5: the palace, tropical, colonial, caribe, and one other)...we thought we were getting rooms at the Palace; [...] does not make this clear and it is impossible to get them to help you once you are there. We ran into some other people that had this problem. When we pulled up they took us to the palace and we were disappointed to find that we were not on the list. They brought us to the Caribe though and we soon realized we liked this hotel better. It had more of a 'Mexico' feel. The only difference between Caribe and the palace was that the rooms were brand new and fancy at the palace. Caribe was nice! Good luck with booking your trip...we hope this info helps!
Traveler type: Couples
Score
3 out of 5
Barcelo Maya Palace.
jcan Dec 7, 2009
This hotel is way too big. I had asked to have my room switched and was told to come back the next day. Went back the next ... day and the next and was told no availability, so I just gave up. The staff for the most part were pretty good. I found the staff at the Colonial more friendly. Beach was gorgeous, just too rocky. Pools were the biggest I've ever seen and the food and the restaurants were excellent and very well run. No night life at all except for the nightly show and a joke of a disco.
Traveler type: Couples
There really wasn't any.
Score
4 out of 5
good
we Dec 6, 2009
hh ...
Traveler type: Family
Score
5 out of 5
Didn't want to leave!!!
Joy B Dec 5, 2009
Returned yesterday from 7 restful days at the Barcelo Palace. We couldn't ask for a better vacation from the spacious rooms, ... delicious food, beautiful beach and top notch staff. We had a wonderful vacation - perfect weather. We ate at two specialty restaurants: French and Seafood. The Seafood restaurant was very good but the French was the best...from the decor to the food, to the staff - outstanding! We did two excursions Isla Mejures (sp?) was beautiful great shopping - really good deals on tshirts, cigars, handbags, etc. It is a beautiful island. We also went to see the Mayan Ruins was something you have to do once (got a little boring listening to guides but the views were beautiful). We never used other facilities (Tropical, Colonial, etc.) because there was so much at the Palace with morning stretching on the beach, water games in the pool, games and dance lessons. They also do massages right on the beach and hairbraiding too. I cannot think of anything negative other than the distance from Cancun (airport to hotel was approx 1 hr 45 min). Many excursions leave from or near Cancun so it makes for a long day....but that's nothing to do with resort just the location. I have stayed in Cancun and now Riviera Maya and Cancun beaches cannot compare with Riviera Maya beaches in size (width of beach) or length....walked for a hour each day! I can't wait to go back!
Traveler type: Couples
The Barcelo Colonial has a shopping plaza with really good deals on Tshirts and other gifts - prices are good. You take the shuttle and it drops you off right in front of the plaza.
Score
4 out of 5
Excellent!
Mom Dec 4, 2009
We had an excellent time the kids loved it. The beach was wonderful and so were the pools! The rooms were great also, very ... clean and nice, wonderful bathroom and shower. The only problem we had was with the bartenders at the pool. They were not always friendly. The maids did not always repace everything either. But, overall, would highly recommend!
Traveler type: Family
We went on a tour with alltournative tours to Coba and it was wonderful! the kids loved it and our tour guide, [...], was wonderful, highly recommend!
Score
4 out of 5
The Perfect Getaway
Mari Dec 3, 2009
It was the perfect little getaway... the staff was very friendly, the hotel was spotless. The food was delicious and the ... drinks were top notch. You will have everything you need with out leaving the premices.
Traveler type: Couples
Score
4 out of 5
Great Vacation
Johnny Dec 3, 2009
Overall, we had a great time. The hotel service was amazing, the rooms were nice, the location was perfect. There are ... oceanfront view rooms, but you have to pay extra for those, so don't look surprised. The buffets are good, wide variety and many to choose from. The specialty restaurants are great as well. The only ones not too hot were the steak house and the italian one. Some kind of weird smell in the italian one. The hotel (Barcelo) has 5 different hotels on it's complex...all with a unique vibe, but open to anyone staying there. All the water sports are free (aside from jet skis and scuba diving, duh). They claim to have hot tubs there, but the water is the same temp as the pool and just has bubbles. Not really the same, but whatever. If you are looking for a quiet, romantic, beautiful getaway, i would strongly recommend. If you need to be out bar hoping and clubbing...stick to the strip in Cancun.
Traveler type: Couples
Book specialty dinners when you first arrive, as they fill up quickly. Also, the shopping on the resort is kind of pathetic. Not much to buy.
Score
4 out of 5
Will absolutely return
Mom of 4 Dec 3, 2009
We have been in the Cancun Hotel Zone previous years and were dissapointed when the beach all but dissapeared. The Riviera ... Maya area provided some of those lost memories. The Barcelo complex definately was compatible to The Palace resorts that we had tried before in the Cancun area. The staff were extremely friendly and accomidating.We stayed in the Maya Caribe rooms which were not as luxurious as The Palace Resorts but comfortable. The next time we book we will definately upgrade to either the Colonial rooms which had a nicer kiddie pool area or The Tropical Beach.
Traveler type: Family
Score
5 out of 5
Wonderful Resort
Scuba Shell Nov 30, 2009
An absolutely gorgeous resort...good food, beautiful beach, and amazing staff. For anyone looking for the ultimate "all ... inclusive" vacation, the Barcelo Maya Palace is a sure bet.
Traveler type: Couples
Take the Shuttle buses that run frequently on route 307 to Tulum Ruins, cost between 20 to 30 pesos and it much cheaper that the tours from the hotel. They also go the Playa del Carmen and Cancun.
Score
5 out of 5
Barcelo Palace two years in a row
BeachSooner Nov 29, 2009
We've vacationed in Mexico and the Carribean several times and been lucky enough to always go to fantastic resorts, but we ... have never returned the same place twice ....... until this trip. Barcelo Palace is the rare combination of perfect accomodations, an incredible beach, consistently good food and top shelf drinks.[...] at the front desk and [...] at the adult pool will treat you like royalty.
Traveler type: Friends
Go in September, no crowds.
Score
4 out of 5
Mixed review
Dale Nov 28, 2009
It appeared that the hotel was under staffed compared to last year. [...] Still love the location and layout of the ... resort. Staff was very pleasant.
Traveler type: Family
Make your reservations for the dinners immediately upon your arrival.
Score
5 out of 5
Barcelo Riviera Maya - review Nov-5-12
Cigar Guy-NJ Nov 23, 2009
We arrived to Cancun at the start of the Hurricane that was arriving to the island...weather was not good for 4+ days out of ... the trip BUT that had nothing to do with the hotel !! The Barcelo Riviera Maya Hotel was Beautiful, amazing property, pools, staff, it was simply amazing and would recomend it to anyone looking to stay in that area..i have stayed in Cancun proper for the past 7 yrs and this was the first in the Riviera Maya part and it was beautiful...quite nice staying at a ALL INCLUSIVE resort 5 star and Not paying for anything once we arrived. The service and waiter staff was simply the best for a all-inclusive as i would assume would not be, but to my dismay they were superior to waiters looking for tips in America. Food was excellent, only drawback was no place to eat near the pool and had to go to the buffet for lunch..NO sandwich type but much too heavy a lunch for me and found myself overeating at lunch . would have been nice to have a snack bar near the pool for a hamburger, grilled chicken or salad only. However everything else was fantastic, great nightly 1 hour shows every night with a different theme in a beautiful theatre, there are 3 of them inside and outside for shows. only drawback is a small problem trying to communicate with some staff in English..most dont speak or understand English too well and found a little problem with some staff in that area ( more so with room staff ) We were upgraded to the Palace from the Tropical and to be honest the loby of the Tropical looked prettier than the Palace lody which had very uncomfortable seating. Lounges all over the property and pool bars that were very easy to get any drink you wanted. pool staff etc were great. Also..........palace rooms have these Luxura Spa bathrooms with everything you could want in them
Traveler type: Family
We dined at the Buffet in the Palace nightly due to the Casual dress allowed.....every night had a different theme and there was a ton of food choices every night Way too much food !!! Hotel has 20 places to eat so trhere sure is enough choices..
Score
5 out of 5
Great vacation!
AmandaPanda Nov 23, 2009
The reef along the hotel beach was beautiful and filled with life. We snorkeled everyday we were there and enjoyed seeing ... octopus, schools of fish, and stingrays. We stayed in the Maya Caribe Hotel. The hotel was very clean; our room was kept spotless while we were there. Food was good, and we especially enjoyed dining at the seafood restaurant. Service was excellent. Wait staff and bartenders were all very friendly and always had a smile!
Traveler type: Couples
Visit Xel-Ha. It is a lagoon right off the ocean, about a 20 min drive from the hotel. We saw beautiful tropical fish and a 3 1/2 foot manta ray while snorkeling. Other water activities to enjoy include tubing, cliff jumping, swinging ropes, and a rope walk. Also have jungle walks and bicycling available.
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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
We booked reservations for the Ala Carte restaurants the first night we were there. The steakhouse, Italian and French were the best food and service. The buffets include a large spread and offer flexibility but the ala carte restaurants are a great cap to a day at the beach or pool side. I suggest booking early and checking back if you can't get a reservation
--Steven, Columbus, Ohio Dec 15, 2009
if you're going to one of the sit down restaurants make sure you bring money to tip. It's an all inclusive resort, but you need to tip the waiters at these places.
--Emily, Chicago, IL Dec 14, 2009
Take the collectivo to Playa or to Tulum. It is only $2 a person compared to $20-$25 for a taxi.
--Shqipta, Idaho Falls, Idaho Dec 13, 2009
Loved the french restaurant!!
--4Bammanns, Jackson, NJ Dec 8, 2009
There really wasn't any.
--jcan, Pa Dec 7, 2009
The Barcelo Colonial has a shopping plaza with really good deals on Tshirts and other gifts - prices are good. You take the shuttle and it drops you off right in front of the plaza.
--Joy B, Rhode Island Dec 5, 2009
We went on a tour with alltournative tours to Coba and it was wonderful! the kids loved it and our tour guide, [...], was wonderful, highly recommend!
--Mom, South Dakota Dec 4, 2009
Book specialty dinners when you first arrive, as they fill up quickly. Also, the shopping on the resort is kind of pathetic. Not much to buy.
--Johnny, Los Angeles, CA Dec 3, 2009
Take the Shuttle buses that run frequently on route 307 to Tulum Ruins, cost between 20 to 30 pesos and it much cheaper that the tours from the hotel. They also go the Playa del Carmen and Cancun.
--Scuba Shell, Horsham, PA Nov 30, 2009
Go in September, no crowds.
--BeachSooner, OK Nov 29, 2009
Make your reservations for the dinners immediately upon your arrival.
--Dale, Longmont, CO Nov 28, 2009
We dined at the Buffet in the Palace nightly due to the Casual dress allowed.....every night had a different theme and there was a ton of food choices every night Way too much food !!! Hotel has 20 places to eat so trhere sure is enough choices..
--Cigar Guy-NJ, North Brunswick, New Jersey Nov 23, 2009
Visit Xel-Ha. It is a lagoon right off the ocean, about a 20 min drive from the hotel. We saw beautiful tropical fish and a 3 1/2 foot manta ray while snorkeling. Other water activities to enjoy include tubing, cliff jumping, swinging ropes, and a rope walk. Also have jungle walks and bicycling available.
--AmandaPanda, Iowa City, IA Nov 23, 2009
You don't have to take a Taxi to get around town. You can take their local transit called Colectivo for a far cheaper price than a Taxi. I heard that Taxi's cost about $20 to take you to Playa del Carmen but if you take the Colectivo it costs $2/person. Really Cheap and it's safe.
--CaliGirl, Los Angeles, Ca Nov 23, 2009
there was great shopping on the hotel grounds and also at Playa del Carmen just 30 min away.
--very satisfied, santa clarita, ca Nov 20, 2009
Book a taxi R/T instead of the Grey Line Tours. Too many stops prior tp the hotel and the taxi (if booked online prior) is actually cheaper!
--runinamok75, Philadelphia, PA Nov 19, 2009
If we go back, we will rent a car and drive to local attractions. The excursion company rep was impossible to locate all week, and the effort of trying to find out what time we were getting picked up for our trip to the airport was cutting into valuable vacation time. When driving yourself, make sure to obey traffic laws.
--Michaels52, Providence, Rhode Island Nov 18, 2009
The walking was actually good because the food was so good we needed to walk some of it off. No complaints about any of the food or the employees. We loved it.
--Gramma Sandy, Toledo, Ohio Nov 15, 2009
Check your prices before bying anything at the stores in the shopping area. While I feel that we got a few good deals in jewerly and other trinkets, we definitely did not get good deals on tequila or vanilla. Just because they are on the hotel complex does not mean they arfe offering good or fair pricing. And everything is ALWAYS negotiable.
--Birdie Coastie Wife, Petaluma, CA Nov 15, 2009
If you want to go to Tulum or Playa Del Carmen, walk to the gate of the complex and catch the shuttle bus. It costs $2 per person each way instead of $20 for a cab. You only will wait 5 min for the shuttle to pick you up.
--Maegan, Craig, CO Nov 11, 2009
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