$279 Avg/night
Rate and special offer based on Check-in: Aug 2, 2014 Check-out: Aug 3, 2014

Barcelo Riviera Maya All Inclusive Complex

4 stars
Carretera Chetumal- km 266.3, Riviera Maya, 77750
Hotel Overview
Reviewer score
4.2
out of 5
2,080 reviews
excellent place to stay

there are nothing but great things to say about this property. food and service are excellent.... See full review

  • eeyore and garfield
  • May 28, 2014
Amaizng place

We went to this hotel for early summer vacation. This was our first time in Mexico, but definitely... See full review

  • DInche
  • May 25, 2014
Offering 24-hour drinks, snacks and meals, the Barcelo Riviera Maya All Inclusive Complex combines convenience with luxury at four distinct resort areas: Barcelo Maya Beach, Maya Caribe, Maya Colonial Beach and Maya Tropical. Recently renovated bars, restaurants, and ocean- or garden-facing accommodations transport guests to a relaxing Caribbean environment. Dine on international buffet dishes or local Mexican flavors and sip refreshing fruit juices before taking a dip in the pool. Families can unwind with Mayan-inspired spa treatments at the spa, or adults can drop the kids off at the Barcy Club, which hosts a range of activities - from balloon contests to soccer and board games.
Key facts
  • Suites and family rooms
  • Wi-Fi access (fees may apply)
  • Spa facilities, which offers treatments for adults and children
  • Conference spaces
  • Bars and restaurants at each resort
  • Dolphinaris at Barcelo - interactive dolphin experience
  • Children's Club
  • Swimming pool
  • Trips and excursions available
  • Gym
  • Shopping center
  • Children's playground
  • Nightclub
  • Kukulcan Theater with live shows
  • Sports and beach facilities
Neighborhood
The Barcelo resort is situated on the shore just south of central Playa del Carmen. Enjoy a refreshing swim in the calm, warm waters just off the coast, or venture further out on a boat ride to Cozumel Island. Two major natural resources - Parque Nacional de Quintana Roo and Parque Nacional Tulum - are just a short bus or car ride south along the coastal highway. Visitors to these parks can explore lush jungles and an ancient, walled Mayan city, or go for a scuba session in a natural cave. Guests that decide not to wander too far from their rooms can still go swimming with dolphins or enjoy golf at the resort.
Hints and tips
Join guided tours to Mayan relics like Chichen Itza and modern parks like Xcaret for an additional fee, or get your adventure fix at the Tulum Extreme zip-lining circuit.

Book rooms on higher levels for excellent views.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Barcelo Riviera Maya All Inclusive Complex Rooms

Barcelo Maya Beach Room
Terrace or balcony, full bathroom, air-conditioning, satellite TV, LCD screen with remote control, telephone with mail-box, alarm clock, bathrobes, hairdryer, coffeemaker, ceiling fan, mini-bar (stocked daily), in-room safe, iron & ironing board, 110 volts electricity. Furnished with 1 king-size bed or 2 full-size beds, the total area with 27.80 square meters and the maxim capacity is for 4 people per room.
Barcelo Maya Tropical Room
Spacious guest rooms with private terrace or balcony, full bathroom, digitally-controlled air conditioning, alarm clock, in-room safe, ceiling fan, coffee maker, bathrobes, iron and ironing board, mini-bar, hairdryer, telephone with voicemail, satellite color-TV with remote control, 110 volts electricity. Furnished with 1 king-size or 2 double-size beds and an individual sofa, the total area with 39 square meters and the maxim capacity is for 4 people per room.
Barcelo Maya Colonial Room
Spacious guest rooms with private terrace or balcony, full bathroom, digitally-controlled air conditioning, alarm clock, in-room safe, ceiling fan, coffee maker, bathrobes, iron and ironing board, mini-bar, hairdryer, telephone with voicemail, satellite color-TV with remote control, 110 volts electricity. Furnished with 1 king-size or 2 double-size beds and an individual sofa, the total area with 39 square meters and the maxim capacity is for 4 people per room.
Club Premium Suites
*Private Check In and Check Out in an exclusive Club Premium area. *Personalized concierge services only for Club Premium clients. *The Best room view in our exclusive Club Premium area. *Petit fours and domestic bottle of champagne in the room upon arrival. *Pool towels in the room. *VIP Minibar (sodas, water, beer and snack) *Premium amenities in the room. *Priority to reserve in a la carte restaurantes *Unlimited reservations, subject to availability). *Exclusive Club Premium Lounge with international drink, canapes, continental breakfast, table games, books, newspaper, free internet (Opern from 7.00hts to 23hrs) *Free local calls. *Free wireless internet. *Express laundry service with regular charge. *20% off in the spa and beaty salon. (restrictions apply)
Barcelo Maya Beach Junior Suite Club Premium
Spacious Junior suite with 593sq which combines exclusive Club Premium area location, jacuzzi on the terrace and a spectacular view. Receive exclusive benefits of our Club Premium concept. There's a fine selection of petit fours and a bottle of domestic sparkling wine on arrival.
Barcelo Maya Caribe Room
Terrace or balcony, full bathroom, air-conditioning, satellite TV, LCD screen with remote control, telephone with mail-box, alarm clock, bathrobes, hairdryer, coffeemaker, ceiling fan, mini-bar (stocked daily), in-room safe, iron & ironing board, 110 volts electricity. Furnished with 1 king-size bed or 2 full-size beds, the total area with 27.80 square meters and the maxim capacity is for 4 people per room.

Amenities

  • All inclusive
  • High-speed internet
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
High-speed internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.4885 -87.2484
Area served
Barcelo Maya Palace Complex is situated on the Mayan Riviera, 9 miles from Xcaret and 45 miles from Cancun International Airport. This location is also 13 miles from Playa del Carmen, 16 miles from Xel-Ha, 20 miles from Tulum and 90 miles from Cancun
Nearby airports
Cancun International Airport. 75 Km south of Cancun International Airport. Barcelo Maya Beach resorts Complex is situated on the Mayan Riviera, This location is also 13 miles from Playa del Carmen, 20 miles from Tulum and 90 miles from Cancun.

Dining

Mexico Lindo
A la carte dinner Mexican restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Marenostrum
A la carte dinner Mediterranean-style fish and seafood restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Kyoto
A la carte dinner Japanese restaurant prior reservation(open from 6:30 pm to 10:30 pm). Formal dress required
Capri
A la carte dinner Italian restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Santa Fe
A la carte dinner steak house restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Don Quijote
A la carte dinner Spanish restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress requiered

Meeting facilities

Meeting Info
Keeping pace in today's business climate requires state-ofthe-art facilities and resources combined with the special touch of a highly professional staff. The Barcelo Maya Convention Center is just such a place, offering a total of 8 spacious meeting rooms with a total capacity for up to 1,400 people. Meetings and event planners have the latest audiovisual equipment at their disposal as well as a wide range of support services, such as an executive business center, theme parties, gourmet cuisine, shows, and more. For those who thrive on getting the job done right, the Barcelo Maya Convention Center is your temple of productivity.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (2080)

Ratings and reviews for Barcelo Riviera Maya All Inclusive Complex

Overall score

4.2 / 5
5.01.0
2080 out of 2080
Amenities:
4.4
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.4
Value:
4.3

89% would recommend to a friend.

Sort by:
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
Anonymous
Chicago, Illinois
Oct 31, 2009

Great vacation!!!-

The staff was very friendly, and the resort is beautiful and immaculate!!! Food was delicious and had much variety. There is no need to even leave the resort, everything you need for a great vactation is there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
Ballin' Budget Style
San Francisco, CA
Jun 1, 2010

Gorgeous & relaxing place to visit!

We were pleasantly surprised at the value for what we paid. We are extremely budget minded and definitely got our money's worth here. The 5 resorts in one is a nice concept, except if you are in the Beach or Caribe (cheapest 2) you only have access to your two hotels. You can use the pools at the Tropical or Caribbean (next level up), but you can't order drinks at the bars or go to their restaurants or buffet. Forget even stepping foot onto the Palace grounds. You're not allowed to. A few tidbits: Speaking Spanish is definitely a plus since the staff's abilities are extremely limited. We had read that it was super important to tip the maids. It's not. The guy that refills your mini-fridge is different than the maid. So if you want more beer, just write a note on the fridge. The refrigerator does not keep the drinks cold. Nothing does really. By the time you pour your drink it's hot already. That's just the climate. Regarding the buffet, don't expect for the food to be the greatest thing in the world. But you will always find something edible in the mix. The shows were so-so - some better than others. Karaoke night needs to happen on Friday or Saturday instead of Sunday :) The Jaguar club wasn't too happening, but just know that if you want amazing nightlife stay in Playa del Carmen instead. Other than that it was a super awesome very-much-needed vacation at a classy resort with a beautiful beach and grounds! Transportation tip: Take the colectivo - it's a local government sponsored van that runs up and down the coastal highway. All you have to do is walk out to the main entrance of the hotel and it picks you up alongside the highway (you wave, it stops). It will take you right to Playa del Carmen, Tulum, any of the water parks, etc for 20 pesos (or 2 American dollars) each way.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: In Hotel

[...]

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
dave ster
Riviera Maya, Villas Quintana Roo, 77536 Cancún, Quintana Roo, Mexico
Apr 2, 2012

great time had by all

went down with several other families, every one had a great time

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

wonderful food

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
Anonymous
new york
Jul 23, 2010

Cant wait to go back

Lazy days by the pool and beach

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
Caro1
New England
Mar 9, 2014

Great hotel

Loved it. I recommend this hotel. Cannot go wrong by staying at barcelo.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
Super Daughter
MI
Feb 1, 2010

Christmas Family Vacation

We stayed at the Palace in Riviera Maya and everything seemed absolutely perfect. Check in was very quick and easy, the staff was very friendly and knowledgeable. The rooms were beautiful and the food was excellent. They had a fantastic choice of drinks and were always very helpful. We were all a little bummed that there was no hot tub, but the overall experience was awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short walk from hotel

check all shops!

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
party time Hooter
NY bordering PA
Feb 8, 2012

Friends vacation

There were 10 of us vacationing together from NY and PA. Our room was very clean and comfortable. The food in the buffet was good, something different all the time. We only tried the seafood place, (went away hungry) and the steakhouse which was very good from the specialty places. We had a great time at the pool bars, Tropical and Colonial, The bartenders were great, very good with the guest, especially Mario and A. Soliz (can't say or spell his first name.) The people on vacation there were very friendly and we had a great time with them- from Wisconsin, Minnesota, and Nova Scotia.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
Smiling Dave's Wife
Kalamazoo, MI
Nov 14, 2009

Barcelo All Inclusive - fantastic site!

The beaches are beautiful. Lots of water sports for free and great fun. Great Snorkeling at the site. The buffets are awesome and the Ala Cartes are good - I would not got to the Brazilian Steakhouse but the other 3 we visited were great. The theatres could have been better. My only real complaint is the days go by so fast and the sun sets too early.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
Gramma Sandy
Toledo, Ohio
Nov 15, 2009

Wonderful 1st All Inclusive

The resort was beautiful and the food was great. The only complaint I could give you was the weather because it rained 5 out of 7 days but we still all had a great time and plan to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Long walk from hotel

The walking was actually good because the food was so good we needed to walk some of it off. No complaints about any of the food or the employees. We loved it.

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
Michael & Michelle
Omaha NE
Feb 14, 2010

Barcelo Palace

We were extreemly impressed with the entire facility. The Palace is an exceptional place to stay.The entire facility was spotless, staff outstanding, beaches and pools spotless and exceptional. Once you stay at the Barcelo Palace, it will be hard for anywhere else to come close. Too bad ratings are not 6 stars, they earned it.[...]

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: Not Applicable

[...] our Ground Transportation was through "Grey Line." The were very helpful at the Cancun Airport, but after that they completly dropped the ball. Our "Grey Line" Representative at the hotel was not there for our 3 meetings, no information given about the faclilty or tours thru Grey Line, the NEVER showed up to take us back to the Airport even though I call them 5 days prior to complain about their Lack of concern (Grey Line). Had to hire taxi to get to the airport at an additional cost to us. When I spoke to "Grey Line" about the $60.00 dollars paid to the taxi they said I was overcharged, however, they charged us $81.00 each way for their service.?? "Grey Line" was the only negative part of our trip, cost us substantial time and extra expense. Grey Line was by far "sub standard and the "weak link" to a perfect vacation.

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