$279 Avg/night
Rate and special offer based on Check-in: Jul 11, 2014 Check-out: Jul 14, 2014

Barcelo Riviera Maya All Inclusive Complex

4 stars
Carretera Chetumal- km 266.3, Riviera Maya, 77750
Hotel Overview
Reviewer score
4.2
out of 5
2,080 reviews
excellent place to stay

there are nothing but great things to say about this property. food and service are excellent.... See full review

  • eeyore and garfield
  • May 28, 2014
Amaizng place

We went to this hotel for early summer vacation. This was our first time in Mexico, but definitely... See full review

  • DInche
  • May 25, 2014
Offering 24-hour drinks, snacks and meals, the Barcelo Riviera Maya All Inclusive Complex combines convenience with luxury at four distinct resort areas: Barcelo Maya Beach, Maya Caribe, Maya Colonial Beach and Maya Tropical. Recently renovated bars, restaurants, and ocean- or garden-facing accommodations transport guests to a relaxing Caribbean environment. Dine on international buffet dishes or local Mexican flavors and sip refreshing fruit juices before taking a dip in the pool. Families can unwind with Mayan-inspired spa treatments at the spa, or adults can drop the kids off at the Barcy Club, which hosts a range of activities - from balloon contests to soccer and board games.
Key facts
  • Suites and family rooms
  • Wi-Fi access (fees may apply)
  • Spa facilities, which offers treatments for adults and children
  • Conference spaces
  • Bars and restaurants at each resort
  • Dolphinaris at Barcelo - interactive dolphin experience
  • Children's Club
  • Swimming pool
  • Trips and excursions available
  • Gym
  • Shopping center
  • Children's playground
  • Nightclub
  • Kukulcan Theater with live shows
  • Sports and beach facilities
Neighborhood
The Barcelo resort is situated on the shore just south of central Playa del Carmen. Enjoy a refreshing swim in the calm, warm waters just off the coast, or venture further out on a boat ride to Cozumel Island. Two major natural resources - Parque Nacional de Quintana Roo and Parque Nacional Tulum - are just a short bus or car ride south along the coastal highway. Visitors to these parks can explore lush jungles and an ancient, walled Mayan city, or go for a scuba session in a natural cave. Guests that decide not to wander too far from their rooms can still go swimming with dolphins or enjoy golf at the resort.
Hints and tips
Join guided tours to Mayan relics like Chichen Itza and modern parks like Xcaret for an additional fee, or get your adventure fix at the Tulum Extreme zip-lining circuit.

Book rooms on higher levels for excellent views.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Barcelo Riviera Maya All Inclusive Complex Rooms

Barcelo Maya Beach Room
Terrace or balcony, full bathroom, air-conditioning, satellite TV, LCD screen with remote control, telephone with mail-box, alarm clock, bathrobes, hairdryer, coffeemaker, ceiling fan, mini-bar (stocked daily), in-room safe, iron & ironing board, 110 volts electricity. Furnished with 1 king-size bed or 2 full-size beds, the total area with 27.80 square meters and the maxim capacity is for 4 people per room.
Barcelo Maya Tropical Room
Spacious guest rooms with private terrace or balcony, full bathroom, digitally-controlled air conditioning, alarm clock, in-room safe, ceiling fan, coffee maker, bathrobes, iron and ironing board, mini-bar, hairdryer, telephone with voicemail, satellite color-TV with remote control, 110 volts electricity. Furnished with 1 king-size or 2 double-size beds and an individual sofa, the total area with 39 square meters and the maxim capacity is for 4 people per room.
Barcelo Maya Colonial Room
Spacious guest rooms with private terrace or balcony, full bathroom, digitally-controlled air conditioning, alarm clock, in-room safe, ceiling fan, coffee maker, bathrobes, iron and ironing board, mini-bar, hairdryer, telephone with voicemail, satellite color-TV with remote control, 110 volts electricity. Furnished with 1 king-size or 2 double-size beds and an individual sofa, the total area with 39 square meters and the maxim capacity is for 4 people per room.
Club Premium Suites
*Private Check In and Check Out in an exclusive Club Premium area. *Personalized concierge services only for Club Premium clients. *The Best room view in our exclusive Club Premium area. *Petit fours and domestic bottle of champagne in the room upon arrival. *Pool towels in the room. *VIP Minibar (sodas, water, beer and snack) *Premium amenities in the room. *Priority to reserve in a la carte restaurantes *Unlimited reservations, subject to availability). *Exclusive Club Premium Lounge with international drink, canapes, continental breakfast, table games, books, newspaper, free internet (Opern from 7.00hts to 23hrs) *Free local calls. *Free wireless internet. *Express laundry service with regular charge. *20% off in the spa and beaty salon. (restrictions apply)
Barcelo Maya Beach Junior Suite Club Premium
Spacious Junior suite with 593sq which combines exclusive Club Premium area location, jacuzzi on the terrace and a spectacular view. Receive exclusive benefits of our Club Premium concept. There's a fine selection of petit fours and a bottle of domestic sparkling wine on arrival.
Barcelo Maya Caribe Room
Terrace or balcony, full bathroom, air-conditioning, satellite TV, LCD screen with remote control, telephone with mail-box, alarm clock, bathrobes, hairdryer, coffeemaker, ceiling fan, mini-bar (stocked daily), in-room safe, iron & ironing board, 110 volts electricity. Furnished with 1 king-size bed or 2 full-size beds, the total area with 27.80 square meters and the maxim capacity is for 4 people per room.

Amenities

  • All inclusive
  • High-speed internet
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
High-speed internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.4885 -87.2484
Area served
Barcelo Maya Palace Complex is situated on the Mayan Riviera, 9 miles from Xcaret and 45 miles from Cancun International Airport. This location is also 13 miles from Playa del Carmen, 16 miles from Xel-Ha, 20 miles from Tulum and 90 miles from Cancun
Nearby airports
Cancun International Airport. 75 Km south of Cancun International Airport. Barcelo Maya Beach resorts Complex is situated on the Mayan Riviera, This location is also 13 miles from Playa del Carmen, 20 miles from Tulum and 90 miles from Cancun.

Dining

Mexico Lindo
A la carte dinner Mexican restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Marenostrum
A la carte dinner Mediterranean-style fish and seafood restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Kyoto
A la carte dinner Japanese restaurant prior reservation(open from 6:30 pm to 10:30 pm). Formal dress required
Capri
A la carte dinner Italian restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Santa Fe
A la carte dinner steak house restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Don Quijote
A la carte dinner Spanish restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress requiered

Meeting facilities

Meeting Info
Keeping pace in today's business climate requires state-ofthe-art facilities and resources combined with the special touch of a highly professional staff. The Barcelo Maya Convention Center is just such a place, offering a total of 8 spacious meeting rooms with a total capacity for up to 1,400 people. Meetings and event planners have the latest audiovisual equipment at their disposal as well as a wide range of support services, such as an executive business center, theme parties, gourmet cuisine, shows, and more. For those who thrive on getting the job done right, the Barcelo Maya Convention Center is your temple of productivity.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (2080)

Ratings and reviews for Barcelo Riviera Maya All Inclusive Complex

Overall score

4.2 / 5
5.01.0
2080 out of 2080
Amenities:
4.4
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.4
Value:
4.3

89% would recommend to a friend.

Sort by:
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
5.01.0
Nino2517
Los Angeles, California
Dec 12, 2012

Total Relaxation

Once checked into the room, the comfort and pampering begins. Good food, beautiful layout, friendly staff. Very nice and relaxing. Very international, which makes it part of the beauty, from the people to hearing various languages spoken, experienceing different cultures. Very enjoyable, educational and fun.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Money-saving tip: Not Applicable

If you do plan to visit other spots in the area of Maya, it's best to rent a car. It's not too much, and it's convenient to move around to and from the airport, into Playa, and Tulum. You have much freedom that way.

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

3
5.01.0
Notsohappy59
Kamloops BC
Dec 12, 2012

Hmmm

The servers, cleaners and support staff were excellent. Promises were made and later broken by the staff manning the front desk and the concierge. We will probably not return to this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
Plunderroom
Richmond, VA
Dec 12, 2012

Perfect retirement celebration!

We thoroughly enjoyed this resort. It exceeded our expectations as we had heard mixed reviews about all-inclusive resorts. The variety of restaurants, food offerings and drink quality were excellent. The staff was very attentive and made sure you were looked after very well. Beautiful surroundings too. Make sure to get the Club level for all the upgrades; it is well worth the extra money. We will definitely go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

Be sure to upgrade to the Club level to have access to all the non-buffet restaurants.

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

3
5.01.0
dougans
BC
Dec 11, 2012

holiday

Tried to upgrade, but at $160 per night not worth it.Breakfast buffet was good. Service at front desk was average at best at the Beach. Much better at the Caribe.Second time at the Barcelo and was disappointed this time.Beach is still awesome with good snorkelling, lots of fish and sea turtles.Room was average but clean and maid service was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Seafood, Steak and Spanish were all good. Mexican was not good at all

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
5.01.0
Cohiba Christy
Castle Rock, Co
Dec 10, 2012

Stay at Barcelo'

We really enjoyed the stay and the staff at the buffet each meal was very friendly and took great care of us. Room was great and thanks for getting us a king sized bed!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Entertainment tip: Short walk from hotel

lots of things to do, although we didn't take kids this trip and our first to mexico, the hotel was a great kid friendly place and looking forward to bringing our 3 teenagers back

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
5.01.0
rick807
pa
Dec 9, 2012

good trip

14th time at the barcelo was as good as the first. we will return next year

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
5.01.0
Dacougr
Boise, ID
Dec 2, 2012

Great Hotel

Stayed 10 nights at the Barcelo Maya Cribe. Resort is HUGE and staff was very friendly. Had a room with King bed and it was very comfortable unlike many Mexican hotel beds. Its seems Nov. is a great time to visit and hotel was only 50% full so had no problem finding place to lay near the pool or on the beach.Dinner and breakfast buffets were very good at the Caribe. Lunch at Capt. Morgans was not so great so we went to the Palmeras Grill at the Tropical beach hotel complex and it was much better food and selection. Resort is large and you have 2 theatres for the nightly shows to chose from.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: In Hotel

Hotel has its own shopping mall but prices are about 40% higher than shops in Playa. Go out to highway and take a Collectivo (25 pesos) to downtown Playa. Last Collectivo stop is 2 blocks from the famous 5th Ave. shopping plaza in Playa.

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
5.01.0
Gina Pena
Blue Springs, MO
Nov 5, 2012

Barcelo vac

Worst thing was the pillows or the lack there of. Sometimes it was impossible to get a drink at the pool bar of the Tropical. Also need rocks removed at the Tropical beach making it almost impossible to get into the ocean. Best thing was the kind staff, great food, and beautiful grounds.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Shopping tip: Short drive from hotel

Best prices are in Playa Del Carmen for shopping.

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
5.01.0
Drum man
Kansas City, MO.
Nov 5, 2012

Great Time

Great place for relaxing and fun vacation. Bar staff awesome. Only problem beef products little tough.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Entertainment tip: In Hotel

Bar at theater great time

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

2
5.01.0
E.LOPEZ
MERCED, CA
Nov 4, 2012

FRONT DESK STAFF NEED TRAINING

BARCELO COMPANY, THIS PEOPLE DO NOT KNOW HOW TO TREAT A CUSTOMER. THEY NEED TO BE TRAINED IN DEALING WITH YOU CUSTOMERS. FROM BEING RUDE, DIDN'T HAVE ANSWERS, TO OVER CHARGING WHEN CHEKING OUT. WHERE DO YOU SEND THEM TO SCHOOL?

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
2
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