$319 Avg/night
Rate and special offer based on Check-in: Sep 4, 2015 Check-out: Sep 7, 2015

Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

5 stars
View map of Carretera Chetumal Pto. Juarez Km 266.3, Quintana Roo, Riviera Maya, 77750

Hotel Overview

Reviewer score
4.4
out of 5
74 reviews
great place

it was a wonderful place for my family. it got everything for everyone in the family. All the... See full review

  • aabb
  • Aug 25, 2015
awesome

we had a great time on our honeymoon. The sights were beautiful and the staff was excellent and so... See full review

  • jason m.
  • Aug 24, 2015
Nestled right up against palm-lined, white sand beaches, the Barcelo Maya Palace Deluxe occupies an enviable spot on the Yucatan Peninsula. Float around in utter peace in the adults-only pool, experience the region's culture firsthand in the Mayan steam bath or 'Temazcal', or take your little ones to make new friends at the on-site 'dolphinarium.' When hunger hits, the hotel's six restaurants make it easy to enjoy the French, Brazilian, Caribbean and Mexican cuisine of this multicultural region. The all-inclusive package is also much loved by parents who can't get enough of its four bars, supervised children's activity center and teens' club, and activities like fishing and golf just a short walk away.
Location
This exceptional resort is situated in the midst of Mexico's Caribbean coastline, the Riviera Maya, just south of the residential community Puerto Aventuras. Playa del Carmen, with its spirited Latino bars and chic boutiques, is 16 miles north of the hotel. Visitors can take a tour through history by heading for the historic cliff-top ruins at Tulum, to the south.
Highlights
  • 756 guestrooms
  • 3 floors
  • Dining: Miramar Buffet, La Hacienda Restaurant Buffet, Caribe Restaurant, Rodizio Restaurant, Brasserie Restaurant and Coral Grill
  • Bars/Lounges: Carey Lobby Bar, Coco Bar, El Cielo Bar and Theater Bar
  • Jaguar's Nightclub
  • 24-hour room service
  • Swim-up bar
  • Private beach
  • In-room childcare
  • Water park
  • Health club
  • Full-service spa
  • 4 meeting and conference rooms
  • Concierge services
  • Airport shuttle
Policies
As with many Mayan Riviera destinations, visiting the Barcelo Maya Palace Deluxe during spring break is not a good idea for those looking to experience peace and quiet.

While you're at the hotel, squeeze in a sailing trip around the resort to experience the beauty of the jewel-like coastline from the sea.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Top hotels

Recommendations for you

Customers who viewed Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive also booked these hotels.

★★★★
$263
4.2 / 5 1,091 reviews
★★★★
$366
4.4 / 5 15 reviews
★★★★
$263
4.3 / 5 4 reviews
★★★★
$263
3.8 / 5 16 reviews
★★★★
$263
4.5 / 5 4 reviews
★★★★
$124
4.3 / 5 26 reviews

Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive Rooms

Junior Suites Deluxe Ocean Front Club Premium
Spacious Junior Suite with 484 Sq.Ft, one King size bed or two double beds, with private terrace or balcony, living room including two day beds, mini-bar (restocked daily), coffee maker, alarm clock, ceiling fan, iron and ironing board, in-room digital safe, flat screen TV, full bathroom with bathtub and separate shower, digitally controlled air conditioning, bathrobes and slippers, 110 volts electricity, and digital scale.

Early check & check out(3 hours maximum/subject to availability)

  • Access to club premium private lounge
  • 24 hour Room Service
  • VIP amenities
  • Aromatherapy menu
  • Free internet access
  • Concierge services
  • Pool towels in room
  • Local calls free of charge
  • Express laundry service with regular charge
  • Among other Club Premium Deluxe amenities.

    Occupancy 5.
    Junior Suite Deluxe Pool View Club Premium
    Spacious Junior Suite with 484 Sq.Ft, one King size bed or two double beds, with private terrace or balcony, living room including two day beds, mini bar (restocked daily), coffee maker, alarm clock, ceiling fan, iron and ironing board, in room digital safe, flat screen TV, full bathroom with bathtub and separate shower, digitally controlled air conditioning, bathrobes and slippers, 110 volts electricity, and digital scale.

    Early check & check out(3 hours maximum/subject to availability).

  • Access to club premium private lounge
  • 24 hour Room Service
  • VIP amenities
  • Aromatherapy menu
  • Free internet access
  • Concierge services
  • Pool towels in room
  • Local calls free of charge
  • Express laundry service with regular charge
  • Among other Club Premium Deluxe amenities.

    Occupancy 5.
    Junior Suites Deluxe
    Spacious Junior Suite with 484 Sq.Ft, one king size bed or two double beds and a view of the beautiful gardens on property, with private terrace or balcony, living room including two day beds, mini bar (restocked daily), coffee maker, alarm clock, ceiling fan, iron and ironing board, in-room digital safe, flat screen TV, full bathroom with bathtub and separate shower, digitally controlled air conditioning, bathrobes and slippers, 110 volts electricity, and digital scale. Occupancy 5

    Amenities

    • All inclusive
    • WiFi
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Concierge
    Elevators
    Activities
    Outdoor pool
    Fitness center or spa
    Spa
    Night club
    Game room
    Tennis
    Dining
    All inclusive
    Bar/Lounge
    Restaurant
    24 hour room service
    Services
    Business center
    Laundry service
    Childcare Service
    In-Room Safe
    Tour desk
    Meeting/Banquet facilities
    Barber/Beauty shop
    Conference facilities
    Gift shop
    Currency exchange
    Internet
    WiFi
    Accessibility
    Accessible Rooms/Facilities

    Dining

    Mirador
    Serving International Buffet (breakfast 7:00am to 10:30pm, lunch 12:30pm to 3:00pm and dinner 6:30pm to 10:00pm).
    La Hacienda
    Offering Hacienda style Mexican Buffet (breakfast 7:00am to 10:30am, lunch 12:30pm to 3:00pm and dinner 6:30pm to 10:00pm).
    Rodizzio
    Brazilian Cuisine (dinner only from 6:30pm to 10:30pm).
    Brasserie
    French Cuisine (dinner only from 6:30pm to 10:30pm).
    Caribe
    Caribbean Cuisine (dinner only from 6:30pm to 10:30pm).
    Coral Grill
    Grilled Specialties (lunch & snacks from 10:30am to 6:30pm).
    Carey Lobby Bar
    Available 24 hour (terrace, live piano music, air conditioned, canap selection, dry snacks).
    Theater Bar
    From 6:30 pm to 12:00am.
    The Lounge at a la carte restaurants
    Located in the a la carte restaurant foyer from 6:30pm to 10:30pm.
    Coco pool & swim-up bar
    From 9:00am to 7:00pm.

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

    Ratings and reviews for Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Overall score

    4.4 / 5
    5.01.0
    74 out of 74
    Amenities:
    4.5
    Cleanliness:
    4.6
    Hotel staff:
    4.4
    Comfort:
    4.1
    Location:
    4.5
    Value:
    4.3

    89% would recommend to a friend.

    Sort by:
    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    5
    5.01.0
    aabb
    Family
    Scarsdale
    Aug 25, 2015

    great place

    it was a wonderful place for my family. it got everything for everyone in the family. All the restrauants are great. a lot of walking but i think it was nice for the family after the meals.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Family

    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    5
    5.01.0
    jason m.
    Couples
    north canton
    Aug 24, 2015

    awesome

    we had a great time on our honeymoon. The sights were beautiful and the staff was excellent and so helpful for everything we needed. Only negative we have is there was no power our first night and the stopper in the bathtub didn't work so we couldn't relax in a nice bath while we were there. Other than that, great time

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Couples

    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    3
    5.01.0
    YoYo18
    Family
    Woodland hills
    Aug 20, 2015

    Waste of money

    Was there 8 nights and couldn't be anymore dissapointed with this hotel... No pool side service - you have to walk to the snack bar to get food. You would expect a restaurant right in front of the pool but the snack bar is actually a walk to get to, makes no sense. The food was mediocre at best, they ran out of a lot of option at the buffets everyday. WiFi - Terrible. Cost $42 for the week and only and barely works in the room and the lobby - also, it only works on one device at a time so you have to log in and log out every time you need to use it - it's 2015, they can figure out a better way to utilize their wifi. All the restaurants are super far from the room, you have to walk 10 minutes to go eat anywhere. The pool was nice and big but other than that, the hotel kind of sucks. Oh yea, beds were hard as a rock so don't plan on having a good night of sleep here. The beach was dirty and full of seaweed. The nicest hotel in the complex was the Barcelo Caribe, puts this hotel to shame - much nicer resort, nicer restaurants, they have a nice mall and a Casino opening soon. Last year we went to the Paradisus La Esmeralda which was 1000 times better than this hotel, if you can book there - you should.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    2
    Cleanliness:
    3
    Hotel staff:
    2
    Comfort:
    2
    Location:
    3
    Value:
    2
    Trip purpose:

    Family

    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    4
    5.01.0
    John M.
    Family
    N/A
    Jul 23, 2015

    Family trip

    We've stayed at this location before and know what to expect. It is a very nice place. The prices have been moving up on this property and may force our family vacation to a different destination next year? Still a great location. thanks

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    5
    Location:
    5
    Value:
    4
    Trip purpose:

    Family

    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    5
    5.01.0
    R.ThaoHa
    Family
    San Jose
    Jul 20, 2015

    great and fun time

    Our vacation trip at this resort is great.Room service, swimming pool and restaurants staffs are nice and friendly.Entertainment are good but info about show time is confused. No free room WiFi is minus. I wish Barcelo to offer one or two extra tours outside the resort is a great activity.Or some kind of resort gifts.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    4
    Comfort:
    5
    Location:
    4
    Value:
    4
    Trip purpose:

    Family

    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    5
    5.01.0
    Delu54
    Family
    Chicago
    Jul 8, 2015

    Great Resort

    This is a beautiful resort. Be ready to walk if your room is not near main lobby! The food is great and they provide a wide selection of food so you will always find something to eat. This Barceló property allows you to visit the other Barceló resorts and take advantage of their activities such as bowling, movie theater and free dolphin show. The Wi-Fi is NOT free even though this is mentioned and if you purchase the Wi-Fi, connection is not too great. They have many pools for adults and children. Service was always great, they stock mini fridge daily with free drinks and clean room daily. We had our infant with us and they always provided high chair when eating and have cribs available upon request.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    4
    Trip purpose:

    Family

    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    4
    5.01.0
    Boris P.
    Family
    Plano
    Jun 27, 2015

    Barcelo Palace

    We stay here every year. Hotel is great and very nice location. Takes forever to check in. Very slow service. Same food everyday for last 7 years. Hotel added few additions, water park and you can swim with dolphins now. Like I said. Hotel itself is great. Stuff needs a lot of work to understand what customer service is all about.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    3
    Comfort:
    3
    Location:
    5
    Value:
    4
    Trip purpose:

    Family

    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    4
    5.01.0
    Edwin B.
    Couples
    N/A
    May 5, 2015

    Awesome Experience

    The staff was extremely nice & helpful room was clean on arrival and cleaned daily. Beach: Plenty of chairs available along the beach, tons of pool space along side the beach, shower heads available beachside, swim-up bar at the pool and daily activities available at the pool around noon time. Hotel: It is very large, it has its own trolly to get around. It has a Spa & hair salon, a dolphin-experience in the resort (theres a brief show for free), plenty of grills & intimate restaurants (needs advanced reservation), there is a auditorium with daily nightly shows (begin at 9pm) I recommend the Michael Jackson show. The buffets serve all 3 meals: the food is just ok and the alcoholic drinks are a bit watered down. It is not a requirement to tip the staff (included in the vacation package) but I would give them a few dollars each time since they really went out of their way to serve us. Internet (wifi) is an additional cost (about $12 US dollars per day). For the additional activities, book them at the hotel. They'll give you a discount if you purchase multiple activities and they take credit cards.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    4
    Trip purpose:

    Couples

    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    5
    5.01.0
    LewLew Jones
    Family
    N/A
    Apr 6, 2015

    Beautiful Resort - Easily a 4.5 or 5 star

    Family of four, booked two adjacent rooms (1 for us, 1 for our 17 and 15 year old kids). Staying at the Barceló Maya Palace meant we could go to all of the other resorts - but we rarely left the Palace! The pool was absolutely beautiful, the food was excellent everywhere, and the beach was one of the nicest we've been to in the Riviera Maya. Bring bread and rolls from breakfast out to the lagoon, and the fish (and turtles!) will swim up to you. Great snorkeling, just a wonderful trip. Highly recommend.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Family

    Review of Barcelo Maya Palace Deluxe Riviera Maya - All Inclusive

    Reviewer score

    5
    5.01.0
    Mike
    Family
    Stoneham
    Mar 2, 2015

    Family Trip

    Quick recap... Hotel and beach are beautiful. Staff is great. Check in is not that long...enjoy your welcome drink and breathtaking views...just wait your turn. The buffet food is very good...don't listen to other snobby reviews. Drinks are great and bartenders work quickly. Don't forget to tip and be thankful as they work hard to make it a pleasant experience for everyone. Yes you will need to walk to get around, but that is a good thing....Don't be lazy! Kids club is great. Only complaint would be the mattress and pillow conditions, but not the end of the world and think they are replacing them. You are on vacation...just enjoy it!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Family

    Back to menu Return to top