The Westin Resort & Spa, Puerto Vallarta

Overall the hotel was very comfortable yet the meals at the restaurant were far drom desirable and over priced. Service was great. One major dissapoinment was the high rates to use the internet service. While most hotels that I have been offer free WIFI, there was a change for using it and it was ridiculous. 5 dollars per 30 min using their computers or 25 dollar to use WIFI on your personal computers per a 24 hour period.

The hotel itself is a bit dated but the staff was very friendly and eager to recommend good restaurants and quick with excellent service at the beach bar. Royal Beach Club is worth the extra expense as you can eat a full breakfast and full dinner with drinks should you desire. My fiancee and I prefer a nicer hotel but this seemed to be one of, if not the, nicest hotel in the marina area.

Got a good deal on this hotel with an all inclusive package. Meals were very limited on where and what you could eat . Dont expect to get seafood or steak on the all inclusive package. All menu order food only in one restaurant. Package did not include the steak and seafood house. Also some items on the allowed menu were not included. Breakfast were good. Freshly made omelettes every morning. Drinks were ok. Have to drink what beer they allow. Some beers would cost extra. No intertainment what so ever day or night. Pretty boring. On a good note. 24 hr room service was included as well as wifi. Internet would normally cost $18 a day. Crazy. For what we paid on this hotel, I would go back at the same price. I would never pay full price for this all inclusive. Not a bad hotel though. A little out dated but clean enough. Location is good. Close to the marina and lots of places to eat and have fun there. An $8.00 taxi ride to down town.

Hotel was nice but I wish the pool was heated

Overall Westin was a positive experience. The facilities are very clean, staff was very friendly and the rooms are big enough for family of four. The downside were the following: - The hotel nickle/dimed for every thing(business center, water bottle in rooms etc) - The location (Marina Vallarta) is not very active and colorful. Downtown is very active and enjoyable which is a cab ride (approximately $6-8 one way) But overall a great experience.

The Westin itself was great. We loved the overall feel of the hotel. The 4 pools and 2 swimup bars were great. The nightly firework show from the pirate ship just off the beach was a lot of fun. The service was really good. The only complaint I have is that the club noise was not muffled out very well from the room. I am a heavy sleeper and had no problem but on both Friday and Saturday night it kept my girlfriend up until about 3am becuase of the bass permeating into our room. The staff was overall great except for the manager the next morning telling us that this wasn't happening and trying to argue with me. That wasn't the response of a manager in a 4 star hotel and one that was ranked #5 on the travel channel for hotels in mexico. Do get the message on the beach !

Very nice and relaxing time. Little noisy at nights with music and parties. Didn't mind too much, but can understand other people being annoyed.

The Westin was very clean, had nice pools that had private coves to relax in. The showers, yes, the showers were awesome! The location was great too, very close (5 minute) walk to the downtown Marina area which had great restaurants and shops. It was only a 10 minute taxi ride to downtown for more options. The food was all very good at the restaurant and the staff was very friendly. My husband and I typically choose smaller hotels which offer more privacy and less "family" friendly so it was kind of noisy for us because there were lots of kids around jumping in the pool and, well, being kids. But it didnt ruin our trip, we are just accostomed to a more romantic type vacation resort. Overall, a great place to stay.

This hotel was perfect for our stay in Puerto Vallarta. It is worth upgrading to the Royal Beach Club rooms if you are not going with the all inclusive plan because it includes a tasty continental breakfast and happy hour drinks and appetizers. The view from our room on the 14th floor was great and we loved our private balcony. The pools are beautiful and great for families and couples alike. The beach area is small, but clean. Overall we had a fantastic time and would return to the Westin again.

Loved the pool area. Lots of choices for sun or shade. Royal Beach Club a convenient option. Close to town and so easy to get to and from the airport.