The Westin Resort & Spa, Puerto Vallarta ★★★★

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$150
avg/night
Rate and special offer based on
Check-in: Feb 8, 2016 Check-out: Feb 9, 2016

Great couple's getaway

Would recommend Fri, Feb 17, 2012
Excellent! Staff very friendly and attentive. Couldn't be nicer. Great location with marina across the street for shopping and many eateries. Try Dante's for a upscale dinner and Victor's for any fish dish!

Time saver

Take the bus into town. Walk the boardwalk. It's a short ride and only costs about 50 cents. DO NOT STOP IN THE AIRPORT IF YOU AREN"T LOOKING FOR A TIMESHARE! These hackers tell you they are employed by the hotel or the pre-transportation you have arranged. They lie! KEEP WALKING PAST THEM ALL UNTIL you are almost outside and you'll see signs and folks wearing shirts noting what company they work for!!

| North Wales, PA 19454, USA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Westin Puerto Vallarta

Would recommend Wed, Feb 8, 2012
Slightly dated but good. The hardwood accents to the room were beautiful. The fresh fruit at breakfast wasn't as tasty as it can be.

| California Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Excellent staying

Would recommend Tue, Jan 17, 2012
Westin is just right for the money. I will recommend this hotel to anyone who comes to PVR , It is very spacious and comfortable.

Dining

There are many restaurants in the area that are good and good value.

| Atlanta, GA, USA Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Had a blast in Mexico

Would recommend Tue, Jan 17, 2012
Pros: ~Staff friendly and helpful ~Fitness center huge with tons of new equipment ~In a gorgeous location and within walking distance to ~Marina (shops & restaurants) ~Pools relaxing (although music horrible 80s love songs) ~Food quality is excellent (breakfast buffet a little pricey, but you can get anything imaginable for breakfast) ~Safe neighborhood ~Short ride to/from airport, and still did not hear air traffic ~Issues handled promptly by housekeeping ~Pool lounge chairs easy to come by, same with beach lounge chairs, cabanas, etc ~Great water pressure in showers & beds are comfy Westin Hotel Beds ~Tennis courts with instructors if you want them Cons: *ABC gum found in hotel room in 2 different spots (which housekeeping quickly removed upon us calling them) *Room was quite dark--not enough lighting--just 4 lamps in main area *No fan in bathroom, so mirrors fogged up quickly and took a long time to be able to see to get ready b/c couldn't see mirror *Taxi or bus ride needed to get into el Malecon/downtown area--but prices reasonable for either *Hotel is past its prime--needs a good update and outside of hotel needs a power-wash and repainting! Lampshades dirty, decor out of style. *Room service slow.

Time saver

Beware--at Airport when you are going to ground transportation, there will be people "helping you" find a taxi when in reality they are suckering you into doing a timeshare presentation. They will lie to you and tell you it will save you 50% with the VIP card. That VIP card doesn't save you anywhere close to 50%--run far away from them!

| St Paul, MN, USA Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 4 /5

Paradise Found

Would recommend Fri, Dec 30, 2011
Our annual return to Westin was again worth the cross-country trip. The pool scene is tropical and relaxed, with top-notch service for food and margharitas from friendly wait staff. The room was well appointed with a 7th floor balcony with plush views of the sea below, and downtown Vallarta and the mountains off to the distance. The hotel is in walking distance to the marina, which offers nice restaurants with beautiful views of the boats. See ya next year!

Dining

Walk a few minutes to Marina Vallarta and enjoy a nice meal and great views of the marina. Enjoy!

| Westfield, NJ, USA Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

pre-Xmas getaway

Would recommend Wed, Dec 21, 2011
Unrequested upgrade to face the beautiful ocean on the balcony. Beach and 2 pools right there, but uncrowded and accessible. Close to airport but not so close as to have any noise. Nice Marina nearby, with restaurants, nice spas, etc. Food at breakfast and at pool quite nice. Everybody very nice. Finally, the travel agent at the hotel was great.

Money saver

Venus Sunshine Spa, in the Marina, provides excellent massage at 40% the charge of the hotel spa.

| Atherton, CA, USA Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Solid hotel

Would recommend Mon, Dec 12, 2011
Great staff, clean rooms; location (Marina) a bit far from downtown, but accessible easily via public transport for 65 cents. OXXO (like a 7-11) across the street. Not much immediately around the hotel; Marina restaurants are touristy/expensive. NO time share salepeople anywhere around the resort--big plus!

| California Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 5 /5

No Customer Service

Would not recommend Mon, Nov 28, 2011
Customer service was terrible and extreamly slow. One eg: Had complained about the cordless phone not working which was never fixed in our 4 day trip.

| San Jose, CA, USA Friends

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 1 /5

Some surprising gaps

Would recommend Sun, Nov 20, 2011
Generally, staff was perfect--although the followup calls (did you get your dinner) on room service were a bit annoying. But 1. The room was not cleaned or picked up the second day of my stay. 2. Calls to unlock the mini-bar went unanswered on days 1 and 2. 3. Charges were made for bottled water (outside the fridge) and coffee which generally in American hotels and motels, at least the coffee are complimentary.

| Chicago, IL, USA Singles

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Puerto Vallarta Paradise

Would recommend Fri, Nov 11, 2011
The City is safe, exciting and very accommodating to tourists. The Westin Hotel at the Marina is an excellent, well located resort with all the amenities, staff and comfort that one could ask for. The beach, fittness center and restaurants are among the best I have enjoyed as a tourist.

Dining

The fine dining in the Hotel restaurant is superb and reasonably priced

| LA Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5