The Westin Resort & Spa, Puerto Vallarta

4 stars
Paseo de la Marina Sur #205, Puerto Vallarta, 48354
Hotel Overview
Reviewer score
4.1
out of 5
198 reviews
Great Family vacation

Very nice! Swimming pool was perfect! Water temperature just right!! Restaurants were good. Drinks... See full review

  • Kathy Collier
  • Mar 29, 2014
Great experience in PV in March 2014

This hotel is very well located near the PV Marina. The staff is great and and very friendly and... See full review

  • Roger and Gina
  • Mar 27, 2014
Puerto Vallarta hotel with modern style and true resort experiences
The Westin Resort & Spa Puerto Vallarta maintains a tranquil setting, even with all the activities hosted on the site. Lagoon-style pools -- complete with a swim-up bar -- and outdoor restaurants take advantage of the stunning beach and ocean vistas. Rooms favor contemporary furniture and brightly colored accents. For parents, a supervised club for children 4 to 12 translates to more time at the spa, nearby golf courses and tennis courts.
Highlights
  • Contemporary rooms with pool- or ocean-facing balconies
  • Alfresco dining
  • Lagoon-style pools with swim-up bar
  • Club for children ages 4 to 12
Rooms
Clean lines, tasteful fabrics and modern furniture capture a contemporary look synonymous with the Westin brand. Luxurious white linens complement with color, including red walls and copper throw pillows and amber-shaded lamps. Sleek media cabinets and headboards create symmetry for the space. Guests shift to full relaxation mode with amenities such as ocean- or pool-facing balconies, Heavenly Bath products, satellite TV and mini-bar. Wi-Fi is standard.
Features
Parents rely upon the kids' club, a year-round program open to children ages 4 to 12, for daily supervised activities. A typical day has children taking part in craft-making, pool aerobics, movie-watching and more (fees apply).
For adults, the recreation menu is just as rich. Visitors might start at the outdoor lagoon-style pools (complete with swim-up bar), play a match on the tennis courts, enjoy a black-mud wrap at the spa or work out on the Life Fitness machines in the gym. Golfers can also request to have tee times scheduled at four nearby courses.
Dining
Atmosphere plays a big role in the dining experiences at The Westin Resort & Spa Puerto Vallarta. Arrecifes Seafood & Steakhouse tempts guests with fusion cuisine and tables located under a thatched roof by the beach. El Palmar Restaurant, the all-day buffet, entices guests with a rooftop terrace overlooking the pools and gardens. Guests can enjoy the bar at La Cascada International Bar, where seasonal music and flat-screen TVs provide the entertainment. They can also dine by the pool at Tlaquepaque Bar, which serves light fare alongside tropical cocktails.
Transportation
  • Puerto Vallarta Gustavo Diaz Ordaz International Airport (4.1 mi/6.6 km)
Attractions
  • Malecon (2.7 mi/4.3 km)
  • Marina Vallarta (3.3 mi/4.3 km)
  • Downtown Vallarta (4.1 mi/6.6 km)
  • Puerto Vallarta Botanical Gardens (0.7 mi/1.1 km)
  • Bay of Banderas (2 mi/3.2 km)
Business
  • More than 16,000 square feet of event space
  • Catering
  • Audiovisual equipment
  • Wi-Fi
  • Business center

The Westin Resort & Spa, Puerto Vallarta Rooms

Grand Deluxe Room
Located from the 7th to 10th floors, ocean view. All rooms are very spacious and feature Contemporary decor, private balcony with a large jacuzzi and, and (2) patio chairs with matching table. Exclusive "Heavenly Bed II", air conditioning with individual temperature controls, tropical ceiling fans, direct dial telephones, Internet access, coffee maker, ironing boards with iron, electronic safety locks, in-room safes, sprinklers/smoke detector system, color satellite T.V. in-room music, "Heavenly Bath" featuring full line of fine bath amenities, full bath tub, separate double head shower, hairdryer, well stocked mini bar. Rooms available with one king size bed or two double beds (Room and Floor location and bedding type requests are subject to availability upon arrival date).
Royal Beach Club Room
Located on the 12th and 14th floors with an exclusive Ocean View Premier Lounge. All ocean view rooms are very spacious and feature Contemporary decor, private balcony, exclusive "Heavenly Bed II", air conditioning with individual temperature control, tropical ceiling fans, direct dial telephones, Internet access, coffee maker, electronic safety locks, in-room safes, sprinklers/smoke detector system, color satellite T.V. in-room music, well stocked mini bar, "Heavenly Bath" featuring full line of fine bath amenities, full bath tub, separate double head shower, bathrobe and hairdryer. Rooms with one king size bed or two double beds. Guests are entitled to the Royal Beach Club Lounge where are provided with Continental Breakfast, daily newspaper, 2 hours of open domestic bar from 5:00pm to 7:00pm with hors d'oeuvres and concierge assistance (Room and Floor location and bedding type requests are subject to availability upon arrival date)
Deluxe Ocean View
Located from the 5th to 11th floor, ocean view. All rooms are very spacious and feature Contemporary decor, private balcony, exclusive "Heavenly Bed II", air conditioning with individual temperature controls, tropical ceiling fans, direct dial telephones, Internet access, coffee maker, ironing boards with iron, electronic safety locks, in-room safes, sprinklers/smoke detector system, color satellite T.V. in-room music, full line of fine bath amenities, "Heavenly Bath" featuring full bath tub, separate double head shower, hairdryer, bathrobes, well stocked mini bar. Rooms available with one king size bed or two double beds (Room or Floor location and bedding type requests are subject to availability upon arrival date).
Junior Suite
Located on the 8th and 11th floors, ocean view. One bedroom suite with a exclusive "Heavenly II" king size bed end tables with iron cast lamps are on either side of the bed. White cedar desk, lamp and chair. Small sitting area with (2) rattan chairs, round marble iron cast table and love seat which pulls out into a twin bed for sleeping if necessary. There is a large white cedar dresser with drawers and a remote control color television on a swivel stand. "Heavenly Bath" featuring full bath with dual sinks, commode, separate tub and double head shower, makeup mirror and hair dryer. Ample closet space, ceiling fan, coffee maker, Internet access, ironing boards with iron, mini bar and in room safe. The balcony runs the length of the suite with a large jacuzzi and, 1 chaise lounge chair and (2) patio chairs with matching table. Guests are entitled to the Royal Beach Club Lounge.
Deluxe Room
Located from the 1st to 4th floor, pool view and partial ocean view. All rooms are very spacious and feature elegant Mexican decor, private balcony, exclusive "Heavenly Bed II", air conditioning with individual temperature controls, tropical ceiling fans, direct dial telephones, Internet access, coffee maker, ironing boards with iron, electronic safety locks, in-room safes, sprinklers/smoke detector system, color satellite T.V. in-room music, "Heavenly Bath" featuring full line of fine bath amenities, full bath tub, separate double head shower, hairdryer, bathrobes, well stocked mini bar. Rooms available with one king size or two double beds (Room or Floor location and bedding type requests are subject to availability upon arrival date).

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.662 -105.2528
Area served
Puerto Vallarta
Nearby airports
Located just 1.6 miles away from Puerto Vallarta International Airport.
Area description
This spectacular beach front resort is situated on 21 lush, tropical acres with more than 600 palm trees in the land and 879 feet of Pacific Ocean beach frontage. It is located in the exclusive Marina Vallarta Development, just 15 minutes drive from town center or a short walk to Marina Vallarta shops and dining, 5 minute drive to Puerto Vallarta International airport and at walking distance of the Marina Vallarta "Club de Golf" 18 hole course. The hotel offers the essence of Puerto Vallarta in a deluxe, first class manner, designed with modern structure and decorated with fine Mexican touches of mosaic stone floors and bright colors.

Dining

La Cascada Lobby Bar
serving drinks, cocktails and snacks, big screen TV, live music and Unwind program with handcrafts exposition, margarita tasting and spa experience.
Arrecifes Seafood & Steakhouse
Restaurant, Lounge and Beach Club, and exclusive spot where unique entertainment and elegant indulgence is complimented in an enhanced atmosphere of the world's natural beauty.Arrecifes Restaurant has a surcharge of 10 usd per person per meal, excluding 16% of tax
El Palmar
offers well designed buffet and A la carte breakfast, exquisite lunches and distinctive la carte dinners or sumptuous nightly theme buffets.
Tenampa & Tlaquepaque
swim up pool bars with refreshing beverages, delicious cocktails and light snacks.

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (198)

Ratings and reviews for The Westin Resort & Spa, Puerto Vallarta

Overall score

4.1 / 5
198 out of 198
Amenities:
4
Room cleanliness:
4.3
Hotel staff:
4.5
Room comfort:
4.3
Location:
4.3
Value:
4.1

87% would recommend to a friend.

Sort by:
Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

3
bluedove
Texas, EEUU
Feb 19, 2012

Nice place

Overall the hotel was very comfortable yet the meals at the restaurant were far drom desirable and over priced. Service was great. One major dissapoinment was the high rates to use the internet service. While most hotels that I have been offer free WIFI, there was a change for using it and it was ridiculous. 5 dollars per 30 min using their computers or 25 dollar to use WIFI on your personal computers per a 24 hour period.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

5
Newton
illinois
Feb 18, 2012

Great time had by all in our party of 10

Everything was great .Stayed 10 days.all request granted.all problems solved with in minutes and rechecked to make sure we were satisfied.... Would highly recemmend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

4
One who now knows
North Wales, PA 19454, USA
Feb 17, 2012

Great couple's getaway

Excellent! Staff very friendly and attentive. Couldn't be nicer. Great location with marina across the street for shopping and many eateries. Try Dante's for a upscale dinner and Victor's for any fish dish!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Time-saving tip: Not Applicable

Take the bus into town. Walk the boardwalk. It's a short ride and only costs about 50 cents. DO NOT STOP IN THE AIRPORT IF YOU AREN"T LOOKING FOR A TIMESHARE! These hackers tell you they are employed by the hotel or the pre-transportation you have arranged. They lie! KEEP WALKING PAST THEM ALL UNTIL you are almost outside and you'll see signs and folks wearing shirts noting what company they work for!!

Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

4
reviewer too
California
Feb 8, 2012

Westin Puerto Vallarta

Slightly dated but good. The hardwood accents to the room were beautiful. The fresh fruit at breakfast wasn't as tasty as it can be.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

5
Atlantan
Atlanta, GA, USA
Jan 17, 2012

Excellent staying

Westin is just right for the money. I will recommend this hotel to anyone who comes to PVR , It is very spacious and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

There are many restaurants in the area that are good and good value.

Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

3
Jojos
St Paul, MN, USA
Jan 17, 2012

Had a blast in Mexico

Pros: ~Staff friendly and helpful ~Fitness center huge with tons of new equipment ~In a gorgeous location and within walking distance to ~Marina (shops & restaurants) ~Pools relaxing (although music horrible 80s love songs) ~Food quality is excellent (breakfast buffet a little pricey, but you can get anything imaginable for breakfast) ~Safe neighborhood ~Short ride to/from airport, and still did not hear air traffic ~Issues handled promptly by housekeeping ~Pool lounge chairs easy to come by, same with beach lounge chairs, cabanas, etc ~Great water pressure in showers & beds are comfy Westin Hotel Beds ~Tennis courts with instructors if you want them Cons: *ABC gum found in hotel room in 2 different spots (which housekeeping quickly removed upon us calling them) *Room was quite dark--not enough lighting--just 4 lamps in main area *No fan in bathroom, so mirrors fogged up quickly and took a long time to be able to see to get ready b/c couldn't see mirror *Taxi or bus ride needed to get into el Malecon/downtown area--but prices reasonable for either *Hotel is past its prime--needs a good update and outside of hotel needs a power-wash and repainting! Lampshades dirty, decor out of style. *Room service slow.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Time-saving tip: Not Applicable

Beware--at Airport when you are going to ground transportation, there will be people "helping you" find a taxi when in reality they are suckering you into doing a timeshare presentation. They will lie to you and tell you it will save you 50% with the VIP card. That VIP card doesn't save you anywhere close to 50%--run far away from them!

Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

5
Shellman
Westfield, NJ, USA
Dec 30, 2011

Paradise Found

Our annual return to Westin was again worth the cross-country trip. The pool scene is tropical and relaxed, with top-notch service for food and margharitas from friendly wait staff. The room was well appointed with a 7th floor balcony with plush views of the sea below, and downtown Vallarta and the mountains off to the distance. The hotel is in walking distance to the marina, which offers nice restaurants with beautiful views of the boats. See ya next year!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Walk a few minutes to Marina Vallarta and enjoy a nice meal and great views of the marina. Enjoy!

Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

5
Family in Mexico
Northern California
Dec 29, 2011

Puerto Vallarta family getaway

We stayed on the 11th floor and had an excellent view of the ocean. Overall had a great time at the hotel and felt very safe. The greeter at the entrance was so friendly, felt welcome from the moment arrived until we left.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Go to Victor's in the Marina. It's a very entertaining and yummy place to eat!

Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

4
Joley
Atherton, CA, USA
Dec 21, 2011

pre-Xmas getaway

Unrequested upgrade to face the beautiful ocean on the balcony. Beach and 2 pools right there, but uncrowded and accessible. Close to airport but not so close as to have any noise. Nice Marina nearby, with restaurants, nice spas, etc. Food at breakfast and at pool quite nice. Everybody very nice. Finally, the travel agent at the hotel was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

Venus Sunshine Spa, in the Marina, provides excellent massage at 40% the charge of the hotel spa.

Review of The Westin Resort & Spa, Puerto Vallarta

Reviewer score

4
ATraveler from California
California
Dec 12, 2011

Solid hotel

Great staff, clean rooms; location (Marina) a bit far from downtown, but accessible easily via public transport for 65 cents. OXXO (like a 7-11) across the street. Not much immediately around the hotel; Marina restaurants are touristy/expensive. NO time share salepeople anywhere around the resort--big plus!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
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