$79 Avg/night
Rate and special offer based on Check-in: Apr 12, 2015 Check-out: Apr 14, 2015

Playa Los Arcos Beach Hotel and Spa

3 stars
View map of Olas Altas 380, Puerto Vallarta, 48380

Hotel Overview

Ratings and reviews for Playa Los Arcos Beach Hotel and Spa

Overall score

3.6 / 5
5.01.0
268 out of 268
Amenities:
3.5
Cleanliness:
3.9
Hotel staff:
4.2
Comfort:
3.4
Location:
4.6
Value:
4

81% would recommend to a friend.

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

2
5.01.0
normanzee
Business
San Francisco, CA
Feb 15, 2013

Could be better

To Start we booked and paid extra for an upgraded ocean view room and were given a dungeon like room with one window looking out to a dumpy, unfinished building and the bathroom was terrible and the floors filthy (as I could tell by walking around the room barefooted and seeing the soles of my feet almost black with dirt after a few minutes. After a lot of intense complaining at the front desk, the next day we were moved to a nice room with an ocean view, but no apology or rebate for the terrible first night. Even though our new room was nice, the toilet leaked (water coming in thankfully, not going out with a flush) and we told the front desk. They said someone would be up to fix it that day. Well, we checked out seven days later and the toilet was never fixed. Thankfully, we had plenty of towels to put at the base of the toilet to mop up the water. Would we go there again? Actually we would because the location is excellent for us as its so close to everything. But we would be sure to call the hotel direct to confirm an upgrade and hope everything works.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Pancho's Takos, great tacos.

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

3
5.01.0
Scorpious
Business
Palm Springs Ca
Feb 3, 2013

Great Location

Great location on PV. Great beach, and pool. Restauraunt not that great, too pricy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Archies Wok

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

3
5.01.0
Ron and Irene
Business
Canada
Feb 3, 2013

Restaurant staff lacks hospitality

The hotel staff were wonderfully cheery and attentive, but most of the attached restaurant staff were unfriendly and expectant of a tip - whether they gave service or not. Although Jesus and Emilio were fabulous and made our stay enjoyable, the balance of the staff may need 'friendly' training :)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Across the street from Andele's and Apache's...go see Enra @ Apache's for a great drink and the 'Welcome Home' feeling!

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

4
5.01.0
Amigo Sergio
Business
Pacifica, CA
Jan 21, 2013

On the Beach

The hotel is perfectly located for excellent restaurants, the beach, buses, shopping and people watching. The hotel is beautiful,the staff is great and the food is wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

Attractions all around. Near the hotel is great but if you want to look a little further the buses are fun and will take you almost anywhere for a few pesos.

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

4
5.01.0
Vacation Hound
Business
Denver, CO
Jan 15, 2013

Perfect Location

Playa Los Arcos is the perfect spot to explore Viejo Vallarta. You can walk everywhere and there's plenty of local restaurants, coffee shops, and shopping. You'll get an authentic look at the Mexican culture.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Try out the deli at Daquiri Dick's for excellent, cheap eats!

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

2
5.01.0
EdmGuy
Business
Edmonton, AB, Canada
Jan 14, 2013

Keep Looking

Other than a great location this hotel is worn out: the building and furnishings. This place has not seen real maintenance ever...food so bad that no one eats or drinks there.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

1
5.01.0
JFamily
Business
Chicago
Jan 8, 2013

Great location for restaurants

Hotel VERY noisy. Location was excellent to walk to restaurants. Beach very tiny and more than just hotel guests use it. Wonderful location to restaurants, but that's about it. Pool was in shade much of the time and the beach was very small. Definitely not what we are use to when traveling to Mexico.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

No Way Jose! Best Restaurant in town! Two amazing breakfast places within two blocks. Being on the board walk area was nice, but too loud to ever sleep.

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

3
5.01.0
grandmahon
Business
Denver colo
Jan 5, 2013

great getaway

we have stayed several times in this hotel all inclusive.but will not have inclusive again!!! food was terrible again, alway leftovers done several ways, drinks were not good, they have to improve more!! we will stay at hotel again ,someday.people were great! will never fly to PV unless direct flight too long,cannot locate luggage.AeroMex said luggage will go direct to denver from PV. not true!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

3
5.01.0
Sailfisher
Business
Puerto Vallarta
Dec 8, 2012

Family friendly

Very nice. Great location for walking around the town.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Many small restaurants to choose from!

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Review of Playa Los Arcos Beach Hotel and Spa

Reviewer score

5
5.01.0
trapper mike
Business
birtle, canada
Dec 2, 2012

Happy in Puerto Vallarta

Although not the Ritz, Playa Los Arcos was great. The friendly, courteous, and anxious to please staff are what puts PLA way above others in terms of value for your dollar. Other qualities are the excellent location (romantic district), proximity of the malicon, the beach and the restaurant and lounge (with great entertainment). A spa in the hotel makes for a very relaxing vacation and you couldn't ask for any more shops or shopping than you'll find close by. Be sure to check them out.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

If you are looking for souvenirs, clothing or anything else, it's all close to PLA

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