$65 Avg/night
Rate and special offer based on Check-in: Nov 29, 2014 Check-out: Nov 30, 2014

Krystal Vallarta

3 stars
De Las Garzas Ave., Puerto Vallarta, 48300
Hotel Overview
Reviewer score
3.4
out of 5
94 reviews
Already looking forward to my next trip!

I have just returned from another relaxing, fun week at the Krystal in Puerto Vallarta. While it is... See full review

  • Minnesota Karen
  • May 4, 2014
Krystal Vallarta - Cant ask for anything more

Friendly and attentive staff. Grounds and unit very well maintained. Yes, 2 hiccups when we... See full review

  • Puerto Vallarta bound
  • Mar 3, 2013
Vast Puerto Vallarta hacienda-style hotel merges old and new Mexico design
Krystal Vallarta is a Mexican 25-acre hacienda-style property with quaint cobblestone streets and gardens. Guests unwind with high-end amenities such as rainfall showers and private oceanfront balconies, while garden rooms further the serenity. On-site a la carte restaurants heighten the mood for leisure.
Highlights
  • Tranquil Aqueduct pool area
  • Kids Club with supervised activities
  • Four restaurants
Rooms
All 251 units come with bold splashes of color, such as fiery orange bolsters and tropical bedding, complement clean lines and high-end furniture. The hotel pays attention to quality, from marble floors to over-the-counter sinks and rainfall showers in spa-caliber bathrooms. Balconies offer expansive views of the ocean, garden or Sierra Madre Mountains.Every room has a TV, mini bar, iron and ironing board, safety deposit box, on command TV, alarm clock, hair dryer, vanity mirror, direct dial phone, and air conditioning.

Features
Seven Jacuzzis and a tranquil Aqueduct area surrounded by palm trees complete the feeling of tranquility.

Our resort is at your service and provides a concierge to provide recommendations on dining, shopping, and more. The on-site tour desk can help plan some exciting excursions. Guests also enjoy access to a gift shop, entertainment staff at the pool to keep things fun and action-packed. Services and amenities available include laundry and dry cleaning service, and complimentary WiFi (available in 80% of the hotel). 

The full-service Millenium Spa offering treatments with natural aromatherapy.

Krystal Puerto Vallarta offers Kamp Krystal, ideal for children ages 6 to 12 years. It features an indoor playground and ball room, spacious arts and crafts area , a section for video and board games, and TV area with tropical tents for movies. Other children's amenities include a children's playground.

Dining
Guests at Krystal Vallarta indulge in four restaurants. Kamakura Japanese restaurant sets a romantic scene with hanging lights and lush Aqueduct gardens. Because no Mexican trip would be complete without outdoor feasting, patrons can also dine in their bathing suits at poolside buffet Las Velas, lunch favorite Crazy Crab Snack Shack.
Transportation
  • Puerto Vallarta Gustavo Diaz Ordaz International Airport (4.3 mi/7 km)
Attractions
  • Malecon (4.3 mi/7 km)
  • Marina Vallarta (4.3 mi/7 km)
  • Downtown Vallarta (4.3 mi/7 km)
  • Puerto Vallarta Botanical Gardens (1.6 mi/2.6 km)
  • Bay of Banderas (2.8 mi/4.5 km)

Hotel Map

20.648 -105.24
Area served
Puerto Vallarta
Nearby airports
3.5 miles
Area description
This hotel is located 2.5 miles from downtown Puerto Vallarta, 8.5 miles from Splash (water park) and 18.5 miles from Mismaloya Beach.

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Krystal Vallarta Rooms

All Inclusive Plans
Features one king size bed or two double beds. Rate includes breakfast, lunch, dinner, snacks, drinks and much more - buffet breakfast Las Velas restaurant, lunch at Las Velas from Noon-5pm, specialties restaurant Kamakura with a set menu (if guest chooses from main menu, there will be a surcharge of $14 USD, plus tax and gratuity per person),domestic drinks during operational hours of establishments, snacks from Noon-5 pm at Cascada, water sports (non-motorized) available at hotel, use of tennis and racquetball courts during the day, use of the gym,room service and all tips and taxes also included.
Standard Room
Guest room includes king size or two double beds. One built-in single sofa bed in sitting area along with table, two chairs. 513 sq ft. Located in the Aqueduct section. Window with garden view.
Family Room
A 830 sq ft room, with two double beds, a living area with two day beds, walk-in closet, large bathroom, quite and spacious make this room ideal for big families. With an occupancy up to 5 pax (traveling with kids), combine the family room with a Kids Club offering lots of activities for fun and learning, a brand new playground, shaded pool with shallow water for safe swimming and others for shaded enjoyment under tropical palms.
Deluxe Ocean View Room
128, brand new, NH minimalist style rooms, in the ocean front mid-rise tower. Guest rooms includes King size or two double beds, connecting rooms, mini bar, in room security box, cable TV with premium channels and on Command movies. Enjoy complimentary continental breakfast, coffee and pastries during the day and hors d'oeuvres and house wine in the evenings. 368 sq ft.

Amenities

  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
For groups, conventions and banquets, the hotel NH Krystal Vallarta has 7 spacious meeting rooms, a Seven Columns area, many gardens and areas where specialized personnel offers the finest attention to groups of up to 1,500 people. In addition you will find the hotel's bullring and a lush open areas and gardens for events.

Dining

Crazy Crab Bar
Enjoy delicious snacks and wild drinks at this pool side bar.
Special Note
SPECIAL NOTICE- Christmas and New Years dinner are not included in the all-inclusive plan.
Las Velas
Taste las Velas Restaurant & Bar - Casual open-air, ocean-view spot serving buffet and/or a la carte breakfasts, lunches, and dinners. Seating under log-framed dome, with a different them every night.
Kamakura
- air-conditioned fine-dining Japanese restaurant and sushi bar with our famous teppanyaki tables. Open for a la carte dinners. This Japanese specialties restaurant and sushi bar is open for dinner only, from 6:30pm to midnight. Reservations required.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (94)

Ratings and reviews for Krystal Vallarta

Overall score

3.4 / 5
5.01.0
94 out of 94
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
3.9
Room comfort:
3.7
Location:
4
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Krystal Vallarta

Reviewer score

1
5.01.0
sandy jalos
Business
colorado
Aug 21, 2014

mrs

Terribleeeee.....service and rooms and they say don't recognize cheap tickets. ..and I get pay 3000 pesos until wait for they confirm my reservation....I don't recommend this hotel never ever to

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Krystal Vallarta

Reviewer score

4
5.01.0
Minnesota Karen
Business
Eden Prairie, MN
May 4, 2014

Already looking forward to my next trip!

I have just returned from another relaxing, fun week at the Krystal in Puerto Vallarta. While it is not a Five-Star hotel it does, without a doubt, have a 5+++ group of employees making my (and my friends) stay safe, enjoyable and comfortable. The servers and bartenders continue to be the best ambassadors that any hotel could ask for. It is impossible to list all of them by names but many of the long time employees: Carlotta, Angel, Luis, Rene, Bruno, Roberto, "Artie", Palomine, Jesus (Chewie), and bartenders, Innocensio, Angel, Moises are THE BEST!!!!! The food is average but the service makes up for the lack of quality. Drinks are very good. The hotel has added a small, cozy bar in the lobby area. Open until 11pm nightly, it was a perfect place to meet friends. The bartender, Pedro, (and Angel one evening) not only mix good drinks but also are quick to visit with patrons making everyone feel welcome. My room was very clean and well kept. Maid service was excellent leaving an extra towel and blanket when requested. My friends and I spent most of the day on the beach which was cleaned and raked every morning. And, what a pleasure to have Carlos in the towel area always greeting us with a smile. Beverage and Food service on the beach is also available with long time employee, Kiki, knowing us by name and truly wanting everyone to have a good time. Location of the Krystal is excellent; close to the airport, Marina and shopping and a quick taxis or bus ride to town. The Krystal has gone through many changes over the years. I was disappointed the last couple of years in the upkeep of the rooms but this year I found everything much improved. One item of caution: It is not a good hotel for people in wheelchairs or with walking issues. The walkways are not smooth making it difficult to push a wheelchair and more difficult trying to walk if one uses a walker or cane. (There are carts to transport a person -- but one needs to be patient if ordering a cart as there are only so many carts and so many bellhops) I am looking forward to my next trip to PV. I will be staying at the Krystal; my home away from home!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Krystal Vallarta

Reviewer score

3
5.01.0
thegoddelusion
Business
puerto Vallarta
Mar 16, 2014

nice pools

Staff not great. Couldn't beg buy or steal coffee in the morning. The swimming pools were awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

Bring drinking water and coffee.

Review of Krystal Vallarta

Reviewer score

3
5.01.0
kimberlymom
Business
florida
Nov 21, 2013

Good Hotel

Its an older hotel which can have complications with keeping up with maitenance. Good overall but could invest more inmaintenance to have it top notch!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Krystal Vallarta

Reviewer score

2
5.01.0
Pure
Business
Guadalajara
Oct 31, 2013

Ok, for a fast stay

Kind of old, the Room was clean, comfort and nice. The beach is ok but in that part the water is dirty, you need to get out of the city to visit a cleaner beach. For a bussines trip it was fine.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Visit El Barracuda marisqueria, the food is great and the price right.

Review of Krystal Vallarta

Reviewer score

3
5.01.0
inaa
Business
Wimberley, Texas
Oct 17, 2013

Lack of Shade

The pool area has just 2 umbrellas, for all the guess around the pools. That's nothing for the guess to try to be under the shade after being tired of the hot sun.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Find a fishing boat for a good price and like my family go an catch a lot of fish, plus enjoy the ocean views

Review of Krystal Vallarta

Reviewer score

1
5.01.0
THIS PLACE SUCKS
Business
KRYSTAL VALLARTA
Jul 16, 2013

THIS PLACE SUCKS!!!!!!!

OLD, NASTY DIRTY OVERALL WASTE OF MONEY!!! WOULD NOT EVERY STAY THERE AGAIN!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Review of Krystal Vallarta

Reviewer score

1
5.01.0
THIS PLACE SUCKS
Business
KRYSTAL VALLARTA
Jul 12, 2013

BIG MISTAKE

OLD!! THE DECOR LOOKS LIKE FROM 1950's THE ROOMS DIRTY MOLDY, THE BED FELT LIKE IT BEEN BEAT UP BAD, THE FLOOR FELT BETTER TO SLEEP ON. THE SHEETS SMELLED LIKE THEY HADNT BEEN WASHED. I MADE THE MISTAKE OF RESERVING THE ROOM FOR THREE DAYS. I READLY MESSED THAT UP OVER ALL NASTY THESE PEOPLE SHOULD BE ASHAMED TO RENT THESE ROOMS I DONT CARE ABOUT LOSING TWO DAYS PAID I'M FINDING ANOTHER HOTEL

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Krystal Vallarta

Reviewer score

4
5.01.0
Dtrean
Business
Duluth, Minnesota
Mar 26, 2013

Overall a great place for the price

~26 yr old spring breaker wannabe~ The drinks were pretty weak, unless you find a waiter who understands that the stronger the drinks received, the bigger the tip he gets. Israel is the man to order drinks from. Otherwise it's better just to get a bottle down the road and some chase/ice. The overall service was what was expected for the price. Great value overall and a great central location for clubs/activities. Xtine is basically on campus and very close to Stana and La Leche. Well worth the $$ paid.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Buy cheap bottles to the north at the Oxxo station. About $13 for a bottle.

Review of Krystal Vallarta

Reviewer score

3
5.01.0
Sweet Dee Reynolds
Business
Minneapolis, MN
Mar 26, 2013

Average

All-inclusive left something to be desired. The food was excellent, however the drinks were practically virgin. The beds were hard and sheets were scratchy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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