Holiday Inn Puerto Vallarta ★★★

Perennial guest

Would recommend Tue, Feb 26, 2013
We have stayed here every year for the past 5 years. Rooms on the north side are quiet with a view of the ocean. Rooms have really comfortable beds. Hotel is very safe. Pool side entertainment s silly. The hotel stopped providing complimentary morning coffee. Fitness facility is lack luster. Poor internet access. We keep going back due to the expansive beach and comfortable rooms. With the rate increases this year and the not so greaustomer service, we will be staying elsewhere next year.

| Columbus, OH, USA L.G.B.T.

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 3 /5

Great Holiday again in PV

Would recommend Sun, Feb 17, 2013
This was our 3rd time at the Holiday Inn and I can't wait to go back again next year. Our ocean front room had the most beautiful views. One balcony you looked at the shoreline all the way into downtown PV and the the other balcony we watched the sunset every night, it was just awesome. The staff were all excellent from the front desk to the wait staff. I would definitely recommend this hotel.

Dining

The 3 Dolphins in Old Town. The best grilled Red Snapper dinner including a free margarita...about $12 US.

| Ontario, Canada Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Above our expectation

Would recommend Sat, Feb 9, 2013
We had so so expectations but it turned out to be a good compact resort for the price, We would book again for a similar deal, Food was good (nothing fancy for the price we paid) staff , especially the room cleaning service was superb. One problem: there is not enough shade on the property for sunny PVR. Nevertherless, a good to excellent place

| Vancouver, B.C. Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Winter getaway

Would recommend Fri, Jan 25, 2013
Had a really great stay, we did not go all inclusive, or with Transatlantic, so did not get to learn about all the activities that are available at the hotel. The location is good, although we liked it down by the Malecon, but the beach and water by the Holiday Inn is great..would not hesitate to go to the Holiday Inn again...

Dining

A place called Salads just behind Starbucks excellent food, extremely clean, and nice staff..

| Manitoba. Canada Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

hotel--pool---food

Would recommend Sun, Dec 16, 2012
Hotel was good and in a good location---Pool was great with a swim up bar and all the staff was great. The food was the problem They need to work on having better food It was average at beat But it was very clean and allstaff was great. We would go back

| madison hts. mi. Friends

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 3 /5

Great Place, Food and Beverage not so good.

Would not recommend Sat, Dec 15, 2012
I found that they have great location, clean rooms, nice pool and staff. What was missing was the food was below par and limited adult beverages. This was an all inclusive two weeks and found that we could only go the buffet line for breakfast and lunch and not order off the menu. The adult beverages was only "well" drinks and not anythink else. The Mexican Resturant was not good at all and the Italian Resturany was good but we tired of it. The pool water was cold. The staff was great and the activites staff was Super.

| Michigan Friends

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

Holiday

Would recommend Fri, Jul 20, 2012
Good location, rooms are very big and clean. The Hotel is due for renovation, the front desk was alwasy very busy not enough people, and the houskeeping personnel is very noisy during the morning-mid day.

| Los Ángeles, California, EEUU Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great stay

Would recommend Thu, Jul 12, 2012
Overall it was a great stay...staff was very friendly.

| Baja California Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Clean comfortable hotel

Would recommend Mon, Apr 16, 2012
My family stayed Easter week and enjoyed it very much. Clean hotel with a nice staff, great pool and view of the ocean and Sierra madre mountains. Beach activities right by the resort and we always felt safe. Being from the united states, we were quite concerned when the state of Jalisco became part of the travel advisory warning but we walked over the place and took public buses and taxis and the locals were very friendly and helpful.

Attractions

The Vallarta zoo was very unique and a great place for families to go..you can feed lots of animals and even hold a spider monkey and tiger cubs for an extra fee.

| Franklin, WI, USA Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

First 'real' vacation

Would recommend Fri, Apr 13, 2012
We got a great deal.... My recomendation is to get the all inclusive package. The staff is really kids friendly and extreamly nice... I felt realy valued as a customer and I would go back..... we stayed for 10 days and wore never bored..... great location to shops and activities if you desire. Hotel has help with reserving additional activities if you like. Really safe I never felt in Danger and I was there with a 2 and 4 year old. common sense should of course be used but Mexico was not at all what I have heard from people and the TV. Great fairly inexpensive vacation for a 'working' family.

Dining

Great food and different options available for different people. There is a buffet, snack bar, and two reservation restaurants on site.

| Salt Lake City, Utah Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5