Holiday Inn Puerto Vallarta ★★★

1st time

Would recommend Thu, Mar 19, 2015
I've been to Puerto Vallarta many times and I have stayed in many hotels. This particular one is nice, great location not too far from downtown but far enough to enjoy and it 's reasonable.

| Whittier Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Good

Would recommend Tue, Mar 10, 2015
bathrooms in roons need upgrade. A bit rundown. the men who greated u were so nice & friendly. Kudos to them

| N/A Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

New Years Eve

Would recommend Wed, Jan 7, 2015
Hotel is bit dated could use upgrades. The view and pool area were spectacular. Fireworks around the bay was very pretty.

| N/A Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 3 /5

Nice Honeymoon Vacation

Would recommend Mon, Aug 18, 2014
The hotel location was very convenient, the hotel staff was very helpful, the pool was nice, the beach and water were wonderful. It was a great honeymoon vacation and the all inclusive package was well worth the value.

| Orange, CA Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Weekend getaway

Would not recommend Tue, Apr 1, 2014
This hotel was very ordinary. It is an older hotel and they do not make any effort to update or upgrade. The staff was just, blah. I would not recommend the all-inclusive option. The food and drinks are not good enough to warrant the extra charge and if you decide you would like to order something (and pay for it) off the menu..............they become very confused. We were even told "No" that we couldn't order off the menu. I have been to PV over 14 times and have stayed in many different types of places. But I would not stay here again. It was too far to walk downtown, but close enough to be noisy. If you enjoy peace & quiet and like to stay on the resort property, I would recommend Nueva Vallarta. If you like the bustle of downtown I would recommend Zona Romantica. However, this hotel is neither, which makes it nothing special at all.

Attractions

La Carreta down on the beach (Zona Romantica area) is a wonderful, low-key spot for drinking and eating authentic snacks! Get there early and you can have a small table and umbrella that you can sit at all day if you wish! Great service!!!

| Fayetteville, Arkansas Family

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 2 /5

Great, safe location for single female

Would recommend Mon, Jan 20, 2014
Love location between downtown and marina!! Perfect for individual who likes to walk everywhere!!

| Battle Creek, Michigan Singles

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Great hotel or price

Would recommend Wed, Sep 4, 2013
Great food & staff highly recommend!! Cant beat the price!

| Oakland, california Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Mostly Couples

Would recommend Wed, Mar 20, 2013
I had a very good experience. The hotel's location,staff and amenities were great. The food at the buffet could of had more variety and the red and white wines could of been a little better quality.

| Vancouver, Canada Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Great place

Would recommend Thu, Mar 14, 2013
Spent a week with the all inclusive option and absolutely loved it. Staff were wonderful and food and drinks were tasty!

| Minnesota Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 5 /5

I would not stay here again

Would not recommend Fri, Mar 1, 2013
We have vacationed 8 times in Puerto Vallarta and this was our worst experience. Your trip started waiting over three hours for our room as they said it had not been cleaned! The service was very poor in the buffet, it seemed if you wanted something you had to constantly ask, especially for a simple cup of coffee. At times it seemed the hotel was understaffed. This problem was solved, we started tipping before we were served. I thought a tip was something a server earned for good service. The food selection in the buffet and the snack bar was poor. It is advertised that there are two additional restaurants available for evening dining, Only one was open each night. You were lucky to get a reservation. We plan to vacation again in PV next year, but it will not be at the Hoiday Inn

| Winnipeg, Canada Couples

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 2 /5