Holiday Inn Puerto Vallarta

Hotel was good and in a good location---Pool was great with a swim up bar and all the staff was great. The food was the problem They need to work on having better food It was average at beat But it was very clean and allstaff was great. We would go back

I found that they have great location, clean rooms, nice pool and staff. What was missing was the food was below par and limited adult beverages. This was an all inclusive two weeks and found that we could only go the buffet line for breakfast and lunch and not order off the menu. The adult beverages was only "well" drinks and not anythink else. The Mexican Resturant was not good at all and the Italian Resturany was good but we tired of it. The pool water was cold. The staff was great and the activites staff was Super.

food needs improvement. I would go again, but not on the meal plan. Breakfast was just fine, the rest need help.

Good location, rooms are very big and clean. The Hotel is due for renovation, the front desk was alwasy very busy not enough people, and the houskeeping personnel is very noisy during the morning-mid day.

Overall it was a great stay...staff was very friendly.

My family stayed Easter week and enjoyed it very much. Clean hotel with a nice staff, great pool and view of the ocean and Sierra madre mountains. Beach activities right by the resort and we always felt safe. Being from the united states, we were quite concerned when the state of Jalisco became part of the travel advisory warning but we walked over the place and took public buses and taxis and the locals were very friendly and helpful.

We got a great deal.... My recomendation is to get the all inclusive package. The staff is really kids friendly and extreamly nice... I felt realy valued as a customer and I would go back..... we stayed for 10 days and wore never bored..... great location to shops and activities if you desire. Hotel has help with reserving additional activities if you like. Really safe I never felt in Danger and I was there with a 2 and 4 year old. common sense should of course be used but Mexico was not at all what I have heard from people and the TV. Great fairly inexpensive vacation for a 'working' family.

Just returned from a great HI vacation. We had the time of our lives. The staff went out of they,re way for us and we thank them for everything. Food: Something for everybody and tasty. Lots for everyone at every breakfast, lunch and dinner. Example: Every meal always a choice of Mexican dishes. Other choices from endless amounts and numerous selections of fresh fruit, vegetables, soup, seafood, hot trays of pork, beef, chicken wings and on and on. To top it off, they had a glassed in desert cooler with fun and tasty selection to die for. And if thats not enough, and you were hungry inbetween, pizza, hotdogs, fries and burgs available.

We have been to PVR multiple times and have always stayed at Holiday Inn. It is on a great spot on the beach and out of the noise of downtown. I prefer the side of the hotel away from the pool. It has great views of the beach and is more quiet. We had some issues with pool towels that needed to be addressed by management. We attempted to get resolution with little success. We dont eat at the hotel due to the great and inexpensive food options in town so I have not comments about hotel food. Overall it is a good value, clean and safe with little to no customer service.

beds are hard room needs renos food was cold not great but for the money we paid was still good deal