Fiesta Americana Puerto Vallarta

Arrived later than anticipated due to weather delays originating in Montreal. Got to the hotel, checked in, great, went to the rooms, great, then went for dinner at the hotel, food was OK, nothing outstanding... some confusion with "paying" for the dinners/drinks. I thought I was booking an all-inclusive hotel, however, the front desk informed me that this wasn't, and also was confirmed by concierge that the food wasn't very good here and also expensive. He was able to recommend a few alternative, less expensive places to eat. A plumbers conference was taking place during our stay and sometimes we felt like "second-class" as we had to vacate the pool area and also a b ig stage was errected for a live band to perform all night long - although the band was very good, I feel it wasn't fair for those guests that weren't part of the conference to endure the inconvenience and noise of the event (it didn't help matters that I was sick with a cold). Later in the week, after the convention left, another house band came to play - I think a time-limit should be put in place, or perhaps the lay-out of the lounge area changed, as I wouldn't have wanted to be in one of the rooms directly over where the band was playing. In talking with some other guests, I was told that they had some sort of package where breakfast and drinks where included. I thought perhaps the hotel could have offered this to us as compensation for the mistake in their advertising and booking. Overall, the hotel itself is nicely appointed, clean and comfortable and I think had a very nice location on the beach, compaired to other resorts in the same area.

This is not one of those mega-resorts. You get personal, attentive, and friendly service and the waiters get to know your name. The food on site was wonderful and reasonably priced (drinks too). The rooms and hotel grounds were impeccably clean and comfortable. The turn-down service was a real plus. The large pool is 82 degrees with a swim-up bar, but I wish they had a hot tub. There is little to do within walking distance of the hotel, just a little shopping mall, but it is only a short taxi ride or bus ride to the boardwalk area. We felt very safe in Puerto Vallarta. I highly recommend this hotel for a couple or a family who just wants to relax and get away. I would not recommend this hotel for a single person looking for a strong nightlife.

The hotels and grounds of this hotel are lush, perfectly maintained and it was overall fantastic. The only thing I did not like was their rule that you could not bring in any food or drink from outside the hotel. The fully stocked fridge was expensive and they even charged for each packet of coffee. It was my first experience of not having complimentary coffee. But it is still my number one choice for a hotel in Puerto Vallarta and I will only stay there each year from now on. The hamburgers from the menu were fabulous and we split one every day. Again, the property was spectacular with lush palm trees, flowers and strolling peacocks.

Our experience was great. The property is clean, and nicely decorated. The rooms are nice with great view of the pool and beach.

Hotel is close to attractions, clean and friendly staff. Rooms are a good size. It is a bit of an older hotel now but overall a great experience. My favorite hotel in PV remains dreams in PV however.

Our room with two double beds was more than comfortable for the four of us. The pool was clean and spacous and the beach was perfect for small children.

The staff was very kind and helpful. They offered a variety of services and had a great rate. Our room had a wonderful view of the ocean, we even saw dolphins swimming off shore early in the morning; it was clean and comfortable. We would defiantly stay with them again.

Great beach and pool! Buffet wasn't great but food otherwise was excellent.

nice friendly service, very good breakfast, quiet and comfortable place, safe.

As an officer of two companies that developed, owned and managed hotels & resorts during the last 40 years, it's nice to find one, when it's your own money, you smile as you depart. The lobby, rooms and landscape are word class. Palapas roofs, sewed together with palm fawns, are well designed. They give an open effect to their spaces.The restaurants are definitely a step above the industry and up to the four diamond rating for the resort. Staff is very warm without being over friendly. The good and the bad news is that it didn't have a big night life. This is a place to bring someone, not a place to find someone. Now that I think of it, that's the type places you usually find a keeper. We had a great stay, and would certainly return.